IHEAR iHearHD User Manual

IHEAR iHearHD User Manual

High definition hearing device

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HIGH DEFINITION HEARING DEVICE
User Guide
iHear Clearly, Invisible
®

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jim evely
February 1, 2025

HOW LONG TO CHARGE IHESRPRO HEARING AIDS

Summary of Contents for IHEAR iHearHD

  • Page 1 HIGH DEFINITION HEARING DEVICE User Guide iHear Clearly, Invisible ®...
  • Page 2: Important Notice

    The exercise of such a waiver is not in your best health interest and its use is discouraged. iHear Medical will not sell a hearing device to you unless you either (1) obtain a signed medical clearance, or (2)
  • Page 3: Contraindications & Disclaimers

    3-10 feet. It’s especially important to remember this while adapting to amplification. If you have any questions regarding the use of this product, please contact your hearing health professional, or iHear Medical customer support at 1-844-iHEAR-44 (1-844-443-2744).
  • Page 4: What Is Included

    WHAT IS INCLUDED Important Notice: marking refers to right device and Green right ear. marking refers to left device and left ear. iHEAR HD ➀ Device ® ➁ 1x Battery Pack (3 Battery Modules / 1 month supply) ➂ 1 Pack Cleaning Wipe (2x) ➃...
  • Page 5: Ihearhd Programming Kit

    The iHEARHD Programming Kit (Purchased Separately) Includes the iHearTest kit and the Programming Cable to program your iHEAR HD hearing device. It also includes a carrying case and travel bag. IMPORTANT The iHearUSB module and the Programming Cable are required to program your iHEAR HD device(s).
  • Page 6: Table Of Contents

    What is Included ..............4 iHEARHD Programming Kit ..........5 Table of Contents ..............6 DEVICE SETUP | Preparing the iHEAR HD for use ....7 Inserting the Battery Module & Turning ON the device ..8 Inserting the iHEARHD device into the Ear Canal ....9 Selecting the Correct Comfort Tip(s) Size for your Ear(s) ..10...
  • Page 7: Device Setup Preparing The Ihearhd For Use

    DEVICE SETUP Preparing the iHEARHD for use Remove the iHEARHD from the display stand PULL Remove & Dispose the Display Battery Cover PULL UP Repeat this step if you purchased both (Left & Right) hearing devices.
  • Page 8: Inserting The Battery Module & Turning On The Device

    Make sure to the Tab under the Hook The device is now ON. You will hear the startup melody when the iHEARHD is turned ON and placed in your ear within a few PINCH & LOCK seconds. To Turn ON...
  • Page 9: Inserting The Ihearhd Device Into The Ear Canal

    Inserting the iHEARHD device into the ear canal Start with the Medium Comfort Tip that is already attached Dot Up INSERT & PUSH IN Gently into ear canal Correct Tip size should feel snug but comfortable in the ear and no whistling (feedback).
  • Page 10: Selecting The Correct Comfort Tip(S) Size For Your Ear(S)

    Selecting the Correct Comfort Tip(s) Size for your Ear(s) If Medium does not fit comfortably or you hear whistling, try a different size. Try Small Too tight? Try Large Too loose? Try Extra Large Still loose? To Change the Tip PINCH from the wider PULL OUT...
  • Page 11: Changing The Sound Profile

    Changing the Sound Profile Use the Remote Control Magnet to adjust volume and cycle through four (4) sound profiles for different environments. Tragus select sound profile, tap the magnet over the tragus area. Each tap cycles to the next sound profile. Magnet Beeps &...
  • Page 12: Turning Off The Device & Removing The Battery Module (Manual Option)

    The device is now OFF. Alternative option: Use the Tool Kit to turn OFF the device (see page 18) PULL OUT Battery Module to remove Use only iHear Battery Modules. Tampering with the Battery Module will damage the device and void the warranty.
  • Page 13: Customizing Your Ihear Hd

    2) Inserting or removing the Comfort Tips 3) Inserting and Removing the iHEARHD from your ear 4) Turning your iHEARHD ON and OFF Selecting the correct Comfort Tip size is important. Ensure that it fits your ear comfortably - not too loose or too tight, and does not produce any whistling (feedback) sound.
  • Page 14: Create An Ihear Account Or Sign In

    Create an iHear Account or Sign in Create an account to use iHear Medical products or services. (Skip if you already have an iHear account and proceed to Sign in.) www.ihearmedical.com Go to: Click on My iHear Account To create a new account Click on Create an Account Œ...
  • Page 15: Installing The Ihtuner Application

    Installing the iHTUNER Application The iH TUNER application allows you to program your iHEARHD device(s) based on your personal preference. You may launch the iHTUNER from the iHear Dashboard. The dashboard is the launch site iHear software applications. iH TUNER...
  • Page 16: Launching The Ih Tuner Application

    Launching the iH TUNER Application If you have just finished installing the software, The iH TUNER application should launch automatically. If you need to re-launch the application, follow these instructions: www.ihearmedical.com/signin Sign in to your account at button for iH TUNER Click on the LAUNCH APPLICATION -OR-...
  • Page 17: The Ihearhd Tool Kit

    THE iHEARHD TOOL KIT The HD Tool Kit is a multi-purpose tool designed for use with your iHEAR HD device. It may be used to store your device, and aids in the insertion and removal of the device from your ear. It also holds the Remote Control to cycle through the different sound profiles.
  • Page 18: Storing & Turning Off The Ihearhd Using The Hd Tool Kit

    Storing & Turning OFF the iHEARHD Using the HD Tool Kit Insert the iHEAR HD into the device socket RIGHT LEFT Then Turn OFF: PUSH IN GENTLY PUSH IN GENTLY You will feel a light click when you push up.
  • Page 19: Removing The Ihearhd From The Hd Tool Kit And Turning It On

    Removing the iHEAR HD from the HD Tool Kit and Turning it ON PULL OUT SNAP IN the Battery Module to Turn You should feel a light click as the battery module securely locks to the device.
  • Page 20: Using The Removal Tool To Remove The Ihear Hd From The Ear (Optional)

    Using the Removal Tool to Remove the iHEAR HD From the Ear (optional) Removal Tool PULL OUT Removal Loop The removal loop should be curved up.
  • Page 21: Removing The Device From The Ear With The Removal Tool (Optional)

    Removing the device from the ear with the Removal Tool (optional) Place the removal loop over the device handle. Gently pull out the iHEARHD device from the ear canal. PUSH IN the Removal Tool to store in Tool Kit...
  • Page 22: Using The Insertion Tool To Insert The Ihear Hd In The Ear (Optional)

    Using the Insertion Tool to Insert the iHEAR HD in the Ear (optional) PULL OUT the Removal Tool ATTACH the Insertion tool to the iHEARHD Dot Colors Do Not Match Line Up Dot Colors Dot Colors Should Match...
  • Page 23 (for left ear) marker dot facing up. Do not squeeze the tool during insertion. Wiggling the iHEARHD device up and down may ease insertion into your ear canal. Squeeze the tool to release the device after it is properly positioned in the ear.
  • Page 24: Carrying Case

    Carrying Case Use the Carrying Case to store your iHEAR HD device and supplies. Carrying Case Place the iHEARHD device into the Tool Kit to store. The Tool Kit has been designed to turn off and hold your device to prolong battery life.
  • Page 25: Care & Maintenance

    IMPORTANT DO NOT USE isopropyl alcohol or alcohol-based products to clean the iHEARHD. This may damage the device and void the warranty. u Hold the device body as shown and wipe down the entire surface of the device. DO NOT remove the Comfort Tip from the device while cleaning.
  • Page 26: Care And Maintenance

    Clean the device daily, and replace the battery module and Comfort Tip periodically to avoid earwax contamination of the device. u The iHEARHD is designed to withstand limited water exposure such as surface swimming and showering. Exposure to chlorinated water or high-pressure water may damage the hearing device or the battery module.
  • Page 27: Technical Specifications

    Mild Loss þ Moderate Loss þ Moderately Severe Loss The iHEAR HD is not suitable for severe or profound hearing loss. Battery Type Zinc Air | 1.35 V, 90 mAhr Battery Life 125 Hours (9 days of typical 14 hrs/day use)
  • Page 28 TECHNICAL SPECIFICATIONS MAXIMUM OUTPUT (OSPL 90) FREQUENCY RESPONSE & MAXIMUM GAIN* AT 60 dBSPL INPUT *Nominal compression ratio settings of 1.4...
  • Page 29 950 ms DAptivE ElEAsE Computer and Software Requirements* Personal computer with USB 2.0+ port iHear Software (Available for download online) Operating System: Windows 7 or higher Mac OS 10.10 or higher Internet connection 512 Kbps or higher www.ihearmedical.com/faq *Visit for the most up-to-date compatibility information.
  • Page 30: Warranty

    If the device contains a defect in material or workmanship, iHear Medical, Inc., at its option will repair or replace the device at no charge except for transportation to and from the point of service.
  • Page 31 DEVICE & SIZING INFORMATION For reference purposes please be sure to record pertinent information below for professional support or for reordering purposes. Right iHEAR HD Serial Number Left iHEAR HD Serial Number Right Comfort Tip Size Left Comfort Tip Size...
  • Page 32 IMPORTANT: Use requires acceptance of the software license terms presented electronically during setup. Keep the iHEAR HD device and parts out of reach of pets and children. Pets have been known to chew on them. Hearing aids and parts can be dangerous if they are swallowed by children or pets.

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