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Callingfor Serviq
properly, if the problem you are experiencing is not
listed below or if the instruction below does not help, turn off the unit, disconnect the power cord, and contact
the nearest authorized dealer or Samsung Electronics Service Center.
Disctraydoesnotopen.
• is the power cord plugged securely into the outlet?
• Turn off the power and then turn it back on.
• Is the region code of the disc "1" or "ALL"?
Playback d oes notstart,
DVD discs purchased from abroad may not be playable.
• CD-ROMs and DVD-ROMs cannot be played on this DVD
player.
• Make sure that the rating level is correct.
Playback doesnotstart
• Are you using a deformed disc or a disc with scratches on
immediately w henthe
the surface?
Play/Pause b uttonis pressed.• wipethediscclean.
• No sound is heard during fast playback, slow playback, and step
Sound is notproduced,
motion playback.
• Are the speakers connected properly? Is the speaker setup
correctly customized?
• Is the disc severely damaged?
Sound canbe heard only
froma fewspeakers a nd
notallsix.
Picture does notappear, sound
isnotproduced, orthedisc tray
opens 2 to5seconds later.
Dolby Digital 5 .1CH
Surround S ound is not
produced.
• When listening to a CD or radio, sound is output to the front
speakers (L/R) only. Select "PRO LOGIC I1"by pressing I]3PL II
(Dolby Pro Logic II) on the remote control to use all six speakers.
• Make sure that the DVD disc is 5.1-CH compatible.
• If you set C, SL, and SR to NONE in the speaker mode in the
audio setup of the setup screen, no sound is heard from the
center speaker and the front left and right speakers. Set C, SL,
and SR to SMALL.
• Was the DVD player suddenly moved from a cold place to a warm
one? When condensation forms inside the player, remove the disc
and let the player stand for 1 or 2 hours with the power on. (You
can use the player again after condensation disappears.)
• Is there a "Dolby Digital 5.1 CH" mark on the disc? Dolby Digital
5.1 CH Surround Sound is produced only if the disc is recorded
with 5.1 channel sound.
• Is the audio language correctly set to DOLBY DIGITAL 5.1-CH in
the information display?
i i i
• Discis rotating butno
picture is produced.
• Picture qualityis poor and
picture is shaking.
Theremote control doesnot
work.
Audio language and
subtitles d o notwork.
Menu screen does not a ppear even
when the menu function isselected.
Aspect r atiocannot b e
changed.
Can't receive radio
broadcast.
oThe main unit i snot w orking.
(Example: T hepower goesoutor
strange noise isheard.)
oTheDVDplayer i s not
working normally.
Thepassword for rating
level h asbeen forgotten.
• Is the TV power on?
• Are the video cables connected properly?
• Is the disc dirty or damaged?
• A poorly manufactured disc may not be playable.
• Is the remote control being operated within its operation range of
angle and distance?
• Are the batteries exhausted?
• Have you selected the mode(TV/DVD) functions of the remote
control (TV or DVD) correctly?
• Audio language and subtitles will not work for DVDs not containing
them. And depending on the disc, they may work differently.
• Are you using a disc that does not contain menus?
• You can play 16:9 DVDs in 16:9 WIDE mode, 4:3 LETTER BOX
mode, or 4:3 PAN SCAN mode, but 4:3 DVDs can be seen in 4:3
ratio only. Refer to the DVD disc jacket and then select the
appropriate function.
• Is the antenna connected properly?
• If the antenna's input signal is weak, install an external FM
antenna in an area with good reception.
• Turn off the power and hold the O
button on the main unit for
longer than 5 seconds.
Using the RESET function will erase all stored settings.
Do not use this unless necessary.
• While the player is in the stop mode, hold the main unit's O buttonfor
longerthan 5 seconds. "INITIALIZE"appearson the display and all
settingswill return to the defaultvalues.
• Pressthe POWERbutton.
Using the RESETfunction will erase all storedsettings.
Do not use this unlessnecessary.
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