Advertisement
Table of Contents
- 1 Introduction
- 2 General Issues
- 3 Battery Testing
- 4 Stretcher-Chair Has no Functions
- 5 One or more Functions Have Stopped Functioning
- 6 Tall (T) Chair Is Not Going to Full Height
- 7 Tmm3 (Video Fluoroscopy) Chair will Not Go down
- 8 X-Series Chair will Not Tilt or Only Tilt in One Direction
- 9 X-Series Chair Built Prior to February of 2012
- 10 Control Box Port Diagrams
- 11 KOM Control Box
- 12 Return Policy
- Download this manual
Introduction
This troubleshooting guide references devices manufactured during different time frames. It is important to
know the manufacture date and serial number of your device during the troubleshooting process or when
calling customer service. To determine the year of manufacture, refer to the first six (6) digits of your TMM
Series Stretcher-Chair's serial number – these represent the date the chair was manufactured.
If you are utilizing an electronic copy of this document, words that are
bold, blue and underlined
represent
links to other pages in the document and/or links to web pages outside of this document. Simply click on the
words to follow the links.
Our Customer Service Department can be reached by any of the following methods:
Email:
techservice@wincomfg.com
Phone: 352-854-2929 or 800-237-3377 (Toll Free U.S. Only)
Fax: 352-854-9544
Hours of Operation: Monday – Friday, 8:30 am – 5:00 pm ET
Advertisement
Table of Contents
Related Manuals for Transmotion TMM Series
Summary of Contents for Transmotion TMM Series
- Page 1 Introduction This troubleshooting guide references devices manufactured during different time frames. It is important to know the manufacture date and serial number of your device during the troubleshooting process or when calling customer service. To determine the year of manufacture, refer to the first six (6) digits of your TMM Series Stretcher-Chair’s serial number –...
- Page 2 TMM Series Stretcher-Chairs Trouble-Shooting Guide GENERAL ISSUES The following list can help troubleshoot general issues with your TransMotion Medical device. Click on any of the following headings to see more information. Battery Testing (Page 3) Low or exhausted batteries is the most common cause for a TransMotion Stretcher-chair to not perform.
- Page 3 TMM Series Stretcher-Chairs Trouble-Shooting Guide BATTERY TESTING For “B” battery powered chairs, determine if the battery on the device is charged and in good working condition. Using a voltage meter, check the voltage of the battery. A fully charged battery should have a reading of over 26 volts.
- Page 4 2. Does your TMM Series Stretcher-Chair have an old or new style pendant? OLD STYLE NEW STYLE 3. If your TMM Series Stretcher-Chair has an older style pendant, we recommend purchasing a new pendant. Visit the Technical Service & Parts page...
- Page 5 TMM Series Stretcher-Chairs Trouble-Shooting Guide ONE OR MORE FUNCTIONS HAVE STOPPED FUNCTIONING At this point, one of three possible components may have failed: the control box, the actuator / motor, or the pendant. 2. Access the control box in the base of the chair.
- Page 6 TMM Series Stretcher-Chairs Trouble-Shooting Guide TALL (T) CHAIR IS NOT GOING TO FULL HEIGHT Tall lift columns have two (2) actuators inside the tower that function simultaneously to raise and lower the stretcher-chair, however each actuator is controlled by individual ports on the control box.
- Page 7 TMM Series Stretcher-Chairs Trouble-Shooting Guide TMM3 (VIDEO FLUOROSCOPY) CHAIR WILL NOT GO DOWN TMM3 chairs are designed so the chair seat cannot be lowered while the upper portion of the chair is rotated. The upper portion of the chair must be in line with the base for the chair to be lowered.
- Page 8 TMM Series Stretcher-Chairs Trouble-Shooting Guide X-SERIES CHAIR WILL NOT TILT OR ONLY TILT IN ONE DIRECTION The tilt feature on X-series chairs is limited to a certain amount of tilt forward and backward depending on other included features. 2. The amount of tilt is controlled by limiting switches behind a small cover on the left side (patient’s left) of the chair under the seat section.
- Page 9 TMM Series Stretcher-Chairs Trouble-Shooting Guide X-SERIES CHAIR BUILT PRIOR TO FEBRUARY OF 2012 Note: This portion of the troubleshooting guide should only be followed after performing the “ONE OR MORE FUNCTIONS OF THE STRETCHER-CHAIR HAVE STOPPED FUNCTIONING” portion of this guide and the motor has been determined as the issue.
- Page 10 TMM Series Stretcher-Chairs Trouble-Shooting Guide Control Box Port Diagrams (KOM control box diagram on next page): VCU Control box (ALL X-series Chairs) or (Non-X chairs built during or after February of 2012) Port # 10 – Pendant (pendant Port # 7 – Limit Switch...
- Page 11 TMM Series Stretcher-Chairs Trouble-Shooting Guide KOM Control Box (Non-X Chairs built prior to February of 2012) Port #2 Port #3 Port #4 Pendant Port #1 Port #5 Back Motor Leg Motor Column Column Power (B Only) (If Triple column) NEVER PLUG THE...
- Page 12 RETURN POLICY All returns or exchanges must be pre-approved by Winco Mfg., LLC Please refer to section 6 of Winco Mfg., LLC’s Terms & Conditions for additional information concerning our return policy. When returning parts, please contact our Customer Service Department (customerservice@wincomfg.com or 352-854-2929 for a return material authorization number (RMA).