LG WT7100C Series Owner's Manual page 40

40 TROUBLESHOOTING
Error Codes
Problem Possible Cause
If the balance is not successful, this
error will be displayed.
The load is too small.
Heavy articles are mixed with lighter
items.
The load is out of balance.
Water supply faucets are not fully
open.
Water line hoses are kinked,
pinched, or crushed.
Water inlet filters are clogged.
Water supply pressure to faucet or
house is too low.
Water supply connected with leak-
limiting hoses.
Drain hose is kinked, pinched, or
clogged.
Drain discharge is more than 96
inches (2.4 m) above bottom of
washer.
The Control Lock function is on
to prevent anyone from changing
cycles or operating the appliance.
Special drain feature
Solutions
• The automatic attempt to rebalance the load was
not successful. The cycle has been paused to
allow the load to be manually adjusted.
• Small loads may need additional items to be
added to allow the washer to balance the load.
• The load may have heavy items loaded with
lighter items. Always try to wash articles of
somewhat similar weight to allow the washer
to evenly distribute the weight of the load for
spinning.
• Manually redistribute the load if articles have
become tangled preventing the automatic
rebalancing from working properly.
• Make sure that the water faucets are fully open.
• Make sure that the hoses are not kinked or
pinched. Be careful when moving the washer.
• Clean the inlet filters. See Maintenance section.
• Check another faucet in the house to make sure
that household water pressure is adequate and
flow is not restricted. Disconnect the inlet hose
from the washer and run a few gallons of water
through the hose to flush the water supply lines.
If flow is too low, contact a plumber to have the
water lines repaired.
• Hoses designed to limit leaks can trip falsely and
prevent the washer from filling. The use of leak
limiting hoses is not recommended.
• Make sure the drain hose is free of clogs or kinks
and is not pinched behind or under the washer.
• Move the end of the drain hose so it's lower
than 96 inches (2.4 m) above the bottom of the
washer.
• Turn off Control Lock in the control panel. See
Control Lock under Option Buttons.
• If the washer is paused during a cycle for more
than 4 minutes, the cycle will be cancelled and
any water remaining in the tub will be drained.
• This is not an error code. It indicates that the
drain function is operating.