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What to do for Warranty Service
During the first thirty (30) days, a defective product is eligible for over-the-counter
exchange at the retailer from whom it was purchased.
After thirty (30) days, the defective product should be returned to the Fizzics'
authorized service center. For the shipping address of the authorized service
center, please follow the instructions of the Warranty Return Form available at
http://www.fizzics.com/warranty.
Your product will be repaired or replaced if examination by the service center
determines the product is defective. Products that are received damaged as a
result of shipping will require you to file a claim with the carrier prior to repair. A
FIZZICS DRAFTPOUR
product received with missing parts or with damage due to abuse, inadequate
packaging modification or some other noncompliance with this limited warranty
will be returned to un-opened.
BEER DISPENSER
Note: A product received which was not made by Fizzics or which is not defective
as determined by our test procedures will not be repaired and will be returned to
you.
To Obtain Warranty Service
1. Download the Warranty Return Form from
http://www.fizzics.com/warranty
to be
issued a Return Authorization (RA) number and follow the directions on the form
which includes the address to the warranty return center.
2. Once you receive an RA number, please ship the unit in its original
packaging. Make sure to include a copy of your original, dated proof of purchase
receipt and a copy of the Warranty Return Form in your return shipment.
3. Make sure to include a return shipping address within the package— IMPORTANT
4. Please do not return your unit for warranty service without receiving a Return
Authorization (RA) number from Fizzics. Any Fizzics dispenser that is returned without
an RA number will be returned to the sender without servicing.
Please retain your original sales receipt, the carton, packaging materials; all printed
material and original Warranty Return Form.
Fizzics Warranty and Support
41 Simon Street
USER GUIDE
Nashua, NH 03060
Telephone: 800-544-6201
M-F 9am-5pm EST
E-Mail: support@fizzicsgroup.com
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Summary of Contents for fizzics DRAFTPOUR
- Page 1 BEER DISPENSER Note: A product received which was not made by Fizzics or which is not defective as determined by our test procedures will not be repaired and will be returned to you.
- Page 2 Limited One Year Warranty To ensure that no beer goes to waste and you enjoy a smooth Fizzics Group, Inc. warrants that your beer dispenser will be free of defects in experience from start to finish, read these this manual before use.
- Page 3 • For best results, rinse your glass with cold water prior to use. While DraftPour is portable, be sure to not leave it exposed to water • Do not dry the inside of the glass with any type of towel or rag.
- Page 4 Micro-Foam. The beer to Micro-Foam ratio is ultimately a personal preference, so if you enjoy extra Micro-Foam, go for it! Q: When I plug the DraftPour into the wall via USB cable will it also re-charge the batteries? 4. Why am I getting too much foam when I pull the handle A: No, the USB plug only provides power while plugged in.
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