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Primex BC100 Install Manual

Smart-sync bridge
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Smart-Sync™ Bridge (BC100/BC100-E) Install Guide
Smart-Sync™ Synchronized Time
Copyright © 2017 by Bluetooth SIG, Inc. The Bluetooth word mark and logos are owned by Bluetooth SIG, Inc. Other third-party brands and
names are the property of their respective owners.
OneVue is a trademark of Primex. The innovative technology software solution for facility and time synchronization monitoring and
reporting. All other trademarks are the property of their respective owners. ©2017 Primex. The Primex logo is a registered trademark of Primex.
All Rights Reserved. 8/30/2017
Primex | 965 Wells Street | Lake Geneva, WI 53147 | Phone: (855) 557-0337

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Summary of Contents for Primex BC100

  • Page 1 OneVue is a trademark of Primex. The innovative technology software solution for facility and time synchronization monitoring and reporting. All other trademarks are the property of their respective owners. ©2017 Primex. The Primex logo is a registered trademark of Primex.
  • Page 2 No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical or otherwise, for any purpose, without the prior written permission of Primex. Worldwide Headquarters...
  • Page 3 REGULATORY APPROVALS FCC Compliance Pursuant to FCC 15.21 of the FCC rules, changes not expressly approved by Primex might cause harmful interference and void the FCC authorization to operate this product. FCC Radio Frequency Interference This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules.
  • Page 4 within an ESS). Is using "Ad-hoc" mode (No Access Point), all Wireless stations should be set to use the same Channel. However, most Wireless stations will still scan all Channels to see if there is an existing "Ad-hoc" group they can join. Note: This equipment marketed in the USA is restricted by firmware to only operation on 2.4 GHz channel 1-11 Radio Standards Specification (RSS) This device complies with Industry Canada’s licence-exempt RSSs.

  • Page 5: Table Of Contents

    Specifications & Features Smart-Sync™ Bridge Smart-Sync Bridge Specifications LCD Display LED Indicators Service Buttons No Network mode Check-In to OneVue Install Smart-Sync™ Bridge Deployment Examples What's Needed - Smart-Sync Bridge Installation Installation Location Guidelines Surface-Mount Installation Wall-Mount (Key-Hole) Installation Troubleshooting How to Measure the Bluetooth Signal Strength at Installation Location Warranty Technical Support...

  • Page 6: Specifications & Features Smart-Sync™ Bridge

    Specifications & Features Smart-Sync™ Bridge A Smart-Sync Bridge is a network communication device that sends and receives data from Smart- Sync Clocks over its connection to a Smart-Sync Bluetooth Network, and sends data to and downloads settings from your OneVue account over its connection to your facility's Ethernet or Wi-Fi network.

  • Page 7: Smart-Sync Bridge Specifications

    Optional AC-power extension cable: USB power cable 6.5 feet (2 meter), Mini B (5 pin) M and Mini B (5 pin) F connector Battery backup power: 3.0v Primex Lithium/Iron Disulfide Battery Pack or two AA 1.5V Energizer® Ultimate Lithium batteries. When solely operating on continuous battery-backup power, its estimated battery life is up to one (1) day.
  • Page 8 Enclosure Enclosure: ABS plastic Dimension: 4.7" H x 3.7" W x 1.3" D (11.93 cm x 9.39 cm x 3.30 cm) Weight: 0.3 lbs (136 gram) with 2 AA batteries Display: Liquid crystal display (LCD), dimension: 0.75" H x 1.38" W (1.90 cm x 3.50 cm) LED Status Indicator: green, yellow, red Mounting: wall or surface-mount Device may be cleaned with a cloth moistened with water or a common disinfectant.

  • Page 9: Lcd Display

    LCD Display The LCD display of a Smart-Sync Bridge provides a visual reporting of its current operating state - the segments below are displayed indicating its current state. Segment Description Bton Indicates the device is in Normal operating mode; allowing its connection to Smart-Sync Bluetooth Network and Ethernet or Wi-Fi network.

  • Page 10: Led Indicators

    LED Indicators A Smart-Bridge has three LED indicators, located on the front of the device, that provide a visual indicator of its current status. LED indicator specifications Note: When power is applied to the device, the LCD segments display and LED indicators briefly illuminate. Status Device Power Green LED...

  • Page 11: Service Buttons

    Service Buttons A Smart-Sync Bridge has two service buttons located on the front of the device. Service buttons specifications Action Button During installation, when a Ethernet or Wi-Fi network is not available, the device must be set to Network No Network mode. mode During this mode, the device does not connect to the facility's network.

  • Page 12: No Network Mode

    During No Network mode, the Smart-Sync Bridge is required to be configured with local time, which allows Smart-Sync Clocks to receive and set their time to the local time configured in the bridge. Local time is configured using the Primex Device Configuration software.
  • Page 13 Select Connect. A connection between your computer and the bridge is established. Verify the notification area located in the lower-left of the screen, displays Connected to clock bridge device on COMx, which indicates the connection is established. Select Read Configuration. Select Write Configuration.
  • Page 14 How to set a Smart-Sync Bridge back to Normal mode (Bton) When a network is available, the device must be set to normal mode to allows its connection to the facility's network. Press and Hold the button for 3 seconds to exit No Network mode. Verify that Bton is displayed on the LCD.

  • Page 15: Check-In To Onevue

    Check-In to OneVue A Smart-Sync Bridge checks-in to your OneVue account and obtains UTC time from a NTP Server at a daily system specified interval. Note: During No Network Mode, the bridge does connect to an Ethernet or Wi-Fi network, therefore cannot check-in to OneVue. No Network mode is for use only when a network is not available at the facility, commonly during new construction.

  • Page 16: Install Smart-Sync™ Bridge

    Install Smart-Sync™ Bridge A Smart-Sync Bridge can be installed either by a surface or wall-mount method. The mounting method is commonly dependent on its installation location area. Both techniques can be used together if desired. Note: Wi-Fi or Non-DCHP Ethernet network only - a Smart-Sync Bridge is required to be configured with your OneVue account ID and Wi-Fi or Non-DHCP network settings before it's installed at its permanent installation location.

  • Page 17: Deployment Examples

    Deployment Examples These deployment examples provide a visual illustration of various deployments, including deploying the Smart-Sync™ Synchronized Time in a building with single floors and multiple floors. Different facility layouts and interiors may present a variety of considerations when planning an accurate and effective deployment. These deployment examples are to be referenced as general guidelines and it's recommended that a Smart-Sync Site Survey is completed.
  • Page 18 Acceptable deployment illustration Coverage gap detected post-installation Scenario - a coverage gap was detected post-installation. Recommendation - install Smart-Sync Bridge beyond coverage gap. Alternate recommendation - install an additional Smart-Sync Clock to resolve coverage gap.
  • Page 19 Single floor | greater than 250 Smart-Sync Clocks and multiple Smart-Sync Bridges Deployment guidelines Install Smart-Sync Bridges in outward third of physical space to ensure coverage. Do not install multiple Smart-Sync Bridges in close proximity to each other. Start by installing Smart-Sync Clocks that are located closest to the Smart-Sync Bridge and then work outward. A Smart-Sync Clock should always be first powered on at its designated installation location.
  • Page 20 Multi-floor | Smart-Sync Bridge on each floor General guidelines A single Smart-Sync Bridge installed on each floor. The single floor general guidelines apply per floor. Avoid installing the Smart-Sync Bridges in a vertical column above each other - stagger the bridge installation locations across the multiple floors.

  • Page 21: What's Needed - Smart-Sync Bridge Installation

    (2) Sets of 3M™ Dual Lock Fastener & Tape, 2" x 1" strips (1) USB configuration cable; supplied with a device order only. For use with the Primex Device Configuration software to set a bridge to No Network mode, manually configure network settings or troubleshoot device network connectivity issues. It's recommended to save this cable for future use.

  • Page 22: Installation Location Guidelines

    Installation Location Guidelines Where the Smart-Sync Bridge is mounted impacts its use and operation. It's recommended to view the Deployment Examples to ensure proper placement of your Smart-Sync Bridge devices. The guidelines below should be taken into consideration to ensure the installation location provides optimal performance. WARNING: If an Ethernet or Wi-Fi network is not available at the time of installation, the Smart-Sync Bridge is required to be set to No Network mode to allow its communication with Smart-Sync Clocks over the Smart-Sync Bluetooth Network.

  • Page 23: Surface-Mount Installation

    Remove the device cover; simultaneously press the two tabs located on the top side of the device. Insert the 3.0v Primex Lithium/Iron Disulfide Battery Pack or two 1.5v Lithium AA batteries. Follow the symbols showing the correct way to position the positive (+) and negative (-) ends of the battery pack.
  • Page 24 Smart-Sync Bridge automatically connects to the facility's network at the 15th and 45th minute of each hour. During each connection, it obtains UTC time from a NTP Server and checks-in to OneVue to download pending setting changes. Smart-Sync Bluetooth Network automatically builds at the 20th and 50th minute of each hour. After each build, a Smart-Sync Bridge automatically checks-in to OneVue to send received Smart-Sync Clock data.

  • Page 25: Wall-Mount (Key-Hole) Installation

    Remove the device cover; simultaneously press the two tabs located on the top side of the device. Insert the 3.0v Primex Lithium/Iron Disulfide Battery Pack or two 1.5v Lithium AA batteries. Follow the symbols showing the correct way to position the positive (+) and negative (-) ends of the battery pack.
  • Page 26 settings During an active check-in connection, additional pressing of the check-in button is ignored. During Deployment mode, the first 8 hours after a Smart-Sync Bridge is powered on, its operation is unique during this time period. Smart-Sync Bridge automatically connects to the facility's network at the 15th and 45th minute of each hour. During each connection, it obtains UTC time from a NTP Server and checks-in to OneVue to download pending setting changes.

  • Page 27: Troubleshooting

    Having trouble with a Smart-Sync Bridge? Learn about some of the common troubleshooting topics and solutions. If the solutions provided do not resolve an issue, be sure to contact your Primex Certified Sales and Service Partner for additional technical assistance or Primex Technical Support.

  • Page 28: How To Measure The Bluetooth Signal Strength At Installation Location

    Primex recommends using the nRF Connect for Mobile - allows you to scan and explore Bluetooth® low energy devices. nRF Connect for Mobile is available for iOS and Android™ devices and can be downloaded from the App Store or Google Play.

  • Page 29: Warranty

    Primex warrants this product to be free from defects in materials and workmanship for a standard of two (2) years from the date of purchase. Primex will at its sole option, repair or replace any components that fail in normal use. Such repairs or replacements will be made at no charge to the customer for replacement parts.

  • Page 30: Technical Support

    Ensuring our customers experience excellent service is of utmost importance to Primex. Our network of Certified Sales and Service Partners offer technical support services for Primex products. If you have purchased Primex products or have a service agreement with a Primex Partner, they are your primary contact for all Technical Support inquires.

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Bc100-e

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