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Summary of Contents for IHEAR MAX
- Page 1 HIGH DEFINITION HEARING DEVICE User Guide iHear Loud & Clear ®...
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Page 2: Important Notice
The exercise of such a waiver is not in your best health interest and its use is discouraged. iHear Medical will not sell a hearing device to you unless you either (1) obtain a signed medical clearance, or (2) -
Page 3: Contraindications & Disclaimers
3-10 feet. It’s especially important to remember this while adapting to amplification. If you have any questions regarding the use of this product, please contact your hearing health professional, or iHear Medical customer support at 1-844-iHEAR-44 (1-844-443-2744). -
Page 4: What Is Included
Important Notice: marking refers to right ear device. Blue marking refers to left ear device. iHEAR MAX Device ➀ 1x iHEAR MAX Battery Pack ➁ (6 Batteries / 2 months supply) 1Pack Cleaning Wipe (2x) ➂ ➀ MAX Tip Set ➃... -
Page 5: Ihearmax Programming Kit
Includes the iHearTest kit and the Programming Cable to program your iHEARMAX hearing device. It also includes a carrying case and travel bag. IMPORTANT The iHearUSB module and the Programming Cable are required to program your iHEAR MAX device(s). iHearTest iHearUSB Earphone & Eartips Travel Case... -
Page 6: Table Of Contents
What is Included ............4 iHEARMAX Programming Kit ........5 Table of Contents ............6 The iHEARMAX Device ..........7 Preparing your iHEAR MAX for use ......8 Tip Sizing & Selection ..........9 Removing the iHEARMAX from your ear ....10 iHEARMAX Tip Selection Guide ......11 iHEARMAX Clear Wire ..........12... -
Page 7: The Ihearmax Device
The iHEARMAX Device LEFT DEVICE RIGHT DEVICE ➃ ➄ ➅ ➀ Connector ➀ Socket ➁ Battery Door ➂ ➁ Clear Wire ➃ (Speaker Assembly) Speaker ➄ Tip ➅ ➂ Button ➆ Dot ➇ Programming Slit ➈ iHEARMAX Device ➇ ➆ ➈... -
Page 8: Preparing Your Ihear Max For Use
Preparing your iHEAR MAX for Use Inserting the Battery Battery door 1) Remove the tab from the battery. 2) Open the battery door by gently swinging it into the open position. 3) Insert the new battery with the positive (+) side up. -
Page 9: Tip Sizing & Selection
Tip Sizing & Selection Selecting the correct MAX Tip size for your ear(s) Correct Tip size should feel snug but comfortable in the ear and no whistling (feedback). u Start with the Tip that's already attached to the device. u Too tight? Go down a size. Too loose? Go up a size. -
Page 10: Removing The Ihearmax From Your Ear
Removing the iHEAR MAX from yourt ear 1) GRAB the Clear Wire 2) PULL AWAY from your ear Make sure that the Tip comes out with the device. Removing the Tip from the Speaker Speaker PINCH PULL the Tip and Connecting the Tip to the Speaker You will feel a light click as the Tip locks in. -
Page 11: Ihearmax Tip Selection Guide
10Vmm Best for Moderate or Severe Hearing For Mild to Moderate Hearing Losses Losses (up to 70dB, iHearTest Scores (up to 50dB, iHear Test Score 4). of 2 and 3). Eliminates feeling plugged up (occlusion effect) by open style venting u With Standard Tips, you may feel a little plugged up but should feel comfortable. -
Page 12: Ihearmax Clear Wire
If the Clear Wire is too long or too short, please contact iHear Customer Support with a photo of the device in your ear for evaluation by our Professional Support. If the size is incorrect for your ear, Customer Support will arrange to exchange for the correct size. -
Page 13: Replacing The Clear Wire
Replacing the Clear Wire Removing the Clear Wire HOLD PULL the Clear Wire and away from the device. Attaching the Clear Wire PUSH the Clear Wire connector firmly into the device socket. Make sure the Speaker color matches the Dot color on the device. -
Page 14: Changing The Sound Profile
Changing the Sound Profile Use the button on the back of the device to adjust volume and cycle through four (4) sound profiles different environments. Each push cycles to the next Button sound profile. Beeps & Push Button Control You will hear different beeps to help you identify the changes in our settings SOUND PROFILE BEEPS # OF... -
Page 15: Turning The Ihearmax Off And On
Turning the iHEAR MAX OFF & ON Turning the device OFF when not in use is important to prolong battery life. When the battery door is open, the device is OFF. iHEAR MAX is When the battery door is closed the device is ON. -
Page 16: Customizing Your Ihear Max
2) Inserting or removing the Tips 3) Inserting and Removing iHEARMAX from your ear 4) Turning your iHEAR MAX ON and OFF So far you have just been using the device with the factory settings. Selecting the correct Tip size is important. -
Page 17: Create An Ihear Account Or Sign In
Create an iHear Account or Sign in In order to use iHear Medical products or services, please create an account. (Skip if you already have an iHear account and proceed to Sign in.) Go to: www.ihearmedical.com Click on My iHear Account... -
Page 18: Installing The Ihtuner Application
The iH TUNER application allows you to program your iHEARMAX device(s) based on your personal preference. You may launch the iHTUNER from the iHear Dashboard. The dashboard is the launch site for all iHear software application. Go to iH TUNER and Click LAUNCH APPLICATION. -
Page 19: Launching The Ihtuner
Launching the iH TUNER Application If you have just finished installing the software, The iH TUNER application should launch automatically. If you need to re-launch the application, follow these instructions: www.ihearmedical.com/signin Sign in to your account at button for iHTUNER Click on the LAUNCH APPLICATION -OR-... -
Page 20: Care & Maintenance
Clean the iHEAR MAX daily using the Cleaning Wipe. IMPORTANT DO NOT USE isopropyl alcohol or alcohol-based products to clean the iHEAR MAX. This may damage the device and void the warranty. Replace Tips once a month for optimum performance and hygiene. - Page 21 The iHear Cleaning Wipes are available in a pack of 20 pairs (40 wipes total) u Tips need to be replaced once a month for optimum performance and best hygiene practices. u Cleaning Wipes and Tip replacements are available www.ihearmedical.com...
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Page 22: Troubleshooting Guide
Often the easiest way to stop feedback is to increase the size of the Tip or switch from vented to standard Tip IF USING STANDARD TIP IF USING VENTED TIP Increase size of the MAX TIP Try Standard MAX TIP 10mm 11mm... -
Page 23: Technical Specifications
The iHEARMAX is not suitable for profound hearing loss. Battery Type 312 Zinc Air | 1.35 V, 180 mAhr Battery Life 170 Hours (12 days of typical 14 hrs/day use) MAX Tip Life 30 days (typical use) Storage Temperature 60°F - 85°F (16°C - 29°C) Shipping Temperature 32°F - 122°F (0°C - 50°C) - Page 24 TECHNICAL SPECIFICATIONS Telecoil mode for telephone and audio loop systems. Available in Sound Profile #2. MAXIMUM OUTPUT (OSPL 90) Model: iHEAR MAX Ear: 2cc Coupler RTG GAIN Model: iHEAR MAX Ear: 2cc Coupler...
- Page 25 950 ms DAptivE ElEAsE Computer and Software Requirements* Personal computer with USB 2.0+ port iHear Software (Available for download online) Operating System: Windows 7 or higher Mac OS 10.10 or higher Internet connection 512 Kbps or higher www.ihearmedical.com/faq *Visit for the most up-to-date compatibility information.
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Page 26: Warranty
If the device contains a defect in material or workmanship, iHear Medical, Inc., at its option will repair or replace the device at no charge except for transportation to and from the point of service. - Page 27 DEVICE & SIZING INFORMATION For reference purposes please be sure to record pertinent information below for professional support or for reordering purposes. Right iHEARMAX Serial Number Left iHEARMAX Serial Number Right MAX Tip Size Left MAX Tip Size NOTES...
- Page 28 IMPORTANT: Use requires acceptance of the software license terms presented electronically during setup. Keep the iHEAR MAX device and parts out of reach of pets and children. Pets have been known to chew on them. Hearing aids and parts can be dangerous if they are swallowed by children or pets.
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