San Telequip SC10E16A1 Series User Manual

Industrial serial device server
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San Telequip (P) Ltd.,
504/505 Deron Heights, Baner Road, Baner
Pune 411045, Mah, India
Phone: +91-20-27293455,9764027070,8390069393
email:info@santelequip.com
---------------------------------------------------------------------------------------------------------------------------------------
User's Manual: SC10E16A1 Series
Industrial Serial Device Server
Content
1
Introduction ............................................................................................. 6
1.1 Product Overview ..................................................................................................... 6
1.2 Features ..................................................................................................................... 6
2. Getting Started .......................................................................................... 6
2.1 Model Comparison ...................................................................................................... 6
2.3 Panel Layout and Dimensions ................................................................................ 7
LCM Configuration ........................................................................................ 9
1.1 Welcome Screen ....................................................................................................... 9
1.2 Main Menu Structure ................................................................................................ 9
1.2.1 Overview ......................................................................................................... 10
1.2.2 Network Settings ............................................................................................ 10
1.2.3 Serial Settings ................................................................................................ 11
Connecting. Converting. Leading!
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Summary of Contents for San Telequip SC10E16A1 Series

  • Page 1: Table Of Contents

    504/505 Deron Heights, Baner Road, Baner Pune 411045, Mah, India Phone: +91-20-27293455,9764027070,8390069393 Connecting. Converting. Leading! email:info@santelequip.com --------------------------------------------------------------------------------------------------------------------------------------- User’s Manual: SC10E16A1 Series Industrial Serial Device Server Content Introduction ..................... 6 1.1 Product Overview ..................... 6 1.2 Features ........................6 2. Getting Started ..................6 2.1 Model Comparison ......................
  • Page 2 San Telequip (P) Ltd., 504/505 Deron Heights, Baner Road, Baner Pune 411045, Mah, India Phone: +91-20-27293455,9764027070,8390069393 Connecting. Converting. Leading! email:info@santelequip.com --------------------------------------------------------------------------------------------------------------------------------------- 1.2.1 Server State ....................14 1.2.2 Restart ......................14 3.Web Configuration ................... 15 3.1 Administrator Login ....................15 3.2 Overview ........................16 3.3 Network Configuration ...................
  • Page 3 San Telequip (P) Ltd., 504/505 Deron Heights, Baner Road, Baner Pune 411045, Mah, India Phone: +91-20-27293455,9764027070,8390069393 Connecting. Converting. Leading! email:info@santelequip.com --------------------------------------------------------------------------------------------------------------------------------------- 4.3 Networking Configuration..................39 4.3.1 LAN1 / LAN 2 Settings ................... 39 4.3.2 DNS Settings ....................40 4.3.3 SNMP Settings ....................40 4.3.4 Redundancy Settings ..................
  • Page 4 Connecting. Converting. Leading! email:info@santelequip.com --------------------------------------------------------------------------------------------------------------------------------------- 5.2.5 TCP Server Application: Configure SC10E16A1 Series as a Pair Connection Master 5.2.6 TCP Client Application: Configure SC10E16A1 Series as a Pair Connection Slave 5.2.7 TCP Server Application: Enable Reverse Telnet ........... 58 5.2.8 UDP Application: Multi-Point Pair Connection ..........58 5.2.9 TCP Server Application: Multiple TCP Connections ........
  • Page 5 San Telequip (P) Ltd., 504/505 Deron Heights, Baner Road, Baner Pune 411045, Mah, India Phone: +91-20-27293455,9764027070,8390069393 Connecting. Converting. Leading! email:info@santelequip.com --------------------------------------------------------------------------------------------------------------------------------------- 7.3 Pin Assignments ..................... 80 7.3.1 Serial and RJ-45 Connectors ................. 80 7.3.2 Serial and Female DB9 Connectors ............... 81 7.3.3 Serial and Male DB9 Connectors ..............
  • Page 6: Introduction

    Connecting. Converting. Leading! email:info@santelequip.com --------------------------------------------------------------------------------------------------------------------------------------- Introduction 1.1 Product Overview SC10E16A1 Series is designed to transmit data between one-or-more serial devices and one-or-more TCP/IP devices through Ethernet 1.2 Features  Dual 10/100Mbps Fast Ethernet for redundancy with full duplex auto negotiation Support RAW TCP Server/ TCP Client / UDP / Virtual COM / Tunneling Modes ...
  • Page 7: Panel Layout And Dimensions

    San Telequip (P) Ltd., 504/505 Deron Heights, Baner Road, Baner Pune 411045, Mah, India Phone: +91-20-27293455,9764027070,8390069393 Connecting. Converting. Leading! email:info@santelequip.com --------------------------------------------------------------------------------------------------------------------------------------- 2.3 Panel Layout and Dimensions Front and Rear Panels (SC10E16A1): Figure 1 2.4 First Time Installation Before installing the device, please adhere to all safety procedures described below, SAN will not be held liable for any damages to property or personal injuries resulting from the installation or overall use of the device.
  • Page 8 San Telequip (P) Ltd., 504/505 Deron Heights, Baner Road, Baner Pune 411045, Mah, India Phone: +91-20-27293455,9764027070,8390069393 Connecting. Converting. Leading! email:info@santelequip.com --------------------------------------------------------------------------------------------------------------------------------------- The web configuration appears as follows, Figure . The device can be configured using our Serial Manager utility also, for more information, refer to Serial Manager’s manual.
  • Page 9: Lcm Configuration

    San Telequip (P) Ltd., 504/505 Deron Heights, Baner Road, Baner Pune 411045, Mah, India Phone: +91-20-27293455,9764027070,8390069393 Connecting. Converting. Leading! email:info@santelequip.com --------------------------------------------------------------------------------------------------------------------------------------- LCM Configuration There is an LCM (Liquid Crustal Monitor) installed on the front panel of the device that can be used to display device information and perform basic configurations.
  • Page 10: Overview

    San Telequip (P) Ltd., 504/505 Deron Heights, Baner Road, Baner Pune 411045, Mah, India Phone: +91-20-27293455,9764027070,8390069393 Connecting. Converting. Leading! email:info@santelequip.com --------------------------------------------------------------------------------------------------------------------------------------- 1.2.1 Overview layer layer 3rd layer layer layer Descriptions 1.Model name Display Model name 2.Kernel ver. Display kernel version 3.
  • Page 11: Serial Settings

    San Telequip (P) Ltd., 504/505 Deron Heights, Baner Road, Baner Pune 411045, Mah, India Phone: +91-20-27293455,9764027070,8390069393 Connecting. Converting. Leading! email:info@santelequip.com --------------------------------------------------------------------------------------------------------------------------------------- 1.2.3 Serial Settings layer layer 3rd layer layer layer Descriptions Select a COM Port to 1.Select port configure 1. 50 2.
  • Page 12 San Telequip (P) Ltd., 504/505 Deron Heights, Baner Road, Baner Pune 411045, Mah, India Phone: +91-20-27293455,9764027070,8390069393 Connecting. Converting. Leading! email:info@santelequip.com --------------------------------------------------------------------------------------------------------------------------------------- 3. 7 bits 4. 8 bits 1. 1 bits 4.Stop bits Display/Change Stop bit 2. 2 bits 1. None 5.Flow...
  • Page 13 San Telequip (P) Ltd., 504/505 Deron Heights, Baner Road, Baner Pune 411045, Mah, India Phone: +91-20-27293455,9764027070,8390069393 Connecting. Converting. Leading! email:info@santelequip.com --------------------------------------------------------------------------------------------------------------------------------------- Display/Change Local listening 2.Local port port 3.Max Display/Change maximum connect client connection (1~4) 1.Disable Display/Change IP Filter 4.IP Filter function and the IP address 2.Enable...
  • Page 14: Server State

    San Telequip (P) Ltd., 504/505 Deron Heights, Baner Road, Baner Pune 411045, Mah, India Phone: +91-20-27293455,9764027070,8390069393 Connecting. Converting. Leading! email:info@santelequip.com --------------------------------------------------------------------------------------------------------------------------------------- 1.2.1 Server State layer layer 3rd layer layer layer Descriptions 1.Disable Disable Web console 1.Web console 2.Enable Enable Web console 1.Console...
  • Page 15: Web Configuration

    (see Factory Default Settings for more information), proceed then to click “OK” or press Enter. Alternatively, enter the IP address of the device in the URL bar of the browser. Note: Be sure your PC Is located in the same network sub-net as SC10E16A1 Series.
  • Page 16: Overview

    San Telequip (P) Ltd., 504/505 Deron Heights, Baner Road, Baner Pune 411045, Mah, India Phone: +91-20-27293455,9764027070,8390069393 Connecting. Converting. Leading! email:info@santelequip.com --------------------------------------------------------------------------------------------------------------------------------------- Overview This section gives a general status information on Device, network, ERPS and STP. Figure 4 Device Information, displays system Kernel and AP versions.
  • Page 17: Network Configuration

    San Telequip (P) Ltd., 504/505 Deron Heights, Baner Road, Baner Pune 411045, Mah, India Phone: +91-20-27293455,9764027070,8390069393 Connecting. Converting. Leading! email:info@santelequip.com --------------------------------------------------------------------------------------------------------------------------------------- Network Configuration Click on the “Network” link to open network settings. LAN Settings, when the Redundancy function is enabled, LAN1 and LAN2 will use the same IP ...
  • Page 18: Serial

    San Telequip (P) Ltd., 504/505 Deron Heights, Baner Road, Baner Pune 411045, Mah, India Phone: +91-20-27293455,9764027070,8390069393 Connecting. Converting. Leading! email:info@santelequip.com --------------------------------------------------------------------------------------------------------------------------------------- “Enable SNMP” option. Basic SNMP configurations such as Read/Write Community, SysName (System Name), SysLocation (System Location), and SysContact (System Contact) are supported.
  • Page 19: Com Configuration

    San Telequip (P) Ltd., 504/505 Deron Heights, Baner Road, Baner Pune 411045, Mah, India Phone: +91-20-27293455,9764027070,8390069393 Connecting. Converting. Leading! email:info@santelequip.com --------------------------------------------------------------------------------------------------------------------------------------- 3.4.1 COM Configuration This section will only focus on the serial settings (Figure 11). Details on connectivity protocols and their settings (Figure ) are given in Link Modes and Applications.
  • Page 20: Com Configuration: Advanced Settings

    Note: Check “Apply to all serial ports” to execute these settings through all serial ports. 3.4.2 COM Configuration: Advanced Settings Click on the “Advanced Settings” button to open the dialog (Figure 12). Figure 12  TCP Timeout, Specify the value in “TCP Timeout” to force SC10E16A1 Series actively close a...
  • Page 21 Time Delimiter, Maximum Bytes and Character Delimiter. Note that the following delimiters (Interval, Max Byte and Character) are programmed in the OR logic. Meaning that if any of the three conditions were met, SC10E16A1 Series would transmit the serial data in its buffer over the network.
  • Page 22: Alert Settings

    Character Send Interval, This option specifies the time gap between each character. When set  to two seconds, SC10E16A1 Series will split the data in the queue and only transmit one character (byte) every two seconds; this option is disabled by default.
  • Page 23 Note: You can click on the “Send test Mail” button to verify your mail settings. Figure 14 Figure 15 Attention It is also important to setup Default Gateway and DNS Servers in the Network Settings properly, so your SC10E16A1 Series can lookup DNS names and route the mails to the proper default gateway.
  • Page 24: Alert Event

    3.5.2 Alert Event Events could be triggered in different ways. Including Cold Star, Warm Start, Authentication Failure, IP Change, Password Change, and Link Down. SC10E16A1 Series supports three different types of event alerts, which are E-mail, SNMP Trap, and Relay.
  • Page 25: Log Settings

    San Telequip (P) Ltd., 504/505 Deron Heights, Baner Road, Baner Pune 411045, Mah, India Phone: +91-20-27293455,9764027070,8390069393 Connecting. Converting. Leading! email:info@santelequip.com --------------------------------------------------------------------------------------------------------------------------------------- Figure 24 Figure 25 3.6.2 Log Settings The Syslog function is turned on by default and cannot be turned off. It is used to log system events...
  • Page 26 Log Data Contents, if enabled, the COM logging function will log the content (raw bytes) of data that is being transmitted and received. If disabled, COM logging function will only log data length to reduce system load. Note:SC10E16A1 Series can store up to 1500 lines internally. A request or a response will consist of...
  • Page 27: System Log

    San Telequip (P) Ltd., 504/505 Deron Heights, Baner Road, Baner Pune 411045, Mah, India Phone: +91-20-27293455,9764027070,8390069393 Connecting. Converting. Leading! email:info@santelequip.com --------------------------------------------------------------------------------------------------------------------------------------- one line, data longer than 512 bytes will go into another line. You can retrieve the logs by using a FTP Client.
  • Page 28: Time Settings

    Attention It is also important to setup Default Gateway and DNS Servers in the Network Settings properly, so your SC10E16A1 Series can lookup DNS names and find the external NTP Server. In case that you are located in a region where Daylight Saving Time (DST) is being used, enable this option and setup the start and end date when DST will become effective.
  • Page 29: Security Configuration

    San Telequip (P) Ltd., 504/505 Deron Heights, Baner Road, Baner Pune 411045, Mah, India Phone: +91-20-27293455,9764027070,8390069393 Connecting. Converting. Leading! email:info@santelequip.com --------------------------------------------------------------------------------------------------------------------------------------- 3.6.6 Security Configuration Figure 31 Change Password Enter the old password in the “Old Password” field; enter the new password in the “New Password”...
  • Page 30: Import/Export

    Backup can be used when the new firmware is uploaded and it is reset to a factory default settings, it is done to prevent accidental loading of incompatible old settings. The backup file could also be used to efficiently deploy multiple SC10E16A1 Series of similar settings by uploading these settings to the devices.
  • Page 31: Cli Configuration

    CLI Configuration 3.7 Accessing the CLI SC10E16A1 Series can be configured by CLI (Command-Line Interface). There are two ways to access the CLI. Both methods will lead to the same CLI, i.e., a command line interface that allows you to modify most settings in your device.
  • Page 32: General Information

    Figure 37 Note: 1. SC10E16A1 Series will automatically close the telnet connection after three minute of inactivity. 2. Press the “ESC” key to return to the previous menu. 3. Some changes to the device would take effect only after the device is restarted.
  • Page 33 San Telequip (P) Ltd., 504/505 Deron Heights, Baner Road, Baner Pune 411045, Mah, India Phone: +91-20-27293455,9764027070,8390069393 Connecting. Converting. Leading! email:info@santelequip.com --------------------------------------------------------------------------------------------------------------------------------------- Configuration 4. Detailed explanations are available in the LCM There is an LCM (Liquid Crustal Monitor) installed on the front panel of the device that can be used to display device information and perform basic configurations.
  • Page 34 San Telequip (P) Ltd., 504/505 Deron Heights, Baner Road, Baner Pune 411045, Mah, India Phone: +91-20-27293455,9764027070,8390069393 Connecting. Converting. Leading! email:info@santelequip.com --------------------------------------------------------------------------------------------------------------------------------------- 1.4.5 Overview 1st layer 2nd layer 3rd layer 4th layer 5th layer Descriptions 1.Model name Display Model name 2.Kernel ver.
  • Page 35 San Telequip (P) Ltd., 504/505 Deron Heights, Baner Road, Baner Pune 411045, Mah, India Phone: +91-20-27293455,9764027070,8390069393 Connecting. Converting. Leading! email:info@santelequip.com --------------------------------------------------------------------------------------------------------------------------------------- 1st layer 2nd layer 3rd layer 4th layer 5th layer Descriptions Select a COM Port to 1.Select port configure 1.
  • Page 36 San Telequip (P) Ltd., 504/505 Deron Heights, Baner Road, Baner Pune 411045, Mah, India Phone: +91-20-27293455,9764027070,8390069393 Connecting. Converting. Leading! email:info@santelequip.com --------------------------------------------------------------------------------------------------------------------------------------- 1. 5 bits 2. 6 bits 3.Data bits Display/Change Data bit 3. 7 bits 4. 8 bits 1. 1 bits 4.Stop bits...
  • Page 37 San Telequip (P) Ltd., 504/505 Deron Heights, Baner Road, Baner Pune 411045, Mah, India Phone: +91-20-27293455,9764027070,8390069393 Connecting. Converting. Leading! email:info@santelequip.com --------------------------------------------------------------------------------------------------------------------------------------- Display/Change Link mode 1.Disable 1.Virtual Display/Change Virtual COM mode 2.Enable 2.Local Display/Change Local listening port port 3.Max Display/Change maximum...
  • Page 38 San Telequip (P) Ltd., 504/505 Deron Heights, Baner Road, Baner Pune 411045, Mah, India Phone: +91-20-27293455,9764027070,8390069393 Connecting. Converting. Leading! email:info@santelequip.com --------------------------------------------------------------------------------------------------------------------------------------- Apply Link mode Settings to all 2.Yes serial ports 1.4.7 Server State 1st layer 2nd layer 3rd layer 4th layer...
  • Page 39: Networking Configuration

    San Telequip (P) Ltd., 504/505 Deron Heights, Baner Road, Baner Pune 411045, Mah, India Phone: +91-20-27293455,9764027070,8390069393 Connecting. Converting. Leading! email:info@santelequip.com --------------------------------------------------------------------------------------------------------------------------------------- Figure 38 3.9 Networking Configuration This section allows you to change IP address, subnet mask, gateway, and SNMP information. Please note that the new settings will not take effect until the device is restarted.
  • Page 40: Dns Settings

    3.9.2 DNS Settings You can configure the DNS1 or DNS2 Server IP Address manually. Alternatively, if you enable the DHCP option in “LAN 1 Settings”, SC10E16A1 Series will retrieve the DNS server address from the DHCP server automatically. Operation: Main → [2]Networking → [3]DNS Settings...
  • Page 41: Redundancy Settings

    3.10.1 TCP Server for Link Mode TCP Server mode is the default Link Mode for SC10E16A1 Series. A TCP Client is required to connect to this TCP Server. You will need to configure Virtual COM, Max Connections, IP Filter, and Local Port settings.
  • Page 42: Tcp Client For Link Mode

    3.10.2 TCP Client for Link Mode SC10E16A1 Series’ Link Mode can be configured as a TCP Client. In this case, SC10E16A1 Series will connect to a TCP Server. You will need to configure the settings for Destination IP 1 and 2 (if enabled).
  • Page 43: Alert Settings

    Alert Event. Figure 50 3.11.1 Configuring E-mail When an alert event triggered, SC10E16A1 Series can send that event through email. Here you can configure Sender’s Email Address, Receiver’s Email Address (up to 5), Mail Server, and Require Authentication. Operation: Main [4]Alert Settings[1]E-mail Settings...
  • Page 44: Configuring Alert Event

    Figure 51 3.11.2 Configuring Alert Event Choose the Alert events that SC10E16A1 Series should trigger and the method it should use to notify that event (Email, Trap, or Relay). Available events are Cold Start, Warm Start, Authentication Failure, IP Address Change, Password Change, and Link Down.
  • Page 45: Time Settings

    --------------------------------------------------------------------------------------------------------------------------------------- Figure 54 3.12.2 Time Settings You can configure the system time manually or let SC10E16A1 Series retrieve time information from a NTP server. The changed will take effect immediately after the settings are saved. Operation: Main [5]System[2]Time Figure 55...
  • Page 46: Security Settings

    Note: Please be aware not to disable options [2-3] all together because further configuration would be not possible. 3.13 Restoring Factory Default Choose and confirm this option to reset SC10E16A1 Series back to its default settings. The device would restart automatically to apply the default settings. Operation: Main [8]Set to Default Figure 57 3.14...
  • Page 47: Link Modes And Applications

    Connectionless protocol 4.1.1 TCP Server Mode SC10E16A1 Series can be configured as a TCP server in a TCP/IP Network to listen for an incoming TCP client connection to a serial device. After the connection is established between the serial device server and the host computer, data can be transmitted in both directions;...
  • Page 48 --------------------------------------------------------------------------------------------------------------------------------------- Figure 59 SC10E16A1 Series defaults in TCP Server mode, there are additional connection settings that can be configured. By selecting the TCP Server mode, a TCP Client program should be prepared to connect to SC10E16A1 Series. Figure 60 For setting as a TCP Server, please follow these steps.
  • Page 49 Terminal Server) with a Telnet program. Telnet programs in Windows / Linux usually require special handshaking to get the outputs and formatting show properly. The SC10E16A1 Series will interact with those special commands (CR/LF commands) once Reverse Telnet is enabled.
  • Page 50: Tcp Client Mode

    Note: LINK1 is associated with COM1; LINK2 is associated with COM2, and so on. 4.1.2 TCP Client Mode SC10E16A1 Series can be configured as a TCP client in TCP/IP Network to establish a connection with a TCP server in the host computer. After the connection is established, data can be transmitted between a serial device and a host computer in both directions;...
  • Page 51: Udp Mode

    UDP is a faster but connectionless network protocol; it does not guarantee the delivery of network datagram. The SC10E16A1 Series can be configured to transfer data using unicast or multicast UDP from the serial device to one or multiple host computers, data can be transmitted between serial device and host computer in both directions.
  • Page 52 UDP nodes. Figure 63 SC10E16A1 Series also supports connectionless UDP protocol compared to the connection-oriented TCP protocol. Please be aware that even though UDP provides better efficiency in terms of response time and resource usage, it does not guarantee data delivery. It is recommended to utilize UDP only with cyclic polling protocols where each request is repeated and independent, such as Modbus Protocol;...
  • Page 53: Link Mode Applications

    UDP nodes that SC10E16A1 Series can handle would highly depend on the traffic load. We have tested that SC10E16A1 Series can handle up to 100 UDP nodes (baud rate 9600 bps, request interval 100ms, and data length 30bytes).
  • Page 54: Tcp Server Application: Enable Rfc 2217

    4.2.2 TCP Server Application: Enable RFC 2217 The underlying protocol of Virtual COM is based on RFC 2217, the Telnet COM Control Option. Therefore, it is possible to use RFC 2217 with SC10E16A1 Series in the TCP Server mode. To do so,...
  • Page 55: Tcp Client Application: Enable Virtual Com

    It is also possible to run VCOM in TCP Client mode. It is usually easier to use Virtual COM in the Client mode if SC10E16A1 Series uses dynamic IP (DHCP) because setting a static IP address in Virtual COM’s Control Panel in the Operating System is not possible.
  • Page 56: Tcp Client Application: Enable Rfc 2217

    The underlying protocol of Virtual COM is based on RFC 2217, the Telnet COM Control Option. Therefore, it is possible to use RFC 2217 with SC10E16A1 Series in the TCP Client mode. To do so, refer to Sec. 4.2.3 to enable Virtual COM, so that SC10E16A1 Series becomes aware of the commands.
  • Page 57: Tcp Client Application: Configure Sc10E16A1 Series As A Pair Connection Slave

    Master. Please setup a Pair Connection Master first before proceeding. Figure 68  Follow Sec. 4.1.2 to configure SC10E16A1 Series in TCP Client mode properly.  Click on the dropdown box of the Mode option and switch to “Virtual COM” to enabled Virtual COM application in SC10E16A1 Series.
  • Page 58: Tcp Server Application: Enable Reverse Telnet

    --------------------------------------------------------------------------------------------------------------------------------------- 4.2.7 TCP Server Application: Enable Reverse Telnet Reverse Telnet is useful if a telnet program is used to connect to SC10E16A1 Series and the serial interface of the SC10E16A1 Series is connected to a Terminal Server. Telnet programs in Windows/Linux require special handshaking to get the outputs and formatting show properly.
  • Page 59 San Telequip (P) Ltd., 504/505 Deron Heights, Baner Road, Baner Pune 411045, Mah, India Phone: +91-20-27293455,9764027070,8390069393 Connecting. Converting. Leading! email:info@santelequip.com --------------------------------------------------------------------------------------------------------------------------------------- Sec. 4.2.10. Note: the destination IP and Port of the Slaves need to be equal to the Master’s IP and Port. Local Listening Port for the Slaves need to be equal to the Master’s Destination Port, see table below for an...
  • Page 60: Tcp Server Application: Multiple Tcp Connections

    San Telequip (P) Ltd., 504/505 Deron Heights, Baner Road, Baner Pune 411045, Mah, India Phone: +91-20-27293455,9764027070,8390069393 Connecting. Converting. Leading! email:info@santelequip.com --------------------------------------------------------------------------------------------------------------------------------------- Figure 70 4.2.9 TCP Server Application: Multiple TCP Connections The Multi-Connection option will allow up to a maximum of four TCP Client connections. Note that it is also possible to use this multi-connection feature in conjunction with other TCP Server applications, such as Virtual COM, Pair Connection, and Reverse Telnet.
  • Page 61: Tcp Server Application: Multi-Point Tcp Pair Connections

    San Telequip (P) Ltd., 504/505 Deron Heights, Baner Road, Baner Pune 411045, Mah, India Phone: +91-20-27293455,9764027070,8390069393 Connecting. Converting. Leading! email:info@santelequip.com --------------------------------------------------------------------------------------------------------------------------------------- 4.2.10 TCP Server Application: Multi-Point TCP Pair Connections The difference between Multi-Point TCP Pair Connection and Multi-Point UDP Pair Connection is that the TCP implementation would also exchange flow control pins for RS-232.
  • Page 62: Vcom Installation & Troubleshooting

    5 VCOM Installation & Troubleshooting 5.1 Enabling VCOM SC10E16A1 Series will encapsulate control packets on top of the real data when Virtual COM is enabled. This will allow the Virtual COM port in the Windows/Linux system to access SC10E16A1 Series’ COM ports. Remember that VCOM can only be enabled on TCP Server Mode or TCP Client, Figure .
  • Page 63 San Telequip (P) Ltd., 504/505 Deron Heights, Baner Road, Baner Pune 411045, Mah, India Phone: +91-20-27293455,9764027070,8390069393 Connecting. Converting. Leading! email:info@santelequip.com --------------------------------------------------------------------------------------------------------------------------------------- Figure 74 Virtual COM allows remote access of serial devices over TCP/IP networks through Serial/IP Virtual COM ports that work like local native COM ports; Figure is a Virtual COM connection diagram.
  • Page 64: Vcom Driver Setup

    Enable Virtual COM in our serial device servers by logging into our WebUI. It is located under COM configuration. Figure show how to enable Virtual COM in SC10E16A1 Series. For a detailed Link Mode configuration with Virtual COM, please refer to Sec. 4.2.1.
  • Page 65: Running Serial/Ip In Windows

    San Telequip (P) Ltd., 504/505 Deron Heights, Baner Road, Baner Pune 411045, Mah, India Phone: +91-20-27293455,9764027070,8390069393 Connecting. Converting. Leading! email:info@santelequip.com --------------------------------------------------------------------------------------------------------------------------------------- Figure 76 5.2.2 Running Serial/IP in Windows Find Serial/IP Control Panel from:  Start→ All Programs→ Serial/IP→ Control Panel ...
  • Page 66 San Telequip (P) Ltd., 504/505 Deron Heights, Baner Road, Baner Pune 411045, Mah, India Phone: +91-20-27293455,9764027070,8390069393 Connecting. Converting. Leading! email:info@santelequip.com --------------------------------------------------------------------------------------------------------------------------------------- Figure 78 After at least one Virtual COM port is selected, the Control Panel will show, Figure .
  • Page 67 San Telequip (P) Ltd., 504/505 Deron Heights, Baner Road, Baner Pune 411045, Mah, India Phone: +91-20-27293455,9764027070,8390069393 Connecting. Converting. Leading! email:info@santelequip.com --------------------------------------------------------------------------------------------------------------------------------------- Figure 79 The left hand side of the Control Panel shows the list of selected Virtual COM ports. Click on Select Ports to add or remove Virtual COM ports from the list.
  • Page 68: Configuring Vcom Ports

    San Telequip (P) Ltd., 504/505 Deron Heights, Baner Road, Baner Pune 411045, Mah, India Phone: +91-20-27293455,9764027070,8390069393 Connecting. Converting. Leading! email:info@santelequip.com --------------------------------------------------------------------------------------------------------------------------------------- 5.2.3 Configuring VCOM Ports  If the serial device server is running in TCP Server mode (recommended), a Serial/IP should be the TCP Client connecting to the serial device server.
  • Page 69 San Telequip (P) Ltd., 504/505 Deron Heights, Baner Road, Baner Pune 411045, Mah, India Phone: +91-20-27293455,9764027070,8390069393 Connecting. Converting. Leading! email:info@santelequip.com --------------------------------------------------------------------------------------------------------------------------------------- connections with the serial device server in the case of unstable network connections. To test the Virtual COM connection, click the Configuration Wizard button and then click Start ...
  • Page 70: Exceptions

    San Telequip (P) Ltd., 504/505 Deron Heights, Baner Road, Baner Pune 411045, Mah, India Phone: +91-20-27293455,9764027070,8390069393 Connecting. Converting. Leading! email:info@santelequip.com --------------------------------------------------------------------------------------------------------------------------------------- 5.2.4 Exceptions Figure 82 If the exclamation mark begins with Warning: timeout trying x.x.x.x as in Figure , recheck the...
  • Page 71 San Telequip (P) Ltd., 504/505 Deron Heights, Baner Road, Baner Pune 411045, Mah, India Phone: +91-20-27293455,9764027070,8390069393 Connecting. Converting. Leading! email:info@santelequip.com --------------------------------------------------------------------------------------------------------------------------------------- Figure 83 If there is a check with Raw Connection Detected and an exclamation mark with Client not licensed for this server, Figure , enable VCOM in the serial device server.
  • Page 72 San Telequip (P) Ltd., 504/505 Deron Heights, Baner Road, Baner Pune 411045, Mah, India Phone: +91-20-27293455,9764027070,8390069393 Connecting. Converting. Leading! email:info@santelequip.com --------------------------------------------------------------------------------------------------------------------------------------- Figure 84 If there is a check with Telnet Protocol Detected and an exclamation mark with Client not licensed for this server as in Figure , this means that there is a licensing issue between the serial device server and Serial/IP.
  • Page 73 San Telequip (P) Ltd., 504/505 Deron Heights, Baner Road, Baner Pune 411045, Mah, India Phone: +91-20-27293455,9764027070,8390069393 Connecting. Converting. Leading! email:info@santelequip.com --------------------------------------------------------------------------------------------------------------------------------------- Figure 85 If the exclamation mark begins with Server requires username/password login Figure It means VCOM Authentication in the serial device server is enabled, but credentials in the Serial/IP are not...
  • Page 74 San Telequip (P) Ltd., 504/505 Deron Heights, Baner Road, Baner Pune 411045, Mah, India Phone: +91-20-27293455,9764027070,8390069393 Connecting. Converting. Leading! email:info@santelequip.com --------------------------------------------------------------------------------------------------------------------------------------- Figure 86 If the exclamation mark begins with a “Username and/or password incorrect”, Figure ; this means the wrong username and/or password were entered and the authentication process failed.
  • Page 75 San Telequip (P) Ltd., 504/505 Deron Heights, Baner Road, Baner Pune 411045, Mah, India Phone: +91-20-27293455,9764027070,8390069393 Connecting. Converting. Leading! email:info@santelequip.com --------------------------------------------------------------------------------------------------------------------------------------- Figure 87 If the exclamation mark begins with No login/password prompts received from server Figure, it means credentials in the Serial/IP is enabled, but VCOM Authentication in the serial device server is...
  • Page 76: Using Serial/Ip Port Monitor

    San Telequip (P) Ltd., 504/505 Deron Heights, Baner Road, Baner Pune 411045, Mah, India Phone: +91-20-27293455,9764027070,8390069393 Connecting. Converting. Leading! email:info@santelequip.com --------------------------------------------------------------------------------------------------------------------------------------- 5.3 Using Serial/IP Port Monitor 5.3.1 Opening the Port Monitor The Serial/IP Port Monitor can be opened by: ...
  • Page 77: The Trace Panel

    San Telequip (P) Ltd., 504/505 Deron Heights, Baner Road, Baner Pune 411045, Mah, India Phone: +91-20-27293455,9764027070,8390069393 Connecting. Converting. Leading! email:info@santelequip.com --------------------------------------------------------------------------------------------------------------------------------------- 5.3.3 The Trace Panel Figure 89 The Trace panel provides a detailed, time-stamped, real-time display of all Serial/IP COM ports operations, Figure .
  • Page 78: Using Serial/Ip With A Proxy Server

    San Telequip (P) Ltd., 504/505 Deron Heights, Baner Road, Baner Pune 411045, Mah, India Phone: +91-20-27293455,9764027070,8390069393 Connecting. Converting. Leading! email:info@santelequip.com --------------------------------------------------------------------------------------------------------------------------------------- COM port is closed Attempt Server Connection Terminates pending connection attempts if they do not succeed in  the specified time ...
  • Page 79: Specifications

    San Telequip (P) Ltd., 504/505 Deron Heights, Baner Road, Baner Pune 411045, Mah, India Phone: +91-20-27293455,9764027070,8390069393 Connecting. Converting. Leading! email:info@santelequip.com --------------------------------------------------------------------------------------------------------------------------------------- 6 pecifications 6.1 Hardware Network Interface Ethernet 2x RJ’45 IEEE802.3u 10/100 Mbps Auto MDI/MID-X Ethernet Port redundancy Switch over time...
  • Page 80: Software

    San Telequip (P) Ltd., 504/505 Deron Heights, Baner Road, Baner Pune 411045, Mah, India Phone: +91-20-27293455,9764027070,8390069393 Connecting. Converting. Leading! email:info@santelequip.com --------------------------------------------------------------------------------------------------------------------------------------- 6.2 Software DHCP Client, DNS, ERPS, HTTP, ICMP, IPv4, NTP, RFC2217, SMTP, SNMP, STP, Protocols Syslog, TCP, Telnet, UDP...
  • Page 81: Serial And Female Db9 Connectors

    San Telequip (P) Ltd., 504/505 Deron Heights, Baner Road, Baner Pune 411045, Mah, India Phone: +91-20-27293455,9764027070,8390069393 Connecting. Converting. Leading! email:info@santelequip.com --------------------------------------------------------------------------------------------------------------------------------------- 6.3.2 Serial and Female DB9 Connectors RS-232 RS-485 RS-422 Pin 1 Pin 2 Data+ Pin 3 Pin 4 Pin 5...
  • Page 82: To Female Db9 Connection

    San Telequip (P) Ltd., 504/505 Deron Heights, Baner Road, Baner Pune 411045, Mah, India Phone: +91-20-27293455,9764027070,8390069393 Connecting. Converting. Leading! email:info@santelequip.com --------------------------------------------------------------------------------------------------------------------------------------- 6.3.4 RJ-45 to Female DB9 Connection RJ45 Cross Over Female DB9 Pin 1  Pin 8  Pin 2...
  • Page 83: Led Indicators

    San Telequip (P) Ltd., 504/505 Deron Heights, Baner Road, Baner Pune 411045, Mah, India Phone: +91-20-27293455,9764027070,8390069393 Connecting. Converting. Leading! email:info@santelequip.com --------------------------------------------------------------------------------------------------------------------------------------- Connection Details For RS485 4 Wire /RS422 For RS485 2 Wire Signal of SC10E16A Will Connect to Signal of SC10E16A...
  • Page 84: Buzzer

     Obtain new firmware from  Make sure the PC and the SC10E16A1 Series are on the same network; use the ping command or Serial Manager© utility for it.  Edit “dll.bat” to fit the system requirements, be sure to save your settings before.
  • Page 85: Error Messages

    Hex File Text Error Hex File Check-Sum Error Illegal Hex file format Hex File Format Error Hex File End of Record Error SC10E16A1 Series ACK Start Address Error SC10E16A1 Series ACK length Error Handshaking problem SC10E16A1 Series ACK Response Command Error...

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