Installation and Operation of Product Holding Cabinets ELECTRICAL WARNINGS THIS MANUAL HAS BEEN PREPARED FOR PERSONNEL QUALIFIED TO INSTALL ELECTRICAL EQUIPMENT, WHO SHOULD PERFORM THE INITIAL FIELD STARTUP AND ADJUSTMENTS OF THE EQUIPMENT COVERED BY THIS MANUAL. READ THIS MANUAL THOROUGHLY BEFORE OPERATING, INSTALLING OR PERFORMING MAINTENANCE ON THE EQUIPMENT.
Page 5
Installation and Operation of Product Holding Cabinets : Before performing any service that involves electrical connection or disconnection and/or exposure to electrical components, always perform the Electrical LOCKOUT/TAGOUT Procedure. Disconnect all circuits. Failure to comply with this procedure can cause property damage, injury or death. : Before removing any sheet metal panels or servicing this equipment, always perform the Electrical LOCKOUT/TAGOUT Procedure.
Because the compartments are sealed and formed to the shape of the pan, no disassembly is required for cleaning and product changes. The unique design of the Duke Product Holding Unit allows single temperature operation for all existing product groups. This 180°F(82°C) approved temperature is preset at the factory. This reduces the likelihood of inconsistent performance between restaurant locations.
Installation and Operation of Product Holding Cabinets SPECIFICATIONS MODEL FWM34-12 MODEL SHIPPING AC Voltage Watts Amps FREQUENCY WEIGHT (V ~) (Hz) FWM34-12-120 50 lbs (22,7 Kg) 4.0 (4,0) FWM34-12-230 50 lbs (22,7 Kg) 3.0 (3,0) 1 3/8” 3,6 cm 2 3/4” 6,9 cm (US) (GERMANY,...
Page 8
Installation and Operation of Product Holding Cabinets MODEL FWM34-15 MODEL SHIPPING AC Voltage Watts Amps FREQUENCY WEIGHT (V ~) (Hz) FWM34-15-120 100 lbs (45,5 Kg) 1000 8.3 (8,3) FWM34-15-208 100 lbs (45,5 Kg) 1500 7.2 (7,2) FWM34-15-230 100 lbs (45,5 Kg) 1500 6.5 (6,5) 1 3/8”...
Page 9
Installation and Operation of Product Holding Cabinets MODEL FWM34-22 MODEL SHIPPING AC Voltage Watts Amps FREQUENCY WEIGHT (V ~) (Hz) FWM34-22-120 91 lbs (41,4 Kg) 7.0 (7,0) FWM34-22-208 91 lbs (41, 4Kg) 1200 6.0 (6,0) FWM34-22-230 91 lbs (41, 4Kg) 1200 5.0 (5,0) 1 3/8”...
Page 10
Installation and Operation of Product Holding Cabinets MODEL FWM34-23 MODEL SHIPPING AC Voltage Watts Amps FREQUENCY WEIGHT (V ~) (Hz) FWM34-23-120 113 lbs (51,4Kg) 1200 10.0 (10,0) FWM34-23-208 113 lbs (51,4Kg) 1800 9.0 (9,0) FWM34-23-230 113 lbs (51,4Kg) 1800 8.0 (8,0) 1 3/8”...
Page 11
Installation and Operation of Product Holding Cabinets MODEL FWM34-24 MODEL SHIPPING AC Voltage Watts Amps FREQUENCY WEIGHT (V ~) (Hz) FWM34-24-120 149 lbs (67,6Kg) 1600 14.0 (14,0) FWM34-24-208 149 lbs (67,6Kg) 2400 12.0 (12,0) 1 3/8” 3,6 cm 2 3/4” 6,9 cm (US) (US/CAN)
Page 12
Installation and Operation of Product Holding Cabinets MODEL FWM34-31 MODEL SHIPPING AC Voltage Watts Amps FREQUENCY WEIGHT (V ~) (Hz) FWM34-31-120 75 lbs (22,7 Kg) 6.0 (6,0) FWM34-31-230 75 lbs (22,7 Kg) 5.0 (5,0) 1 3/8” 3,6 cm 2 3/4” 6,9 cm 1 ”...
Page 13
Installation and Operation of Product Holding Cabinets MODEL FWM34-32 MODEL SHIPPING AC Voltage Watts Amps FREQUENCY WEIGHT (V ~) (Hz) FWM34-32-120 113 lbs (51,4Kg) 1200 10.0 (10,0) FWM34-32-208 113 lbs (51,4Kg) 1800 9.0 (9,0) FWM34-32-230 113 lbs (51,4Kg) 1800 8.0 (8,0) 1 3/8”...
Page 14
Installation and Operation of Product Holding Cabinets MODEL FWM34-42 MODEL SHIPPING AC Voltage Watts Amps FREQUENCY WEIGHT (V ~) (Hz) FWM34-42-208 145 lbs (65,9Kg) 2400 12.0 (12,0) FWM34-42-230 145 lbs (65,9Kg) 2400 10.0 (10,0) L6-20P Twist Lock Plug 208V (US/CAN) IEC 60309 3 Pin &...
Page 15
Installation and Operation of Product Holding Cabinets MODEL FWM34-43 MODEL SHIPPING AC Voltage Watts Amps FREQUENCY WEIGHT (V ~) (Hz) FWM34-43-208 210 lbs (95,3Kg) 3600 17.0 (17,0) FWM34-43-230 210 lbs (95,3Kg) 3600 15.7 (15,7) L6-30P Twist Lock Plug 208V (US/CAN) IEC 60309 3 Pin &...
Page 16
Installation and Operation of Product Holding Cabinets MODEL FWM6-42 MODEL SHIPPING AC Voltage Watts Amps FREQUENCY WEIGHT (V ~) (Hz) FWM6-42-100 155 lbs (70,3Kg) 1600 16.0 (16,0) FWM6-42-120 155 lbs (70,3Kg) 1600 13.0 (13,0) FWM6-42-208 155 lbs (70,3Kg) 2400 12.0 (12,0) FWM6-42-230 155 lbs (70,3Kg) 2400...
Installation and Operation of Product Holding Cabinets INSTALLATION UNIT PLACEMENT INSTRUCTIONS • Do not install the unit next to or above heat sources, such as oven or deep fat fryer. • Install the unit on a level countertop surface. UNPACKING UNIT •...
: If the supply cord is damaged, it must be replaced by a special cord assembly available from Duke Manufacturing Co. or its service agent. : Refer to the specifications data plate when ordering or replacing a cord set.
Installation and Operation of Product Holding Cabinets OPERATION : Electrical Shock Hazard, unplug the cabinet before cleaning it. The following procedures must be performed on a daily basis. : Do not wash with water jet or hose. OPENING CHECKLIST : Bottom and sides of warmer 1.
4. Enter Button To reduce heat tint, limit the exposure of equipment to excessive heat. a. Used for Time Decrement and Programming. Note: For downloading recipes be sure to use Duke USB stick (P/N 156218) or a 8GB FAT32 format tier 1 Grade A chip USB stick.
Installation and Operation of Product Holding Cabinets Power Up 3. At t=cook time (set to 4 minutes) the Status LED begins FLASHING, alarm sounds and 1. Place the Power Switch in the ON position. Software Display alternately flashes Time Remaining initializes at startup.
Installation and Operation of Product Holding Cabinets Time Decrement Menu Mode This program is used to alter Hold Time when introducing This option is used to change Meal Set and view, a product from another warming unit. Linking, Hold Time and Hold Temp. Example: Transfer CORN from another warmer with Enter Menu Mode 19 minutes left on Hold Time.
Installation and Operation of Product Holding Cabinets Display Link, Hold Time & Temperature Press Arrow Button repeatedly to scroll through Link, Time and Temperature settings. Exit Menu Mode Scroll to EXIT and press the Enter Button to exit menu mode. NOTE: To comply with sanitation requirements do not set the temperature control lower than 180°F or equivalent.
Open internet explorer web browser. Type or paste the website address into the browser address dialog box and press Enter. If your customer website has NOT been set up, please contact Duke Manufacturing's TECHNICAL SERVICE DEPARTMENT at 800-735-3853 Log into DukePHUwebsite www.dukemfg.info/*******...
Page 25
Installation and Operation of Product Holding Cabinets NOTE: You must program all 3 day parts EACH TIME a program is created. Select the day part to be programmed. If only one day part is required or if you wish for all dayparts to be the same, select Day Part All.
Page 26
Click on Save as The Save As dialog box will be displayed. The appearance of the screen may vary depending on the computer settings. Ensure file is saving to Duke USB flash drive (P/N 156218) Note: Depending on computer settings, you may be directed to the flash drive automatically or found in download folder.
Page 27
Installation and Operation of Product Holding Cabinets Move the power switch on the Duke PHU cabinet to its OFF position. Insert the USB Flash drive into the PHU cabinet’s USB port. Turn unit to ON position The program download will start automatically.
3. Sensor Fault – If it any time during normal operation “SENS” is displayed on the keypad: discontinue operation and contact qualified There are no user serviceable parts on the Duke service technician. Product Holding Cabinet. If a malfunction occurs, ensure unit is plugged in then check all switches and circuit breakers.
Page 29
Installation and Operation of Product Holding Cabinets PROBLEM PROBABLE CAUSE SOLUTION Verify USB flash drive is a maximum of 8 GB Incorrect USB flash drive and formatted to FAT (default) or FAT32. Storing multiple files on USB Verify USB flash drive has ONLY 1 file. flash drive Renamed file Verify file name is HMC34.CFG...
Page 30
Installation and Operation of Product Holding Cabinets TABLE 1: (FOR REFERENCE ONLY - UNIT TO BE SERVICED BY AUTHORIZED PERSONNEL ONLY) Locator Description FWM34-12 FWM34-15 FWM34-22 FWM34-23 FWM34-24 FWM34-31 FWM34-32 Quantity Quantity Quantity Quantity Quantity Quantity Quantity 156603 Cord,Power 15 AMP 125V w.term 156624 Cord,Power 15 AMP 250V w.term 156631...
Page 31
Installation and Operation of Product Holding Cabinets Locator Description FWM34-12 FWM34-15 FWM34-22 FWM34-23 FWM34-24 FWM34-31 FWM34-32 Quantity Quantity Quantity Quantity Quantity Quantity Quantity 160593 Label – Control 3 High 156712 Label – Control 1 High 156736 Label – Control 2 High 157717 Extrusion –...
Page 32
Installation and Operation of Product Holding Cabinets TABLE 2: (FOR REFERENCE ONLY - UNIT TO BE SERVICED BY AUTHORIZED PERSONNEL ONLY) Locator Description FWM34-42 FWM34-43 Quantity Quantity 156621 Cord, Power, 15 AMP, 125V,for 120V units 159243 Cord, Power, 20 AMP, 250V,for 208-240V units 159142 Cord, Power, 30 AMP, 250V,for 208-240V units 156316...
Page 33
Installation and Operation of Product Holding Cabinets Service Label Detail A FWM34-42 & FWM34-43...
Page 34
Installation and Operation of Product Holding Cabinets TABLE 3: (FOR REFERENCE ONLY - UNIT TO BE SERVICED BY AUTHORIZED PERSONNEL ONLY) Locator Description FWM6 4X2 157828 KEYPAD 4 or 8 ELEMENT FOIL HEAT Note 155750 RTD 1K OHM THIN 600193 STANDARD CONTROL KIT 155749 TRANSFORMER, 208/240 VAC...
Page 35
Installation and Operation of Product Holding Cabinets NOTE: Top (2) levels use FWM3 Heater Elements. Bottom (2) levels use FWM34 Heater Elements. DETAIL A FWM6-42...
Installation and Operation of Product Holding Cabinets WIRING SCHEMATICS (FOR REFERENCE ONLY - UNIT TO BE SERVICED BY AUTHORIZED PERSONNEL ONLY) 1 BLU P2-12 P2-11 P2-13 DATA REAR P2-5 P2-4 P2-6 DATA FRONT GRN/YEL FWM34 1-High Schematic...
Page 37
Installation and Operation of Product Holding Cabinets P2-12 P2-11 P2-13 DATA REAR P2-5 P2-4 P2-6 DATA FRONT GRN/YEL FWM34 2-High Schematic...
Page 38
Installation and Operation of Product Holding Cabinets HMC-34 CONTROLLER PRIMARY FWM34X31 Schematic...
Page 39
Installation and Operation of Product Holding Cabinets P2-12 P2-11 P2-13 DATA REAR P2-5 P2-4 P2-6 DATA FRONT GRN/YEL FWM34X32 Schematic...
Page 40
Installation and Operation of Product Holding Cabinets FWM34 4-High Schematic...
Page 41
Installation and Operation of Product Holding Cabinets P2-12 P2-11 P2-13 DATA REAR P2-5 P2-4 P2-6 DATA FRONT GRN/YEL FWM6 4X2 Schematic...
Page 42
Installation and Operation of Product Holding Cabinets...
Page 43
Installation and Operation of Product Holding Cabinets...
Page 44
Installation and Operation of Product Holding Cabinets Duke Manufacturing Co. 2305 N. Broadway St. Louis, MO 63102 Phone: 314-231-1130 Toll Free: 1-800-735-3853 Fax: 314-231-5074 www.dukemfg.com...
Need help?
Do you have a question about the FWM34-12 SERIES and is the answer not in the manual?
Questions and answers