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FM36xxi, FM37xxi,
FM38xxi
Installation Manual

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Summary of Contents for MiX Telematics FM36**i series

  • Page 1 FM36xxi, FM37xxi, FM38xxi Installation Manual...
  • Page 2: Table Of Contents

    Table of Contents Introduction ............................... 3 Analogue/Digital Inputs ........................3 Frequency Inputs ..........................3 System Requirements ..........................3 Safety ................................ 4 Before installation: ..........................4 Installation ..............................8 Installation Requirements ........................8 Summary of Installation Steps ......................8 Overview ............................9 Tools and inspection .........................
  • Page 3: Introduction

    1 Introduction This document is applicable to the FM 36xxi, FM 37xxi and FM 38xxi series of on-board computers. These products are collectively referred to as FM 3617i/FM 3717i/FM 3817i. The FM unit is a comprehensive fleet management solution, comprising of an in-vehicle on-board computer as well as an easy to use web interface, MiX Fleet Manager, which enables access to fleet management information anytime, anywhere.
  • Page 4: Safety

    3 Safety 3.1 Before installation: 3.1.1 Installer Requirements  Installation should only be undertaken by a vehicle technician with comprehensive occupation specific knowledge and who has complete command of the actions required by the occupation.  Installation by an unqualified technician may adversely affect the operating reliability of the vehicle and could endanger other road users.
  • Page 5 3.1.5 During installation  Should it be necessary to remove seats, covers or other components, care should be taken to avoid accidental damage and/or disconnection of cables.  All components should be checked for damage prior to being installed into the vehicle. ...
  • Page 6  Cables should only be connected using a soldering iron or suitable crimping lugs.  A proper crimping tool should be used on all crimping lugs.  Careful attention must be paid to the manufacturers’ safety regulations for all tools used. ...
  • Page 7 3.1.8 After Installation  Check all relevant vehicle functions.  Explain the functions of the FM 3617i/FM 3717i/3817i system to the customer and give the customer the User Manual.  If an OBC with battery backup was installed, the battery should be inspected annually. 3.1.9 During Operation The unit switches on only with IGN.
  • Page 8: Installation

    4 Installation 4.1 Installation Requirements Please note the requirements specified in the “Safety” section of this document. 4.2 Summary of Installation Steps Note: Steps 9, 10, 12, 14, 15 & 16 can be performed in one operation using the FM Dealer Utility. Step Action Software Tools...
  • Page 9: Overview

    After installation, verify that no interference is caused to the vehicle’s electrical system. Check dashboard warning lights and error messages. Should any error conditions exist, remove the FM installation and contact MiX Telematics for assistance. 4.4 Tools and inspection Supporting tools ...
  • Page 10: Connection

    4.5 Connection The CAN wires are designated by a yellow and a green wire, connected to pins 7 and 14 on the Main Harness. If they are not already twisted, they should be twisted together. Colour coding of the wires are shown in the tables below: Table 1: FM300 Main Harness CAN colour coding Wire Colour Function...
  • Page 11 J1939 CAN (Listen Only) Without 120 Ohm termination Use this setting when the FMS gateway does not require an “acknowledgement” message on the hardware layer. For “listen only” CAN and no 120 Ω termination; jumpers J2 and J12 must be as per picture in Figure 1 Figure 1 FM 36xxi / FM 37xxi / FM 3xxi Circuit board showing jumper positions for “listen only”...
  • Page 12 J1939 or OBDII CAN (Read / Write) With 120 Ohm termination Use this setting for OBDII or when the FMS gateway To allow “read/write” CAN and expects an 120 Ω termination; jumpers J2 “Acknowledgement” message and J12 must be connected on the hardware layer.
  • Page 13: Inserting Of Sim Card

    4.5.3 General Rules for CAN Jumpers  If connectivity is to the vehicle CAN FMS “firewall” then both jumpers are normally in as shown in Figure 3. Some FMS gateways requires an “acknowledgement” message on the hardware layer in order to send any messages and therefore the FM must be in the “read/write” mode. Check that the resistance is 60 Ohms after connecting the FM unit and then remove the “Termination Jumper”...
  • Page 14 1 error beep per second FM device is not CAN capable 1second on 1second off A CAN Diagnostic Plug may be created from a standard 128 byte code plug using the FM Dealer Utility, version 8.3.1.0 or later. 4.7.2 GPS LED flash codes (Viewed from the front unit: LED to the left, below the GPS RF connector for external antenna) No Beeps acquired...
  • Page 15 4.7.3 GSM LED flash codes Upon the insertion of a GSM/GPRS Diagnostic Plug the FM 3617i/FM 3717i/FM 3817i will beep and flash the LED on the code plug socket, in accordance with the table below, to provide diagnostic information: Two long beeps occur if the supplied PIN code was rejected.
  • Page 16 4.7.3.1 FM 36xxi 2G Modem (Viewed from the front unit: LED to the right, below the GSM RF connector for external antenna) GSM does not have any reception: No SIM No beeps card inserted or no PIN entered, or network search progress ongoing...
  • Page 17: Harness Installation

    5 Harness Installation Please read the “Safety” section, of this document, before installing the vehicle harness. 5.1 Description of connectors Main Connector Code Plug Serial Connector Connector Auxiliary Audio connector J1708 connector connector PIN numbering configuration on these connectors, when viewed from the front is as follows: Serial Connector Auxiliary Connector Main Harness Connector...
  • Page 18: Connector The Main Harness Wires According To The Following Table

    5.2 Connector the Main harness wires according to the following table: Colour Name Function Application Information BATT+ Battery Power Connect to vehicle battery +12V to +24V. Must be protected with the provided 5 amp slow blow fuse, or a similar one already present in the vehicles wiring.
  • Page 19: Connect The Auxiliary Harness Wires According To The Following Table

    5.3 Connect the Auxiliary harness wires according to the following table: Colour Name Function Application Information Brown Ground Connect directly to vehicle ground. Do not tap into an existing ground wire carrying high current. GPS NMEA TTL (0 – 5V) output (9600 baud) Violet GPS Output White/Yellow...
  • Page 20: Connect The Serial Harness Wires According To The Following Table

    5.5 Connect the Serial harness wires according to the following table: Colour Name Function Application Information DB9 cable CTS2-IN Handshaking DB9 cable RX2-IN Data received RJ45 cable RX-IN Data received RJ45 cable RTS-OUT Handshaking Red/Blue POS DRV Power BAT - 2V @ 800mA DB9 cable RTS2-OUT Handshaking...
  • Page 21: Starter Interruption

    6 Starter Interruption The FM 3617i/FM 3717i/FM 3817i requires an external relay for the interruption of the vehicle’s starter circuit. The relay required should be adequately rated for the purpose intended. Please note that a 30A or 40A (contact rating) relay should be selected. A standard 5 PIN automotive relay manufactured by a reputable supplier (e.g.
  • Page 22: Code Plug Socket Installation

    6.1 Code Plug Socket Installation Please follow the instructions, regarding the positioning of product components, as contained in the “Safety” section of this document.  The Code Plug Socket must be installed inside the passenger compartment or the driver cabin, to protect it from possible damage by water or other environmental factors.
  • Page 23: Signal Inputs

    6.3 Signal Inputs 6.3.1 Analogue/Digital Inputs The FM 3617i/FM 3717i/FM 3817i is equipped with eight analogue/digital inputs (I1-I8), which can be used to monitor either digital or analogue signals. The eighth Analogue/Digital input (I8) is shared with the fourth frequency input (F4). The external inputs and ignition line are protected from typical vehicle transients and can be directly connected to most vehicle inputs between 0 and 33 V.
  • Page 24: Power Outputs

    6.3.2 Frequency Inputs The FM 3617i/FM 3717i/FM 3817i has three frequency inputs, which can be used to record frequency type signals. The fourth frequency input (F4) is shared with the eighth Analogue/Digital input (I8). F3 is no longer a frequency input, but it is connected to the internal GPS and act as a GPS output (9600 baud). 6.4 Power Outputs 6.4.1 External Relay Drives The FM 3617i/FM 3717i/FM 3817i has one external relay drive output (Relay Drive 1), which is suitable for...
  • Page 25: Serial Communication

    6.4.2 Positive Drive The Positive Drive output supplies power to FM 3617i/FM 3717i/FM 3817i accessories.  This output is controlled by the FM 3617i/FM 3717i/FM 3817i and is configured under Mobile Device Template in MiX Fleet Manager.  Access to this output is via any FM300 harness or Cable. ...
  • Page 26: Configuring Vehicle Properties

     Load Device Drivers onto 256k Device Driver Plug, using the FM Dealer Utility. Refer to the document “How to Use the FM Dealer Utility”.  Insert the plug, containing the Device Drivers, into the vehicle’s code plug socket.  The device drivers will be loaded onto the FM 3617i/FM 3717i/FM 3817i.
  • Page 27: Speed And Rpm Calibration

    6.9 Speed and RPM Calibration Vehicle speed and RPM signals are calibrated using the violet calibration plugs labelled “SPD CAL" and “RPM CAL", respectively. The calibrations can be performed using either the default settings on the calibration plug, or by selecting specific values using the FM Dealer Utility. Before calibrating, the blue driver plug should be initialised and inserted in the vehicle socket, and the ignition should be switched on.
  • Page 28 6.9.2 Vehicle Speed Calibration Default Settings The "SPD CAL" plug is pre-programmed for use over 10 meters. This value can be changed using the FM Dealer Utility software. During calibration, the LED will flash as speed pulses are received, and the unit will beep in periods of one second.
  • Page 29: Testing Installation

    6.10 Testing Installation 6.10.1 Test Drive Disarm the system by inserting the blue plug into the Code Plug socket.  Wait for the audible signal.  Remove the plug.  Start the engine.  Carry out a test drive. 6.10.2 Extract and Transfer Data After the test drive, turn off the ignition.
  • Page 30: Troubleshooting

    7 Troubleshooting A large assortment of application information, in the form of Knowledge Base Articles (KBAs) can be accessed from the Self Service section of: https://mixassist.mixtelematics.com Other application documents can be downloaded from Extranet.mixtelematics.com The audible and visual signals generated by the FM 3617i/FM 3717i/ FM 3817i are described in the document: “Fleet Manager On-board computer User Manual”.
  • Page 31: Fm 3617I/Fm 3717I/Fm 3817I Specifications

    9 FM 3617i/FM 3717i/FM 3817i Specifications 9.1 Technical description 9V DC – 33V DC. Voltage Range Input Protection Complies with ISO7637 Part 1 and 2 Clock Real time with independent battery back-up. Firmware Re-programmable firmware and configuration over wired and wireless media. Ignition Input Used to monitor the ignition switch status.
  • Page 32: Technical Specifications

    9.2 Technical specifications ENVIRONMENT Temperature FM 3617i/FM 3717i/FM 3817i Storage: 5 to 35ºC Operating: -20 to 55ºC Backup Battery Charge: 0-45 ºC Backup Battery Discharging: -20 to 55 ºC FM 3607i/FM 3707i/FM 3807i Storage: -20 to 60ºC Operating: -30 to 80ºC IP rating IP 54 (on the condition that the unit is installed with the connectors facing downwards) Vibration...
  • Page 33 RELAY CIRCUIT Current Specifications 200mA (typical). Maximum Continuous Voltage on Pin Protection Transients will be clamped RS232 PORTS Maximum Speed 57600 Baud (higher rates possible with hardware flow control) Protection (Transient) ISO 7637-2 (24 VDC supply) Protection (DC) -12V , +12V C BUS Normal Operating Speed ~38Kbits per second...
  • Page 34 Start-up Time < 2 Minutes GSM FM 36xxi Modem BGS2-W GPRS Multi-slot class 10 Quad Band 850/900/1800/1900 MHz Transmit Power Output power: - Class 4 (2 W) for EGSM850 - Class 4 (2 W) for EGSM900 - Class 1 (1 W) for GSM1800 - Class 1 (1 W) for GSM1900 Data connection Speed GSM FM 37xxi...
  • Page 35 Data transfer GPRS: • Multislot Class 12 • Full PBCCH support • Mobile Station Class B • Coding Scheme 1 – 4 EGPRS: • Multislot Class 12 • EDGE E2 power class for 8 PSK • Downlink coding schemes – CS 1-4, MCS 1-9 •...
  • Page 36: Auxiliary Inputs/Outputs

    9.3 Auxiliary inputs/outputs 8 x Configurable 8* analogue or digital inputs can be configured to monitor any device that Analogue or Digital generates a change in voltage. E.g. seat belts, headlights, refrigeration units, Inputs temperature sensors, emergency lights, doors, PTO, UDS, trailer coupling etc. Voltages are measured in the range of 0 –...
  • Page 37: Look Up Table For Installers To Determine Speed And Rpm Fm Dealer Sensitivity Settings

    1 x Relay Drive The coil voltage rating must match the rating of the vehicle (12 or 24 V DC) and the coil current must not exceed 200mA. Relay operation is controlled by the FM 3617i/FM 3717i/FM 3817i and is specified in “Vehicle Properties”...
  • Page 38 2.5V 4.5kHz 3.6kHz 10kHz <1Hz/1kHz 1.9kHz 4.5kHz 7.3kHz 18.4kHz <1Hz/2kHz 3.8kHz 5.7kHz 10kHz 23.7kHz <1Hz/3kHz 4.4kHz 7.4kHz 12.6kHz 26.8kHz <1Hz/4.8 kHz 7.2kHz 10kHz 17.6kHz >35kHz <1Hz/6 kHz 8.3kHz 12.5kHz 21.7kHz Sine 600Hz 2.5V 7kHz 1.8kHz 5.7kHz 14.3kHz <1Hz/2.3kHz 3.4kHz 6.6kHz 11.3kHz 26.1kHz <1Hz/3.5kHz...
  • Page 39: Statutory And Regulatory Compliance

    10 Statutory and Regulatory Compliance Type Directive Standards Applied DIN EN 55022/A1: 2007 Conducted Emissions DIN EN 55025 (02/2002) Radiated Emissions EU Directive 72/245/EEC, as last European Union e-type amended by 2009/19/EC:2009, or approval alternatively UNECE Regulation 10 Rev 3: 2008 DIN 61000-4-3/A2: 2010 Immunity Radio Frequency Electromagnetic Field (Enclosure Port) European Union Safety...

This manual is also suitable for:

Fm37**i seriesFm38**i seriesFm 3617iFm 3817iFm 3717i

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