Miracall Technology MC-832KA User Manual
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Miracall Technology MC-832KA User Manual

Advanced hybrid phone system
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MC-832KA Hybrid System, MIRACALL TECHNOLOGY CO.,LTD
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MC-832KA
Advanced Hybrid Phone System
Users' Manual
Capacity: 4+16 expand to 4+24,4+32,8+16,8+24,8+32

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Summary of Contents for Miracall Technology MC-832KA

  • Page 1 MC-832KA Hybrid System, MIRACALL TECHNOLOGY CO.,LTD MC-832KA Advanced Hybrid Phone System Users’ Manual Capacity: 4+16 expand to 4+24,4+32,8+16,8+24,8+32...

  • Page 2: Table Of Contents

    MIRACALL TECHNOLOGY CO.,LTD Chapter 1 System Introduction 1-1 Electric Specification-------------------------------------------------------------------------------------------------------5 1-2 Mechanic Specification------------------------------------------------------------------------------- ---------------------5 1-3 System Capacity-------------------------------------------------------------------------------------------------------------5 1-4 Signal Parameter-------------------------------------------------------------------------------------------------------------5 1-5 Hardware Diagram ----------------------------------------------------------------------------------------------------------5 1-6 Installation Process---------------------------------------------------------------------------------------------------------9 Chapter 2 System Program 2-1 System Program 01~36 Overview --------------------------------------------------------------------------------------12 2-2 Features related with which Programs Overview ---------------------------------------------------------------------13...
  • Page 3 MIRACALL TECHNOLOGY CO.,LTD Program 29: Extension flexible numbering ---------------------------------------------------------------------------31 Program 30: IDD unit price setting ------------------------------------------------------------------------------------30 Program 31: DDD unit price setting -----------------------------------------------------------------------------------31 Program 32: Local Call unit price setting -----------------------------------------------------------------------------31 Program 33: Display of telephone charges ---------------------------------------------------------------------------33 Program 34: Review password of extension lock -------------------------------------------------------------------33...
  • Page 4 MIRACALL TECHNOLOGY CO.,LTD *2-5-31 Caller ID--------------------------------------------------------------------------------------------------------------71 2-5-32 Flash Time -----------------------------------------------------------------------------------------------------------72 Chapter 3 Operate a Call 3-1 Brief Features Introduction-----------------------------------------------------------------------------------------------73 3-2 Call Operation & Usage --------------------------------------------------------------------------------------------------74 *3-2-01 Intercom Call----------------------------------------------------------------------------------------------------------74 *3-2-02 Call Answer------------------------------------------------------------------------------------------------------------75 *3-2-03 Call Pickup ------------------------------------------------------------------------------------------------------------75 3-2-04 Pick-Up Call Directly--------------------------------------------------------------------------------------------------76 *3-2-05 Make Outside Call----------------------------------------------------------------------------------------------------76...
  • Page 5 MIRACALL TECHNOLOGY CO.,LTD System Program ---------------------------------------------------------------------------------------------------90 Remote Program ---------------------------------------------------------------------------------------------------90 Real-time Monitor -------------------------------------------------------------------------------------------------92 Phone Cost Check -------------------------------------------------------------------------------------------------92 Phone Charge Management --------------------------------------------------------------------------------------92 Software Backup ---------------------------------------------------------------------------------------------------93 Connecting Hotel Management Software ----------------------------------------------------------------------93 4-10 Remarks -------------------------------------------------------------------------------------------------------------93 Chapter 5 Trouble Shooting 5-1 Hardware Problem--------------------------------------------------------------------------------------------------------93 5-1-01 No Dialing Tone at Extension---------------------------------------------------------------------------------------93...

  • Page 6: Chapter 1 System Introduction

    MIRACALL TECHNOLOGY CO.,LTD Chapter 1 System Introduction 1-1 Electric Specification Item Specification Item Specification 110VAC / 220VAC ,50/60 HZ Input Voltage Max power consumption Max. Output Power Environment Temp. 0 ℃ ~ 55 ℃ Environment Humidity 20% - 90% Store Humidity...

  • Page 7: Signal Parameter

    MIRACALL TECHNOLOGY CO.,LTD 4/32 or 8/32: can connect max. 12pcs of key phone set(add 2pcs 08A Card); Allow max. 12 pcs Key Phones connect to the system. Available key phone set: MC-10, MC-20, MC-30 Fixed Built –in DISA Default 4-duration, 10-5-5-5 total 25seconds, fixed in Chinese announcement.
  • Page 8 MIRACALL TECHNOLOGY CO.,LTD 1-5-1 Main Unit “1”: ; “2”: Trunk Line 1 & Trunk Line 2 Trunk Line 3 & Trunk Line 4 “3~6” are hybrid ports, EXT001~004. Can connect 4pcs key phone or 4pcs single line phone. “7” “8”...
  • Page 9 MIRACALL TECHNOLOGY CO.,LTD 1&2: Inner 1pair; 3&4: External 1pair; 1-5-2 System Card 1-5-2-1 Mother Board 009-024 Ext. Slot can be connected to 08A or 08B card. （CON1） M02 card Power Socket (CON3) Trunk line5-8 Slot(CON2) Line1 4pcs key or 12pcs...

  • Page 10: Installation Process

    MIRACALL TECHNOLOGY CO.,LTD 1-5-2-3 08A Extension Card It is made up of peripheral processor, switching net, 8 extension port (4 ports for key phone or single phone and 4 ports for single phone.) and all kinds of control unit . Every board can be connected to 8 extension and 4 key phones at most.
  • Page 11 MIRACALL TECHNOLOGY CO.,LTD 1-6-2 System Configuration System configuration: Trunk. Line ( 4-8), extension ( 16-32 ) including 4~12 key phones. The expanding cards type include followings: M01 Mother Board. M02 multi-function card. 08A Extension Card. 08B Extension Card. 40P Trunk Line Card.
  • Page 12 MIRACALL TECHNOLOGY CO.,LTD Serial port for PBX COM port for computer 2 receiver 3 sender 7 ground Data transmission between PBX and computer as the above figure. ( 9 serial ports) 1-6-6 Back-up Battery Connection ( 2Pcs 12V/7AH) When system power off , back-up battery can make the system work normally. 24V battery is allowed (eg.: connect 2pcs of 12V battery).

  • Page 13: Chapter 2 System Program

    MIRACALL TECHNOLOGY CO.,LTD Chapter 2 System Program 2-1 System Program 01~36 Overview Time and date settings Trunk line setting #1 Trunk line setting #2 System speed dialing System setting #1 System setting #2 System setting #3 System setting #4 Night time switch & Discount call...
  • Page 14 MIRACALL TECHNOLOGY CO.,LTD Extension setting #1 Extension setting #2 Pickup group assignment Boss) / Secretary call group System password Special port setting System reset Extension flexible numbering IDD unit price setting DDD unit price setting Local call unit price setting...

  • Page 15: Before Access System Program

    MIRACALL TECHNOLOGY CO.,LTD 05,23 Line Preference Multi-operator Outgoing Access 09, 10, 14, 23 Paging Alert Signal 02,19 PBX Line Pick-up Group Assignment Private Line 01,09. 10, 11, 12 Select Language 14,34 Station Lock Station Number Assignment SMDR 04,05,07,35 System Date./time...

  • Page 16: Start Numeric System Program

    MIRACALL TECHNOLOGY CO.,LTD 3. After enter into system program status, input code number from “00 ”to “36”. Then set relative digit parameter. And some item or function only can be set by Key Phone. 4. How to set digit parameter ? ( “X” means digit “0-9”and it is available only for key phone.) When you see “XXXXX”...
  • Page 17 MIRACALL TECHNOLOGY CO.,LTD Programming for Single Line Telephone: Enter Month and then press key, enter Date and then press key, enter Week and then press key (Press key if no modify for any ),enter AM/PM and then press to return to the main menu. Finally, hang up the phone to quit the...

  • Page 18: Program 03: System Speed Dialing

    MIRACALL TECHNOLOGY CO.,LTD G: 0-1 (Pulse rate: 0 - 10 PPS, 1 - 20 PPS) H: 0-1 (On/off time: 0 - 1.5 seconds, 1 - 4 seconds. This means after outside talk finished , system take how long time to...

  • Page 19: Program 05: System Setting #2

    MIRACALL TECHNOLOGY CO.,LTD C: 1-4 (1~4rings, Number of rings time delay ; setting the time delay ringing for incoming calls through the CO/PBX line) D: 0-1 (Time to start reckoning: 0 - Start reckoning after 25 seconds of dialing the last digit, 1 - Start reckoning after 10 seconds of dialing the last digit) E: 0-1 (Start dialing number on hearing Auto Attendant announcement: 0 –dial after DISA speech, I –...

  • Page 20: Program 06: System Setting #3

    MIRACALL TECHNOLOGY CO.,LTD Program 06 SYSTEM SETTING #3 ◇◇ ◇◇ SYSTEM SETTING 3 -20200 ( - KLMNO ) K: 0-3 (Automatic redial time selection:0 - dialing 30 sec and retry after 3 min, I -dialing 30 sec and retry after for 1 min, 2 - dialing 30 sec and retry after 30 sec, 3 -dialing 15 sec and retry after 15 sec) L: 0~1 (IP Router, to add “#”...
  • Page 21 MIRACALL TECHNOLOGY CO.,LTD Program 08 NIGHT TIME SWITCH & DISCOUNT CALL ◇◇ ◇◇ INTL TIME1 00 (~26) XX: XX- YY: YY -ZZ XX:XX: the starting time of discount call (international long-distance) YY:YY: the end time of discount call (international long-distance) ZZ: discount call percentage (%) 01~02: same as setting “00”.
  • Page 22 MIRACALL TECHNOLOGY CO.,LTD be charged at same rate of RATE 1, same as long-distance call) 10: Similar to item 09, which is 2 Weekend Day. 11: The upper row display: HOLIDAY01 (night time status 1) The lower row display: X /Y-Z...
  • Page 23 MIRACALL TECHNOLOGY CO.,LTD Line2,….Last “X” stands for Trunk Line 8 ) Example: 001-10101011, which means extension001 can use Trunk Line1,3,5,7,8 to make outside call, not allow to use Trunk Line 2,4,6 (day time). Programming for Single Line Telephone: Enter extension port number and then press * key, enter the values of XXXXXXXX.Then press * key to enter next extension port number or press the # key to return to the main menu.

  • Page 24: Program 13: Setting Of Delay Ringing / Disa Setting

    MIRACALL TECHNOLOGY CO.,LTD Programming for Single Line Telephone: Enter extension port number and then press * key, enter the values of XXXXXXXX. Then press * key to enter next extension port number or press the # key to return to the main menu.

  • Page 25: Program 14: Class Of Service

    MIRACALL TECHNOLOGY CO.,LTD Programming for Single Line Telephone: Enter extension port number and then press * key, enter the values of XXXXXXXX.Then press * key to enter next extension port number or press the # key to return to the main menu.
  • Page 26 MIRACALL TECHNOLOGY CO.,LTD Program 15 RESTRICTION CODE A ◇◇ ◇◇ RESTRICT CODE A XX - YYYYyyyy : 01-04 (Group number, allow 4groups. Default: 01-00, 02-160, 03-960, 04-969) YYYYYYYY : Restrict code, max. 8 digits, for service class 2 and 4 in Program 14.

  • Page 27: Program 15: Restriction Code

    MIRACALL TECHNOLOGY CO.,LTD Programming for Single Line Telephone: Enter group number and then press * key, enter unrest code. Then press * key to next group number or press # key to return to the main menu. Program 18 PUBLIC RESTRICTION CODE D ◇◇...

  • Page 28: Program 20: Walking Account Code Setting

    MIRACALL TECHNOLOGY CO.,LTD Program 02: set Trunk Line1 as PBX Line. Program 14: set extension 012 as Class 2,3,4 or 5. Program 19: set PBX access code as 01-9, 02-0 . Programming for Single Line Telephone: Set: Enter group number and then press the * key, enter PBX code. Then press the * key to enter next group number or press the # key to return to the main menu.
  • Page 29 MIRACALL TECHNOLOGY CO.,LTD : 001-008 (Access code series number, max. 8groups) BBBBBB: DISA password for Trunk-to-Trunk transfer : 1-6 (Class of service (refer to program 14)) : 1-4 (Authority of Trunk Line access, 1-4types, assigned by 125~128 in program 13) The function is convenient for the staffs OUTSIDE of company, who want to make long-distance call via company PBX line.
  • Page 30 MIRACALL TECHNOLOGY CO.,LTD Program 23 EXTENSION SETTING #2 ◇◇ ◇◇ EXT SETTING 2 XXX – ABCDE TELXXX: 001-032 (Extension port number. “ *** “ represent all extensions, Default: All Extensions - 02000) A: 0-8 (Select Trunk Line automatically from 0 to 8; 0 represents any leisure CO, 1-8 represent line 1-8) B: 0-2 (DND setting: 0 - Disable DND.
  • Page 31 MIRACALL TECHNOLOGY CO.,LTD Program 25 BOSS/SECRETARY CALL GROUP ◇◇ ◇◇ EXEC/SEC PAIR X - EX – SE X: 1-8 (number of group of Boss / Secretary pair, max 8groups) EX: 001-032 (Extension port number of Boss) SE: 001-032 (Extension port number of Secretary)

  • Page 32: Program 28: System Reset

    MIRACALL TECHNOLOGY CO.,LTD Console 2 : XXX (Default: NIL), then press TRFR Console 3 : XXX (Default: NIL) ABC: 001-008(Default: nil, the Trunk-to-Trunk extension port must select from port 001~008 ) XXX: extension number ,from 001~032 ※ If system uses the function of Trunk-to-Trunk transfer via DISA or non-supervise meeting of two Trunks, then an extension port should be set as the connect-bridge for phoning between these two lines.
  • Page 33 MIRACALL TECHNOLOGY CO.,LTD TELXXX: Extension port number (001~032, “ *** “ represent all ports) XXXX : It is the programming extension number from two digits to four digits. The leading digit number must be 2,3 or 8 (or allow 1~8, see program 07 ). Same extension numbers are not allowed in system. Thus before you assign extension port numbers, you must clear all of the previous extension numbers by simple step to enter “...

  • Page 34: Program 32: Local Call Unit Price Setting

    MIRACALL TECHNOLOGY CO.,LTD 0XXXX is area code of domestic distance call. First “0” is fixed value and only last 4 digits can be modified. If “X” is set as “*” that means it can be 0...9 numerals. YY:YY is the corresponding unit price for every 6 seconds of the present area code.

  • Page 35: Program 34: Review Password Of Extension Lock

    MIRACALL TECHNOLOGY CO.,LTD (1) Extension port number: 001~032 (2) Account code: *001~*255 (3) DISA (Trunk-to-Trunk transfer) access code: *#1~*#8 (4) Trunk Line port number: #1 ~ #8 Display the charges of all time: Enter XXX or password and then press HOLD key Display the charges of specify time: Enter XXX or password and then press HOLD key to display the charges of specify time, and then press TRF key.

  • Page 36: System Feature Setting & Program

    MIRACALL TECHNOLOGY CO.,LTD XXX is three inputting methods: 1. Extension port number: 001~032 2. Account code number: *001~*255 3. DISA (Trunk-to-Trunk transfer) access code: *#1~ *#8 Set: Enter XXX, press TFR key or HOLD key and then enter charges of call from 0000.00 to 9999.99, and then press HOLD key to store.

  • Page 37: Trunk Number Integrated

    MIRACALL TECHNOLOGY CO.,LTD PM position, then input “AM” or “PM “; If want to revise, press “ TRFR” key once, cursor shift to year position ,then can input purpose year number and repeat the above procedure ,then confirm ,press “HOLD”...
  • Page 38 MIRACALL TECHNOLOGY CO.,LTD function. “0” is represent that the delay time is 0 second. “1” is represent that the delay time is 1second,……“7” is represent that the delay time is 7seconds. When want to use swift selection, adjust according fact.

  • Page 39: Virtual Outcall Without Dialing "9

    MIRACALL TECHNOLOGY CO.,LTD No need to input public number.). After confirm that is correct, press” HOLD” key once and exit from item NO. 03 automatically; After hear identification tone “ du”, input item code 01 and input X. (X is represent for outside port NO. from 1 to 8.

  • Page 40: Ip Routing

    MIRACALL TECHNOLOGY CO.,LTD * The function is set at System Program 02. * Setting of item No. 02 for outside line: “11020” represents for dialing out without pressing”9”, “11030” represents for dialing out without pressing”0”. * Extension doesn’t have the function the in Trunk Line tone status when Off-hook .
  • Page 41 MIRACALL TECHNOLOGY CO.,LTD Default Setting Notice * Implementing the function is consisted of the following relative items. And can set 10 groups IP , and at the same time, can be used 10 users. Before setting, must use IP card at real occasion and record the following information, then begin to set.

  • Page 42: Speed Dialing

    MIRACALL TECHNOLOGY CO.,LTD card password. Input “TRFR” key twice and cursor shifts to waiting time for dialing IP card number then input the time. Thus, complete the first IP group operation. If want to input another group IP card number, press “TRFR”...

  • Page 43: Walking Account Code

    MIRACALL TECHNOLOGY CO.,LTD identification tone . Otherwise, press “CLEAR” key once and exit from system or hook on or off to exit from system. For example: set outside line number 0755-88888888 as abbreviation code “02”. On hook-on status, press “CHECK” three times –1234567-03-02-Press “TRFR” key once –...
  • Page 44 MIRACALL TECHNOLOGY CO.,LTD Program procedure Operation at key phone On hook-on status, press “CHECK” three times and input password “1234567”, input item code “20” after hearing “du” identification tone, then input password group No.. Press “ TRFR” key once , cursor shifts to password column and input 6 digits password.
  • Page 45 MIRACALL TECHNOLOGY CO.,LTD Notice * The function only can be set at System Program 21. * 001-XXXXXX-1-1 meaning: “001” stands for the first group of Trunk-to-Trunk password, XXXXXX stands for 6 digits Trunk-to-Trunk password. The third column“1”stands for class of service, more detail class type and description , please refer to System Program 14 and the forth column “1”...

  • Page 46: System Password

    MIRACALL TECHNOLOGY CO.,LTD For example: set one group of Trunk-to-Trunk password as 666666 ,DISA port as 008. All trunk lines are available for auto-attendant mode. On hook-off status, press “##787”–1234567-21-001-Press “*” key – 666666-Press “ #” –27- 008– #01 - *** - 10130#- exit.
  • Page 47 MIRACALL TECHNOLOGY CO.,LTD Function Introduction Charge rate is the unit price of long distance call during a certain time. There are the following three kind charge rate a : for international long distance call , for domestic long distance call and local call.

  • Page 48: Manager And Secretary Group

    MIRACALL TECHNOLOGY CO.,LTD –0025-Press“HOLD” key once- 31-757- Press “TRFR” key once –0080- Press “HOLD” key once –32-8- Press “TRFR” key once –0050- Press “HOLD” key once -press “CLEAR” key once and exit. ※ Unavailable to operation at single line phone.
  • Page 49 MIRACALL TECHNOLOGY CO.,LTD port number column, then input relative port No.. If want to set another Manager/Secretary group, repeat the above procedure. After confirm, press “ #” key once and exit from the system item program. If still program other system item, input purpose item No. . Otherwise, hook on to exit.

  • Page 50: Day/Night Time

    MIRACALL TECHNOLOGY CO.,LTD -***- press “TRFR” key-0- press “HOLD” key-24-4- press “TRFR” key-***- press “TRFR” key-0- press “HOLD” key-24-1-press “TRFR” key-001- press “TRFR” key-1- press “TRFR” key-002- press “TRFR” key-1- press “TRFR” key-003- press “TRFR” key-1- press “HOLD” key-24-2- press “TRFR” key-***- press “TRFR”...

  • Page 51: Pbx Code

    MIRACALL TECHNOLOGY CO.,LTD On hook-on status, press “CHECK” key three times and input system password “1234567”. Then input purpose System Program08 and input sub-item No.06 to set the first time duration after hear “du” identification tone. Then press “TRFR” key once and cursor shifts to the first time duration column, then input start time of the first duration.

  • Page 52: Extension Flexible Numbering

    MIRACALL TECHNOLOGY CO.,LTD On hook-on status, press “CHECK” key three times and input system password “1234567”. Then input purpose System Program19 and input group No. to after hear “du” identification tone. Then press “TRFR” key once and cursor shifts to dialing –out code column, then input PBX code. If want input more PBX code, Then press “TRFR”...

  • Page 53: Class Of Services

    MIRACALL TECHNOLOGY CO.,LTD Operation at key phone On hook-on status, press “CHECK” key three times and input system password “1234567”. Then input purpose System Program29 and input purpose extension port No. to after hear “du” identification tone. Then press “TRFR” key once and cursor shifts to extension number column, then press “CLEAR” key and delete original extension number, then input new extension number.
  • Page 54 MIRACALL TECHNOLOGY CO.,LTD * The first class: The highest class and non-restriction. It defaults to be available for international long distance call. * The second class: it restricts the telephone number, which the leading number is set at System Program 15.

  • Page 55: Do Not Disturb

    MIRACALL TECHNOLOGY CO.,LTD On hook-on status, press “CHECK” key three times-1234567-14-001- press “TRFR” key-26- press “ HOLD” key- press “CLEAR” key once and exit from system. Operation at single line phone Hook off and input “##787” and input system password “1234567”. Then input purpose System Program14 and input purpose extension port No.

  • Page 56: Interrupt / Break An Outside Call

    MIRACALL TECHNOLOGY CO.,LTD from system or hook on or off to exit. For example: Set extension number 8002 at extension port No. 002 to be Do-Not-Disturb for outside line. On hook-on status, press “CHECK” key three times and input system password “1234567”-23-002- press “TRFR”...

  • Page 57: Dialing Out Directly

    MIRACALL TECHNOLOGY CO.,LTD Program Procedure Operation at key phone On hook-on status, press “CHECK” key three times and input system password “1234567”. Then input purpose System Program22 and input purpose port No. to after hear “du” identification tone. Then press “TRFR”...

  • Page 58: Call Duration Alert

    MIRACALL TECHNOLOGY CO.,LTD * The function instruction is set at the forth digit at System Program 23. Because there are several function instruction set at the system item, don’t change other non-relative digit. Otherwise, will effect other function to be implemented. The biggest trouble cause the do-not-disturb is non-effective.
  • Page 59 MIRACALL TECHNOLOGY CO.,LTD duration set . system will make alert notice tone and switch off. It can manage the calls and save call charge. Default Setting ***- 30001 All extensions are not set the function. Notice * The function instruction is set at the third digit at System Program 22. Because there are several function instruction set at the system item, don’t change other non-relative digit.

  • Page 60: Call Waiting Signaling

    MIRACALL TECHNOLOGY CO.,LTD program other system item, input purpose item No. . Otherwise, hook on to exit. For example: Set extension number 8008 at extension port No. 008 to 3 minutes alarm. And set extension number 8009 at extension port No. 009 to 6 minutes alarm.

  • Page 61: Auto-Answer

    MIRACALL TECHNOLOGY CO.,LTD “TRFR” key-20001- press “ HOLD” key -press “CLEAR” key and exit from system. Operation at single line phone Hook off, input“ ##787 ” and input system password “1234567”. Then input purpose System Program22 and input purpose port No. after hear “du” identification tone. Then press “*” key once and cursor shifts to function column and input relative digit for the function.

  • Page 62: Language Selection

    MIRACALL TECHNOLOGY CO.,LTD “TRFR” key once and cursor shifts to function column and input relative digit for the function. If want to set other function, Then press “TRFR” key once and cursor shifts to extension port No., and repeat the above procedure.

  • Page 63: Caller Id

    MIRACALL TECHNOLOGY CO.,LTD ※It is unavailable at single line phone. *2-5-23 Caller ID Function Introduction Extensions call each other. The calling extension number can be displayed at the extension called. Default Setting ***- 30001 The function is closed at all extensions.

  • Page 64: Exclusive Incoming Line

    MIRACALL TECHNOLOGY CO.,LTD once and exit from System Program22 automatically. If still program other system item, input purpose item No.. Otherwise, hook off to exit. For example: Set extension number 8010 at extension port No. 010 to open Caller ID function.

  • Page 65: Exclusive Outgoing Line

    MIRACALL TECHNOLOGY CO.,LTD once and exit from system or hook on or off to exit. For example: When all outside lines route in , extension 8001 at extension port No. 001 rings at daytime . When the second outside line route in , extension 8002 at extension port No. 002 rings and extension 8001 at extension port No.
  • Page 66 MIRACALL TECHNOLOGY CO.,LTD Notice * The function instruction is set at outside line column of System Program 09, 10. System can appoint some extension to ring at daytime (set at System Program 09) and some extension rings at nighttime (set at System Program 10).

  • Page 67: Ringing Delay

    MIRACALL TECHNOLOGY CO.,LTD For example: Only the first 8 outside lines can dial out at extension 8001 of extension port No. 001 at daytime. All outside lines can not rout out at any extension. System can switch between daytime and nighttime automatically. The daytime is from 8:00 AM to 6:00 PM, Other time is set for nighttime.

  • Page 68: Outside Line Setting

    MIRACALL TECHNOLOGY CO.,LTD once and exit from system or hook on or off to exit. For example: Extension 8001 at extension port No. 001 and extension 8003 at extension port No. 003 ring together when outside line call in. But 8003 is a fax machine, so 8003 is set to ring after 8001 rings twice.

  • Page 69: Auto-Attendant

    MIRACALL TECHNOLOGY CO.,LTD Program Procedure Operation at key phone On hook-on status, press “CHECK” key three times and input system password “1234567”. Then input purpose System Program01 and input purpose Trunk line port No. after hear “du” identification tone. Then press “TRFR”...
  • Page 70 MIRACALL TECHNOLOGY CO.,LTD “10030” is function column and every digit stands for different function. The first digit stands for use status of Trunk line port__ “0” stands for the Trunk line port is not used. “1” stands for the Trunk line port is used. “2” stands for the Trunk line port is used with Caller ID.

  • Page 71: Multi-Routing

    MIRACALL TECHNOLOGY CO.,LTD to open other trunk. line port , Then press “TRFR” key once and cursor shifts to Trunk line port No., and repeat the above procedure. After confirm, press “ HOLD” key once and exit from System Program01 automatically.

  • Page 72: Revert Charge

    MIRACALL TECHNOLOGY CO.,LTD If want to change other Trunk line port , Then press “TRFR” key once and cursor shifts to Trunk line port No. Column and input Trunk line port No. XX or X, and repeat the above procedure. After confirm, press “...

  • Page 73: Caller Id

    MIRACALL TECHNOLOGY CO.,LTD On hook-on status, press “CHECK” key three times and input system password “1234567”. Then input purpose System Program02 and input purpose Trunk line port X ( X stands for Trunk line from 1 to 8.) after hear “du” identification tone. Then press “TRFR” key once and cursor shifts to program status column and input “00011”, finishing inputting means finishing program.

  • Page 74: Flash Time

    MIRACALL TECHNOLOGY CO.,LTD The first digit stands for use status of Trunk line port__ “0” stands for the Trunk line port is not used. “1” stands for the trunk. line port is used. “2” stands for the trunk. line port is used with Caller ID.
  • Page 75 MIRACALL TECHNOLOGY CO.,LTD Function Introduction It is used under slow selection mode of integrated trunk numbers. If the flash time of public number is not enough, system can adjust it by programming. Default 00010 Notice * Check the Trunk line port of public Trunk line number firstly.

  • Page 76: Chapter 3 Operate A Call

    MIRACALL TECHNOLOGY CO.,LTD Chapter 3 Operate a Call 3-1 Brief Feature Introduction Trunk Numbers Integrated If your company has several Trunk Lines with different telephone numbers, you can public only one number by using this function. Therefore, calls for the public number can be routed through all of the Trunk Lines.

  • Page 77: Call Operation & Usage

    MIRACALL TECHNOLOGY CO.,LTD Charge & Program Software This software can be used for system status monitoring, system programming and SMDR statistics. Trunk Line and extension status can be monitored lively in system monitoring mode. Extension numbers, classes of service and account codes can be set and changed in system programming mode.

  • Page 78: Call Pickup

    MIRACALL TECHNOLOGY CO.,LTD Function Introduction To receive an incoming call on the ringing extension, by regular phone set or key phone. Operation Instruction Off-hook or pressing “ SPK” key on key phone. *3-2-03 Call Pick-Up Function Introduction User can pick-up a ringing call at another extension in the same group.

  • Page 79: Auto- Callback On Busy (Trunk Line)

    MIRACALL TECHNOLOGY CO.,LTD If Trunk line is connected to a virtual net , user must dial appointed code when dialing out. 3-2-06 Auto- Callback on Busy (Trunk Line busy) Function Introduction When dialing outside but hear an occupied tone, user can input the code to make reservation for this busy line.

  • Page 80: Retrieve A Holding Call

    MIRACALL TECHNOLOGY CO.,LTD Operation Instruction After building a conversation between extension A and extension B, extension A tell extension B the outside line number he/she want to dial out. Then extension B press Hookswitch (or press “ FLASH” key) and hold extension A.

  • Page 81: Interrupt An Outside Call

    MIRACALL TECHNOLOGY CO.,LTD (Retrieving at local extension): Off-hook + press “44”. Retrieve Default holding (Retrieving another extension or an extension line appointed) Press “#4” + desired extension number (Retrieving at Trunk Line appointed) press“4*0X” ( Note: “X” is CO serial No. from 1 to 8.)

  • Page 82: Trunk-To-Trunk Economical Call Via Disa

    MIRACALL TECHNOLOGY CO.,LTD 3-2-13 Trunk-to-Trunk Economical Call via DISA Function Introduction People outside of company can use the company’s Trunk Line to make an outside call. For example, when an employee is out of the company, he can call back to company PBX, and use company’s trunk line to make cheap long distance call.

  • Page 83: Hotline Dialing

    MIRACALL TECHNOLOGY CO.,LTD Speed Dialing Off-hook, press “ *XX ” on hearing dialing tone . (XX is for Default code from “00” to “49”.) Note ※ Max. outside number digit is 19-digits. ※ There is total 50 group speed dialing code.

  • Page 84: Extension Lock Password

    MIRACALL TECHNOLOGY CO.,LTD Note ※ Account code is set and related with System Program 22, and can se 255 account at most. ※ Since the system has the memory for the account code, after a conversation and goes on-hook, users can continue to dial another outside call without inputting the account code again within 10 seconds.

  • Page 85: Conference Call

    MIRACALL TECHNOLOGY CO.,LTD Duration conversation: Flash Hookswitch (or press FLASH Conference Call key), press “5” on hearing dialing tone, then dial 3 or other Default extension number, after other conversation established, Flash Hookswitch again, press “4”. 3-party conference established. Note: ※...

  • Page 86: Call Transfer

    MIRACALL TECHNOLOGY CO.,LTD *3-2-21 Call Transfer Function Introduction A call during conversation can be transferred to an any extension. Operation Instruction After conversation established, Flash Hookswitch (or press “ FLASH” key), and hold the incoming call (hearing holding music.), Then dial the desired extension number, on-hook when hearing the tone. (Thus, the incoming call is transferred to the called extension) .

  • Page 87: Paging Pickup

    MIRACALL TECHNOLOGY CO.,LTD the Subscriber B can pick up the call. Operation Instruction FEATURE Operate Note Paging Off-hook + “63” + paging notice Default tone + start paging Note: ※ When call out or call in, before starting paging, system will firstly announce the relevant Trunk line serial number., following paging notice tone.

  • Page 88: Do Not Disturb Setting

    MIRACALL TECHNOLOGY CO.,LTD Function Introduction Forward the calls to second extension nearby when User leave the desk, or forward the call to remote Cell phone. Operation Instruction FEATURE Operate Note Call Off-hook + “#71XXXXY#” + on-hook Default forwarding (XXXX: desired extension, Y=1,2,3,4) Note ※Y = 1 (forwarding directly)

  • Page 89: Wakeup Call

    MIRACALL TECHNOLOGY CO.,LTD Function Introduction User can cancel do-not-disturb and call forwarding function. Operation Instruction FEATURE Operate Note Off-hook + “79#” + on-hook. Default Cancel DND, Call Forwarding Note: ※ The function must be operated and only valid in the involved extension.

  • Page 90: Adjust System Time

    MIRACALL TECHNOLOGY CO.,LTD 3-2-29 Adjust System Time Function Introduction User can adjust time if it is not correct in system. Operation Instruction FEATURE Operate Note Adjust System Time Off-hook +“771HHMM” + on-hook. Default Note: ※ The function should set at port 001 only.

  • Page 91: External Music Switch

    MIRACALL TECHNOLOGY CO.,LTD FEATURE Operate Note Record: Off-hook + “789X#” ( X =1, 2,3,4, to record Default Auto attendant first, second, third and forth duration outgoing message respectively.) Play the outgoing message Off-hook + “780X#” ( X =1, 2,3,4, to play first, second, third and forth duration outgoing message respectively.)

  • Page 92: Extension Number Report

    MIRACALL TECHNOLOGY CO.,LTD Note: ※ The operation should be on port 001 only. ※ The External Music port is at the optional M02 Multi-function card. * 3-2-33 Extension Number Report Function Introduction System can announce original extension number automatically .

  • Page 93: System Program

    MIRACALL TECHNOLOGY CO.,LTD System Program 4-3-01, Software Start Click shortcut 3S Software. When the first time to open the software ,it remind the verify data between PBX & Software. Then user can also see the communicate progress. If the communication between PBX &...
  • Page 94 MIRACALL TECHNOLOGY CO.,LTD Including 3minites alarm, 6 and 9 minutes alarm , no alarm. System default is Alarm for both incoming & outgoing. If user want to set outgoing only, pls. go to Switch On/off Parameter. 4-3-08, Dialing-out Mode setting Including extension goes off hook is in Intercom mode or in External mode.

  • Page 95: Remote Program

    MIRACALL TECHNOLOGY CO.,LTD Remote Program The technical can email Programmed Files (*mdb) to end users to help them to make program the PBX. Once receive the files, user can import the data . There’s choices to start Extension Parameters, Trunk Line Parameters, Switch Parameters, Other Parameters etc.

  • Page 96: Connecting Hotel Management Software

    “18, Completely Flexible Extension coding, and non-completely Flexible Extension coding” invalid. “15, Fixed OGM, OGM record ” invalid in MC-832KA). Trunk Line Parameter(2)- Router line, dialing “1” out, in MC-832KA, it should be dial “3” out. Chapter 5 Trouble Shooting...
  • Page 97 MIRACALL TECHNOLOGY CO.,LTD 4.Power supply will restart at main 4. Re-setting Caller ID and making system frame when extension is set caller the power on or off. ID or system setting is wrong. 5. Terminal port is broken or 5. finding broken components and system cause failure.
  • Page 98 MIRACALL TECHNOLOGY CO.,LTD 5.The IP area doesn’t open IP 5. Starting IP routing for these area. routing . 6. There is some wrong at system 6. Program again. program item No. 03,07,30,06,23. 5-2-03 1. Not setting the function at 1. Change another main frame with the No Caller ID main frame.
  • Page 99 MIRACALL TECHNOLOGY CO.,LTD computer 2.The default serial port for 3S 2. Reset the serial port of 3S software and software is not compatible with make it comply with serial port in system . serial port in system. 3. Serial port in computer is 3.
  • Page 100 MIRACALL TECHNOLOGY CO.,LTD Retrieving appointed extension Hook off + # # 4 + extension number number: “ ICM” + #4 + extension number Retrieving appointed Trunk Line Hook off + # # 1 + Trunk Line port number number: “ ICM” + #1 + Trunk Line port Paging “ICM”...
  • Page 101 MIRACALL TECHNOLOGY CO.,LTD Operation Instruction List Function Operation Key Phone Normal Phone Canceling Do-Not- “ICM” + # 79 # Hook off + # # 79 # Disturb And call forwarding Opening IP Routing: “ICM” + #730# Hook off + # # 730 # Opening Canceling IP Routing: “ICM”...
  • Page 102 MIRACALL TECHNOLOGY CO.,LTD Canceling Morning call 2 at operator for Canceling Morning call 2 at operator for extension: extension: “ICM” + #773# hour minute #+ extension Hook off +# #773# + extension number + number + # １０１...

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