Troubleshooting - TriStar Power AirFryer Pro CM002 Owner's Manual

Troubleshooting

Problem
The Power AirFryer Pro
does not work
Food not cooked
Food is not fried evenly
White smoke coming
from Unit
French fries are
not fried evenly
Fries are not crispy
Door came off
Error Codes
16
P ower AirFryer Pro™ | Model: CM002
Possible Cause
1. The appliance is not plugged in.
2. You have not turned the Unit on
by setting the preparation time
and temperature
1. The Air Flow Racks or Basket are
overloaded.
2. The temperature is set too low.
1. Some foods need to be turned
during the cooking process.
1. Oil is being used.
2. Accessories have excess grease
residue from previous cooking.
1. Potato is not prepared properly.
2. Potatoes not rinsed properly during
preparation.
3. Fries are not cut evenly.
4. Fries are too crowded.
1. Raw fries have too much water.
1. Door came off the hinge and was not
replaced properly.
Display Shown
E1
E2
Solution
1. Plug power cord into wall socket.
2. Set the temperature and time. Check that
door is closed.
1. Use smaller batches for more even frying.
2. Raise temperature and continue cooking.
1. General Operating Instructions
1. Wipe down to remove excess oil.
2. Clean the Rotating Mesh Basket and Air
Flow Racks after each use.
1. Consult the recipe for the correct potato
type and preparation instructions.
2. Pat dry to remove excess starch.
3. Cut fries thinner or use precut fries.
4. Spread the fries out or cook fewer fries in
one batch.
1. Dry potato sticks properly before misting oil.
Cut sticks smaller. Add a bit more oil.
1. With the door slightly open (1 in./2.5 cm)
from the closed position, align the hinge so
the joints fall into the slots and close the
door.
Possible Cause
Broken circuit of the thermal sensor
Short circuit of the thermal sensor
Solution
Call Customer Service
Call Customer Service