Pentair MBSP-3C Owner's Manual page 13

Troubleshooting
TROUBLESHOOTING - VWA GATEWAY
IF GATEWAY LED LIGHT IS NOT GREEN (GREEN, SLOW BLINK) FIRST TRY TO "POWER CYCLE" THE GATEWAY
(UNPLUG THE POWER CORD, WAIT 15+ SECONDS, THEN RE-APPLY POWER).
Gateway Status Definition
Indicator (LED Color)
Green Power on: gateway connected to servers.
Green, quick blink Power on: data traffic to servers.
Green, slow blink Power on: gateway connected to local router, but
(1-2 blinks per second) not connected to Internet or servers.
Red Power on: gateway has no local connection to
router. The gateway does not "recognize/see" that it
is connected to the router.
Red, slow blink Power on: gateway communicating with router, but
(1-2 blinks per second) router cannot assign Dynamic Host Configuration
Protocol (DHCP) or Domain Name System (DNS) to
gateway.
Off Power off or product fault.
Action Needed
OK - Connection complete and operational
OK - Operating, data is moving between BBU and
Server
System is online and scanning for destination/server
(add a network switch inline to help define unit).
Check Ethernet cable connections and/or quality or
cable. Try a different router port. Is the router turned
on.
Router is not permitting the gateway to access the
internet (add a network switch inline to help define
unit).
Check power source, verify power adapter is
functioning. Defective gateway.
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