SkyCaddie SGX Quick Start Manual

SGX DEVICE LAYOUT OVERVIEW: SETUP PROCESS
™
If You Plan To Play With The SGX Now
Omni-Directional, High Performance
GPS Antenna
• The SGX is ready-to-play out of the box, with a
30-day complimentary preload of up to 30,000
GPS Signal Indicator
ground-verified course maps with basic green
information (front/center/back distances).
Micro-USB Port
(for charging and
• Look on the back of this Quick Start Guide
connecting to
for a summary of features and how to use
your computer)
them during play. NOTE: Some features
Battery Gauge
are only available after you purchase a SGX
Digital Clock
Membership Plan during registration.
Hole Button
• When you are finished playing with the SGX,
Right Key
please follow the instructions below ("If You
Plan To Play With The SGX Later").
Info Button
Power Button and
Center Key If You Plan To Play With The SGX Later
We recommend following these steps (in order):
Left Key
Menu Button 1. Charge your SGX: Plug the SGX into an open
Mark Ball Button wall outlet to recharge the battery. See "Charging
Your SGX" for details. You may complete the next
step while the SGX is charging.
Thumb Pad
2. Download CaddieSync™ and the SGX User
Guide from SkyGolf.com: Both files are
freely available for download. See "Files To
Power On
Download" for more information.
Press and hold the Center Key
approximately 3 seconds until the 3. Activate/Register Your SGX Through
SGX display turns on. CaddieSync: It is required to register your
SGX with SkyGolf. Simply connect the SGX to
Power Off
your computer and launch CaddieSync. See
Press and hold the Center Key until the SGX "Activating Your SGX" for instructions.
confirms that you would like to power the device
off. Select "OK" to turn it off. Once finished, your SGX will be registered in your
name and you can start playing with it at any time!
CHARGING YOUR SGX FILES TO DOWNLOAD
We recommend charging the SGX each time Please download the following files by entering the
before playing a round. The rechargeable battery web addresses listed below into your web browser:
should hold a single charge for up to 14 hours of
CaddieSync™ Desktop Software
continuous play. If the battery level is low, a full
recharge may take up to 4 hours. www.skygolf.com/caddiesync/start
CaddieSync allows your SGX to communicate with
Charging Your SGX Using a Wall Outlet
SkyGolf (a process called syncing). It is used to
register your SGX, search for full-feature course
1. Gently pull back the rubber cover located on the
maps from our online library, upload your round
upper left side of the SGX to gain access to the
data to ClubSG, personalize your SGX software,
Micro-USB Port. Take the cable that is included
receive course map updates and receive software
in the box and insert the micro-USB connector
maintenance updates.
(the smaller end) into the open port.
After you install CaddieSync, a desktop icon will
2. Take the other end of the cable (the USB appear on your computer. You can click on this
connector) and insert it into the power adapter icon to launch CaddieSync. If you click on the
that is included in the box. "Sync" link in CaddieSync, the software will try to
detect whether or not your SGX is connected to
3. Plug the power adapter into an open wall outlet
your computer. If it is, you will be logged into your
or surge protector.
account. If not, CaddieSync will prompt you to
manually log into your SkyCaddie online account.*
4. The SGX's display will turn on and you will see
the Battery Gauge. The gauge will tell you when
SGX User Guide
the device is fully charged.
www.skygolf.com/support/userguides
The SGX User Guide goes into detail on each feature
Charging Your SGX Using Your Computer
on the device and how to use it. The User Guide
Your SGX will recharge when it is connected to is available in PDF format and is designed to be
printed out on letter-sized paper.
a computer that is powered on. Simply connect
the USB end into an open USB port on your
To view the PDF file, you must have a copy of Adobe
computer. Your SGX will recharge through this
Reader installed on your computer. To get this free
connection.
software, please go to http://get.adobe.com/reader.
* If you purchased your SGX from a retailer or a pro
NOTE: To charge the SGX for the first time, please
shop and do not have a SkyCaddie online account
use a wall outlet instead of your computer.
yet, you will set one up during the Activation process.
ACTIVATING YOUR SGX HELPFUL SKYCADDIE TIPS
Once your SkyCaddie has finished charging and 1. Never disconnect your SGX while it is syncing
CaddieSync has been installed, you can connect the to your computer. Wait until it is finished
SGX to your computer and start CaddieSync. communicating before you disconnect it,
power it off, or power off your computer.
Connect the SGX to Your Computer
2. By default, the SGX automatically advances to
the next hole based on your location. However,
1. Gently pull back the rubber cover located on the
if it doesn't, you can press the Hole Button
upper left side of the SGX to gain access to the
manually, or make sure "Auto Hole Advance"
Micro-USB Port. Take the cable that is included
is turned on. You can check the "Auto Hole
in the box and insert the micro-USB connector
Advance" setting by pressing the Menu
(the smaller end) into the open port.
Button, then selecting "Settings". Within the
Settings menu, select the "Preferences" icon
2. Connect the USB end into an open USB port on
and scroll down to "Auto Hole Advance". It
your computer.
should be switched to ON.
3. Turn on your SGX outdoors, with a clear view
of the sky, to receive satellite signals. Give it
an initial 5 minutes to warm-up before play.
4. The higher the strength on the GPS Signal
Indicator, the higher the accuracy.
5. To maintain optimal accuracy, make sure the
SGX is always on and has a clear view of the
sky. Do not put the SGX in your pocket or turn
Launch CaddieSync and Start Activation
it on or off during play.
1. Double-click on the CaddieSync icon on your
6. Fully charge the battery before each round.
computer's desktop.
7. Don't expose the SGX to extreme temperatures
2. Click on "Activate a New SkyCaddie" button on
or water. Treat it like a cell phone.
the CaddieSync Welcome page.
8. While rare, if the SGX becomes unresponsive
3. Follow the "Get Connected" setup assistant after 2 minutes, you may have to reset it.
to register and activate your SGX. During this
To reset the SGX, press and hold the Center
process, you may select and purchase a SGX Key and the Thumb Pad simultaneously for 8
Membership plan and Extended Warranty
seconds until the SGX powers off. Then press
(optional). Details will be available on-screen. the Center Key to power it back on.
SUPPORT ISSUES
Customer Support
SkyGolf is committed to providing the highest
level of customer support. Before contacting
our support call center, please try the following
sources:
1. SkyCaddie SGX User Guide: The User Guide
is designed to be a reference tool to provide
specific instructions on how to use your
SkyCaddie.
2. Support Webpage at SkyGolf.com: Frequently
Asked Questions (FAQs) are available at http://
www.skygolf.com/skygolf/support/default.aspx.
3. ClubSG Forums: ClubSG maintains public
online forums covering a wide range of topics.
These forums are available at http://clubsg.
skygolf.com/forums/.
If you still do not find answers to your questions,
you may email us a question using the contact
form at http://www.skygolf.com/skygolf/support/
contactrequest.aspx, or call our Customer Support
center at 1-866-SKYGOLF (1-866-759-4653).
Extended Warranty
(Optional)
When registering your SkyCaddie, you will be
given the option of purchasing an Extended
Warranty for your SkyCaddie SGX. This will
extend the standard 6-month manufacturer's
limited warranty to a 12-month warranty against
defects in materials and workmanship. Terms and
conditions are listed online at
http://www.skygolf.com/skygolf/legal/warranty.aspx.