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Support This guide provides you with the information you need to get started. For more information and additional support, please visit www.t-mobile.com/support where you can: Register my.t-mobile.com to check your minutes, pay your bill, upgrade your phone, and change your rate plan. Review your phone’s User Manual and troubleshooting FAQs.
SErviCE If you are a new T-Mobile customer and ® your service has not yet been activated, call Customer Care at 1-800-937-8997 and a T-Mobile Activations representative will assist you. You will need the following information when activating service: Service Agreement and agent code on your Agreement Your name, home address, home phone, and billing address...
phoNE ovErviEw Headset Power/ jack Lock key Status Bar Front-Facing Camera Touch and drag down to open Volume keys Charger/ USB port Home key Quick Search Menu Back...
SiM CArd Your Subscriber Identity Module (SIM) card identifies your phone to the wireless network. You cannot make or receive calls or browse the Internet without the SIM card. Insert the SIM card 1. Detach the SIM card from its packaging. Push SIM from back to detach 2.
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3. Remove the battery and insert the SIM card, as shown. 4. Align the golden contacts on the battery with the golden contacts in the battery compartment and press the battery into place. 5. Set the top of the phone into the top of the back cover and then gently press the cover closed.
MEMory CArd Your phone comes with a pre-installed microSD memory card. Warning: Applications, personal settings, and other data may be lost or may not function properly if the memory card is removed. Install or remove the memory card 1. Press the battery cover release on the bottom of your phone and then lift the back cover up and toward the top of your phone to remove it.
BAttEry Charge the battery 1. Insert the small end of the charger into the charger/USB port, as shown. 2. Plug the other end into a wall outlet or a USB port on a computer. powEr Turn your phone on and off To turn the power on: Press and hold the Power/Lock key.
hoME SCrEEN Swipe your finger left or right to view any of the seven Home screens. Status Bar Touch and drag down to open Notification screen You can customize each screen with widgets or shortcuts to your favorite applications.
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Status bar The Status bar appears at the top of every Home screen. Icons indicating the phone’s status and new notification alerts appear on the Status bar. Notification screen & Quick Settings To open the Notification screen, touch and drag the Status bar down. To open Quick Settings, touch and drag the Status bar down to open the Notification screen and tap Quick Settings.
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Applications screen To access the Application screens, from any Home screen, tap the All apps icon. Swipe up or down to scroll through the screens. As you download new applications, they will appear on the All apps screens in alphabetical order. You also have three options when viewing your All apps screen: All apps...
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Change Home screen wallpaper 1. From any Home screen, tap the Menu key. 2. Tap Wallpaper. 3. Tap Gallery, HTC wallpapers, or Live wallpapers. 4. Select the desired image and tap Save or Apply.
riNgtoNES ANd voLuME Set call ringtone 1. Touch and drag the Status bar down to open the Notification screen. 2. Tap Quick Settings. 3. Tap the Additional Settings icon. 4. Tap Sound. 5. Tap Phone ringtone. 6. Tap the desired ringtone. 7.
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Set ringtone, media, alarm, and notification volumes 1. Touch and drag the Status bar down to open the Notification screen. 2. Tap Quick Settings. 3. Tap the Additional Settings icon. 4. Tap Sound. 5. Tap Volumes. 6. Touch and drag the Music, video, games &...
CALLS Make calls 1. From any Home screen, tap the Phone icon. 2. Enter the phone number. 3. Tap Call. Answer and end calls To answer a call, tap Answer. To end a call, tap End Call.
voiCEMAiL Use voicemail To call and set up voicemail: 1. From any Home screen, tap the Phone icon. 2. Touch and hold 1 to call voicemail. 3. Follow the instructions to set up your voicemail account. To reset the voicemail password to the last four digits of your phone number: 1.
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5. Tap the Record icon to record your greeting. 6. Tap the Record icon again when finished recording. 7. Tap Next. 8. Enter a name for your greeting. 9. Tap Next. 10. Tap Done. To check Visual Voicemail: 1. From any Home screen, tap the All apps icon.
CoNtACtS Add new contact 1. From any Home screen, tap the Phone icon. 2. Enter the contact’s phone number. 3. Tap Save to People. 4. Tap Create new contact. 5. Enter the contact’s information. 6. Tap Save. Call contact from the contacts list 1.
MESSAgiNg SEtup Set up Gmail™ 1. From any Home screen, tap the All apps icon. 2. Tap Gmail. 3. Tap Next. 4. Tap Create or Sign in. 5. Follow the on-screen instructions. Set up Internet email 1. From any Home screen, tap the Mail icon.
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Set up corporate email 1. From any Home screen, tap the Mail icon. Note: If you have already set up an email account, tap Menu > Accounts list > New account. 2. Tap Microsoft Exchange ActiveSync. 3. At the Email address field, enter your email address.
wi-Fi Your phone can connect to the Internet using Wi-Fi. Turn on Wi-Fi 1. Touch and drag the Status bar down to open the Notification screen. 2. Tap Quick Settings. 3. Tap the Wi-Fi icon. 4. Tap the Wi-Fi Off/On toggle and turn on. Connect to Wi-Fi networks 1.
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To use Wi-Fi Calling, you must first turn on Wi-Fi, connect to a Wi-Fi network, and then turn on Wi-Fi Calling. When the Wi-Fi Calling feature is turned on, your phone displays the Wi-Fi Calling icon on the Status bar. To stay on a Wi-Fi call, you must remain within range of the Wi-Fi network.
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Turn on Wi-Fi Calling Note: Wi-Fi must be turned on before Wi-Fi Calling can be turned on. 1. From the Home screen, tap the All apps icon. 2. Tap Wi-Fi Calling. 3. If necessary, tap Register. 4. Tap the On/Off icon to turn on/off Wi-Fi Calling.
Cellular Preferred Wi-Fi Only 7. Tap OK. tEthEriNg Share your phone’s mobile data connection with a single computer by tethering. To use your phone’s tethering capability, you must have a Smartphone and Mobile HotSpot service plan. When tethering is turned on, your phone displays the Tethering icon in the Status bar.
Tether your phone 1. Connect your phone to a computer with a USB cable. 2. Tap USB tethering. 3. Tap Done. 4. Tap Windows or Mac OS X. Your phone starts sharing its wireless network data connection with your computer via the USB connection.
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Off/On toggle. Your phone starts broadcasting its Wi-Fi network name (SSID) allowing you to connect up to eight other devices. Your phone’s default SSID is HTC Sensation [xx]. Configure Wi-Fi Sharing 1. From any Home screen, tap the Menu key.
Manage users 1. While configuring Wi-Fi Sharing, tap Manage users. 2. Tap to select the Allowed users only check box. 3. Tap OK. 4. Tap the Max. connections drop-down menu. 5. Tap the desired number of users to allow. 6. Tap Done. BLuEtooth ®...
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2. Tap Quick Settings. 3. Tap to select the Bluetooth check box. 4. Tap All Settings. 5. Tap Wireless & networks. 6. Tap Bluetooth settings. 7. Tap Scan for devices. Your phone will scan for and display a list of available Bluetooth devices.
CAriNg For your phoNE Make it last Your phone is a complex electronic device; think of it as a mini-computer. Here are some tips to help you extend the life of your new phone. Do not get your phone wet. Water will damage your phone and accessories.
ACCESSoriES Whether you want a charger, a fashionable carrying case, a Bluetooth headset, or you just want to browse for fun extras, T-Mobile is the place to shop for all your phone accessories. Here are a few examples… Screen protector Charger To purchase accessories for your phone, visit T-Mobile.com, call 1.800.204.2449, or visit your...
SAFEty tipS Consider device compatibility If you have a pacemaker or hearing aid, check with your doctor to make sure it is safe for you to use a cell phone. In some cases, cellular radio frequencies can disrupt the performance of other electronic equipment.
Pre-program frequently used numbers into your phone for easy, one-touch dialing. Remember that laws prohibiting or restricting the use of a cell phone while driving may apply in your area. EMErgENCy diALiNg Although all phones are equipped with 9-1-1 emergency calling, this phone may or may not permit its location to be approximated during a 9-1-1 call.* * Availability of this feature depends on upgrades to the...
AdditioNAL iNForMAtioN Use of some features or services may incur separate, additional charges and/or require a qualifying data plan, or access to a Wi-Fi connection. Wi-Fi: Device will not transition between Wi-Fi and the cellular network. Devices using wireless connections may be vulnerable to unauthorized attempts to access data and software stored on the device.
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or ability to provide quality service to other users, if you roam for a significant portion of your usage, or if you use a disproportionate amount of bandwidth during a billing cycle. You may not use your plan or device for prohibited uses.
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aid or cochlear implant, to determine if you hear any interfering noise. Consult your service provider or the manufacturer of this phone for information on hearing aid compatibility. If you have questions about return or exchange policies, consult your service provider or phone retailer. Device, accessory and screen images are simulated.
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