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Home Wireless Networks HWN500 User Manual

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Download this manual See also: Reference Manual
Home Wireless Networks™
HWN500
Handset User's Guide
(working copy)
Printed November 6, 1998

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Summary of Contents for Home Wireless Networks HWN500

  • Page 1 Home Wireless Networks™ HWN500 Handset User’s Guide (working copy) Printed November 6, 1998...
  • Page 2 Printed November 6, 1998...

  • Page 3: Table Of Contents

    Contents About Your New Handset......... . . 2 Checking parts.

  • Page 4: About Your New Handset

    Your HWN500 handset is an advanced wireless display telephone designed to work with the Home Wireless Networks™ integrated communication system. The HWN500 handset can support up to four telephone lines and can also be used for system administration of the network.

  • Page 5: Safety Instructions

    Safety Instructions Safety Instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury. Read and understand all instructions. Follow all warnings and instructions marked on the product. Do not use this product near water or when you are wet (for example, near a bath tub, kitchen sink, laundry tub, wash bowl, wet basement, or swimming pool).
  • Page 6 instructions - improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation. Battery cautions To reduce the risk of fire or injury to persons caused by batteries, read and follow these instructions.

  • Page 7: Installing The Handset

    Installing the Handset Installing the Handset Install the battery pack Note: Use only Nickel Cadmium (Ni-Cd) batteries supplied by Home Wireless Networks. To order replacement handset batteries, call 1-888-WHY-WIRE. Procedure Remove the battery cover. Connect the battery jack and insert the battery pack into place. Note: Be sure to place the end of the battery pack against (not on top of) the rubber spacer in the battery well.

  • Page 8: Charge The Handset Battery

    Charge the handset battery Note: The handset charging cradle can either be wall-mounted, or it can be placed on a horizontal surface such as a desk or counter top. • To mount the charging cradle on a wall, refer to the wall-mounting instructions at the end of this manual.

  • Page 9: Register The Handset With The Controller

    • For best results and to prolong battery life, be sure to fully drain the battery before recharging it. Register the handset with the Controller Before you can use the handset, it must be registered with the Controller so the two devices can communicate with each other.
  • Page 10 Note: The Controller serial number is located on the label on the inside front surface of the Controller. See the Network Reference Manual that accompanied the Controller for additional information. You will be asked to confirm that the entered serial number is correct. Press 1 (Yes) to confirm or 2 (No) to re-enter the Controller serial number.
  • Page 11 Once the handset has located the Controller and a correct password has been entered, the handset displays the following screen: Press 0 to continue. The handset displays the following screen. Enter a name that identifies the handset with a particular location or individual.
  • Page 12 Note: Handset names can be changed at a later date via the Setup menu. For details, see the Network Reference Manual that accompanied the Controller. When the handset displays the following screen, press 0 (OK ) to continue:. When the handset displays the following screen, press 1 (YES) if you want to add another handset or an access jack to the system, then proceed to Step 9.
  • Page 13 Note: If you press 1, you will be asked to enter the serial number and name of the additional device. Handset serial numbers are located on the underside of the battery cover. Access jack serial numbers are located on the plug side of the jack. When you have finished adding devices to the network, proceed to the next step.

  • Page 14: Establishing Dialing Rules

    Establishing dialing rules If you have not already specified dialing rules via a PC connected to a Data Jack, you will be asked to specify them during installation of the first handset. Note: Dialing Rules tell the system how to dial local and long-distance calls (for example, when to dial “1”...
  • Page 15 If you pressed 1 (YES) in the preceding step, the following screen is displayed. Follow the instructions on the display to enter all local area codes that do not require “1” before dialing. When finished, proceed to Step 6. If you pressed 2 (NO) in Step 1, the following screen is displayed. Follow the instructions on the display to enter your local area code.
  • Page 16 Note: These are numbers that you must dial 1+xxx+xxxx (no area code) to reach. If you pressed 1 (YES) in the preceding step, the following screen is displayed. Follow the instructions on the display to enter all local prefixes that you must dial “1”...

  • Page 17: Handset Operation

    Handset Operation Handset Operation Basic Calling Features Answering an incoming Press TALK. call Answering a specific line Select the desired ringing line number. Example: To answer a call on line 3, press 3. Making a call on the first Press TALK or press the number associated available line with a particular line.
  • Page 18 Calling all extensions in the Press MENU until you reach the screen network containing the Extensions function. Select Extensions from the list of menu items. Scroll through the list until Ring All is highlighted. Press 0 to dial all extensions in the network. Redialing the last number From a non-menu screen, press called...
  • Page 19 Caller ID and Directory Services Features Notes: • You must subscribe to the Caller ID service provided by your phone company in order to use the following Caller ID features. • Two types of directories are available - a System Directory and a Personal Directory.
  • Page 20 Saving a Caller ID record to Press MENU until you reach the screen the Directory containing the Caller ID function. Select Caller ID from the list of menu options. Scroll through the Caller ID records until the desired entry appears. Press 6 to save the Caller ID information to the Directory.
  • Page 21 Manually adding an entry Press MENU until you reach the screen to the Directory containing the Directory function. Select Directory from the list of menu options. Press 1 for the System Directory or 2 for the Personal Directory. Press 0 to add an entry. Use the keypad to enter the desired name.
  • Page 22 Conference Calling Features The HWN500 allows up to 11 parties to participate in a conference call at the same time (assuming all 4 lines and the Controller E-Jack are used). Initiating a Conference Call Place all parties on hold. Press MENU until you reach the screen containing the Conference function.
  • Page 23 Miscellaneous General Features Adjusting the handset Press MENU until you reach the screen volume containing the Volume function. Select Volume from the list of menu options to adjust the handset volume up and down. Adjusting the Ringer Press MENU until you reach the screen Volume containing the Ringer volume.
  • Page 24 Phone Company Calling Features Note: If you subscribe to optional line calling services available from your phone company, the HWN500 allows you to take advantage of them as described below. Optional line calling features includes services such as Call Waiting, Caller ID, Distinctive Ringing, Call Forwarding, etc.
  • Page 25 HWN handsets in the network will display a “Message Waiting Line x” message when on the Idle screen. Note: For information on activating the Voice Mail feature on your HWN500, see the Network Reference Manual that accompanied the Controller.

  • Page 26: Regulatory Information

    All repairs will be performed in an authorized Home Wireless Networks service station. This equipment cannot be used for party lines or coin lines.
  • Page 27 For telephone equipped with automatic dialers When programming emergency numbers and/or making test calls to emergency numbers: Remain on the line and briefly explain to the dispatcher the reason for the call. Perform such activities in off-peak hours, such as early morning or late evenings.

  • Page 28: Warranty Information

    Warranty Information Warranty Information Warranty Statement Warranty Instructions Return Instructions...
  • Page 29 Wall Mounting Instructions Charger Wall Mounting Instructions Use the template at the end of this manual to help position the charging cradle on the wall. Procedure Locate a wall stud in the area where you want to mount the handset charging cradle.
  • Page 31 Charging Cradle Wall Mounting Template Use this template when mounting the Handset Charging Cradle on a wall. To mark the positions of the mounting screws, hold the template against the wall with the crossmarks centered on a wall stud. Push a pencil or pen point through the center of each crossmark to mark the wall.
  • Page 36 © 1998 Home Wireless Networks, Inc. All rights reserved. 3145 Avalon Ridge Place, Suite 200 Norcross, GA, USA 30071 Part Number: 84-0001-000 888-WHY-WIRE Printed in USA www.homewireless.com...

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