• Depending on the version of operating systems, some user interface instructions might not be applicable to your computer. • Documentation content is subject to change without notice. Lenovo makes constant improvements on the documentation of your computer, including this User Guide. To get the latest documentation, go to https:// support.lenovo.com...
Front (for E490s) Slide to cover the camera lens whenever you need. 1. ThinkShutter Take pictures or record videos by clicking Camera from the Start menu. Ensure that you slide the ThinkShutter to unveil the camera first. 2. Camera If you use other apps that support photographing, video chatting, and video conference, the camera starts automatically when you enable the camera-required feature from the app and unveiled the camera.
Base (for E490/R490) Press to turn on the computer or put the computer to sleep mode. To turn off the computer, open the Start menu, click Power, and then select Shut down. The indicator in the power button shows the system status of your computer. 1.
Base (for E490s) Press to turn on the computer or put the computer to sleep mode. To turn off the computer, open the Start menu, click Power, and then select Shut down. The indicator in the power button shows the system status of your computer. 1.
VGA: 1900 X 1200 pixels /60 Hz; USB-C to DP: 3840 x 2160 pixels / 30 Hz), or connect to USB-C accessories to help expand your computer functionality. Lenovo provides various USB-C accessories to help you expand your computer functionality. See https://www.lenovo.com/accessories...
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4. USB 3.1 connector Gen 1 Connect USB-compatible devices, such as a USB keyboard, USB mouse, USB storage device, or USB printer. Connect headphones or a headset with a 3.5-mm (0.14-inch) and 4-pole plug to listen to the sound from the computer. 5.
Right Insert a microSD card for data access or storage. See “Use a microSD card” on page 1. microSD card slot Connect a USB-compatible device, such as a USB keyboard, USB mouse, USB 2. USB 2.0 connector storage device, or USB printer. Connect the computer to a local area network (LAN).
Features To view the microprocessor information of your computer, right-click the Start button Microprocessor and then click System. Memory Double data rate 4 (DDR4) small outline dual in-line memory module (SODIMM) E490/R490 • 2.5-inch form factor, 7-mm (0.28-inch) height hard disk drive * •...
Windows user interface Change account settings, lock the computer, or sign out from the current 1. Account account. Launch Settings. 2. Settings Shut down, restart, or put the computer into sleep. 3. Power Open the Start menu. 4. Start button Type what you are looking for in the search box and get search results from 5.
Access Control Panel • Open the Start menu and click Windows System ➙ Control Panel. • Use Windows search. Launch an app • Open the Start menu and select the app you want to launch. • Use Windows search. Windows label Your computer might have a Windows 10 Genuine Microsoft label affixed to its cover depending on the following factors: •...
Access Lenovo Vantage Open the Start menu and click Lenovo Vantage. You also can type Lenovo Vantage in the search box. To download the latest version of Lenovo Vantage, go to Microsoft Store and search by the app name.
1. Go to Control Panel and view by Large icons or Small icons. 2. Click Keyboard or Lenovo - Keyboard Manager and select the option of your preference. Switch the function of the F1–F12 keys between the standard function and special function printed as an icon on each key.
Open a keyboard setting page. Invoke the function defined by yourself: 1. Open the Start menu and click Lenovo Vantage. 2. Click Hardware Settings and then click Input. 3. Locate the Keyboard: User-defined Key section and follow the on-screen instructions to complete the setting.
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Use the TrackPoint pointing device 1. Pointing stick Use your index finger or middle finger to apply pressure to the pointing-stick nonslip cap in any direction parallel to the keyboard. The pointer on the screen moves accordingly but the pointing stick itself does not move.
Replace the pointing-stick nonslip cap Note: Ensure that the new cap has grooves Use the trackpad The entire trackpad surface is sensitive to finger touch and movement. You can use the trackpad to perform all the pointing, clicking, and scrolling functions of a traditional mouse. Use the trackpad 1.
Use the touch gestures Two-finger tap Tap anywhere on the trackpad Tap anywhere on the trackpad with with one finger to select or open two fingers to display a shortcut an item. menu. Two-finger scroll Two-finger zoom out Put two fingers on the trackpad Put two fingers on the trackpad and move them in the vertical or and move them closer together to...
To configure the camera settings: 1. Open the Start menu and click Lenovo Vantage ➙ Hardware Settings ➙ Audio/Visual. 2. Locate the Camera section and then follow the on-screen instructions.
To configure the camera settings: 1. Open the Start menu and click Lenovo Vantage ➙ Hardware Settings ➙ Audio/Visual. 2. Locate the Camera section and then follow the on-screen instructions. Connect to an external display Connect your computer to a projector or a monitor to give presentations or expand your workspace.
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Note: Depending on the situation, you might see Projector only or Second screen only. ® If you show programs using DirectDraw or Direct3D in full-screen mode, only the main display shows the video output. Change display settings 1. Right-click a blank area on the desktop and select Display settings. 2.
Check the battery temperature 1. Open the Start menu and click Lenovo Vantage. 2. Click Hardware Settings ➙ Power. 3. Locate the Power Status section and then click Show Details to view the battery temperature.
2. Click Power Options ➙ Choose what the power button does. 3. Change the settings as you prefer. Set the power plan ® For ENERGY STAR compliant computers, the following power plan takes effect when your computers have been idle for a specified duration: Table 1.
Install a microSD card 1. Locate the card slot on the right side of the computer. 2. With the metal contacts of the card facing down and pointing toward the card slot, press the microSD card into the card slot until it is secured in place. Attention: While transferring data to or from a microSD card, do not put your computer into sleep or hibernation mode before the data transfer is completed.
Purchase options Lenovo has a number of hardware accessories and upgrades to help expand the capabilities of your computer. Options include memory modules, storage devices, network cards, port replicators or docking stations, batteries, power adapters, keyboards, mice, and more. To shop at Lenovo, go to: https://www.lenovo.com/accessories...
Lock your computer to a desk, table, or other fixtures through a compatible security cable lock. Note: You are responsible for evaluating, selecting, and implementing the locking device. Lenovo makes no comments, judgments, or warranties about the function, quality, or performance of the locking device and security feature.
Attention: Record your hard disk password and store it in a safe place. If you forget the hard disk password, Lenovo cannot reset your passwords or recover data from the storage drive. You must take your computer to a Lenovo reseller or a marketing representative to have the storage drive replaced. Proof of purchase is required, and a fee will be charged for parts and service.
• If you forget your power-on password, take your computer to a Lenovo-authorized servicer or a marketing representative to have the password canceled. • If you forget your hard disk password, Lenovo cannot reset your password or recover data from the storage drive. Take your computer to a Lenovo-authorized servicer or a marketing representative to have the storage drive replaced.
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A full version of antivirus program is provided with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus program updates. For more information, see the help system of the program. E490/E490s/R490 User Guide...
• From Lenovo Vantage: 1. Open the Start menu and click Lenovo Vantage. 2. Click System Update. In the Lenovo System Update section, click Check For Updates. The available update packages are displayed and categorized by critical, recommended, or optional.
Windows recovery programs are damaged. If you did not create a recovery USB drive as a precautionary measure, you can contact Lenovo Customer Support Center and purchase one from Lenovo. For a list of the Lenovo Support phone numbers for your country or region, go to: https://pcsupport.lenovo.com/supportphonelist Create a recovery USB drive Attention: The creation process deletes anything stored on the USB drive.
Microsoft constantly makes updates to the Windows 10 operating system. Before installing a particular Windows 10 operating system, check the compatibility list of the Windows versions supported on the your computer. For details, go to https://support.lenovo.com/us/en/solutions/windows-support Install the Windows 10 operating system Before you start, print these instructions.
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10. After installing the device drivers, apply Windows Update to get the latest updates, for example the security patches. 11. Go to Microsoft Store to download and install the latest version of Lenovo Vantage. Note: After installing the operating system, do not change the initial UEFI/Legacy Boot setting in the BIOS menu.
If you intend on installing the CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You might be required to return the defective part that is replaced by the CRU.
CRUs Self-service CRUs Optional-service CRUs Base cover assembly ● M.2 solid-state drive ● ● M.2 solid-state drive bracket Speaker assembly ● Memory modules ● Wireless-LAN card ● * for selected models Disable Fast Startup and the built-in battery Before replacing any CRU, ensure that you disable Fast Startup first and then disable the built-in battery. To disable Fast Startup: 1.
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4. Pivot the two ends of the rubber foot upward to reveal the screws underneath . Loosen the screws that secure the base cover assembly 5. Pivot the hook upward to disengage the hook from the chassis as shown. 6. Remove the base cover assembly. Chapter 6 CRU replacement...
7. Install the new base cover assembly in place. Ensure that the latches of the base cover assembly are secured under the chassis. 8. Tighten the screws to secure the base cover assembly and press down the two ends of rubber foot. 9.
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Note: Do not remove the base cover assembly when your computer is connected to ac power. Otherwise, there might be a risk of short circuits. Replacement procedure 1. Disable the built-in battery. See “Disable Fast Startup and the built-in battery” on page 40. 2.
6. Install the new base cover assembly in place . Ensure that the latches of the base cover assembly are secured under the chassis 7. Tighten the screws to secure the base cover assembly. 8. Turn the computer over. Connect the ac power adapter and all disconnected cables to the computer. Troubleshooting If the computer does not start up after you reinstall the base cover assembly, disconnect the ac power adapter and then reconnect it to the computer.
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Replacement procedure 1. Disable the built-in battery. See “Disable Fast Startup and the built-in battery” on page 40. 2. Ensure that the computer is turned off and disconnected from ac power and all cables. 3. Turn off the computer and disconnect the computer from ac power and all connected cables. 4.
7. Install the new speaker assembly in place and route the speaker cables. 8. Attach the connector of the speaker assembly. 9. Reinstall the base cover assembly. 10. Turn the computer over. Connect the ac power adapter and all disconnected cables to the computer. Speaker assembly (for E490/R490) Prerequisite Before you start, read Appendix A “Important safety information”...
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5. Detach the connector of the speaker assembly and then release the speaker cables from the secured position 6. Remove the screws that secure the speaker assembly , and then remove the speaker assembly Chapter 6 CRU replacement...
7. Install the new speaker assembly in place and route the speaker cables. Then, install the screws to secure the speaker assembly 8. Attach the connector of the speaker assembly. 9. Reinstall the base cover assembly. 10. Turn the computer over. Connect the ac power adapter and all disconnected cables to the computer. Memory module Prerequisite Before you start, read Appendix A “Important safety information”...
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1. Disable the built-in battery. See “Disable Fast Startup and the built-in battery” on page 40. 2. Turn off the computer and disconnect the computer from ac power and all connected cables. 3. Close the computer display and turn the computer over. 4.
M.2 solid-state drive Prerequisite Before you start, read Appendix A “Important safety information” on page 73 and print the following instructions. Attention: The M.2 solid-state drive is sensitive. Inappropriate handling might cause damage and permanent loss of data. When handling the M.2 solid-state drive, observe the following guidelines: •...
6. Install a new M.2 solid-state drive by doing the following: a. Align the contact edge of the new M.2 solid-state drive with the key in the slot. Then carefully insert the drive into the slot at an angle of about 20 degrees and pivot the M.2 solid-state drive downward b.
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5. Disconnect the cable from the system board. 6. Pull the tape to remove the hard disk drive. 7. Disconnect the cable from the hard disk drive. E490/E490s/R490 User Guide...
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8. Detach the bracket from the hard disk drive. 9. Attach the bracket to the new hard disk drive. 10. Connect the cable to the hard disk drive. Chapter 6 CRU replacement...
11. Insert the new hard disk drive and then pivot it downward . Ensure that the new hard disk drive is seated in place. 12. Connect the cable to the system board. 13. Reinstall the base cover assembly. 14. Turn the computer over. Connect the ac power adapter and all disconnected cables. Keyboard (for E490/R490) Prerequisite Before you start, read Appendix A “Important safety information”...
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3. Turn the computer over and open the display. Take the tool out of the new keyboard package. Insert the tabs into the slot between the TrackPoint buttons and the trackpad . Slightly pivot the tool downward to release the left and right Trackpoint buttons. Then, remove the two Trackpoint buttons 4.
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5. Insert the tabs into the two dents near the two screw heads as shown. 6. Pivot the tool in the direction as shown to release the keyboard . Push the keyboard in the direction as shown by arrows to release the latches from the keyboard bezel. 7.
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8. Put the keyboard on the palm rest as shown and detach the connectors. Then, remove the keyboard. 9. Attach the connectors and turn the keyboard over as shown. Chapter 6 CRU replacement...
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10. Insert the keyboard into the keyboard bezel as shown. Ensure that the front edge of the keyboard (the edge that is close to the display) is under the keyboard bezel. 11. Slide the keyboard in the direction as shown by the arrows. Ensure that the latches are secured under the keyboard frame.
12. Tighten the screws to secure the keyboard. 13. Take the new TrackPoint buttons out of the new keyboard package. Install the TrackPoint buttons as shown. 14. Turn the computer over. Connect the ac power adapter and all disconnected cables. I/O board (for E490/R490) Prerequisite Before you start, read Appendix A “Important safety information”...
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Remove the I/O board 1. Disable the built-in battery. See “Disable Fast Startup and the built-in battery” on page 40. 2. Turn off the computer and disconnect the computer from ac power and all connected cables. 3. Close the computer display and turn the computer over. 4.
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8. Pivot the hinge upward to the vertical position. 9. Remove the screw that secures the I/O board , and then remove the I/O board Install the I/O board 1. Install the new I/O board in place , and then reinstall the screw to secure the I/O board Chapter 6 CRU replacement...
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2. Pivot the hinge downward until it spans into position. 3. Reinstall the screws and attach the cable to the new I/O board 4. Reinstall the retainer . Then, reinstall the screw to secure the retainer 5. Reinstall the M.2 solid-state drive. E490/E490s/R490 User Guide...
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6. Reinstall the base cover assembly. 7. Turn the computer over. Connect the ac power adapter and all disconnected cables to the computer. 8. Reset the system date and time in the BIOS menu. See “Set the system date and time” on page 34. Chapter 6 CRU replacement...
2. Click Mouse. The Mouse Properties window is displayed. 3. Follow the on-screen instructions to complete the setting. • From Lenovo Vantage. See “Install Windows 10 and drivers” on page 36 and Where can I get the latest device “Update UEFI BIOS” on page 34.
Error messages If you see a message that is not included in the following table, record the error message first, then shut down the computer and call Lenovo for help. See “Lenovo Customer Support Center” on page 70. Message Solution The computer turned off because the battery power is low.
Beep errors Lenovo SmartBeep technology enables you to decode beep errors with your smartphone when a black screen occurs with beeps from your computer. To decode the beep error with Lenovo SmartBeep technology: 1. Go to or scan the following QR Code.
Use Lenovo Vantage to: • Download and install the latest drivers and firmware. • Configure hardware settings. • Open the Start menu and click Lenovo Vantage. • Diagnose computer hardware problems. • Use Windows search. • Check the computer warranty status.
Call Lenovo If you have tried to correct the problem yourself and still need help, you can call Lenovo Customer Support Center. Before you contact Lenovo Prepare the following before you contact Lenovo: 1. Record the problem symptoms and details: •...
• Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.
Purchase additional services During and after the warranty period, you can purchase additional services from Lenovo at https:// www.lenovo.com/services Service availability and service name might vary by country or region. Chapter 7 Help and support...
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Protect yourself from the heat generated by the ac power adapter. When the ac power adapter is connected to an electrical outlet and your computer, it generates heat. Extended contact with your body, even through clothing, may cause a skin burn.
Customer Support Center for further guidance. For a list of Service and Support phone numbers, see the following Web site: https://pcsupport.lenovo.com/supportphonelist Frequently inspect your computer and its components for damage or wear or signs of danger. If you have any question about the condition of a component, do not use the product. Contact the Customer Support Center or the product manufacturer for instructions on how to inspect the product and have it repaired, if necessary.
Note: If you notice these conditions with a product (such as an extension cord) that is not manufactured for or by Lenovo, stop using that product until you can contact the product manufacturer for further instructions, or until you get a suitable replacement.
When replacing CRUs, be cautious of sharp edges or corners that might cause injury. If you suffer an injury, seek medical care immediately. Power cords and power adapters DANGER Use only the power cords and power adapters supplied by the product manufacturer. The power cords shall be safety approved.
Plugs and outlets DANGER If a receptacle (power outlet) that you intend to use with your computer equipment appears to be damaged or corroded, do not use the outlet until it is replaced by a qualified electrician. Do not bend or modify the plug. If the plug is damaged, contact the manufacturer to obtain a replacement.
Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts. A battery other than the one specified by Lenovo, or a disassembled or modified battery is not covered by the warranty.
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The Lenovo-authorized repair facilities or technicians recycle Lenovo batteries according to local laws and regulations. When replacing the lithium coin-cell battery, use only the same type or equivalent type that is recommended by the manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of.
Heat and product ventilation DANGER Computers, ac power adapters, and many accessories can generate heat when turned on and when batteries are charging. Notebook computers can generate a significant amount of heat due to their compact size. Always follow these basic precautions: •...
Electrical current safety information DANGER Electric current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: • Do not use your computer during a lightning storm. • Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm.
2 can be dangerous due to excessive sound pressure levels. If your Lenovo computer came with headphones or earphones in the package, as a set, the combination of the headphones or earphones and the computer already complies with the specifications of EN 50332-1. If different headphones or earphones are used, ensure that they comply with EN 50332-1 (Clause 6.5...
Glass parts notice CAUTION: Some parts of your product may be made of glass. This glass could break if the product is dropped on a hard surface or receives a substantial impact. If glass breaks, do not touch or attempt to remove it. Stop using your product until the glass is replaced by trained service personnel.
• When picking up your open computer, hold it by the bottom. Do not pick up or hold your computer by the display. • Only an authorized Lenovo repair technician should disassemble and repair your computer. • Do not modify or tape the latches to keep the display open or closed.
This chapter provides information about accessibility and ergonomics. Accessibility information Lenovo is committed to providing users who have hearing, vision, and mobility limitations with greater access to information and technology. This section provides information about the ways these users can get the most out of their computer experience.
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keyboard with all the standard keys. You can select keys using the mouse or another pointing device, or you can tap to select the keys if your computer supports multi-touch screen. • High Contrast High Contrast is a feature that heightens the color contrast of some text and images on your screen. As a result, those items are more distinct and easier to identify.
Your computer provides industry-standard connectors that enable you to connect assistive devices. Documentation in accessible formats Lenovo provides electronic documentation in accessible formats, such as properly tagged PDF files or HyperText Markup Language (HTML) files. Lenovo electronic documentation is developed to ensure that visually impaired users can read the documentation through a screen reader.
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Many product solutions are available to help you modify and expand your computer to best suit your needs. You can find some of these options at https://www.lenovo.com/accessories Explore your options for docking solutions and external products that provide the adjustability and features that you want.
This computer contains integrated wireless cards that operate within the guidelines identified by radio frequency (RF) safety standards and recommendations; therefore, Lenovo believes that this product is safe for use by consumers. These standards and recommendations reflect the consensus of the worldwide scientific community, and result from deliberations of panels and committees of scientists, who continually review and interpret the extensive research literature.
Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the installation of option cards from other manufacturers. This product has been tested and found to comply with the limits for Class B equipment according to European Standards harmonized in the Directives in compliance.
Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products. For information about recycling Lenovo products, go to: https://www.lenovo.com/recycling...
Collect and recycle a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.
Lenovo sales, service, or marketing, and follow that person's instructions. You also can refer to the instructions at: https://www.lenovo.com/jp/ja/environment/recycle/battery/ If you use a Lenovo notebook computer at home and need to dispose of a battery, you must comply with local ordinances and regulations. You also can refer to the instructions at: https://www.lenovo.com/jp/ja/environment/recycle/battery/ Recycling information for Brazil Declarações de Reciclagem no Brasil...
If the battery needs to be replaced, contact your place of purchase or contact Lenovo for service. If you need to dispose of a lithium battery, insulate it with vinyl tape, contact your place of purchase or a waste-disposal operator, and follow their instructions.
For more information about Lenovo worldwide compliance on RoHS, go to: https://www.lenovo.com/rohs-communication Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Waste Electrical and Electronic Equipment (WEEE). Ukraine RoHS India RoHS RoHS compliant as per E-Waste (Management) Rules.
Federal Communications Commission (FCC) Supplier’s Declaration of Conformity The following information refers to the following products: • ThinkPad E490, machine types: 20N8 and 20N9 • ThinkPad R490, machine type: 20NA • ThinkPad E490s, machine type: 20NG Appendix C. Compliance information...
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user’s authority to operate the equipment.
Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Meitnerstr. 9, D-70563 Stuttgart. Japan VCCI Class B compliance statement...
This product is subject to the United States Export Administration Regulations (EAR) and has an Export Classification Control Number (ECCN) of 5A992.c. It can be re-exported except to any of the embargoed countries in the EAR E1 country list. Lenovo product service information for Taiwan Taiwan precautionary vision statement 警語:使用過度恐傷害視力...
Lenovo encourages you to make efficient use of energy an integral part of your day-to-day operations. To help in this endeavor, Lenovo has preset a default power plan. To change the power plan, see “Set the power plan” on page 26.
Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
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Actual results may vary. Users of this document should verify the applicable data for their specific environment. This document is copyrighted by Lenovo and is not covered by any open source license, including any Linux agreement(s) which may accompany software included with this product. Lenovo may update this document at any time without notice.
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