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Factory reset protection
When you sign in to a Google Account on your device, Factory
Reset Protection is activated. Factory Reset Protection (FRP)
prevents other people from using your device if it is reset to
factory settings without your permission. For example, if your
device is lost or stolen and a factory data reset is performed,
only someone with your Google Account username and password
can use the device.
You will not be able to access the device after a factory data
reset if you do not have your Google Account username and
password.
Caution: Before shipping your device back to Samsung or taking
it to your nearest Samsung-authorized service center, you should
remove your Google Account before resetting the device back to
factory settings. For more information, visit
samsung.com/us/support/frp.
Device maintenance
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