Comb Communications MK II Plus Hardware Installation Manual

Comb Communications MK II Plus Hardware Installation Manual

Mk ii series, the next generation smart intercom that gives you all the control you are accustomed to, and more, ideal for cluster complexes, town-houses, business parks, residential estates and several other access managed environments

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The New Comb Intercom with way, way more...IoT
Introducing the MK II Plus, the next generation smart intercom that gives you all the control you are
accustomed to, and more.
Ideal for cluster complexes, town-houses, business parks, residential estates and several other access
managed environments.
MK II Series Hardware
Installation Manual
MK II Plus/Lite
MK II Plus

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Summary of Contents for Comb Communications MK II Plus

  • Page 1 The New Comb Intercom with way, way more...IoT MK II Plus Introducing the MK II Plus, the next generation smart intercom that gives you all the control you are accustomed to, and more. Ideal for cluster complexes, town-houses, business parks, residential estates and several other access managed environments. MK II Series Hardware Installation Manual MK II Plus/Lite...
  • Page 2 Disclaimer There is no warranty for the contents hereof, to the extent permitted by applicable law. The document is provided “as is” without warranty of any kind, either expressed or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.
  • Page 3: Table Of Contents

    Contents Preliminary Pages ........................Approval sheet ........................... Amendment record sheet ......................Icon Guide ..........................3 List of Effective Pages ....................... List of Abbreviations and symbols ................... 3 Chapter 1: General Overview ....................5 Introduction ..........................5 Presentation ..........................5 Chapter 2: Product Overview ....................6 Warranty ..........................
  • Page 4: Icon Guide

    ICON GUIDE Throughout the book, icons are used to focus attention on important aspects. The following icons are used to direct attention and act as a reference guide: Icon Description THIS ICON IDICATES A WARNING. A WARNING IS SOMETHING THAT MAY CAUSE SERIOUS INJURY OR DEATH IF NEGLEGTED.
  • Page 5 Abbreviation\Symbol Description Normally Closed Normally Open Printed Circuit Board Pedestrian Subscriber Identity Module Trigger Volt Volt Direct Current Volt Alternate Current...
  • Page 6: Chapter 1: General Overview

    Chapter 1: General Overview INTRODUCTION From pioneering the use of ground breaking technology in the market place to a track record spanning over ten years and more than a million gate openings daily, Comb Communications has grown into a business that is leading the way into the future of integrated systems and web service platforms.
  • Page 7: Chapter 2: Product Overview

    Chapter 2: Product Overview WARRANTY All goods manufactured by Comb Communications Pty (Ltd) carry a 12 month factory warranty from date first installed on our website. All goods are warranted to be free of faulty components and manufacturing defects. Faulty goods will be repaired or replaced at the sole discretion of Comb Communications.
  • Page 8: Product Identification

    For online programming, an annual web access license fee is required. Unlimited, controlled access for residents. Ability to communicate with security personnel at the gate. Back-lit LCD display (double line). Weatherproof enclosure suitable for outdoor or indoor environments. Quick and reliable synchronisation and firmware updating. PRODUCT IDENTIFICATION External Components The Comb MKII series Intercom systems has the following external components (See...
  • Page 9 The physical dimensions of the Comb MKII Series intercoms are as follows (See Figure 2): Figure 2: Physical Dimensions of the MKII Series Intercom Technical and Functional Specification Technical and Functional Specifications Description MK II Lite MK II Plus Input Voltage 85-255VAC 85-255VAC 13-24VDC 13-24VDC...
  • Page 10 Technical and Functional Specifications Description MK II Lite MK II Plus SD Card Capability Ethernet Connection USB Connection Relays The relays on the PCB are as follows: Intercom Wire Gate Motor Normally Open (NO) Trigger (TRG) Relay 1 Common (C)
  • Page 11: Chapter 3: Product Installation

    Chapter 3: Product Installation BEFORE INSTALLATION CHECKLIST Before beginning the installation ensure that the following has been done: The GSM/GPRS signal strength of the area must be tested to ensure that there is appropriate signal strength for the unit to function optimally. Always ensure your signal is above 20 for a consistent GPRS and GSM connectivity.
  • Page 12: Mounting Instructions

    MOUNTING INSTRUCTIONS Gooseneck Mounting Recommendations Ensure the gooseneck is installed according to manufacturer specifications. Ensure that the gooseneck is installed in such a manner that it is easily reachable for the drivers of vehicles. Ensure that the gooseneck does not hamper traffic. Ensure that there are no obstructions inside the gooseneck that can prevent the electrical wires from being fed through.
  • Page 13 MK II Lite Intercom PCB The MK II Lite has the same basic layout as the MKII Plus. The main components on the MK II Lite PCB are as follows (See): Figure 3: MKII Lite Interior Layout SIM Card Slot. Microphone Connection.
  • Page 14 The MKII Plus interior layout is as follows (See): Figure 4: MK II Plus Interior Layout SIM Card Slot. Microphone Connection. Speaker Connection. Relay Slots. Ethernet Connection. USB Connection. PCB. Robust Enclosure. Battery. LED Light on Surge Protector. Surge Protector.
  • Page 15: Installation Procedure (Gooseneck)

    INSTALLATION PROCEDURE (GOOSENECK) Ensure that the gooseneck is installed according to manufacturer specifications. Ensure that there are no obstructions in the gooseneck that can prevent the electric wire from being passed through the goose neck. Always work on a clean dry surface as water and dust may damage internal components of the unit.
  • Page 16 Replace the nut and washers on the screw so that you don’t misplace it Figure 6: Replace the Nut and Washers Disconnect the Front Cover from the PCB (See Figure 7) Disconnect the microphone connector (1) from the PCB. Disconnect the speaker connector (2) from the PCB.
  • Page 17 Remove the cover (5) from the mounting plate (6) as follows (See Figure 8): Using the 5.5 mm Alan Key remove the four Allan Capped screws (1 - 4). Remove the housing (5) from the mounting plate (6). Figure 8: Remove Cover from Mounting Plate Screw no (3) also earths the PCB (See Figure...
  • Page 18 Ensure that the 220V supply is not kinked or pinched as this may cause a short circuit that may damage the unit. Insert the SIM card in the slot (1) on the PCB and ensure that it is securely latched (See Figure 10).
  • Page 19 Reconnect the earth wire (1) with its nut and washers (2) (See Figure 12). Reconnect the ribbon cable (3). Reconnect the speaker connector (4) to the PCB. Reconnect the microphone connector (5) to the PCB. Connect the battery (6) to the PCB battery connection (7).
  • Page 20 Checks THE SYSTEM IS NOW POWERED UP. UNSAFE WORKING PRACTICES AROUND ELECTRICITY CAN CAUSE SERIOUS INJURY OR DEATH. Check that the LED flashes. Check that the red LED stays lit. Check signal strength. Figure 13: MK II PCB Lights VIN DC – Confirms board is ON. VREG –...
  • Page 21: Installation Procedure (Wall Mount)

    INSTALLATION PROCEDURE (WALL MOUNT) Ensure the wall mount is in a secure location. Ensure that there are no hidden electrical cables or water pipes before drilling the holes for the mounting plate. Always work on a clean dry surface as water and dust may damage internal components of the unit.
  • Page 22 Replace the nut and washers on the screw so that you don’t misplace it (See Figure 15.) Figure 15: Replace the Nut and Washers Disconnect the Front Cover from the PCB (See Figure 16) Disconnect the microphone connector (1) from the PCB. Disconnect the speaker connector (2) from the PCB.
  • Page 23 Remove the cover (5) from the mounting plate (6) as follows (See Figure 17): Using the 5.5 mm Alan Key remove the four Allan Capped screws (1 - 4). Remove the housing (5) from the mounting plate (6). Figure 17: Remove Cover from Mounting Plate Screw no (3) also earths the PCB (See Figure...
  • Page 24 Ensure that the 220V supply is not kinked or pinched as this may cause a short circuit that may damage the unit. Insert the SIM card in the slot (1) on the PCB and ensure that it is securely latched (See Figure 19).
  • Page 25 Reconnect the earth wire (1) with its nut and washers (2) (See Figure 12). Reconnect the ribbon cable (3). Reconnect the speaker connector (4) to the PCB. Reconnect the microphone connector (5) to the PCB. Connect the battery (6) to the PCB battery connection (7).
  • Page 26 Checks THE SYSTEM IS NOW POWERED UP. UNSAFE WORKING PRACTICES AROUND ELECTRICITY CAN CAUSE SERIOUS INJURY OR DEATH. Check that the LED flashes. Check that the red LED stays lit. Check signal strength. Figure 22: MK II PCB Lights VIN DC – Confirms board is ON. VREG –...
  • Page 27: Chapter 4: Fault Finding And Test Procedure

    Chapter 4: Fault Finding and Test Procedure FAULT FINDING Indication Possible Fault Solution Power to the unit has been No power from the DB. Check the circuit breaker to switched ON but no lights ensure that it is ON. are on. Faulty line between DB and Check the power line to the the unit.
  • Page 28: Test Procedure

    TEST PROCEDURE Supervisor Code Description *#0001 Firmware version *#0002 GSM signal strength. *#0003 Synchronise the unit. *#0004 Keypad reboot. *#0005 Battery charge in percentage. *#0007 Modem initialisation. *#0008 Request board ID. *#0010 SIM ICCID number. *#0011 Modem IMEI number. *#0012 Delete all SMS.
  • Page 29: Installation Handover

    INSTALLATION HANDOVER Installer must ensure that a proper handover is conducted. The attached checklist must be completed and send back to Comb-Communications within five (5) working days of installation. Failure to submit the completed handover checklist may nullify the warranty of the unit. Installation and Handover Checklist Installation Step Comments...
  • Page 30 of complex complete. Signature Installer Date of Installation Signature of Responsible Person Date MK II Hardware Installation Manual: Rev 1 ©2018 Comb Communications...

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Mk ii lite

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