CircuPool Help Guides:
Problem
Power LED and Display Screen
not turning on.
Low or no chlorine residual.
Water Fault LED on.
Possible Cause
Power not connected to unit.
Circuit Breaker Tripped.
Loose ribbon cable between
Power Circuit Board and Display
Circuit Board.
Insufficient chlorine output %.
Insufficient running times.
Low stabilizer (cyanuric acid)
level in pool water
Ph too high.
Temporary loss of chlorine due
to heavy bather load, rain,
organic matter.
Salt Content below 2500ppm
Calcified or clogged cell.
High nitrates or phosphates in
pool water.
Metals present in pool water.
Insufficient or no water flow
through cell.
Pump speed too low (for multi
speed pumps).
No salt in pool water.
Cell Cable not connected to
Corrective Action
Check that the Power Module is connected to a
208240 VAC service, or a 110-120 VAC service.
Check that the Power Module internal wiring
matches the voltage
Verify input voltage with a voltmeter. If there is
input power, the circuit breaker may have
tripped. The Infinity Series is protected by a 3
amp circuit breaker located at the base of the
Power Module. To reset the circuit breaker press
the small yellow pin back in. Main power to the
unit must be turned off prior to resetting the
circuit breaker. Should the circuit breaker
continue to trip after this exercise then you
should consult Compu Pool for assistance.
Check that the ribbon cable between the Power
Circuit Board (back) and the Display Circuit Board
(front) is securely connected.
Increase chlorine production by pressing the "+"
button.
Increase the operating hours of the pool
filtration pump and chlorine generator.
Add stabilizer to maintain a level of 30 – 60 ppm.
Adjust Ph level to 7.2 – 7.8.
Set the unit to Super Chlor and let run for a 24
hour period. Re-check and if still low take pool
water sample to pool professional.
Add additional salt to pool to bring salinity
within 3000 - 4000ppm (3500 ideal)
Remove cell from plumbing line and clean
Contact pool professional
Contact pool professional
Check that the pump is operating correctly and
turns on and off with the chlorine generator with
the timer.
Ensure that pump strainer baskets are not
clogged.
Check that all valves are opened correctly. Check
for any blockages.
Clean or backwash filter if dirty.
Increase the pump speed to ensure consistent
and sufficient water flow through the Cell.
Add salt to pool water to reach required level of
30004000ppm (3500 ideal)
Check that the Cell Cable connector is correctly
RJ-G Series
1
Need help?
Do you have a question about the CircuPool RJ-G Series and is the answer not in the manual?
Questions and answers