Troubleshooting - Cuisinart FP8U User Manual

7.

Troubleshooting

Q The food is unevenly processed.
A: The ingredients should be cut evenly into 2.5cm pieces before processing.
A: Process in batches to avoid overloading.
Q: Slices are uneven or slanted.
A: Place evenly cut food, cut side down, into the feed tube. Apply even pressure on the
pusher accessory.
Q: Food falls over in feed tube.
A: Feed tube should be packed full and evenly for best results. Ingredients should fit
snugly, but not so tightly that it prevents the pusher accessory from moving.
Q: Some food remains on top of the disc.
A: It is normal for small pieces to remain; cut remaining bits by hand and add to processed
ingredients.
Q: The motor does not start.
A: There is a safety interlock to prevent the motor from starting if it is not properly
assembled. Make sure the work bowl(s) and work bowl cover are securely locked into
position. If the motor still will not start, check the power cord and outlet.
Q: The food processor shuts off during operation.
A: The cover may have become unlocked; check to make sure it is securely in position. A
safety protector in the motor prevents the motor from overheating, which is caused by
excessive strain. Press the 'OFF' control button and wait 20 to 30 minutes to allow the
food processor to cool off before resuming.
Q: Unable to lock the work bowl cover
A: Ensure the rubber seal is fully fitted to the small work bowl, making sure the lip of the
band is covering the bowl's circumference and isn't raised/loose at any point.
Q: The motor slowed down during operation.
A: This is normal as some heavier loads e.g slicing/shredding cheese may require the motor
to work harder. Simply reposition the food in the feed tube and try again.
A: Alternatively, the maximum load capacity may have been exceeded. Remove some of
the ingredients and continue processing.
Q: The food processor vibrated/moved around the countertop during processing.
A: This is normal as some heavier loads (e.g. slicing/ shredding cheese) may require the
motor to work harder.
A: Make sure the rubber feet at the bottom of the unit are clean and dry. Also make sure
that the maximum load capacity is not being exceeded.
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