Troubleshooting - iHome ID85 User Manual

Symptom
iD85 does not turn on AC adaptor isn't plugged into a working wall
socket or not plugged into the power supply
jack on back of the unit
iD85 doesn't respond
iD85 requires a reset
iPhone/iPod is not docked properly
Battery Low icon Batteries are weak
always flashing
Batteries were not installed properly
iPhone/iPod does not iPhone/iPod is not docked properly
respond to the unit/iPod
is playing but no sound
comes out
Your iPhone/iPod software is too old
iPhone/iPod is locked up/plays but no sound
comes out
Using 1
other devices.
iD85/iPhone/iPod The iD85 is reacting to external interference
performance is erratic
No sound from iD85 Volume is set too low on iD85
iPhone/iPod didn't iPhone/iPod is not installed properly
charge up
iPhone/iPod is locked up/ frozen
iPhone/iPod battery has problem
No MW band radio MW loop antenna is not connected to the unit
sound but FM OK
MW band radio is very MW loop antenna isn't located properly
noisy
Time sync didn't work Older iPod models such as iPod mini do not
support time sync function

Troubleshooting

Possible Problem
st nd
or 2 generation iPod, iPod Shuffle or
Plug the AC adaptor into a working wall socket and plug the connector
into the supply jack on the unit
If unit is plugged in and doesn't respond, try resetting the unit by
following these steps:
a) remove iPhone/iPod from dock
b) unplug unit from power source
c) remove back up batteries
d) wait a few minutes, then resume use
Remove your iPhone/iPod from the dock and check for obstruction on
the connectors in the dock and on your iPhone/iPod. Then reseat it in
the dock.
Replace with new batteries
Check to make sure the polarity ( + and – ends) matches the diagram
in the battery compartment
Remove your iPhone/iPod from the dock and check for obstruction on
the connectors in the dock and on your iPhone/iPod. Then reseat it in
the dock.
Upgrade software on your iPhone/iPod via iTunes on your computer
Check the volume setting. Make sure your iPhone/iPod is working
properly before docking into the unit. Please refer to your
iPhone/iPod manual for details. See above for software upgrade
information.
You may need to reset your iPhone/iPod. Refer to your iPhone
or iPod user guide for details on how to perform a reset.
iD85 cannot control those iPod models or other devices.
Move unit away from potential sources of external interference such as
computers, modems, wireless devices (routers) or fluorescent light.
Make sure volume is turned up
Remove your iPhone/iPod from the dock and check for obstruction on
the connectors in the dock and on your iPhone/iPod. Then reseat it in
the dock.
Please make sure your iPhone/iPod is working properly before docking
into the unit. Please refer to your iPhone/iPod manual for details.
Plug the MW loop antenna connector to the jack on the back of the unit
Move the MW loop antenna away from the main unit AC adaptor and
rotate it for best reception
Make sure you are using an iPhone or newer iPod such as touch,
nano or classic. If not available, set time manually (see page 4).
10
Solution