Page 1 Asentria SiteBoss 550 User Manual User Manual Installation and Operation Guidelines SiteBoss™ 550 Remote Site Manager Version 2.10.520 Rev. A Asentria Corporation 1200 North 96 Street Seattle, Washington, 98103 U.S.A. Tel: 206.344.8800 Fax: 206.344.2116 www.asentria.com Page 1...
Page 2 © 2014 Asentria Corporation. All rights reserved. The content of this manual is provided for informational use only, and is subject to change without notice. Examples, data, and names used in this manual are examples and fictitious unless otherwise noted.
Page 3: Table Of Contents
Default Passwords ..........................11 Access via a Serial Connection ......................11 Configuring Ethernet Settings via IO2 ....................12 Testing Network Connectivity ......................12 What is a SiteBoss 550 ....................13 The Basics ............................. 13 Communication Methods ........................13 Event Notification..........................13 Data Storage ............................
Page 4 Asentria SiteBoss 550 User Manual General Events ............................ 81 Actions ..............................82 Class Table ............................85 Data Alarm/Filters ..........................85 EventSensors ............................89 Fuel Sensors ............................94 No-Data Alarms ........................... 99 Scheduled Events..........................100 Serial Handshaking ........................... 101 Reset Event ............................102 Telemetry ............................
Page 5 Asentria SiteBoss 550 User Manual Internal Modem Guidelines ........................ 167 Canadian Department of Communications ..................168 Warranty Information .......................... 169 Asentria Technical Support ....................... 170 Page 5...
Page 6: Quick Start
Asentria SiteBoss 550 User Manual Quick Start This is a brief guide to help get your SiteBoss 550 (S550) up and running quickly. Hardware Needed  Asentria SiteBoss 550  15VDC power adaptor (Included if AC power option)  DC power source (if DC power option) ...
Page 7 Asentria SiteBoss 550 User Manual This unit should be assembled and installed by a qualified technician who can ensure the power source is an isolated, SELV (Safety Extra Low Voltage) circuit for -48VDC installations. The 24VDC option does require an isolated circuit.
Page 8: Power Up Sequence
4. Connect the BLACK wire from the ground or the most Negative connection on the voltage source to the A- screw clamp on the power card terminal block. If there are any questions concerning this Wiring Instruction Sheet, or connecting your Asentria product to DC power, please contact Asentria Technical Support.
Page 9: Accessing The Siteboss
Utilities folder on the CD or you can access it via the Asentria website (http://www.asentria.com/docsandsoftware/productManuals.aspx). This program will allow you to locate devices with Asentria MAC addresses on your local area network, and allow you to assign the network settings directly over the network.
Page 10 Interface can also be reached by typing the configured IP address into an internet browser's address bar.  Note: For Internet Explorer users: Asentria Firmware version after 2.10.520 will require that the "Use TLS 1.1" box be checked to access your SiteBoss. Click the Settings wheel in the top right hand corner and then select Internet Options.
Page 11: Default Passwords
For a serial connection to a Console Port of a PC or laptop running any terminal emulator: USB Com port For a USB connection, a USB to RS232 adapter will be needed. This is Asentria part no. 4161-021. a. Connect the USB adapter to a USB port on your computer.
Page 12: Configuring Ethernet Settings Via Io2
Type A to select Network Settings from the menu. c. Type A at the Network Sub-Menu to select Ethernet Settings. d. Type A from the Ethernet Sub-Menu to select Ethernet 1. SiteBoss 550 - Ethernet 1 Settings A) IPv4 Mode [STATIC] B) IP Address [0.0.0.0]...
Page 13: What Is A Siteboss 550
Fig 2: SiteBoss 550 (S550-2 on top, S550-6 on bottom) The Basics The SiteBoss 550 is a versatile system used for monitoring and control of remote equipment sites. The S550 provides remote monitoring of serial devices, equipment I/O, and environmental conditions at these remote sites and forwards notification when conditions fall outside user defined limits.
Page 14: Data Storage
 POTS Modem callout  Dialup pager or Dispatch via POTS modem  Asentria Alarms (TCP or POTS Modem) Data Storage Basic data storage in the S550 is accomplished in a database of four files – FILE1, FILE2, EVENTS, and AUDIT.
Page 15: Audit Log
Asentria SiteBoss 550 User Manual or via the Command Interface SETUP menu, FTP, or from the command prompt TYPE EVENTS command. Audit Log The S550 has the ability to log many types of administrative events, from serial port handshaking alarms to login attempts.
Page 16: Leds, Ports, Connectors, And Buttons
Asentria SiteBoss 550 User Manual I/O points and Expansion Cards Fig 3: Expansion Card The expansion cards in the two or six expansion card slots can be configured with multiple options. The terminal block ports will be marked to indicate how the slot card is configured. A single card can have more than one type of I/O option.
Page 17 Asentria SiteBoss 550 User Manual PWR (Power) The Power LED is green and has two operational states. During the boot up cycle, it will blink once every second until the boot sequence is complete. During normal operation, it is steady on with a blink every 5 seconds.
Page 18 Asentria SiteBoss 550 User Manual I/O Port 1 & 2 (and any additional 4-I/O Port cards that may be installed) ● Right – Lights solid green when a correctly configured cable from another device is connected to it. Otherwise this LED remains off. As the I/O Port receives or transmits data, this LED will flash red.
Page 19 Asentria SiteBoss 550 User Manual Internal Modem If a dialup POTS modem is installed, an RJ-11 (typical U.S. phone) connector is used. A POTS (analog) dialup phone line is inserted into this connector. The modem installed within this unit is FCC certified. For...
Page 20: Navigating The Interface
Command Line Interface.  Note: For Internet Explorer users: Asentria Firmware version after 2.10.520 will require that the "Use TLS 1.1" box be checked to access your SiteBoss. Click the Settings wheel in the top right hand corner and then select Internet Options.
Page 21: Navigating The Web Interface
Interface. Navigating the Web Interface The top section of the Web Interface display contains the type of Asentria Unit you have logged into, the configured Site Name, the unit's factory assigned Serial Number and the software version loaded on this SiteBoss.
Page 22: Settings Entry Functions
Asentria SiteBoss 550 User Manual The buttons in the Settings Menu section will bring up a submenu of options under the subject heading listed. Clicking on one of the submenu options will change the page display, bringing up the settings page for the subject selected.
Page 23 Asentria SiteBoss 550 User Manual Drop-Down Menu Another common input option is drop-down menu boxes. These typically give three or more options to choose from. Click the desired option and it will show in the display box. Submit Button Once you make a change to a setting, two buttons will appear in the upper right section of the page. If you are satisfied with the changes that you have made, click the Submit button.
Page 24: Status Pages
Asentria SiteBoss 550 User Manual The name of the section whose settings are now displayed in the lower settings section will be in the header over that section. To change the settings to another of the available menu options, simply click the...
Page 25: Power Distribution
Asentria SiteBoss 550 User Manual The number of sensors in their alarm state will be displayed at the top of the page. The grey bar will be highlighted red for the section with a sensor in the alarm state and the virtual LED will be lit red.
Page 26 Asentria SiteBoss 550 User Manual Total Current Total Current displays the total current drawn by the PowerBoss and the devices connected to all of the power distribution outputs. Total Power Total Power displays the total power drawn by the PowerBoss and all of the power distribution outputs (Main Voltage x Total Current).
Page 27 Asentria SiteBoss 550 User Manual Manual Output Operation To manually change the output to the opposite state, click the button corresponding to the desired output(s) and submit. A challenge pop up will appear at the top of the page, click OK and the relay or power output state will change.
Page 28 Asentria SiteBoss 550 User Manual A challenge pop up will appear at the top of the page. Click OK and the relay or power output state will change to the opposite state for the defined period of time and then return to its original state.
Page 29: Settings Menu
Asentria SiteBoss 550 User Manual Settings Menu This section will cover the menu options and settings configurations. This section covers using the Web Interface menu tree and structure. All of these settings can also be controlled via the Command Line Interface.
Page 30 Asentria SiteBoss 550 User Manual The Prompt can be set as plain text characters or if using a settings key the syntax is: $(setting_key_name). If the setting key is not accessible for any reason (invalid key, insufficient user access level, etc.), "ERROR" is displayed instead.
Page 31: Location Tab
Asentria SiteBoss 550 User Manual A brief explanation of daylight savings time: On the second Sunday in March, clocks are set ahead one hour at 2:00 a.m. local standard time, which becomes 3:00 a.m. local daylight time. On the first Sunday in November, clocks are set back one hour at 2:00 a.m. local daylight time, which becomes 1:00 a.m.
Page 32: Networking
POTS/Wireless modem PPP decides when it is running. Any other value for the default router means that the default router will be that value (e.g., an Ethernet router). Refer to the IP Routing & Restrictions Feature Guide on the Asentria Product Information Portal for more information. Network Command Processor Duplex This option controls the echo settings for the command interface.
Page 33 Asentria SiteBoss 550 User Manual DNS Server 1 and DNS Server 2 The DNS Servers are the IP addresses of Domain Name Servers that you may want to configure so that you can use host names rather than IP addresses in functions where name resolution may be needed, such as;...
Page 34 Asentria SiteBoss 550 User Manual IPv6 IPv6 operates independently from IPv4 configuration. For example, the user could have one interface in IPv4 VLAN mode and another interface operating in IPv6 AUTO mode. But the user could not have the same Ethernet interface operating in both IPv4 VLAN mode and IPv6 AUTO or STATIC mode.
Page 35 The following is a top-level overview of the SiteBoss VLAN settings. Refer to the IP Routing & Restrictions Feature Guide on the Asentria Product Information Portal for a more detailed explanation of VLANs. Input the identifier for the VLAN, 0 to 4094. The default is 0.
Page 36 Asentria SiteBoss 550 User Manual The Asentria unit evaluates the list of IP restrictions from top to bottom. When it finds an entry that specifically allows or disallows access, it uses that entry and stops looking. Enter IP restrictions before the allowed addresses or subnets.
Page 37: Snmp
Asentria SiteBoss 550 User Manual Enable Web Interface This is an ON/OFF toggle to enable or disable the SiteBoss' internal web server. The default setting is ON (checked). Web Session Timeout This field sets the number of minutes (0 to 65535 minutes) a web connection may remain idle before expiring.
Page 38 Asentria SiteBoss 550 User Manual Read / Write / Trap Community These fields set the SNMP trap community names to use. The default setting for all is public. (Maximum length for each is 23 characters) PPP/Trap IP Address Spoofing This specifies what the source IP address field of v1 traps the unit transmits. If undefined then the unit will use the PPP interface address if it leaves the unit on PPP, otherwise it is the first non-0.0.0.0 IP...
Page 39 Asentria SiteBoss 550 User Manual Security Name / Password When sending SNMPv3 traps, use these options to set the name and password used for authentication when sending SNMPv3 traps (maximum length for each is 31 chars). Proxy SNMP Proxy means that the SiteBoss will proxy SNMP PDUs to another agent. In other words, the unit responds to inbound SNMP PDUs on behalf of another agent.
Page 40 Asentria SiteBoss 550 User Manual SNMP Poll SNMP Polling is a feature used by an Asentria product to interrogate other SNMP capable devices and to buffer the information received on the SiteBoss. This would limit the need for frequent SNMP interrogation from the NOC and allow continued buffering of data during a site service disruption.
Page 41 The unit will respond to informs as soon as they arrive regardless of the content of the inform. Refer to the SNMP Operations Feature Guide on the Asentria Product Information Portal for a detailed explanation of SNMP Trap Capture or contact Asentria Technical Support.
Page 42: Ftp
Asentria SiteBoss 550 User Manual IP Replacement Mode This toggles between NONE, IMPLICIT and EXPLICIT. The Implicit setting will replace the SNMPv1 trap’s agent address field to the ETH1 interface address of the unit. Explicit will replace the field with an...
Page 43 Asentria SiteBoss 550 User Manual Time Between Push Attempts This field sets the number of minutes (1 to 9999) between FTP push attempts. The default setting is 1440 minutes. Directory The Directory is the path used to transfer the file(s). The file(s) is transferred to the root login directory if this option is left blank (maximum length 253 characters).
Page 44: Ppp
This menu option is used for configuring settings for the internal dialup, serial, POTs modem. See the Dialup Modem Feature Guide on the Asentria Information Portal for more information. Dialout This menu is used to configure settings pertaining to making outbound PPP network connections for a serial dialup POTS modem.
Page 45 Asentria SiteBoss 550 User Manual Hosting This menu is for configuring settings for hosting a PPP connection on the POTs dialup modem. Enable This is an ON/OFF checkbox to enable inbound PPP connection hosting. The default setting is OFF (unchecked).
Page 46: Dsl
The following describes the menu options for configuring the optional ADSL Modem. For more information regarding the operation of the ADSL modem please refer to the Configuring and Using an Asentria Internal ADSL Modem Feature Guide on the Asentria Product Information Portal or contact Asentria Technical Support.
Page 47: Vpn
Asentria SiteBoss 550 User Manual IP Address This field sets the public IP address of the unit in the case where the DSL link is active. If the DSL type is STATIC, the user needs to set this. If the DSL Type is DHCP, it is set automatically. This should be set as directed by your ADSL provider.
Page 48 This section is used to configure settings used if Mode is set to IPsec. This section is a basic description of settings and options for an IPsec VPN. For more information refer to Configuring and Using an IPsec VPN Feature Guide on the Asentria Product Information Portal or contact Asentria Technical Support.
Page 49 Asentria SiteBoss 550 User Manual Phase 1 DH Group This is the phase 1 DH group to use (must be accommodated by IPsec peer). The drop-down options are 2 or 5. Phase 2 Encryption This is the phase 2 encryption algorithm to use (must be accommodated by IPsec peer). The drop-down options are 3DES, AES128, and AES 256.
Page 50: Email
Email Domain Name This field is used to sets the Email domain name, e.g. @domain_name.com, which is used when the SiteBoss sends an Email. The default setting is “ASENTRIA.COM” (maximum length 48 characters). Authentication These options are used to configure the credentials that may be required by your server for SMTP authentication.
Page 51: Routing
Asentria SiteBoss 550 User Manual Username / Password / Confirm Password Enter the login credentials as required (maximum length for each is 48 characters). Routing The following is a top-level overview of the SiteBoss routing settings. For more detailed configuration and use instructions for all of these please refer to the IP Routing &...
Page 52 Asentria SiteBoss 550 User Manual Static Route Static routes are network routes that specify in a more or less permanent way (static) that traffic to a certain destination (destination host or destination network) gets routed out a certain interface or via a certain gateway.
Page 53: Real-Time Sockets
Real-Time Sockets are used to collect data on TCP port 2201 from a serial port in real-time, while buffering data if the network connection goes down. Each file can be configured independently. Refer to Telnet Feature Guide on the Asentria Product Information Portal for a detailed explanation of Real- Time Sockets or contact Asentria Technical Support.
Page 54 Asentria SiteBoss 550 User Manual File Setup The File Setup drop-down box is used to select which File is being configured. The default is 1. Mode This is a drop-down box to choose the mode. The options are LISTEN, PUSH, and OFF.
Page 55: Dnp3
Conforms to DNP3 Level 1 implementation.  Note: DNP3 events (which are elements of the DNP3 protocol) are completely independent of SiteBoss events (which have associated management and actions). See the DNP3 Feature Guide on the Asentria Information Portal for more information. Page 55...
Page 56 Asentria SiteBoss 550 User Manual Status The Status Keys, except for Number of Outstation Instances, are all per-outstation status items. Despite the unit supporting multiple concurrent outstations, status keys can show only 1 outstation: these refer to the oldest outstation instance. That is, the outstation with the least recent time started.
Page 57 Asentria SiteBoss 550 User Manual This is a count of received frames accepted (good CRC and addressed to the outstation) with an unsupported data link function code. Status Counters All of these items describe what's happening on the connection to the master on the oldest outstation instance.
Page 58 Asentria SiteBoss 550 User Manual Count of unsolicited response confirmations received. RX Total Functions Count of total application function codes received. RX Read Functions Count of read application function codes received. RX Direct Operate Functions Count of Direct Operate application function codes received.
Page 59 Asentria SiteBoss 550 User Manual Settings Mode This is a drop-down box to set the Mode to OUTSTATION. The default is OFF. Self Address Support This is an ON/OFF check box to enable self-address support in DNP3. The default is ON (checked).
Page 60: Communication
Asentria SiteBoss 550 User Manual DNP3 Address Use this field to set the DNP3 address of the outstation. Setting range from 0 to 65519, with the default set at 1. TCP Port Use this field to set the TCP port on which to listen for connections. Setting range is 0 - 65534, with the default at 20000.
Page 61 Asentria SiteBoss 550 User Manual Init String This option sets the user-defined modem initialization string. This string is sent to the modem before important factory modem initialization settings, so certain settings in this init string may be overridden. The default setting is ATM1. The Maximum length is 126 characters.
Page 62: Wireless Modem
Asentria SiteBoss 550 User Manual position. A question mark (?) matches any single digit. If no numbers are defined in this menu, all incoming calls are accepted. The maximum length is 47 characters. Wireless Modem Below is a brief description of the menu configurations options. For a complete description of the setup...
Page 63 Asentria SiteBoss 550 User Manual General Mode Mode toggles between SMS ONLY and PERMANENT. SMS ONLY means the modem is only available for out-bound SMS messaging. PERMANENT means the modem maintains an “always on” connection with the network and is available for incoming connections. The default setting is SMS ONLY.
Page 64: Serial
Asentria SiteBoss 550 User Manual Connectivity Check This section is used to configure the SiteBoss to ping up to two user-specified IP addresses at a user- specified interval. If the count of consecutive failed tests reaches a user-specified threshold, and the modem is not in use, the SiteBoss will power cycle the wireless modem.
Page 65 Asentria SiteBoss 550 User Manual Serial I/O Serial I/O The drop-down box in the grey menu block area is used to select which installed serial port to configure. The default is I/O 1. Target Name This text field sets the name given to the device connected to the other end of the serial port. This field will accept up to 24 alphanumeric characters.
Page 66 Asentria SiteBoss 550 User Manual Data Type The Data Type drop-down box use used to choose the type of data being collected on this port. The options are ASCII and BINARY. The default setting is ASCII. Wrap Around Wrap Around is an ON/OFF checkbox to set whether the incoming data will wrap (overwrite) the oldest data in the file should it become full.
Page 67 Asentria SiteBoss 550 User Manual blank lines, this basic configuration menu will suffice. If a more complex delineation scheme is used, enable Complex Multiline Detection. Enable This is an ON/OFF checkbox to enable multiline record detection. The default setting is OFF (unchecked).
Page 68: Security
Asentria SiteBoss 550 User Manual Security The Security Settings menu displays options for setting the security mode, as well as specific and general security settings. See the Securing a SiteBoss Feature Guide on the Asentria Product Information Portal or contact Asentria Technical Support for more information.
Page 69 40. The default is Technical Services. Organization This is a text field. The maximum number of characters is 40. The default is Asentria. Locality This is a text field. The maximum number of characters is 40. The default is Seattle.
Page 70 Asentria SiteBoss 550 User Manual Certificate Signing The Create Certificate Signing Request button is active only if the user is logged in as a MASTER. Create Certificate Signing Request Page 70...
Page 71: User Profiles
Asentria SiteBoss 550 User Manual Clicking this button will generate a Certificate Signing Request Key. This key would then be sent to your selected third party certificate authority. They will use this key to generate a file that is loaded by clicking the Choose File button in the "Certificate Installation"...
Page 72 Asentria SiteBoss 550 User Manual Profile n User Information Enable This is an ON/OFF checkbox to enable access for this user profile. The default is ON (checked) for User Profile 1 and OFF (unchecked) for all other profiles. User Name This option is used to set the username this profile.
Page 73 Asentria SiteBoss 550 User Manual Pass-through SiteBoss Password: ******** Connected to I/O 1 Menu SiteBoss 550 Version 2.10.520 at 550-550001267 1. Pass-Through to I/O 1 2. Pass-Through to I/O 2 P. 550 Command Prompt M. 550 Setup Menu S. 550 Status Menu X.
Page 74 Asentria SiteBoss 550 User Manual Secure Authentication General Console Port Authentication This drop-down menu allows the selection between OFF, and CHALLENGE for Serial Port 2 (I/O2). The default setting is OFF. OFF allows normal access via the console Port (I/O 2). By default there is no password required for serial access via IO 2.
Page 75 Asentria SiteBoss 550 User Manual SEND PASSWORD will generate a single-use password and send it to the Email address(es) specified by the Authentication Data Sent To field. That password will only allow a login for the user whom it was generated for.
Page 76 Shared / Confirm Secret for Challenge/Response This selection sets the shared secret used to generate Challenge/Response codes. The Maximum length is 48 characters. Challenge/Response requires the use of the free Asentria Response Code Generator for this, or download (named “Password Generator”) from program.
Page 77: Radius Settings
For a complete description and explanation of RADIUS security, please refer to the RADIUS Security Feature Guide on the Asentria Product Information Portal or contact Asentria Technical Support for more information. General Fallback Mode This menu toggles between NONE and USER PROFILES.
Page 78: Access Control
Asentria SiteBoss 550 User Manual Radius Servers Primary / Secondary Server Set the IP Address or host name of the primary and secondary RADIUS server. Primary / Secondary Secret Set the secret for the primary and secondary RADIUS server. The secret is used to authenticate RADIUS network traffic.
Page 79 Asentria SiteBoss 550 User Manual Actions This text field is used to set the action(s) the SiteBoss should take upon an access granted or access denied event. The button with the "?" will displays the Actions List which lists the possible actions and the text string format requirements.
Page 80 Asentria SiteBoss 550 User Manual Fig 11: Back panel S550-6 (17”- wide model) Relay EventSensor This drop-down box is used to select which EventSensor has the relay connected to the door strike. This would be the number of the slot card, or external EventSensor, that is wired to the door strike. The default is 0, meaning disable relay activation.
Page 81: Events
Asentria SiteBoss 550 User Manual User n Enable This is an ON/OFF checkbox to enable the user. The default is OFF (unchecked). A disabled user is never granted access. Serial Number This text field is the Serial Number of the card associated with the user.
Page 82: Actions
Asentria Alarm Version This drop-down box toggles between 1.0 and 1.1 to indicate which type of Asentria Alarm notification will be displayed. Set this 1.0 for the dialup POTs modem. Set it at 1.1 for TCP when using other delivery methods for your alarm actions.
Page 83 Asentria SiteBoss 550 User Manual Callout Delay This field sets the time in seconds (0 - 400) to wait between callout attempts. The default setting is 60 seconds. Reminder Interval This field sets the time in minutes (0 – 65535) to repeat an action if the sensor (contact closure, temperature, humidity, or voltage) that triggered the alarm is still in the active or alarm state.
Page 84 Asentria SiteBoss 550 User Manual Email Email Address n Use this option to configure Email Addresses to use for easier reference in event actions. These email addresses can also be set to cell phone numbers, using the service provider's SMS gateway address, to allow for SMS alerts to be sent.
Page 85: Class Table
Asentria SiteBoss 550 User Manual Post Callout Delay This field sets the number of seconds the unit will wait before sending the pager ID. The default is 15 seconds. Post ID Delay This field sets the number of seconds the unit will wait before sending any message data. The default is 5 seconds.
Page 86 Asentria SiteBoss 550 User Manual Exit Upon True Data Alarm This is an ON/OFF checkbox to set whether the SiteBoss will stop processing more data event evaluations on a single record after it has found one match. This should be disabled if it is possible to have more than one event in a single record.
Page 87 They simplify the creating of data alarm events, particularly where more than one event uses the same expression in its equation. Refer to the Configuring and Using Data Events and Alarm Equations Feature Guide on Asentria Product Information Portal or contact Asentria Technical Support for more information. Name The macro name is the name by which the macro is referenced in any data alarm equation, and can be up to 16 characters in length.
Page 88 Asentria SiteBoss 550 User Manual Clear The Clear button will clear the counter for the selected data alarm. This happens as soon as this option is selected. Alarm/Filter Enable This is an ON/OFF checkbox to enable this data event monitor. The default setting is OFF (unchecked).
Page 89: Eventsensors
Asentria SiteBoss 550 User Manual Clear On Threshold This is an ON/OFF checkbox to control whether the unit will clear the event counter each time the threshold is reached. If the event counter is allowed to grow beyond the threshold, the unit will not trigger an event again until after the counter is reset.
Page 90 Click any grey bar to configure the settings for the desired EventSensor point. See the EventSensor Configuration Guide on the Asentria Portal for detailed information on configuring different types of EventSensors. If any setting is changed, click the Submit button before navigating away from that sensors setting page option or the changes will not be saved.
Page 91 Asentria SiteBoss 550 User Manual Contact Closure n Enable Sensor The Enable checkbox is an ON/OFF toggle to enable the EventSensor Reporting feature. The default is OFF (unchecked). Name This test box is a text field to name this contact closure point. The default setting is unnamed. The maximum length is 60 characters.
Page 92 Asentria SiteBoss 550 User Manual Alarm Alias / Normal Alias These text fields are used to set customized names that represent the active alarm state or the return to normal state, used when reporting active events for this sensor. Override Global Reminder Interval This checkbox is an ON/OFF toggle to override the global reminder interval.
Page 93 EventSensor Reporting is a feature that allows an EventSensor connected to one Asentria product to transmit data to another Asentria product via a TCP connection. This feature does not need to be enabled in order to allow for normal alarm notice delivery.
Page 94: Fuel Sensors
Asentria SiteBoss 550 User Manual Fuel Sensors Up to three different Fuel Sensors can be configured. Refer to the Fuel Sensor Feature Guide for a more in-depth explanation of configuring fuel sensing. Select which of three possible fuel sensors you are configuring using the drop-down button at the top of the Fuel Sensor Settings page.
Page 95 Asentria SiteBoss 550 User Manual Top Offset The Top Offset defines the distance, in the specified distance unit, between the SENSOR FULL point and the TANK FULL point. This is a floating-point value with range of -1,000 to +1,000. A positive value means the SENSOR FULL point is above the TANK FULL point, and a negative value means it is below.
Page 96 Asentria SiteBoss 550 User Manual Tank Dimension B This field sets tank dimension measurement "B" for certain tank profiles, in the specified distance unit. For VERT OVAL this is the width of the tank. This is a floating-point value with range of 0.0 to 1000. The default value is 0.0.
Page 97 Asentria SiteBoss 550 User Manual Very High / High / Return to Normal / Low / Very Low Trap Number Use this text field to set the trap number which can be useful when using SNMP trap managers that employ a trap numbering system to help identify incoming traps. The default trap number for all fuel volume events is 519, but any number in the alternate range of 1000 –...
Page 98 Asentria SiteBoss 550 User Manual Normal Class Use this drop-down box to set the severity class for the event. When these drop-down options are selected, a list of the classes previously defined via the Class Table button is displayed. The default is Info.
Page 99: No-Data Alarms
Asentria SiteBoss 550 User Manual No-Data Alarms No-Data Alarms can be configured on the SiteBoss to monitor data coming in via the serial ports, and take an alarm action if a certain period of time passes with no data. These menu options allow you to configure two separate No-Data Alarms, each of which can be configured for two different ranges of times with different time durations.
Page 100: Scheduled Events
Asentria SiteBoss 550 User Manual Apply Alarm on Days This is a text box to define the days of the week this alarm applies to. The days can be abbreviated Su for Sunday, M for Monday, Tu for Tuesday, W for Wednesday, Th for Thursday, F for Friday and Sa for Saturday.
Page 101: Serial Handshaking
Asentria SiteBoss 550 User Manual Actions This text box option is used to set the action(s) that the SiteBoss will take on the scheduled days and times. The button with the "?" will displays the Actions List which lists the possible actions and the text string format requirements.
Page 102: Reset Event
Asentria SiteBoss 550 User Manual Enable The Low Alarm and High Alarm Enable check boxes are ON/OFF toggles to enable alarming on high or low handshaking levels. The default settings are OFF (unchecked). Actions The Actions text boxes are used to set the action(s) that the SiteBoss will take if the DTR signal drops low or returns to the higher level.
Page 103: Telemetry
A point type is a "classification for entities having a common set of characteristics and attributes. Examples include binary inputs, analog inputs .." Asentria adds other metadata to the point entity to support other non-DNP3 telemetry management methods.
Page 104 Asentria SiteBoss 550 User Manual This function will not work unless the DNP3 Network Settings are toggled to OUTSTATION. Telemetry Overview The drop-down box allows toggling the displayed telemetry points from 1 to 256. To manually configure settings for a specific point click the blue text in the "Name" column and the lower section will display setting options for that point.
Page 105: Device Management
Asentria SiteBoss 550 User Manual Device Management Job Scheduling The SiteBoss can be configured for starting up to 8 jobs scheduled to run automatically. These schedules include start dates and times, and settings for repeating those schedules on a daily, weekly, monthly, or yearly basis.
Page 106 Asentria SiteBoss 550 User Manual Start This test box sets the date (mm/dd/yyyy) and time in 24 hour clock format (hh:mm:ss) that controls the date and time this schedule starts. Repeat Mode – DAILY Setting the Repeat Mode drop-down box to DAILY will allow the user to schedule the job to run once during a 24 hour period and then have that job repeated some number of days later at that same time of day.
Page 107 Asentria SiteBoss 550 User Manual End Date The End Date should be entered (mm/dd/yyyy) and time (hh:mm:ss), in 24 hour format. This field sets the date this schedule should stop repeating. The default is blank which means no end date.
Page 108 Asentria SiteBoss 550 User Manual End After The End After field sets the number of times this job will be repeated when the Ending Mode is set to AFTER. The available values are 1 – 1000. The default setting is 1, which means the Job Schedule runs once with no repetition.
Page 109 Asentria SiteBoss 550 User Manual Monthly Settings Mode The Mode drop down box allows a selection between EACH and ON DATE.  EACH – means the schedule runs on specific dates of the month. When the Mode is toggled to EACH checkboxes will be available to schedule the action on the specific dates of the month.
Page 110 Asentria SiteBoss 550 User Manual End After The End After field sets the number of times this job will be repeated when the Ending Mode is set to AFTER. The available values are 1 – 1000. The default setting is 1, which means the Job Schedule runs once with no repetition.
Page 111: Generator
Asentria SiteBoss 550 User Manual  The first drop-down box contains the options: FIRST, SECOND, THIRD, FOURTH and LAST to indicate on which day of the month this schedule will run. The default setting is FIRST.  The second drop-down box contains the options: DAY, WEEKDAY, WEEKEND DAY, SUNDAY, MONDAY, TUESDAY, WEDNESDAY, THURSDAY, FRIDAY and SATURDAY to indicate the day of the week on which this schedule will run.
Page 112 Asentria SiteBoss 550 User Manual The following is a top level overview of generator related settings. For more detailed configuration and use instructions please see the Generator Control Feature Guide.  Note: During a scheduled relay event, such as generator exercising, insure the S550 remains powered on during the entire time the relay is in the Active state.
Page 113 The Generator Scripting Control feature provides the option to use a script to start and stop the generator. This is to support generator ignition mechanisms that relay on MODBUS or IP. Note this function is independent of Generator Running Detection. See the Configuring and Using LUA Scripting on Asentria Products Feature Guide or Asentria Tech Support for more information on using Scripts on the SiteBoss.
Page 114 Asentria SiteBoss 550 User Manual Script Name This is the name of the script that controls the generator. Script Arguments for Ignition Input the arguments to pass to the script to tell it to start the generator. Script Arguments for Shutdown Input the arguments to pass to the script to tell it to stop the generator.
Page 115: Ac Power Monitoring
Asentria SiteBoss 550 User Manual Trap Number This field is used to set the number to be sent with any SNMP traps for this event. The Trap numbers are helpful when using SNMP trap managers that employ a trap numbering system to help identify incoming traps.
Page 116 Asentria SiteBoss 550 User Manual General Enable This is an ON/OFF checkbox to enable the AC Power Monitor selected via the AC Power Monitor Settings drop-down box. The default setting is OFF (unchecked). Device Type This option is used to define the model of the AC Power Monitoring Device. It toggles between YD2010, WATTSON, CT-2EMG, and ETA3.RTU.
Page 117 Asentria SiteBoss 550 User Manual General Enable This is an ON/OFF checkbox to enable the Average Voltage Event. The default setting is OFF (unchecked). Deadband The Deadband option allows you to set a range that prevents the event from repeatedly going in and out of the "alarm state"...
Page 118 Asentria SiteBoss 550 User Manual Average Current This menu contains the options to configure the Average Current Events. General Event Enable This is an ON/OFF checkbox that enables the Average Current Event settings. The default setting is OFF (unchecked). Deadband The Deadband option allows you to set a range that prevents the event from repeatedly going in and out of the event state as the current readings fluctuate above and below the alarm setting.
Page 119 Asentria SiteBoss 550 User Manual Very High / High / Return to Normal / Low / Very Low Class These user-configurable optional settings define the severity of the event. Use the drop-down box to select one of the classes that are defined in the Class Table settings menu.
Page 120 Asentria SiteBoss 550 User Manual Very High / High / Return to Normal / Low / Very Low Trap Number These fields are used to set the trap number which can be useful when using SNMP trap managers that employ a trap numbering system to help identify incoming traps. The default trap number for all Frequency Events is 522, but any number in the alternate range of 1000 –...
Page 121 Asentria SiteBoss 550 User Manual Very High / High / Return to Normal / Low / Very Low Event Trap Number These fields are used to set the trap number which can be useful when using SNMP trap managers that employ a trap numbering system to help identify incoming traps.
Page 122: Ip Camera
Asentria SiteBoss 550 User Manual Return to Normal / Low / Very Low Trap Number These fields are used to set the trap number which can be useful when using SNMP trap managers that employ a trap numbering system to help identify incoming traps. The default trap number for all Power Factor Events is 540, but any number in the alternate range of 1000 –...
Page 123 Asentria SiteBoss 550 User Manual General Media Storage Mode This drop-down box setting controls what storage media to use when receiving images. The options are NONE and INTERNAL. The Event functions will not work if this option is set to NONE. The default is NONE.
Page 124: Ping Alarms
Asentria SiteBoss 550 User Manual Camera n These fields are used to configure the settings for the specific IP Camera selected via the "Status" menu display option covered above. Refresh This button will refresh the camera images with the current saved images on the SiteBoss.
Page 125 Asentria SiteBoss 550 User Manual Event Enable This checkbox is an ON/OFF toggle to enable a device down event. The default setting is OFF (unchecked). Actions / Normal Actions These fields are used to define the actions for the SiteBoss to take if a device is determined to be down or when it returns to the normal configured state.
Page 126: Scripting
Use this field to set the port for the Telnet Bridging function. Scripting Scripting provides the ability to customize the operation of an Asentria device. Scripts are written in the Lua scripting language, with access to Asentria specific functionality via a rich set of library functions.
Page 127: Dtr Override Ports
Asentria SiteBoss 550 User Manual  Note: If scripting is disabled, then scripts cannot be started either automatically or manually, and other scripting functionality such as record collection and DTR override will not happen regardless of the related settings.  Note: If scripting is disabled while scripts are running, they will be issued the STOP command which could take up to 20 seconds to complete.
Page 128: Script Editor
Asentria SiteBoss 550 User Manual Run Always If enabled (checked), the script starts after the unit starts up, and is restarted automatically if it stops for any reason. Run At Startup If enabled (checked), the script starts after the unit starts up. If it stops for any reason, it is not restarted unless the unit itself is restarted.
Page 129 Asentria SiteBoss 550 User Manual Highlight Active Line This is an ON/OFF checkbox that turns on a highlight for the line you are working on in the text editor field. The default is ON (checked). Highlight Matching Brackets This is an ON/OFF checkbox to that causes the text editor to highlight a matching set of brackets. The default is ON (checked).
Page 130: Administration
Asentria SiteBoss 550 User Manual To delete a script, select it from the drop-down box and click the Delete button. A pop up confirmation box will appear. Click OK to confirm and delete the file. A script can be written using the Script Editor or any text file can simply be cut and pasted into the field.
Page 131 Asentria SiteBoss 550 User Manual Clear This button purges the records within the Events File.  Caution: All of the records in the Log File are deleted immediately when this option is selected. The button clears the records in the SiteBoss, not just the displayed records.
Page 132: System Administration
Asentria SiteBoss 550 User Manual Automatic Logging of Certain Actions Certain actions are automatically written to the Audit Log anytime it is enabled. These actions are:  When a user changes the configuration via a Setting Key  When a user connects, disconnects, or transfers a file via the unit’s FTP server ...
Page 133 Asentria SiteBoss 550 User Manual Click the "Upload" button. This is a large file so it may take a few minutes to load depending on the connection speed of your network. Do not navigate away from the Administration page until the SiteBoss completes loading the file.
Page 134 Asentria SiteBoss 550 User Manual Restart Unit Clicking this button will restart the SiteBoss. It will take approximately 60 seconds to complete the reboot process and the users will need to log in again once the reboot is complete. Reset Settings This button will reset most settings EXCEPT network, serial, and data alarms to their factory default values and then restart the unit.
Page 135: Actions List
Asentria SiteBoss 550 User Manual Actions List The Actions List provides you with a flexible mechanism to tell the unit how to react to events. An action list is a text string that specifies what the unit should do upon an event. These action strings are used both in the Web Interface Actions text boxes and the Command Line Interface Event Actions options.
Page 136 Actions Settings/TCPIP section.  INFORM(IPADDRESS or INDEX#) Malert Malert sends a malert (Asentria Alarm via modem) to a number specified by index number, which can be configured in the Actions Settings/Dialout section.  MALERT(PHONE# or INDEX#) Modem...
Page 137  OKSTOP(ANY|ALL) Talert Send a talert (Asentria Alarm via TCP) to a server identified by a hostname index defined in Actions Settings/TCPIP section or by an IP address specified in the action list. ...
Page 138: Command Line Interface (Cli)
Asentria SiteBoss 550 User Manual Command Line Interface (CLI) Basics The CLI is structured with a series of menus and submenus. Most of the elements you will interact with will be under the setup menu which you reach by typing SETUP at the command prompt. Unless overridden by your terminal emulator local echo is enabled by default.
Page 139: Snmp Trap Setup
Asentria SiteBoss 550 User Manual SNMP Trap Setup If you will be using your S550 to send SNMP traps, this section will help you ensure it is set up correctly. Setup Configure the network settings as described in the Accessing the SiteBoss...
Page 140: Cli Status Pages
The option list type is similar to the toggle type in that it has a list of options to choose from. The letter adjacent to the option would be selected to choose that option. SiteBoss 550 - Serial Port 2 Baud Rate A) 300...
Page 141: Eventsensor Status
Asentria SiteBoss 550 User Manual SiteBoss 550 2.10.520 STD Serial # : 550002553 Site Name : 550 Tech Services Date : THU 10/30/14 19200,8N1 I/O 1 Time : 14:25:51 19200,8N1 I/O 2 Modem : Yes Eth 1 : STATIC IP Add : 192.168.100.25...
Page 142: Power Distribution Status
Asentria SiteBoss 550 User Manual menu using the EventSensor Device Settings submenu options. Below is a screenshot of a SiteBoss 550 configuration. Your setup will likely differ significantly depending on installed sensors and slot cards. SiteBoss 550 Current EventSensor Status...
Page 143: Wireless Modem Status
Asentria SiteBoss 550 User Manual >?power 9 SiteBoss 550 Power Distribution Status for Controller 9 Main Voltage : 44.614 Volts Total Current : 0.064 Amps Total Power : 3 Watts PB2 Current : 0.064 Amps Power Output Name State Current...
Page 144: Ac Power Monitors
Static IP address and the ESN of the modem. AC Power Monitors The status of all AC power monitors can be displayed using the "STATUS AC" command, or "?A" for short. >?A SiteBoss 550 AC Power Monitor Status Average Average Total ACMon Name...
Page 145: Setup Menu
Asentria SiteBoss 550 User Manual >status ac 1 SiteBoss 450 AC Power Monitor 1 Status Name: Watson State: Alive Totals Present Average Minimum Maximum ========================= ============== ========== ========== ========== Average Voltage (Volts) 120.60 120.91 117.40 124.30 Average Current (Amps) 6.48 9.63...
Page 146: Network Settings
Asentria SiteBoss 550 User Manual >SETUP SiteBoss 550 - Main Setup Menu A) Network Settings B) Serial Settings C) Modem Settings D) Security Settings E) Alarm/Event Definitions F) Action Definitions G) General Settings H) Event Log Settings I) Audit Log Settings...
Page 147 EventSensor Reporting is a feature that allows an EventSensor connected to one Asentria product to transmit data to another Asentria product via a TCP connection. This feature does not need to be enabled in order to allow for normal alarm notice delivery.
Page 148 Asentria SiteBoss 550 User Manual FTP Settings This menu option displays the FTP Settings menu, where you can configure automatic FTP pushes of buffered data. Testing FTP Push Once FTP Push has been configured, entering the PUSHTEST command from the command prompt will test the connectivity to the FTP server and write a “log in”...
Page 149: Serial Settings
SiteBoss events (which have associated management and actions). See the DNP3 Feature Guide on the Asentria Information Portal for more information. Ethernet Expansion Settings This menu is used to configure one or two optional four port Ethernet Expansion Card(s) (4E cards).
Page 150: Security Settings
Asentria SiteBoss 550 User Manual modem.hsk Setting Key: Values are RTS (default), None and Xon. RTS means that on serial pass-through, the modem uses RTS handshaking, None means no handshaking is used, and Xon means XON/XOFF characters are used. Add Number From Log List Choosing this displays a list of phone numbers that have recently dialed into the SiteBoss.
Page 151: Alarm/Event Definitions
This will display a menu tree which contains the event settings options. Refer to the Data Events Feature Guide on the Asentria Product Information Portal for an example-driven approach to defining alarm definitions or contact Asentria Technical Support for more information.
Page 152 Asentria SiteBoss 550 User Manual SiteBoss 550 - Alarm/Event Definitions Menu A) Class Table B) Data Alarm/Filter Settings C) EventSensor Device Settings D) No-Data 1 Alarm Settings [OFF] E) No-Data 2 Alarm Settings [OFF] F) Scheduled Event 1 Settings [OFF]...
Page 153 A point type is a "classification for entities having a common set of characteristics and attributes. Examples include binary inputs, analog inputs .." Asentria adds other metadata to the point entity to support other non-DNP3 telemetry management methods.
Page 154: Action Definitions
Asentria SiteBoss 550 User Manual Action Definitions This menu is where you configure all of the actions possible when events are detected. SiteBoss 550 - Actions Definition Menu A) Hostname/IP Address 1 B) Hostname/IP Address 2 C) Hostname/IP Address 3...
Page 155 Asentria SiteBoss 550 User Manual SiteBoss 550 - General Settings A) Site Name [550-550001267] B) Answer String [SiteBoss] C) Escape Key [27] D) Confirmation Prompt [ON] E) Time Stamp Format [HH:MM] F) Date Stamp Format [MM/DD] G) Space After Date/Time Stamp...
Page 156: Event Log Settings
Maximum File Size setting. This setting controls the maximum size (in KB) to which the file should be limited. If the setting is 0 then the audit log’s only constraint on size will be the available physical memory. SiteBoss 550 - Event Log Settings A) List Events File...
Page 157: Audit Log Settings
• When the wireless modem connects or disconnects (due to failure in the latter case) from the wireless network SiteBoss 550 - Audit Log Settings A) List Audit Log File B) Clear Audit Log File C) Enable Audit Log File...
Page 158: Scripting Settings
ON. Scripting Settings Scripting provides the ability to customize the operation of an Asentria device. Scripts are written in the Lua scripting language, with access to Asentria specific functionality via a rich set of library functions.
Page 159: Device Administration Via The Cli
Asentria SiteBoss 550 User Manual SCRIPT DEVICES SCRIPT DEVICES Show script device allocations SCRIPT GET/PUT SCRIPT GET/PUT <file> [<args>...] Transfer script file to/from the unit SCRIPT DELETE SCRIPT DELETE <file> Delete a script file SCRIPT EDIT SCRIPT EDIT <file> Edit a script file (using VI editor)
Page 160 Asentria SiteBoss 550 User Manual DNP3 outstation status report that includes current ? D [REPEAT] Full DNP3 Status ? D [REPEAT] connections, the logs for them, as well as up to 5 of STATUS-FULL report STATUS-FULL the most recent closed connections, and the logs for them.
Page 161 Asentria SiteBoss 550 User Manual Sends test SNMP DOTRAP DOTRAP Send test trap trap DUPLEX Sets Local Echo DUPLEX (half, full) Sets Local echo for CLI (Telnet, Serial, Modem) Enter and Exit EXIT issued at command line opens login menu,...
Page 162: Backing Up & Restoring Settings
Asentria SiteBoss 550 User Manual WIRELESS Connects CDMA WIRELESS ACTIVATE modem with the ACTIVATE Connect a CDMA modem with the carrier network (CARRIER) specified carrier (CARRIER) file transfer via XF[X,Y,Z][PUT,GET] Transfer via xmodem, ymodem, zmodem - RX,TX various protocols <log>...
Page 163: Firmware Upgrading/Downgrading
Asentria SiteBoss 550 User Manual Xmodem Press X. The SiteBoss will prompt you to begin the Xmodem upload. Using your terminal emulator's menus find the option to send a file via Xmodem. This is different for every emulator. Once you begin the transfer the unit will recognize it, and apply the settings immediately.
Page 164: Transferring Files
Asentria SiteBoss 550 User Manual 2. Issue the command "tcplog on". This enables TCP logging. 3. Attempt some network actions with the box, such as pinging the host unit from a remote location, and pinging 8.8.8.8 (Google's DNS Server) from within the SiteBoss. To ping an address from within the SiteBoss command line, type "ping 8.8.8.8".
Page 165 Asentria SiteBoss 550 User Manual EXAMPLE FTP TRANSFER >xf f put log.tgz 192.168.100.41 admin testdir Sending log.tgz via FTP admin's password: COMPLETE SiteBoss FTP Server Using the windows command prompt establish a connection to the SiteBoss with the command ftp <SiteBoss IP Address>.
Page 166: Appendices
Asentria SiteBoss 550 User Manual Appendices General Specifications S550-2 Width: 11in / 27.94cm Height: 1.75in / 4.45cm Depth: 7.80in / 19.812cm Weight: (depending on configuration) 3 - 5lbs / 1.36 - 2.27kg Mounting: Shelf or 19in rack Operating Temperature: 0° to +40° C standard, -40°...
Page 167: Fcc Requirement: Part 15
-48VDC power supply configuration, the higher power 30W version of the -48VDC Power Supply should be ordered from Asentria Corporation. Adding Wireless Modem expansion cards - outside of the factory to 6 slot units - may also require the higher power supply.
Page 168: Canadian Department Of Communications
If you experience trouble with the modem, contact Asentria at (206) 344-8800 for information on obtaining service or repairs. The telephone company may ask you to disconnect the device from the network until the problem has been corrected or until you are sure that the device is not malfunctioning.
Page 169: Warranty Information
NMB-003 édictée par le ministre des Communications. Warranty Information Asentria Corporation hereby warrants that it will, as the buyers sole remedy, repair or replace, at its option, any part of the S550 which proves to be defective by reason of improper materials or workmanship, without charge for parts or labor, for a period of 12 (twelve) months.
Page 170: Asentria Technical Support
You may request information on how to obtain service under this warranty by contacting Asentria Technical Support at the address and phone number below: Asentria Technical Support The Asentria Techical Support department can be reached free of charge between the hours of 8AM to 5PM (USA Pacific time) via the following methods: ...

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