Troubleshooting Instructions - Philips 7.5ft Lighted Balsam Fir Quick Start Manual

125 philips illuminate led c9 lights
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STORAGE
1. Remove all ornaments and decorations from tree.
2. Gently lift off Top Section A and unplug the lights, then lift off Middle Section B and unplug the lights, and
finally remove the Bottom Section C from the tree stand.
3.
Carefully place the tree in its carton and tape shut. DO NOT STORE TREE IN A DAMP AREA OR IN AN AREA
WHERE THE TEMPERATURE EXCEEDS 100° F.
TROUBLE SHOOTING INSTRUCTIONS
If Some of the Bulbs Do Not Work:
Refer to the Help screen inside the Illuminate
department by calling the number listed below or by emailing illuminatehelp@seasonalspecialties.com.
If a Section of Lights are Not Working:
1. Make sure that all of the light string connectors within the tree are securely connected.
2. Make sure the control box is plugged into an 110-125V AC outlet.
3. Make sure the outlet has power (check to see if any switches or timers control the outlet) and is not
connected to a dimmer switch.
4. If used on a timer controlled outlet, make sure the timer is rated for use with LED bulbs, if not, use on a
different circuit/outlet.
If ALL of the Tree Lights are Off or Not Working:
1. Be sure the On/Off button (See Figure 3) in the upper right corner of the app is
Illuminated in blue to indicate it is on.
2. Be sure there is power to the outlet the tree is plugged in to.
3. Make sure that a switch does not control the outlet.
4. Be sure the control box and the bottom light string are securely fastened.
5. Unplug the tree. Check the control box fuse in the plug that is inserted into the wall outlet. If the fuse
is blown (see if wire inside is intact), replace the blown fuse following the diagram below.
If a Tree Hinge is Loose:
1. Extra hinge pins (H) are included for repairing the hinges.
Place the branch into the slot of the bracket.
2. Insert a new hinge pin through the hole and secure using
the washer (G). (See Figure 4)
Item #750403, 752803
051 01 0078, 051 01 1078
app or contact Seasonal Specialties' customer service
SAVE THESE INSTRUCTIONS
Page 4 of 5
Fig. 3
Fig. 4

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