Sennheiser EM500 Instruction Manual
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Sennheiser EM500 Instruction Manual

Evolution wireless g3 series
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  • Page 2: Table Of Contents

    If a problem occurs ..52 Accessories and spare parts ... 54 Specifications ... 56 Manufacturer Declarations ... 59 Index ... 61 An animated instruction manual can be viewed on the EM 500 G3 product page on our website at www.sennheiser.com. Contents...

  • Page 3: Important Safety Instructions

    • Do not block any ventilation openings. Install the product in accordance with the instructions given in this instruction manual. • Do not install the product near any heat sources such as radiators, stoves, or other devices (including amplifiers) that produce heat. • Only use attachments/accessories specified by Sennheiser.
  • Page 4 Replacement parts When replacement parts are required, be sure the service technician uses replacement parts specified by Sennheiser or those having the same characteristics as the original part. Unauthorized substitutions may result in fire, electric shock, or other hazards.
  • Page 5 Important safety instructions Intended use Intended use of the ew 500 G3 series products includes: • having read these instructions especially the chapter “Important safety instructions”, • using the products within the operating conditions and limitations described in this instruction manual. “Improper use”...

  • Page 6: The Em 500 G3 Rack-Mount Receiver

    The EM 500 G3 rack-mount receiver This receiver is part of the evolution wireless series generation 3 (ew G3). With this series, Sennheiser offers high-quality state-of-the-art RF trans- mission systems with a high level of operational reliability and ease of use.

  • Page 7: The Frequency Bank System

    The EM 500 G3 rack-mount receiver The devices are available in the same UHF frequency ranges and are equipped with the same frequency bank system with factory-preset frequencies. An advantage of the factory-preset frequencies is that • a transmission system is ready for immediate use after switch-on, •...
  • Page 8 Updated versions of the frequency informa- tion sheet can be downloaded from the EM 500 G3 product page on our website at www.sennheiser.com. The frequency banks “U1” to “U6” allow you to freely select and store frequencies. It might be that these frequencies are intermodulation- free (see page 47).

  • Page 9: Delivery Includes

    Delivery includes Delivery includes The packaging contains the following items: 1 EM 500 G3 rack-mount receiver 1 NT 2-3 mains unit with one country adapter 2 rod antennas 1 GA 3 rack adapter 1 instruction manual 1 frequency information sheet 4 device feet...

  • Page 10: Product Overview

    Product overview Overview of the EM 500 G3 receiver Operating elements – front panel Headphone output, ¼” (6.3 mm) jack socket ( ) Headphone volume control button, backlit Infra-red interface Display panel, backlit in orange Jog dial STANDBY button with operation indication (red back- lighting);...

  • Page 11: Overview Of The Displays

    Product overview Overview of the displays After switch-on, the receiver displays the standard display Parameters”. For further illustrations and examples of the different standard displays, please refer to page 25. This standard display displays the operating states of the receiver and provides the most important information on the received transmitter –...
  • Page 12 Transmitter/ Display receiver Frequency Receiver (see page 36) Name (see page 37) Receiver Pilot tone “P” Receiver (see page 42) Equalizer setting Receiver (see page 38) Output gain Receiver (see page 37) Muting function Receiver/ “MUTE” transmitter (see page 24) Transmitter type Transmitter Battery status...

  • Page 13: Putting The Receiver Into Operation

    Putting the receiver into operation Putting the receiver into operation Preparing the receiver for use Recommendations for optimum reception To ensure optimum reception even under difficult conditions, we recommend connecting remote antennas and, if necessary, using antenna splitters (see “Accessories and spare parts” on page 53). When rack-mounting the receiver, you can mount the supplied antennas to the front of the rack by using an antenna front mount kit.
  • Page 14 Secure the rack mount “ears” previously removed recessed head screws (see right-hand diagram). Fitting the Do not fit the device feet when mounting the receiver into a device feet 19” rack. Clean the base of the receiver where you want to fix the device feet. Fit the device feet to the four corners of the receiver as shown.
  • Page 15 Putting the receiver into operation When using more than one receiver, we recommend connecting remote antennas and, if necessary, using Sennheiser antenna accessories. Fore more information, visit the ew G3 product page at www.sennheiser.com. Mounting the receiver into a 19” rack Do not fit the device feet when mounting the receiver into a 19”...
  • Page 16 53) and mount the rod antennas to the blanking plate (see diagram below). When using more than one receiver, we recommend connecting remote antennas and, if necessary, using Sennheiser antenna accessories. Fore more information, visit the ew G3 product page at www.sennheiser.com. Putting the receiver into operation...
  • Page 17 Putting the receiver into operation To mount the receiver into a 19” rack: Slide the receiver with the mounted blanking plate Secure the rack mount “ears” If you are using the supplied rod antennas: Align the antennas in a V-shape to obtain the best possible reception. Rack mounting When rack mounting two receivers side by side, you can only front two receivers...

  • Page 18: Connecting An Amplifier/Mixing Console

    To mount the antennas: Use remote antennas, if necessary in conjunction with the ASA 1 antenna splitter (see “Accessories and spare parts” on page 53). To mount the receivers into the rack: Slide the receivers into the 19” rack. Secure the rack mount “ears” to the 19” rack. Connecting an amplifier/mixing console TRUE DIVERSITY RECEIVER EM 500 FREQ.

  • Page 19: Connecting Receivers In A Network

    This software will assist in the quick and safe configuration of multi-channel systems. For further information on downloading the software, visit the ew G3 product page on our website at www.sennheiser.com. Connect a standard network cable (at least Cat 5) to the LAN socket of the receiver.

  • Page 20: Connecting The Mains Unit

    Connecting the mains unit Only use the supplied NT 2-3 mains unit. It is designed for your receiver and ensures safe operation. To connect the NT 2-3 mains unit: Connect the yellow connector of the mains unit socket at the rear of the receiver. Pass the cable of the mains unit through the cable grip Slide the supplied country adapter Plug the mains unit...

  • Page 21: Using The Receiver

    Using the receiver Using the receiver To establish a transmission link, proceed as follows: 1. Switch the receiver on (see next section). 2. Switch the transmitter on (see the instruction manual of the trans- mitter). The transmission link is established and the display backlighting of the receiver changes from red to orange.

  • Page 22: Monitoring The Audio Signal Via Headphones

    Keep the the display panel. The receiver switches to standby mode. When in the operating menu, pressing the cancel your entry (ESC function) and return you to the current standard display. STANDBY in standby mode. To completely switch the receiver off: Disconnect the receiver from the mains by unplugging the mains unit from the wall socket.

  • Page 23: Synchronizing A Transmitter With The Receiver

    Using the receiver Synchronizing a transmitter with the receiver You can synchronize a suitable transmitter of the ew 500 G3 series with the receiver. If the receiver is in ex works condition, the following parame- ters are transferred to the transmitter during synchronization: Setting “Frequency “Name”...

  • Page 24: Deactivating The Lock Mode Temporarily

    To cancel the transfer: Press the STANDBY button “ ” appears on the display panel of the receiver. “ ” also appears if no suitable transmitter was found. Deactivating the lock mode temporarily You can activate or deactivate the automatic lock mode via the “Auto Lock”...

  • Page 25: Muting The Audio Signal

    Using the receiver Muting the audio signal mute unmute “RX Mute do not wish to change the status of the muting function: the audio signal: When one of the standard displays is shown on the display panel, press the STANDBY button.

  • Page 26: Selecting A Standard Display

    Selecting a standard display Turn the jog dial to select the standard display: Contents of the display Selectable standard display “Transmitter Parameters”* PEAK 542.625 MHz ew500 G3 (transmitter type/microphone, inverted display) SKM500 Standard displays the microphone head (SKM only) and the –...

  • Page 27: Using The Operating Menu

    Using the operating menu Using the operating menu A special feature of the Sennheiser ew G3 series is the consistent, intuitive menu structure of transmitters and receivers. As a result, adjustments to the settings can be made quickly – even in stressful situations, for example on stage or during a live show or presentation.

  • Page 28: Overview Of The Operating Menu

    Overview of the operating menu Main menu “Menu” Squelch Easy Setup Frequency Preset Name AF Out Equalizer Auto Lock Advanced Extended menu Exit “Advanced Menu” Tune Guitar Tuner Sync Settings Pilot Tone Warnings LCD Contrast Reset IP-Address Software Revision Exit Display Function of the menu item Main menu “Menu”...
  • Page 29 Using the operating menu Display Function of the menu item “Easy Setup” Reset List Releases all locked frequency presets Current List Selects an unused frequency preset Scan New List Scans for unused receiving frequencies (frequency preset scan) Exit Exits “Easy Extended menu “Advanced Menu”...

  • Page 30: Working With The Operating Menu

    Working with the operating menu If the lock mode is activated, you have to deactivate it In order to be able to work with the operating menu (see page 23). By way of example of the describes how to use the operating menu. Changing from a standard display to the operating menu Press the jog dial.
  • Page 31 Using the operating menu Canceling an entry To subsequently return to the last edited menu item: Exiting a menu item Menu Squelch Easy Setup Setup Frequency Preset Name AF Out Equalizer Auto Lock Advanced To directly return to the current standard display: Exit Press the STANDBY...

  • Page 32: Adjustment Tips And Functions

    Adjustment tips and functions The operating menu allows you to make settings for your receiver and your transmitters. The “Guitar Tuner” and “Soundcheck” standard displays provide additional functions and can be call up by turning the jog dial, without having to get into the operating menu. Standard displays with additional functions Tuning a guitar (SK transmitters only) Activate the...

  • Page 33: Adjustment Tips And Functions

    Adjustment tips and functions “Soundcheck” standard display Position the transmitter in the area in which it is to be used and switch it on. Leave the transmitter switched on and go to your receiver. On the receiver, change to the “Soundcheck” standard display. PEAK “Receiver Parameters”...
  • Page 34 Display Meaning RF Min Min. RF signal level: must be well above the squelch threshold level for one of the two antennas RF Max Max. RF signal level: both antennas should reach 40 dBμV AF Max Max. audio level If only one or none of the diversity displays is displayed during the sound check: Check if the antennas are properly positioned or check the antenna cables.

  • Page 35: The Main Menu "Menu

    Adjustment tips and functions The main menu “Menu” Adjusting the squelch threshold Menu Squelch PEAK Menu Easy Setup Exit Frequency Preset Squelch Name Easy Setup AF Out Equalizer Call up “Squelch” Auto Lock Advanced Exit Adjustment range: 5 to 25 dBμV, adjustable in 2-dB steps, can be switched The squelch eliminates annoying noise when the transmitter is switched off.
  • Page 36 The squelch should only be switched off for servicing purposes. With the squelch threshold set to “5 dB”, you switch the squelch off by turning the jog dial to the left and keeping it in this position for 3 seconds. Display PEAK Menu...
  • Page 37 Adjustment tips and functions To perform a frequency preset scan: PEAK Menu Squelch Easy Setup Frequency Preset Call up “Easy Setup” PEAK Easy Setup Bank 19 Bank 20 Bank U1 Select and call up a frequency bank You can call up the list containing the frequency banks again by selecting the Selecting the frequency bank and the channel Menu...
  • Page 38 Entering a name Menu Squelch PEAK Menu Easy Setup Setup Frequency Preset Frequency Preset Name Name AF Out AF Out Equalizer Call up “Name” Auto Lock Advanced Exit Via the “Name” menu item, you can enter a freely selectable name (e.g. the name of the performer) for the receiver.
  • Page 39 Adjustment tips and functions To adjust a gain greater than +18 dB (gain reserve): Adjust a level of +18 dB. Turn the jog dial to the right and hold it in this position for 3 seconds. The next higher value (+21 dB) appears. The audio output level is increased.

  • Page 40: The Extended Menu "Advanced Menu

    The extended menu Menu Squelch To get into the extended menu Easy Setup Setup Frequency Preset From the main menu, select “Advanced”. Name AF Out Equalizer Auto Lock Advanced Exit Setting the receiving frequencies and the frequency banks “U1” to “U6 Advanced Menu Tune When you have selected one of the system banks and then select...
  • Page 41 Adjustment tips and functions Setting a frequency bank and a channel and assigning this channel a receiving frequency PEAK Advanced Menu Exit Tune Sync Settings Call up “Tune” (special function) Set the desired frequency bank. Set the desired channel. Set the desired frequency. Changing the settings of the guitar tuner Advanced Menu Tune...
  • Page 42 “Sync Settings” Advanced Menu Tune Via the “SK Settings” and Guitar Tuner Sync Settings transmitter parameters directly on the receiver and activate or deactivate Pilot Tone the transfer of these parameters to the transmitter: Warnings LCD Contrast Setting Reset IP-Address Software Revision PEAK Sensitivity...
  • Page 43 Adjustment tips and functions Activating/deactivating the pilot tone evaluation Advanced Menu Tune The pilot tone supports the receiver’s squelch function and protects Guitar Tuner Sync Settings against interference due to RF signals from other devices. Pilot Tone Warnings The transmitter adds an inaudible signal, known as the pilot tone, to the LCD Contrast transmitted signal.
  • Page 44 Transmitter w G1 Activating/deactivating warnings Advanced Menu Tune Via the “Warnings” menu item, you can activate or deactivate different Guitar Tuner Sync Settings warning messages. Pilot Tone Warnings LCD Contrast Reset IP-Address Software Revision Setting Exit “AF PEAK” “Low RF Signal”...
  • Page 45 You can display the current software revision of the receiver. Guitar Tuner Sync Settings For information on software updates, visit the EM 500 G3 product page Pilot Tone Warnings on our website at www.sennheiser.com. LCD Contrast Reset IP-Address Software Revision Exit...

  • Page 46: Synchronizing Transmitters With Receivers

    Synchronizing transmitters with receivers When synchronizing a transmitter with a receiver, please observe the following: Only use a transmitter and a receiver from the same frequency range (see the type plate on the transmitter and the receiver). Make sure that the desired frequencies are listed in the enclosed frequency information sheet.

  • Page 47: Synchronizing Transmitters With Receivers - Multi-Channel Operation

    In multi-channel operation, the receivers are remote controlled via a PC running the For further information on downloading the software, visit the ew G3 product page on our website at www.sennheiser.com. Advantages of controlling the receivers via the Manager” (WSM) software: •...
  • Page 48 “U6”, it might be that the receiving frequencies are not inter- modulation-free. To ensure that the desired frequencies are intermodulation-free: Contact your Sennheiser partner (see www.sennheiser.com). If you want to use the frequency banks “U1” to “U6”: Make sure to use receivers from the same frequency range (see page 6 and the type plates of the devices).
  • Page 49 Synchronizing transmitters with receivers On one of the receivers, select a channel within this frequency bank (see page 39). Assign this channel one of the receiving frequencies (see page 39). Synchronize a transmitter with the receiver (see page 22). Manually set the transmitter to the same frequency bank, channel and frequency that you set on the receiver.

  • Page 50: Cleaning The Receiver

    Cleaning the receiver CAUTION! Liquids can damage the electronics of the receiver! Liquids entering the housing of the receiver can cause a short-circuit and damage the electronics. Keep all liquids away from the receiver. Before cleaning, disconnect the receiver from the mains. Use a cloth to clean the receiver from time to time.

  • Page 51: Recommendations And Tips

    (see page 39). • When using several transmitters simultaneously, interference can be avoided by maintaining a minimum distance of 20 cm between two transmitters. • Use accessories recommended by Sennheiser for multi-channel appli- cations (see page 53).

  • Page 52: If A Problem Occurs

    If a problem occurs ... Problem Possible cause Receiver cannot be Lock mode is activated operated, “Locked” appears on the display panel No operation No mains connection indication No RF signal Transmitter and receiver are not on the same channel Transmission range is exceeded RF signal available, “RX...
  • Page 53 If a problem occurs that is not listed in the above table or if the problem cannot be solved with the proposed solutions, please contact your local Sennheiser partner for assistance. To find a Sennheiser partner in your country, search at www.sennheiser.com under “Service & Support”.

  • Page 54: Accessories And Spare Parts

    Accessories and spare parts The following accessories are available from your specialist dealer: Cat. No. Product name and description 503167 GA 3 rack adapter 009912 AM 2 antenna front mount kit (for GA 3 rack adapter) 503165 ASA 1 active antenna splitter, 2 x 1:4, for connecting four EM 500 G3 to two antennas/antenna boosters 503158 NT 1-1 EU...

  • Page 55: Accessories And Spare Parts

    Accessories and spare parts Antennas 004645 A 1031 antenna, broadband, omni-directional 003658 A 2003 antenna, broadband, directional Antenna boosters for ASA 1 502567 AB 3-A: 516–558 MHz 502572 AB 3-G: 566–608 MHz 502568 AB 3-B: 626–668 MHz 502569 AB 3-C: 734–776 MHz 502570 AB 3-D: 780–822 MHz 502571...

  • Page 56: Specifications

    ≥ 75 dB Off, 5 to 25 dBμV, adjustable in steps of 2 dB can be switched off 2 BNC sockets Sennheiser –3 dB at 180 Hz –3 dB at 180 Hz +6 dB at 10 kHz +6 dB at 10 kHz ≥...

  • Page 57: Specifications

    Specifications AF output voltage (at peak deviation, 1 kHz AF) Adjustment range of audio output level Overall device Temperature range Power supply Current consumption Dimensions Weight Type approvals In compliance with Europe Approved by Canada ≤ 0.9% ¼” (6.3 mm) jack socket (unbalanced): +12 dBu XLR socket (balanced): 48 dB, adjustable in steps of 3 dB +6 dB gain reserve...
  • Page 58 NT 2-3 mains unit Input voltage Current consumption Output voltage Secondary output current Energy efficiency level Temperature range In compliance with (NT 2-3) Europe Canada The mains unit is certified in accordance with the legal safety requirements of Europe, the United States, Canada, Russia and Japan.

  • Page 59: Manufacturer Declarations

    Manufacturer Declarations Manufacturer Declarations Warranty Sennheiser electronic GmbH & Co. KG gives a warranty of 24 months on this product. For the current warranty conditions, please visit our website at www.sennheiser.com or contact your Sennheiser partner. In compliance with the following requirements •...
  • Page 60 This class B digital device complies with the Canadian ICES-003. Changes or modifications made to this equipment not expressly approved by Sennheiser electronic Corp. may void the FCC authorization to operate this equipment. Before putting the device into operation, please observe the respective...

  • Page 61: Index

    Index Index Activating/deactivating lock mode (Auto Lock) 38 pilot tone evaluation 42 warnings (Warnings) 43 Adjusting audio output level (AF Out) 37 contrast (LCD Contrast) 43 network configuration 44 squelch threshold (Squelch) 34 transmitter parameters (Sync Settings) 41 Advanced Menu (extended menu) overview 28 settings 39 AF Out (adjusting the audio output level) 37...
  • Page 62 LCD Contrast (contrast of the display panel) 43 Lock mode activating/deactivating (Auto Lock) 38 deactivating temporarily 23 Locked (lock mode activated) 23 Low Battery (warning message) 43 Low RF Signal (warning message) 43 Mains unit, connecting 19 Menu (main menu) overview 27 settings 34 Mixing console/amplifier, connecting 17...
  • Page 63 Index Using Guitar Tuner 31 operating menu 29 receiver 20 Warnings (Warnings) activating/deactivating 43 overview of warning messages 43 WSM (Wireless Systems Manager) 18, 46...
  • Page 64 Sennheiser electronic GmbH & Co. KG Printed in Germany Am Labor 1, 30900 Wedemark, Germany Publ. 0 /09 www.sennheiser.com 529665/A01...

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Em 500 g3

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