Call Processing; Holding Calls; Transferring Calls - Samsung DCS User Manual

DCS Gateway

Call Processing

Holding Calls

Press the
RECALL
To return to the caller, pick up the handset.
Recalled Held Calls
If you leave a call on hold longer than the hold timer, it will
recall to your extension.
To answer, lift the handset.
If you do not answer this recall within a pre-programmed pe-
riod of time, it may go to the system operator.

Transferring Calls

You can transfer a call to another extension in one of two
ways. A screened transfer allows you to notify the extension
who is calling. A blind (unscreened) transfer is a transfer with-
out notification.
• While on a call, press the
sion number or group number.
• Hang up when you hear ringing (blind or unscreened trans-
fer).
OR
• Wait for the called party to answer, notify them of the call,
and then hang up (screened transfer).
To return to the outside party without transferring the call,
press the
RECALL
key, dial *11 and hang up.
RECALL
key twice.
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SLT User Guide
key and dial an exten-