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The following troubleshooting guide takes you through some of the more common
problems associated with the installation and/or operation of a wireless system. If the
problem persists, please call toll-free 1-800-732-6866 or visit www.araccessories.com.
No sound
•
Make sure the transmitter's power adapter is fully inserted into the wall outlet and
the power cord from the AC adapter is firmly connected to the transmitter power
input jack.
•
Check that the audio source component (stereo, TV, etc.) is turned on and
transmitting sound as it normally should. If you're using a PC or DVD player, make
sure you've selected the correct audio output and that the sound is not muted.
•
Confirm that the headphones are turned on and tuned to the transmitter—the
indicator on right headphone should be solid green.
•
Check that the headphone volume is turned up.
•
If you're using a variable output audio source (like a headphone jack or variable
output on a TV set), make sure the source component's volume is set high enough
for the transmitter to detect.
•
If you are using a Tape 2 Monitor output from your receiver/amp as the audio output,
check that you have pressed the Tape Monitor/Tape 2 button on the front of the
receiver. This will turn on the Tape 2 outputs, which may not have been active.
Interrupted sound
•
Move closer to the transmitter with the headphones on. Sending the signal
through certain materials, such as glass, tile, and metal, can decrease the effective
transmitting distance of the system.
Distorted sound
•
High-output sources, such as DVD players or audio receivers/amplifiers, may cause
distortion if used at full volume with the transmitter. Try setting them at 1/2 or 2/3 volume.
Indicators fail to light up
•
Make sure the headphones are charged and that the transmitter is properly
connected to the audio source. Move the headphones closer to the transmitter and
turn the headphones off, then back on again.
Headphones shut off automatically
•
Check the LED on the right headphone. If it's red, you've lost the transmitter's signal.
Move closer to the transmitter. If you don't see the LED, the headphones' rechargeable
battery needs to be recharged. Use the AC adapter to recharge the headphones.
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