FAQ
Following is the list of frequent questions and answer.
1
I can't communicate with other devices.
- Check if your device is paired with Master Device.
- In your group, check if Master Device exists.
2
I cannot join a group communication.
- Check if other users are connected on the display.
- Check if there is a Master Device in the group.
- You might be too far from Master Device to get the signal from it.
.
3
I cannot turn on the device.
- Put your device to the charger for charging and then turn it on.
4
I lost connections sometimes.
- Check if other users are connected on the display.
- Check if someone is using the same user number as mind
5
Other users' voice sounds broken.
- Check if the distance between the users is too far.
6
Other users can barely hear my voice.
- Check if you set MIC level low.
- Check if the headset' microphone is a little far from your mouth
7
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Questions and answers