T-Mobile SyncUP DRIVE Start Manual page 2

LED Status Light Definitions
LED INDICATOR
LED 1 (Power)
1
The internal battery is powering the device.
5
LED 1 (Power)
2
The vehicle is powering the device.
LED 2 (Signal)
3 4
The device has power but no cellular
connection.
Your OBD-II Device Features
LED 2 (Signal)
A 4G LTE connection is established but no
1 Device Reset
data is being transferred.
2 Restart button
LED 2 (Signal)
3 LED 1
4 LED 2 The device is connected the 4G LTE network
and data is being transferred.
P10000082 5 Micro-SIM card slot
Advanced Wi-Fi Settings Managing Wi-Fi Access
LED STATUS Configure your WiFi network by using the 4G LTE Enabling 'Allowed Devices" will prevent unwanted
Mobile Hotspot Configuration Page. devices from connecting to your WiFi Hotspot.
Green Blinking
Once enabled, only the MAC addresses listed in the
• Launch an internet browser via your
"Allowed Devices" section will be able to access your
smartphone, tablet or laptop and navigate to the
WiFi Hotspot Network. Launch your 4G LTE Mobile
following address: http://192.168.0.1
Green Solid
Hotspot Configuration Page and follow these steps:
• Enter the default password: admin
• Settings -> Wi-Fi Settings
(the last 8 digits of the IMEI number will also work)
• Set Allowed Devices to ON and apply.
Red Solid
• Enter the Nickname and MAC Address and apply.
Note: You must be connected to the WiFi Hotspot
network in order to access the configuration page.
Green Solid Note: To prevent a device from connecting to your
WiFi Hotspot, select "Remove" in the operation
column for a listed device.
Green Blinking
Additional Information
Use of some content or features may require
© 2018 T-Mobile USA, Inc.
qualifying service, or access to Wi-Fi connection.
Capable car and devices required. Wi-Fi: Devices Mojio, powered by Mojio, and the Mojio logo are
using wireless connections may be vulnerable to trademarks and registered trademarks of Moj.io Inc.
unauthorized attempts to access data and software Moj.io attributes © 2018 Moj.io Inc.
stored on the device. Plan data allotment applies to
use by connected devices sharing Wi-Fi. Use of
connected devices subject to T-Mobile Terms &
Conditions. Device and app images simulated.
Coverage not available in some areas. See Terms
and Conditions (including arbitration provision) at
www.t-mobile.com, for additional information,
coverage maps, and restrictions and details.
T-Mobile and the magenta color are registered
trademarks of Deutsche Telekom AG. SyncUp Drive
and the SyncUp Drive logo are trademarks of
T-Mobile USA, Inc.
For more information about T-Mobile Roadside
Assistance provided by Allstate ® Motor Club, please
visit: www.syncupdrive.com/roadside
Support
Still need help? Reach out to T-Mobile General
Customer Care & Technical Support. Customer Care
representatives are available daily from 3:00am to Manage your personal or small
business vehicles
10:00pm PT.
Here's how to reach us:
Stay connected with in-car WiFi
From your T-Mobile phone: 611
Hotspot
Call: 1-877-453-1304
If you are calling about a technical issue with your
Get real-time vehicle & maintenance
T-Mobile service, please call from a different phone
notifications
so that we can troubleshoot with you.
Roadside assistance from Allstate
Call Us - TTY
Motor Club
TTY service is available for the hearing and speech
impaired. Hours are 5:00am to 10:00pm PT, daily.
GPS tracking & geofencing
Call us via TTY toll free at 1-877-296-1018
For access to our T-Mobile Support Community,
4G LTE capable device
visit: https://support.t-mobile.com
Start Guide