Page 1 Home Wireless Networks™ HWN500 Network Reference Manual (working copy) 3 5 ( / , 0 , 1 $ 5 < Y Printed 11/6/98...
Page 2 Keep the above information in a safe place. You will need to refer to it during system set-up and/or system administration. © 1998 Home Wireless Networks, Inc. All rights reserved. 3 5 ( / , 0 , 1 $ 5 < Y ...
Page 3: Table Of Contents
Contents Before you begin ....... . 6 Overview ........6 About system security .
Page 4 Attaching rubber feet to charging cradle ....31 Installing the battery pack ......32 Charging the Handset battery .
Page 5 Dropping out of a Conference Call ....56 Dropping another member from a Conference Call ..57 Miscellaneous General Features ....58 Adjusting the Handset Volume .
Page 6 Behind a PBX or Key System ....80 Viewing access code settings ....80 Defining an access code .
Page 7 Wall Mounting Instructions ..... . 101 Mounting the Controller on a wall....101 Mounting the Handset charging cradle on a wall .
Page 8: Before You Begin
No additional phone lines to run! With the Home Wireless Networks system, you can easily build a wireless network that includes PCs, wireless handsets, standard telephones, fax machines, modems, etc., without the hassle and expense of running additional phone lines or data cables throughout your building.
Page 9: About System Security
About system security Your Home Wireless Networks communications system uses direct sequence spread spectrum technology to help ensure secure communications. (Stuckey to provide verbiage.) A system password is also used to help prevent unauthorized individuals from registering a handset or other device on your network.
Page 10 Data Jack The Data Jack allows you to wirelessly connect a PC to your Home Wireless Networks communications system. By adding several PCs to the network, you can build a wireless Local Area Network (LAN) that allows you to share files, printers, modems, Internet account, etc.
Page 11: Installation Sequence
Installation sequence Network components must be installed in the following order: 1. Controller (see page 13); 2. Data Jack (see page 25) or Handset (see page 30); 3. Phone Jacks (see page 45). Safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury.
Page 12 the type of power that is supplied to your location, consult your dealer or local power company. 7. Do not overload the wall outlets or extension cords as this can result in the risk of fire or electric shock. 8. Do not allow anything to rest on the power cord. Do not locate this product where the cord will be abused by people walking on it.
Page 13: Battery Cautions
Battery cautions To reduce the risk of fire or injury to persons caused by batteries, read and follow these instructions. 1. Use only the proper type and size batteries. 2. Do not dispose of batteries in a fire. The cell may explode. Check with local codes for possible special disposal instructions.
Page 14: Notice Regarding Line Intereference
Controller may cause interference with the network under the following circumstances: • When the non-Home Wireless Networks device is in use and a wireless network device attempts to use the same line, the Controller may not be able to acquire the line for the wireless device.
Page 15: Installing The Controller
Installing the Controller Checking parts The Controller kit should contain the following parts: • Controller • Transformer • 9V Battery • 6’ RJ-14 Cables (2) • Rubber mounting feet If any parts are missing or broken, call your dealer. Controller Installation Sequence Use the following steps to install the Controller.
Page 16: Recording The Controller Serial Number
6. Connect the power. 7. Connect a wired device to Controller E- Jack (optional). Recording the Controller Serial Number Before you begin installing your Controller, be sure to record the unit’s serial number in the space provided on the inside front cover of this manual.
Page 17: Choosing A Location
M odel : 95-005-000 SN: 9 843001 Locating the Controller serial number Choosing a location The Controller can be placed either on a horizontal service such as a desk or counter top, or it can be wall-mounted. Remember the following points when deciding where to install the Controller.
Page 18 • The Controller must be located within 6 feet of an electrical outlet that is not controlled by a wall switch, and within 6 feet of a telephone jack or jacks that contain all the telephone lines coming into your home. Note: If there is no single location where all telephone lines are present in the home, you will need to reroute the lines...
Page 19: Attaching Rubber Feet To Controller Base
Attaching rubber feet to Controller base Use the following procedure only if placing the Controller on a horizontal surface. Note: To mount the Controller on a wall, refer to the wall-mounting instructions on page 101. Procedure Attach the included protective rubber feet to the underside of the Controller as shown in the following illustration.
Page 20: Connecting The Incoming Telephone Lines
Connecting the incoming telephone lines This step is necessary only if you intend to add a handset or phone jack to the network. If you are adding only Data Jacks to the network, you may skip this step. Note: It is recommended that you record the telephone number for each incoming line in the same location where you recorded your Controller serial number.
Page 21 Connecting single-line telephone cables For 2-line telephone wiring If the telephone wiring coming into your building consists of 2-line wires (each cable carries two telephone lines), use the RJ-14 cables supplied with the Controller to plug the primary incoming line (Lines 1 and 2) into the Line 1 Connector.
Page 22: Installing The Battery
Connecting 2-line telephone cables Note: The green Line Status Indicators on the Lines 1 and 2 connectors will illuminate within 10 seconds after the line has been properly connected. If you have connected a second 2-line cable into the Line 3 connector, the Line Status Indicators on the Lines 3 and 4 connectors will also illluminate.
Page 23 • To preserve battery life, you should limit use of the network to emergencies only when the power is out. • It is a good idea to change your Controller batteries at least once a year. Procedure Remove the Controller cover. (Be sure the Controller is unplugged first.) Opening the Controller Installing the Controller •...
Page 24: Connecting The Power Cord
Insert the 9V battery. Note: Be sure to observe proper polarity of the connectors. – Installing the battery Connecting the power cord Procedure Connect the transformer power cord to the Controller. 22 • Installing the Controller 3 5 ( / , 0 , 1 $ 5 < Y ...
Page 25: Connecting A Device To The E-Jack
Connecting the power cord Plug the transformer into a standard 110V AC electrical outlet. Note: The green line status indicator on the E-Jack connector illuminates when the Controller has AC power. Connecting a device to the E-Jack The E-Jack connector on the Controller allows you to connect existing inside wiring or a single-line device such as a standard telephone, FAX machine, modem, or...
Page 26 Points to remember about the E-Jack: • All incoming calls on Line 1 are automatically routed to the device connected to the E-Jack. • All calls originating from a device connected to the E-Jack automatically go out on Line 1. •...
Page 27: Installing Data Jacks
Installing Data Jacks The Data Jack allows you to connect a PC to your Home Wireless Networks communication system. By adding several PCs to the network in this manner, you can build a wireless Local Area Network (LAN) that allows you to share files, printers, modems, etc., between the networked PCs.
Page 28: Installation Procedure
Jack. See page 13 for information on installing the Controller. • You must have an available 9-pin serial port on your PC. Refer to your PC’s user manual for information on serial ports. Installation Procedure Use the following steps to install the Data Jack.
Page 29 Part 2 If you have an Internet account and plan to use your Home Wireless Networks communication system to connect to the Internet, obtain the following information from your Internet Service Provider: Installing Data Jacks •...
Page 30: Connecting The Data Jack
1. Is your IP address assigned automatically or manually? 2. If IP address is assigned manually: IP Address: ____ . ____ . ____ . ____ Subnet Mask: ____ . ____ . ____ . ____ 3. Domain Name Server #1: ____ . ____ . ____ . ____ 4.
Page 31: Running The Installation Wizard
Running the If Windows isn’t running on your PC, Installation Wizard start it now. Insert the driver diskette included with the Data Jack into your PC’s floppy drive. Click the Start button on the Taskbar. Click Run. In the Run dialog box, click the down arrow to the right of the “Open”...
Page 32: Installing Handsets
Battery recycling instructions The RBRC Battery Recycling Seal on the Nickel-Cadmium (Ni-Cd) battery pack indicates that Home Wireless Networks is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful life, when taken out of service within the United States and Canada.
Page 33: Handset Installation Sequence
Handset installation sequence Use the following steps to add a handset to the network. 1. Attach protective rubber feet to charging cradle (unless wall-mounting the cradle). 2. Install the battery pack. 3. Charge the handset. 4. Register the handset with the Controller. Attaching rubber feet to charging cradle If you are placing the handset charging cradle on a desk or other horizontal surface,...
Page 34: Installing The Battery Pack
Installing the battery pack Notes: • Use only Nickel Cadmium (Ni-Cd) batteries supplied by Home Wireless Networks in the handset. For information on ordering replacement batteries, call 1-888-WHY-WIRE. Procedure Remove the battery cover. Connect the battery jack and insert the battery pack into place.
Page 35: Charging The Handset Battery
Replace the battery cover. Charging the Handset battery Connect the handset AC Adaptor to the charging cradle and plug it into a standard 110V electrical outlet. Place the handset in the charging cradle and charge the battery for 24 hours. Notes: •...
Page 36: Registering A Handset With The Controller
Registering a Handset with the Controller Before you can use a handset, it must be registered with the network controller so the two devices can communicate with each other. If you change Controllers for any reason, you must re-register the handset with the new Controller.
Page 37: Self-Registration
Self-registration Procedure During the charging process, the handset will begin displaying the following screen. Wait until the handset has charged for a full 24 hours, then enter the last five digits of your network Controller serial number. Press END when finished. Note: See page 14 for information on locating your Controller serial number.
Page 38 Enter your Controller password, then press 0 (OK) to continue. Note: The default Controller password is “4961.” You should change this password to one of your own choosing as soon as you finish installing and setting up your network. The password can be changed via either the handset Setup menu (see “Changing the system password”...
Page 39 If the password is correct, the handset displays the following screen: Press 0 to continue. The handset next displays the following screen. Enter a name that identifies the handset with a particular location or individual. Note: Handset names can be up to 10 characters in length and are entered using the handset keypad.
Page 40 • Press # to advance to the next space; • Press 0 as many times as necessary to delete the remaining unwanted text. • Press END when finished. When asked if the entered data is correct, press 1 for Yes or 2 for No. Note: Handset names can be changed at a later date via the Setup menu.
Page 41 When the handset displays the following screen, press 1 (YES) if you want to add another handset or a data or phone jack to the system. Proceed to Step 9 when finished. If you do not want to add another handset or a data or phone jack at this time, press 2 (NO) and proceed to Step Installing Handsets •...
Page 42 If you pressed 1 (YES) in the preceding step, the following screen is displayed. Press 1 to add another handset, or 2 to add a data or phone jack. Note: If you press 1, you will be asked to enter the serial number and name of the additional device.
Page 43: Establishing Dialing Rules
When the following screen is displayed, press 0 to begin using the handset. Establishing dialing rules If you have not already specified dialing rules via a PC connected to a Data Jack, you will be asked to specify them during installation of the first handset.
Page 44 Press 2 (NO) if you do not need to dial 10 digits to reach local numbers, then proceed to Step 3. Note: 10-digit dialing is most common in rapidly growing major metropolitan areas that have more than one area code in a dialing area. Example Metro Atlanta, Georgia, is a good example of a 10-digit dialing area.
Page 45 Follow the instructions on the display to enter all local area codes that do not require “1” before dialing. When finished, proceed to Step 6. If you pressed 2 (NO) in Step 1, the following screen is displayed. Follow the instructions on the display to enter your local area code.
Page 46 Note: These are numbers that you must dial 1+xxx+xxxx (no area code) to reach. If you pressed 1 (YES) in the preceding step, the following screen is displayed. Follow the instructions on the display to enter all local prefixes that you must dial “1”...
Page 47: Installing Phone Jacks
Installing Phone Jacks Phone Jacks allow you to connect analog devices such as standard telephones, FAX machines, modems, and answering machines to your Home Wireless Networks communication system. Registering the Phone Jack with the Controller From a handset that is registered with...
Page 48 When asked to enter the name of the jack, enter a name that defines the purpose of the jack. Examples: FAX, kitchen, etc. Note: Device names can be up to 10 characters in length. Example: To enter the name “FAX” - •...
Page 49: Connecting The Phone Jack
Connecting the Phone Jack Plug the phone line from the fax machine, standard telephone, modem, etc. into the phone jack. Connect the phone jack to the transformer. Plug the transformer into a standard 110v power outlet. Note: The LED on the phone jack connector illuminates when it is receiving power and in communication with the Controller.
Page 50: Handset Operation
Handset Operation Viewing Line Status To view the status of each line, press MENU until you reach the Line Status screen. See the following example. Basic Calling Features Answering an incoming Press TALK. call Answering a specific Select the desired ringing line number. line Example: To answer a call on line 3, press 3.
Page 51: Making A Call On A Specific Line
Making a call on a 1. Select the desired line number. specific line 2. Dial the phone number. Example: To make a call on Line 3, press 3, then dial the phone number. Ending a call Press END. Placing a call on hold While on an active call, press HOLD.
Page 52: Transferring A Call
Transferring a call 1. Press MENU until you reach the screen containing the Transfer function. 2. Select Transfer from the list of menu options. 3. Select the extension number you want to transfer the call to. 4. Press 0 (Okay) to transfer the call. Using the Mute function The Mute function turns the handset microphone off.
Page 53: Caller Id And Directory Services Features
Caller ID and Directory Services Features Notes: • You must subscribe to the Caller ID service provided by your phone company in order to use the following Caller ID features. • Two types of directories are available - a System Directory and a Personal Directory.
Page 54: Deleting All Records From The Caller Id Log
Deleting all records from 1. Press MENU until you reach the the Caller ID log screen containing the Caller ID function. 2. Select Caller ID from the list of menu options. 3. Press 9 and hold for at least 3 seconds.
Page 55: Dialing From The Directory
Dialing from the 1. Press MENU until you reach the Directory screen containing the Directory function. 2. Select Directory from the list of menu options. If you have the Key System software package, you will be prompted to press 1 to reach the System Directory or 2 to reach the Personal Directory.
Page 56: Manually Adding An Entry To The Directory
Manually adding an 1. Press MENU until you reach the entry to the Directory screen containing the Directory function. 2. Select Directory from the list of menu options. If you have the Key System Software Package, you will be prompted to press 1 for the System Directory or 2 for the Personal Directory.
Page 57: Deleting An Entry From The Directory
Deleting an entry from 1. Press MENU until you reach the the Directory screen containing the Directory function. 2. Select Directory from the list of menu options. If you have the Key System Software Package, you will be prompted to press 1 for the System Directory or 2 for the Personal Directory.
Page 58: Conference Calling Features
Conference Calling Features Your Home Wireless Networks communications system allows up to 11 parties to participate in a conference call at the same time (assuming all 4 lines and the Controller E-Jack are used. Initiating a Conference 1. Place all parties on hold.
Page 59: Dropping Another Member From A Conference Call
Dropping another 1. During a Conference Call, press member from a MENU until you reach the screen Conference Call containing the Conference function. 2. Select Conference from the list of menu options. 3. Press 2 to drop a member. 4. Press # to scroll through the available members.
Page 60: Miscellaneous General Features
Miscellaneous General Features Adjusting the Handset 1. Press MENU until you reach the Volume screen containing the Volume function. 2. Select Volume from the list of menu options to adjust the handset volume up and down. Adjusting the Ringer 1. Press MENU until you reach the Volume screen containing the Ringer volume.
Page 61: Locating A Misplaced Handset
Locating a misplaced Option 1 handset Call the missing extension from another handset. This option causes the called handset to ring. Example: To locate extension 12, press “12.” Option 2 If you don’t know the extension number of the missing handset, you can use another handset to cause all handsets in the network to ring.
Page 62: Phone Company Calling Features
Phone Company Calling Features If you subscribe to optional line calling services available from your phone company, the Home Wireless Networks communications system allows you to take advantage of them as described below. Note: Optional line calling features include such services as Call Waiting, Caller ID, Distinctive Ringing, Call Forwarding, etc.
Page 63: Distinctive Ringing
Distinctive Ringing All handsets in the network will ring with the phone company distinctive ringing pattern, UNLESS you have selected a different distinctive pattern for a particular extension via the Setup menu. Voice Mail If the Voice Mail feature is activated on your system, when a voice mail message waiting signal is sent by the telephone company, all handsets in the...
Page 64: System Administration Via The Handset
System Administration via the Handset You can perform the following system administration tasks from any Handset on the network. (You will be required to first enter the system password.) General • Set system time/date • View software version • Change system password Network Setup •...
Page 65: General System Info
Voice Mail • Turn message waiting detection on or off for each line. • Specify message detection method. Internal Modem • Specify outbound information such as location name and number, dialing schedule, and line to be used for the outdial. •...
Page 66: Verifying The System Software Version
3. Enter your system password, then press END. 4. Press 1 (General). 5. Press 1 (Time/Date). 6. Enter the correct time and date as follows: • Press 1 to increment the hour • Press 2 to increment the minute • Press 3 to increment the day •...
Page 67 individuals from registering devices on your system. The Controller comes with a default system password of “4961.” You should change this password to one of your own choosing as soon as you finished installing and setting up your network. Passwords must be a 4-digit number. Write your password down and keep it in a safe place.
Page 68: Managing Devices
Managing devices Adding devices to If you have already added a handset to the the network network, you can use the following procedure to add additional handsets, data jacks, or phone jacks. Note: Be sure to fully charge the battery pack before attempting to use a new handset.
Page 69: Removing Devices From The Network
10. When the display reads “Handset Added” (or “Access Jack Added”), press Removing devices You can remove a handset, data jack, or from the network phone jack from the network by using the following procedure. Removing a device disables the Controller’s ability to communicate with that device.
Page 70: Changing A Device Name
Note: Pressing 2 will return you to the “Add, Remove, Configure” menu screen. Pressing MENU will exit the Setup function entirely. 9. When the display reads “Handset Removed” or (“Access Jack Removed”), press 0. Changing a device You can change the name of a device using name the following procedure.
Page 71: Setting Outbound Line Selection Options
on naming handsets and data or phone jacks.) 10. Press END when finished editing the device name. Setting outbound Outbound LIne Selection options determine line selection which lines an extension uses for outgoing options calls. You can specify that a particular extension use only one line, or all lines in the network.
Page 72: Setting Inbound Ringing Options
6. Press 3 (Configure). 7. Enter the extension number you want to set outbound line selection for. Note: You can also use * and # to scroll through the entries. When the desired device is highlighted, press 0 (OK). 8. Press 2 (Outbound line selection). 9.
Page 73: Setting Phone Line Options
A check mark indicates that incoming calls on that line will ring the extension. Setting phone line options Setting Call Your Home Wireless Networks Forwarding for a communications system allows you to particular line forward incoming calls on a specific line to another external phone number.
Page 74: Setting Call Privacy For All Calls On A Particular Line
Press END when finished. Setting Call The Home Wireless Networks Privacy for all calls communications system allows you to on a particular line specify that all calls on a particular line be Private.
Page 75: Specifying The Ring Pattern For A Particular Line
5. Press 3 (Lines). 6. Select the desired line number. 7. Press 2 to toggle Privacy on or off. Specifying the ring You can specify a different ring pattern for all pattern for a incoming calls on a specific line. This is particular line convenient if you have a particular line dedicated for business calls, for instance,...
Page 76: Specifying Tone Or Pulse Dialing For A Particular Line
Specifying Tone or You can specify either tone or pulse dialing Pulse dialing for a for all outgoing calls on a particular line. All particular line calls dialed out on that line from either a handset or a device connected to a Phone Jack will use the specified dialing type.
Page 77: Local Area Codes
Use the following procedures to change dialing rules via the handset. Local area codes This section is used to define area codes that can be reached without dialing “1.” This includes your area code (xxx-xxxx), as well as any local area codes that require 10-digit dialing (xxx-xxx-xxxx).
Page 78 2. Press 9 (Setup) 3. Press 2 (Network). 4. Press 4 (Dialing rules). 5. Press 1 (Local area codes). If your system is set to use 10-digit dialing, the handset displays the screen shown at left. Press 0 (Okay) to display area codes where dialing 1 is not required.
Page 79: Deleting A Local Area Code
digit dialing. If your area does not use 10-digit dialing, you must delete all area codes but one. Deleting a local area code Procedure 1. Press MENU until you reach the screen containing the Setup function. 2. Press 9 (Setup) 3.
Page 80: Within Area Rules
Within Area Rules This section is used to define prefixes within the local area code that you must dial “1” to reach (1-xxx-xxxx). Viewing settings for within area rules Procedure 1. Press MENU until you reach the screen containing the Setup function. 2.
Page 81: Deleting A 1+ Local Prefix
6. When the screen shown above is displayed, press 0 (Ok). 7. The handset displays a screen similar to the one shown at left. Press 1 (Add). 8. Enter the local prefix to be added. Press END when finished. The new prefix is added to the list. Deleting a 1+ local prefix 1.
Page 82: Behind A Pbx Or Key System
Behind a PBX or This section is used to define local and/or Key System long distance codes that must be dialed in order to access an outside line (common in office settings that use a PBX or Key telephone system). Viewing access code settings Procedure 1.
Page 83: Setting System Timers
6. To define the local access code setting, press 1. To define the long distance access code setting, press 2. 7. Enter the access code. 8. When asked to confirm the access code, press 1 for Yes, or 2 for No. Setting System Timers Setting the Hold The Hold Recall Timer determines how long...
Page 84: Setting The Transfer Recall Timer
5. Press 5 (Timers). 6. Press 1 (Hold recall). 7. Select one of the five timer options. Setting the The Transfer Recall Timer determines how Transfer Recall long a transferred call will go unanswered Timer before it rings back to the transferring extension.
Page 85: Setting Voice Mail Options
Setting voice mail options If you subscribe to your telephone company’s voice mail service, you can configure your network to display a “Message Waiting” indicator on each handset in the network. To set your network up for voice mail, you must turn message detection on for the desired lines (Line Setup), and also tell the network which detection method to use...
Page 86: Setting The Internal Modem Options
Your network Controller contains an internal modem that can be used to place data calls to remote modems, and to receive pre- arranged inbound troubleshooting calls from Home Wireless Networks Tech Support. Specifying Up to five separate locations may be Outbound Settings programmed for outbound dialing.
Page 87 3. Enter your system password, then press END. 4. Press 4 (Internal Modem). 5. Press 1 (Outbound Settings). 6. Select the location to be modified. 7. Press 1 (Edit name). Use the keypad to enter the desired name. Press END when finished. Example: To enter the name “News”...
Page 88: Editing A Location's Number
Editing a location’s number Procedure 1. Press MENU until you reach the screen containing the Setup function. 2. Press 9 (Setup). 3. Enter your system password, then press END. 4. Press 4 (Internal Modem). 5. Press 1 (Outbound Settings). 6. Select the location to be modified. 7.
Page 89: Specifying A Line For The Outdial
6. Select the location to be modified. 7. Press 3 (Edit schedule). 8. Specify the desired schedule: • Press 1 as many times as necessary to specify the daily frequency; • Press 2 as many times as necessary to specify the monthly frequency or day of week;...
Page 90: Specifying Inbound Settings
Inbound Settings to answer the next incoming call on a specific line. This feature is intended to allow Home Wireless Networks Tech Support to dial into your system at a pre-arranged timefor troubleshooting purposes. Note: Since this procedure will cause the...
Page 91: Specifying The Incoming Line
Specifying the incoming line Procedure 1. Press MENU until you reach the screen containing the Setup function. 2. Press 9 (Setup). 3. Enter your system password, then press END. 4. Press 4 (Internal Modem). 5. Press 2 (Inbound Settings). 6. Press 2 (Choose Line). 7.
Page 92: 90 • System Administration Via Your Pc
System Administration via your PC All system administration tasks available via a Home Wireless Networks handset can also be accomplished via a PC connected to a Data Jack. Note: You must have an Internet browser such as Netscape or MS Internet Explorer installed on your PC.
Page 93 • Add, remove, or configure Handsets or Phone and Data Jacks (including editing names and specifying lines for inbound ringing and outbound dialing) • Set Call Forwarding, Call Privacy, Ring Pattern, or Tone/Pulse Dialing for each line • Define dialing rules - local area code(s), 10-digit dialing area codes, local and/or long distance access codes (when dialing from behind a...
Page 94: Troubleshooting
2. Your handset battery may be dead. Replace the battery and charge the handset for 24 hours before attempting to use it again. Non-Home Wireless Networks device connected to a line also used by the Controller causes interference with network devices Non-Home Wireless Networks equipment connected to the same...
Page 95 The network is not operational during a power outage condition Your Controller back-up battery may be dead. Replace the battery and limit use of the network to emergencies only until power is restored. (See “Installing the battery” on page 20 for information on this procedure.) You forgot your system pasword You can reset your system to the default of “4961”...
Page 96: Regulatory
Regulatory Information for general telephones 1. This equipment complies with Part 68 of the FCC rules. On the bottom of this equipment is a label that contains, among other information, the FCC registration number and ringer equivalence number (REN) for this equipment. If requested, this information must be provided to the telephone company.
Page 97: Interference Information
7. If trouble is experienced with this equipment, for repair or warranty information, please contact the Home Wireless Networks Customer Service Center at 1-888-WHY-WIRE. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
Page 98 This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the...
Page 99: Specifications
Specifications General Frequency range 902-928 MHz RF Bandwidth approx. 3 MHz 10dB BW Effective range 500 - 1000 feet Number of devices 12 (6 can be active at any one time) allowed on network (Handsets, Data Jacks, and/or Phone Jacks) Controller Size 8.5”...
Page 100: Handset
Handset Size 6.75” x 2” x 1.25” Weight < 7 oz Channels Voice Channel Data Rate 80 Kbits/sec Ambient temperature -32°F to 122°F range Humidity 20% to 90% (non-condensing) Power Source 3-cell AA rechargeable Ni-Cd battery pack Charging Cradle +9v/100mA Transformer Data Jack Size...
Page 101: Phone Jack
Phone Jack Size 4.5” x 2.75” x 1.25” Weight 14 oz Connectors One RJ-14 Channels Channel Data Rate 6 x 80 Kbits/sec each direction Ambient temperature -32°F to 122°F range Humidity 20% to 90% (non-condensing) Power Source 100v AC power line Specifications •...
Page 102: Warranty Information
Warranty Information 100 • Warranty Information 3 5 ( / , 0 , 1 $ 5 < Y ...
Page 103 Wall Mounting Instructions Mounting the Controller on a wall Procedure Use the template on page 103 to help position the Controller on the wall. Locate a wall stud in the area where you want to mount the Controller. Hold the template against the wall with the crossmarks centered on the stud and mark through the center of each crossmark with a pencil or other sharp-...
Page 104 Mounting the Handset charging cradle on a wall Procedure Use the template on page 104 to help position the Handset charging cradle on the wall. Locate a wall stud in the area where you want to mount the charging cradle. Hold the template against the wall with the crossmarks centered on the stud and mark through the center of each...
Page 105 Controller Wall Mounting Template Use this template when mounting the Controller on a wall. To mark the positions of the mounting screws, hold the template against the wall with the crossmarks centered on a wall stud. Push a pencil or pen point through the center of each crossmark to mark the wall.
Page 106 Handset Charging Cradle Wall Mounting Template Use this template when mounting the Handset charging cradle on a wall. To mark the positions of the mounting screws, hold the template against the wall with the crossmarks centered on a wall stud. Push a pencil or pen point through the center of each crossmark to mark the wall.
Page 108 Part Number: 84-0004-000 © 1998 Home Wireless Networks, Inc. Printed in USA All rights reserved. 3145 Avalon Ridge Place, Suite 200 Norcross, GA, USA 30071 888-WHY-WIRE www.homewireless.com...

Home Wireless Networks HWN500 Reference Manual

Before You Begin

Installing the Controller

Installing Data Jacks

Installing Handsets

Installing Phone Jacks

Handset Operation

System Administration Via the Handset

90 • System Administration Via Your PC

Troubleshooting

Regulatory

Specifications

Quick Links

Need help?

Questions and answers

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Summary of Contents for Home Wireless Networks HWN500

Table of Contents