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15
Safety and use .......................
Profile ..............
We recommend that you read this chapter carefully before using your
mobile phone. The manufacturer disclaims any liability for damage, which
With this menu, you may personalize ringtones for different events
may result as a consequence of improper use or use contrary to the
and environments.
instructions contained herein.
•
TRAFFIC SAFETY:
Given that studies show that using a mobile phone while driving a
vehicle constitutes a real risk, even when the hands-free kit is used (car
16
kit, headset...), drivers are requested to refrain from using their mobile
Settings ............
phone when the vehicle is not parked. Check the laws and regulations
on the use of wireless mobile phones and their accessories in the areas
where you drive. Always obey them. The use of these devices may be
prohibited or restricted in certain areas.
When driving, do not use your mobile phone and headphone to listen
From the main menu, select the menu icon
and select the
to music or to the radio. Using a headphone can be dangerous and
function of your choice in order to customize your telephone:
forbidden in some areas.
Profiles, Phone settings, Call settings, Flight mode, Security
When switched on, your mobile phone emits electromagnetic waves
settings, Networks, etc.
that can interfere with the vehicle's electronic systems such as ABS
anti-lock brakes or airbags. To ensure that there is no problem:
17
- d o not place your mobile phone on top of the dashboard or within
Making the most of
an airbag deployment area,
- c heck with your car dealer or the car manufacturer to make sure that
the car's electronic devices are shielded from mobile phone RF
your mobile ..............
energy.
•
CONDITIONS OF USE:
Webcam
(1)
You are advised to switch off the mobile phone from time to time to
You can use your phone as a webcam for instant messaging on your
optimize its performance.
PC.
Remember to abide by local authority rules of mobile phone use on
aircrafts.
• Connect your phone to PC via USB cable.
Operational Warnings: Obey all posted signs when using mobile devices
• G o to "My computer" folder on your PC and find USB video
in public areas.
device (Under Scanners & Cameras).
Follow Instructions to Avoid Interference Problems: Turn off your
mobile device in any location where posted notices instruct you to do
so. In an aircraft, turn off your mobile device whenever instructed to do
so by airline staff. If your mobile device offers an airplane mode or
similar feature, consult airline staff about using it in flight.
(1)
Webcam functionality may vary depending on the opearting system of
your PC.
19
TCT Mobile (US), Inc.
•
D efects in appearance, cosmetic, decorative or structural items such as
framing and non-operative parts;
Warranty .............................
• Damage as result of physical abuse regardless of cause.
There are no express warranties, whether written, oral or implied, other
than this printed limited warranty or the mandatory warranty provided
TCT Mobile (US), Inc. warrants to the original retail purchaser of this
by your jurisdiction. In no event shall TCT Mobile (US), Inc. or any of its
wireless device that should this product or part thereof during normal
affiliates be liable for incidental or consequential damages of any nature
consumer usage and condition be proven to be defective in material or
whatsoever, including but not limited to commercial loss, to the full extent
workmanship that results in product failure within the first twelve (12)
those damages can be disclaimed by law. Some states do not allow the
months from the date of purchase as shown on your original sales
exclusion or limitation of incidental or consequential damages, or
receipt from an authorized sales agent. Such defect(s) will be repaired
limitation of the duration of implied warranties, so the preceding
or replaced (with new or rebuilt parts) at the company's option
limitations or exclusions may not apply to you.
without charge for parts or labor directly related to the defect(s).
How to obtain Support: Contact the customer care center by calling
Batteries, power adapters, and other accessories sold as in box items
(877-702-3444) or going to (http://www.alcatelonetouch.com/usa/). We
are also warranted against defects and workmanship that results in
have placed many self-help tools that may help you to isolate the problem
product failure within the first six (6) months period from the date of
and eliminate the need to send your wireless device in for service. In the
purchase as shown on your original sales receipt. Such defect(s) will
case that your wireless device is no longer covered by this limited
be repaired or replaced (with new or rebuilt parts) at the company's
warranty due to time or condition, you may utilize our out of warranty
option without charge for parts or labor directly related to the
repair options.
defect(s).
How to obtain Hardware Service within the terms of this warranty:
The limited warranty for your wireless device will be voided if any of
Create a user profile (alcatel.finetw.com) and then create an RMA for the
the following conditions occur:
defective device. Ship the device with a copy of the original proof of
• N on-compliance with the instructions for use or installation, or with
purchase (e.g. original copy of the dated bill of sale, invoice) with the
technical and safety standards applicable in the geographical area
owner's return address (No PO Boxes accepted), wireless carrier's name,
where your phone is used;
alternate daytime phone number, and email address with a complete
•
C onnection to any equipment not supplied or not recommended by
problem description. Only ship the device. Do not ship the SIM card,
TCT Mobile (US), Inc.;
memory cards, or any other accessories such as the power adapter. You
must properly package and ship the wireless device to the repair center.
•
M odification or repair performed by individuals not authorized by
TCT Mobile (US), Inc. is not responsible for devices that do not arrive at
TCT Mobile (US), Inc. or its affiliates;
the service center or are damaged in transit. Insurance is recommended
•
C hanges to the device operating system by the user or third party
with proof of delivery. Upon receipt, the service center will verify the
applications;
warranty conditions, repair, and return your device to the address
•
A cts of god such as inclement weather, lightning, power surges, fire,
provided in the RMA. Check the warranty repair status by going online
humidity, infiltration of liquids or foods, chemical products, download
with the RMA number on web portal.
of files, crash, high voltage, corrosion, oxidation;
•
R emoval or altering of the wireless device's event labels or serial
numbers (IMEI);
• D amage from exposure to water or other liquids, moisture, humidity,
excessive temperatures or extreme environmental conditions, sand,
excess dust and any condition outside the operating guidelines;
28
Switch the mobile phone off when you are in health care facilities, except in
recommended by TCT Mobile Limited and its affiliates and are
designated areas. As with many other types of equipment now in regular use,
compatible with your mobile phone model.TCT Mobile Limited and its
mobile phones can interfere with other electrical or electronic devices, or
affiliates disclaim any liability for damage caused by the use of other
equipment using radio frequency.
chargers or batteries.
Switch the mobile phone off when you are near gas or flammable
Your mobile phone should not be disposed of in a municipal waste.
liquids. Strictly obey all signs and instructions posted in a fuel depot, gas
Please check local regulations for disposal of electronic products.
station, or chemical plant, or in any potentially explosive atmosphere.
Remember to make back-up copies or keep a written record of all
When the mobile phone is switched on, it should be kept at least 15 cm
important information stored in your mobile phone.
Some people may suffer epileptic seizures or blackouts when exposed
from any medical device such as a pacemaker, a hearing aid or insulin
to flashing lights, or when playing video games. These seizures or
pump. In particular when using the mobile phone you should hold it
blackouts may occur even if a person never had a previous seizure or
against the ear on the opposite side to the device, if any.
blackout. If you have experienced seizures or blackouts, or if you have a
Read and follow the directions from the manufacturer of your
family history of such occurrences, please consult your doctor before
implantable medical device. If you have any questions about using your
playing video games on your mobile phone or enabling a flashing-lights
mobile device with your implantable medical device, consult your
feature on your mobile phone. Parents should monitor their children's
healthcare provider.
use of video games or other features that incorporate flashing lights on
To avoid hearing impairment, answer the call before holding your mobile
the mobile phones. All persons should discontinue use and consult a
phone to your ear. Also move the handset away from your ear while
doctor if any of the following symptoms occur: convulsion, eye or
using the "hands-free" option because the amplified volume might cause
muscle twitching, loss of awareness, involuntary movements, or
hearing damage.
disorientation. To limit the likelihood of such symptoms, please take the
It is recommended to have proper supervision while small children use
following safety precautions:
your mobile phone.
- Play at the farthest distance possible from the screen.
When replacing the cover please note that your mobile phone may
When you play games on your mobile phone, you may experience
contain substances that could create an allergic reaction.
occasional discomfort in your hands, arms, shoulders, neck, or other parts
Always handle your mobile phone with care and keep it in a clean and
of your body. Follow these instructions to avoid problems such as tendinitis,
dust-free place.
carpal tunnel syndrome, or other musculoskeletal disorders:
Do not allow your mobile phone to be exposed to adverse weather or
- Take a minimum of a 15-minute break every hour of game playing.
environmental conditions (moisture, humidity, rain, infiltration of liquids,
- I f your hands, wrists, or arms become tired or sore while playing, stop
dust, sea air, etc.). The manufacturer's recommended operating
and rest for several hours before playing again.
temperature range is -10°C (14°F) to +55°C (131°F) (the max value
- I f you continue to have sore hands, wrists, or arms during or after
playing, stop the game and see a doctor.
depends on device, materials and housing paint/texture).
Over 55°C (131°F) the legibility of the mobile phone's display may be
PROTECT YOUR HEARING
impaired, though this is temporary and not serious.
T o prevent possible hearing damage, do not listen at high
Do not open or attempt to repair your mobile phone yourself.
volume levels for long periods. Exercise caution when
Do not drop, throw or try to bend your mobile phone.
holding your device near your ear while the loudspeaker
Do not paint it.
is in use.
Use only batteries, battery chargers, and accessories which are
•
PRIVACY:
Please note that you must respect the laws and regulations in force in
your jurisdiction or other jurisdiction(s) where you will use your mobile
phone regarding taking photographs and recording sounds with your
mobile phone. Pursuant to such laws and regulations, it may be strictly
forbidden to take photographs and/or to record the voices of other
people or any of their personal attributes, and reproduce or distribute
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21
Troubleshooting................
My phone cannot charge properly
•
Make sure you are using an ALCATEL ONETOUCH battery and the
charger from the box
Before contacting the service center, you are advised to follow the
•
Make sure your battery is inserted properly and clean the battery
instructions below:
contact if it's dirty. It must be inserted before plugging in the charger
•
You are advised to fully charge (
) the battery for optimal
•
Make sure that your battery is not completely discharged; if the
operation.
battery power is empty for a long time, it may take around 20
•
Avoid storing large amounts of data in your phone as this may affect
minutes to display the battery charger indicator on the screen.
its performance.
•
Make sure charging is carried out under normal conditions (0°C
and carry out the following checks:
(32°F) to +40°C (104°F))
•
When abroad, check that the voltage input is compatible
My phone is frozen or cannot switch on
•
Check the battery contacts, remove and reinstall your battery, then
My phone cannot connect to a network or "No service" is
turn your phone on
displayed
•
Check the battery power level, charge for at least 20 minutes
•
Try connecting in another location
•
If it still does not work, please use User Data Format to reset the
•
Verify the network coverage with your operator
phone
•
Check with your operator that your SIM card is valid
My phone has not responded for several minutes
•
Try selecting the available network(s) manually
•
Restart your phone by pressing and holding the
key
•
Try connecting at a later time if the network is overloaded
•
Remove the battery and re-insert it, then restart the phone
My phone cannot connect to the Internet
My phone turns off by itself
•
Check that the IMEI number (press *#06#) is the same as the one
•
Check whether your phone is locked when not in use, and make sure
printed on your warranty card or box
you don't accidentally turn off your phone when locking it by pressing
•
Make sure that the internet access service of your SIM card is
the power key.
available
•
Check your phone's Internet connecting settings
•
Check the battery charge level
•
Make sure you are in a place with network coverage
•
Try connecting at a later time or another location
29
30
them, as this may be considered to be an invasion of privacy.
•
CHARGERS
It is the user's sole responsibility to ensure that prior authorization be
Home A.C./ Travel chargers will operate within the temperature range
obtained, if necessary, in order to record private or confidential
of: 0°C (32°F) to 40°C (104°F).
conversations or take a photograph of another person; the manufacturer,
The chargers designed for your mobile phone meet with the standard
the seller or vendor of your mobile phone (including the operator)
for safety of information technology equipment and office equipment
disclaim any liability which may result from the improper use of the
use. Due to different applicable electrical specifications, a charger you
mobile phone.
purchased in one jurisdiction may not work in another jurisdiction. They
•
BATTERY AND ACCESSORIES:
should be used for this purpose only.
Characteristics of power supply (depending on the country):
Before removing the battery from your mobile phone, please make sure
that the mobile phone is switched off.
Travel charger: Input: 100-240 V, 50/60 Hz, 0.15 A
Observe the following precautions for battery use:
Output: 5V, 550 mA
- D o not attempt to open the battery (due to the risk of toxic fumes
Battery:
Lithium 850 mAh
and burns).
•
RADIO WAVES:
-
D o not puncture, disassemble or cause a short-circuit
THIS MOBILE PHONE MEETS T HE GOVERNMENT'S REQUIREMENTS
in a battery,
FOR EXPOSURE TO RADIO WAVES.
-
D o not burn or dispose of a used battery in the garbage
Your mobile phone is a radio transmitter and receiver. It is designed and
or store it at temperatures above 60°C (140°F).
manufactured not to exceed the emission limits for exposure to radio-
Batteries must be disposed of in accordance with locally
frequency (RF) energy. These limits are part of comprehensive guidelines
applicable environmental regulations. Only use the battery for
and establish permitted levels of RF energy for the general population.
The guidelines are based on standards that were developed by
the purpose for which it was designed. Never use damaged batteries or
independent scientific organizations through periodic and thorough
those not recommended by TCT Mobile Limited and/or its affiliates.
evaluation of scientific studies. These guidelines include a substantial
T his symbol on your mobile phone, the battery and the
safety margin designed to ensure the safety of all persons, regardless of
accessories means that these products must be taken to
age and health.
collection points at the end of their life:
The exposure standard for mobile phones employs a unit of
- M unicipal waste disposal centers with specific bins for these
measurement known as the Specific Absorption Rate, or SAR. The SAR
items of equipment
limit set by public authorities such as the Federal Communications
- Collection bins at points of sale.
Commission of the US Government (FCC), or by Industry Canada, is
They will then be recycled, preventing substances being disposed of in
1.6 W/kg averaged over 1 gram of body tissue. Tests for SAR are
the environment, so that their components can be reused.
conducted using standard operating positions with the mobile phone
In European Union countries:
transmitting at its highest certified power level in all tested frequency
These collection points are accessible free of charge. All products with
bands.
Although the SAR is determined at the highest certified power level, the
this sign must be brought to these collection points.
actual SAR level of the mobile phone while operating can be well below the
In non European Union jurisdictions:
maximum value. This is because the mobile phone is designed to operate at
Items of equipment with this symbol are not be thrown into ordinary
multiple power levels so as to use only the power required to reach the
bins if your jurisdiction or your region has suitable recycling and
network. In general, the closer you are to a wireless base station antenna, the
collection facilities; instead they are to be taken to collection points for
lower the power output of the mobile phone. Before a mobile phone model
them to be recycled.
is available for sale to the public, compliance with national regulations and
In the United States you may learn more about CTIA's Recycling
standards must be shown. The highest SAR value for this model mobile
Program at www.recyclewirelessphones.com
phone when tested is 0.81W/Kg for use at the ear and 1.11W/Kg for use
CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN
close to the body. While there may be differences between the SAR levels
INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO
of various mobile phones and at various positions, they all meet the
THE INSTRUCTIONS
22
23
Invalid SIM card
I cannot find my contacts
•
Make sure the SIM card has been correctly inserted
•
Make sure your SIM card is not broken
•
Make sure the chip on your SIM card is not damaged or scratched
•
Make sure your SIM card is inserted properly
•
Make sure the service of your SIM card is available
•
Import all contacts stored in SIM card to phone
Unable to make outgoing calls
The sound quality of the calls is poor
•
Make sure you have dialed a valid number and press
key
•
You can adjust the volume during a call by pressing the navigation key
•
For international calls, check the country and area codes
•
Check the network strength
•
Make sure your phone is connected to a network, and the network
•
Make sure that the receiver, connector or speaker on your phone
is not overloaded or unavailable
is clean
•
Check your subscription status with your operator (credit, SIM
I am unable to use the features described in the manual
card valid, etc.)
•
Check with your operator to make sure that your subscription
•
Make sure you have not barred outgoing calls
includes this service
•
Make sure that your phone is not in flight mode
•
Make sure this feature does not require an ALCATEL ONETOUCH
Unable to receive incoming calls
accessory
•
Make sure your phone is switched on and connected to a network
When I select a number from my contacts, the number cannot
(check for overloaded or unavailable network)
be dialed
•
Check your subscription status with your operator (credit, SIM
•
Make sure that you have correctly recorded the number in your file
card valid, etc.)
•
Make sure that you have selected the country prefix when calling
•
Make sure you have not forwarded incoming calls
a foreign country
•
Make sure that you have not barred certain calls
I am unable to add a contact in my contacts
•
Make sure that your phone is not in flight mode
•
Make sure that your SIM card contacts are not full; delete some
The caller's name/number does not appear when a call is
files or save the files in the phone contacts (i.e. your professional or
received
personal directories)
•
Check that you have subscribed to this service with your operator
My callers are unable to leave messages on my voicemail
•
Your caller has concealed his/her name or number
•
Contact your network operator to check service availability
31
32
government requirement for RF exposure. For body-worn operation, the
(1) this device may not cause harmful interference
mobile phone meets FCC RF exposure guidelines provided that it is used
(2) t his device must accept any interference received, including
with a non-metallic accessory with the handset at least 1,0 cm from the
interference that may cause undesired operation.
body. Use of other accessories may not ensure compliance with FCC RF
Your mobile phone is equipped with a built-in antenna. For optimal
exposure guidelines.
operation, you should avoid touching it or degrading it.
Additional information on SAR can be found on the Cellular
As mobile devices offer a range of functions, they can be used in
Telecommunications & Internet Association (CTIA) Web site: http://www.
positions other than against your ear. In such circumstances the device
phonefacts.net
will be compliant with the guidelines when used with headset or usb
The World Health Organization (WHO) considers that present
data cable. If you are using another accessory ensure that whatever
scientific information does not indicate the need for any special
product is used is free of any metal and that it positions the mobile
precautions for use of mobile phones. If individuals are concerned, they
phone at least 1,0 cm away from the body..
might choose to limit their own or their children's RF exposure by
limiting the length of calls, or using "hands-free" devices to keep mobile
phones away from the head and body. (fact sheet n°193). Additional
•
LICENCES
WHO information about electromagnetic fields and public health are
available on the following website: http://www.who.int/peh-emf.
Obigo®
is a registered trademark of Obigo AB.
Note: This equipment has been tested and found to comply with the
microSD Logo is a trademark.
limits for a Class B digital device pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
T he Bluetooth word mark and logos are owned by the
harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not
Bluetooth SIG, Inc. and any use of such marks by TCT
installed and used in accordance with the instructions, may cause
Mobile Limited and its affiliates is under license. Other
trademarks and trade names are those of their
harmful interference to radio communications. However, there is no
respective owners.
guarantee that interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is
ONETOUCH 3075A Bluetooth QD
encouraged to try to correct the interference by one or more of the
ID B018931
following measures:
- Reorient or relocate the receiving antenna.
F acebook and the f Logo are trademarks of Facebook,
- Increase the separation between the equipment and receiver.
Inc., and are used under license.
- C onnect the equipment into an outlet on a circuit different from that
T witter and the T Logo are trademarks of Twitter, Inc.,
to which the receiver is connected.
and are used under license.
- C onsult the dealer or an experienced radio/ TV technician for help.
Changes or modifications not expressly approved by the party
The Wi-Fi Logo is a certification mark of the Wi-Fi
responsible for compliance could void the user's authority to operate
Alliance.
the equipment.
For the receiver devices associated with the operation of a licensed
•
Commercial Mobile Alert System (CMAS)
radio service (e.g. FM broadcast), they bear the following statement:
Your mobile phone is CMAS capable and allows you to receive
This device complies with Part 15 of the FCC Rules. Operation is
automatic alerts in times of crisis (e.g. earthquake, hurricanes, etc.)
subject to the condition that this device does not cause harmful
interference.
For other devices, they bear the following statement:
This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions:
24
25
I cannot access my voicemail
The phone cannot be detected by others via Bluetooth
•
Make sure your operator's voicemail number is correctly entered
•
Make sure that Bluetooth is turned on and your phone is visible
in "My numbers"
to other users
•
Try later if the network is busy
•
Make sure that the two phones are within Bluetooth's detection
range
I am unable to send and receive MMS
•
Check your phone memory availability as it might be full
How to make your battery last longer
•
Contact your network operator to check service availability and
•
Make sure you follow the complete charge time (minimum 3 hours)
check MMS parameters
•
After a partial charge, the battery level indicator may not be exact.
•
Verify the server center number or your MMS profile with your
Wait for at least 20 minutes after removing the charger to obtain
operator
an exact indication
•
The server center may be swamped, try again later
•
Switch on the backlight upon request
•
Extend the email auto-check interval for as long as possible
The flickering
icon is displayed on my standby screen
•
Update news and weather information on manual demand, or
•
You have saved too many short messages on your SIM card; delete
increase their auto-check interval
some of them or archive them in the phone memory
•
Deactivate Bluetooth when not in use
SIM card PIN locked
•
Contact your network operator to obtain the PUK code (Personal
Unblocking Key)
I am unable to download new files
•
Make sure there is sufficient phone memory for your download
•
Select the microSD card as the location to store downloaded files
•
Check your subscription status with your operator
33
34
Hearing Aid Compatibility
Your mobile phone is rated: «For Hearing Aid», to assist hearing
device users in finding mobile phones that may be compatible with
their hearing devices.
This device is HAC M3 compatible. Reference ANSI C63.19-2007
For more information please refer to «Hearing Aid Compatibility
with Mobile Phones» leaflet or visit our website http://www.
alcatelonetouch.com
FCC ID: RAD417
General information .......
• Website: www.alcatelonetouch.com
• H ot Line Number: In the United States, call 877-702-3444
for technical support.
On our Internet site, you will find our FAQ (Frequently Asked
Questions) section. You can also contact us by e-mail to ask any
questions you may have.
An electronic version of this user guide is available in English and other
languages according to availability on our server: www.alcatelonetouch.
com
Your mobile phone is a transceiver that operates on GSM Quadband
(850/900/1800/1900 MHz) or UMTS Triband (850/1900 MHz).
Protection against theft
(1)
Your mobile phone is identified by an IMEI (mobile phone serial
number) shown on the packaging label and in the product's memory.
We recommend that you note the number the first time you use
your mobile phone by entering *#06# and keep it in a safe place. It
may be requested by the police or your operator if your mobile
phone is stolen.
Disclaimer
There may be certain differences between the user manual
description and the mobile phone's operation, depending on the
software release of your mobile phone or specific operator services.
TCT Mobile shall not be held legally responsible for such differences,
if any, nor for their potential consequences, which responsibility shall
be borne by the operator exclusively.
(1)
Contact your network operator for service availability.
26
27
ALCATEL is a trademark of Alcatel-Lucent
and is used under license by
TCT Mobile Limited.
All rights reserved © Copyright 2013
TCT Mobile Limited.
TCT Mobile Limited reserves the right to alter
material or technical specification without prior
notice.
PROTECT YOUR HEARING
T o prevent possible hearing damage, do not listen at high
volume levels for long periods. Exercise caution when
holding your device near your ear while the loudspeaker
is in use.
35
36
- Quick Links:
- Troubleshooting
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