Kogan KA142CHSTFA Instruction Manual / Installation Manual page 19

7. You may not make a claim under this warranty unless
the defect claimed is due to faulty or defective parts
or workmanship. Kogan Australia is not liable in the
following situations (which are not exhaustive):
(a) the Appliance is damaged by:
(i) accident
(ii) misuse or abuse, including failure to properly
maintain
or service
(iii) normal wear and tear
(iv) power surges, electrical storm damage or
incorrect power supply
(v) incomplete or improper installation
(vi) incorrect, improper or inappropriate
operation
(vii) insect or vermin infestation
(viii) failure to comply with any additional
instructions supplied with the Appliance;
(b) the Appliance is modified without authority from
Kogan Australia in writing;
(c) the Appliance's serial number or warranty seal has
been removed or defaced;
(d) the Appliance was serviced or repaired by anyone
other than Kogan Australia, an authorised repairer
or ASR.
8. This warranty, the contract to which it relates and the
relationship between you and Kogan Australia are
governed by the law applicable where the Appliance
was purchased.
9. To the extent permitted by law, Kogan Australia
excludes all warranties and liabilities (other than as
contained in this document) including liability for any
loss or damage whether direct or indirect arising from
your purchase, use or non use
of the Appliance.
The Australian Consumer Law requires the inclusion of the following statement with this warranty: Our goods come with
guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a
major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the
goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
10. For Appliances and services provided by Kogan
Australia in Australia, the Appliances come with a
guarantee by Kogan Australia that cannot be excluded
under the Australian Consumer Law. You are entitled
to a replacement or refund for a major failure and for
compensation for any other reasonably foreseeable
loss or damage. You are also entitled to have the
Appliance repaired or replaced if the Appliance fails
to be of acceptable quality and the failure does not
amount to a major failure. The benefits to you given by
this warranty are in addition to your other rights and
remedies under a law in relation to the Appliances or
services to which the warranty relates.
11. At all times during the Warranty Period, Kogan
Australia shall, at its discretion, determine whether
repair, replacement or refund will apply if an Appliance
has a valid warranty claim applicable to it.
12. To enquire about claiming under this warranty, please
follow these steps:
(a) carefully check the operating instructions, user
manual and the terms of this warranty;
(b) have the model and serial number of the Appliance
available;
(c) have the proof of purchase (e.g. an invoice)
available;
(d) telephone the numbers shown below.
13. You accept that if you make a warranty claim, Kogan
Australia and its ASR may exchange information in
relation to you to enable Kogan Australia to meet its
obligations under this warranty.
IMPORTANT
Before calling for service or spare parts, please ensure that
the steps in point 12 have been followed.
Contact
Please call 1300 2 KOGAN (56426)
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