Common Linux Problems; Common Macintosh Problems - Samsung ML ML-4050N User Manual

Condition Possible cause
A PostScript Print job may
error page not be
prints. PostScript.
The optional The printer
tray 2 (tray 3 or driver has not
tray 4) is not been
selected in the configured to
driver. recognize the
optional tray 2
(tray 3 or tray
4).
When print a The resolution
document in setting in the
Macintosh with printer driver
Acrobat Reader may not be
6.0 or higher, matched with
colors print that in Acrobat
incorrectly. Reader.

Common Linux problems

Condition
• Check if the printer driver is installed in your
system. Open Unified Driver Configurator
and switch to the Printers tab in Printers
configuration window to look at the list of
available printers. Make sure that your
machine is displayed on the list. If not,
please, invoke Add new printer wizard to set
up your device.
The printer doesn't
• Check if the printer is started. Open Printers
print.
configuration and select your machine on
the printers list. Look at the description in
the Selected printer pane. If its status
contains "(stopped)" string, please, press
the OK button. After that normal operation
of the printer should be restored. The
"stopped" status might be activated when
some problems in printing occurred.
Suggested solutions
Make sure that the print job is a
PostScript job. Check to see
whether the software
application expected a setup or
PostScript header file to be sent
to the printer.
Open the PostScript driver
properties, select the Device
Settings tab, and set the Tray2
(Tray3 or Tray4) option of the
Installable Options section to
Installed.
Make sure that the resolution
setting in your printer driver
matches that in Acrobat
Reader.
Suggested solutions
Condition
I encounter error
"Unable to open
mfp port device
file!" when printing
a document.
PDF file does not
print correctly-
some parts are
missing in the
graphics, text or
illustrations.

Common Macintosh problems

Condition
PDF file does not print
correctly-some parts are
missing in the graphics,
text or illustrations.
The document has
printed, but the print job
has not disappeared
from the spooler in Mac
OS 10.3.2.
The printer does not
print a document from
Illustrator on IPP
printing.
Some letters are not
displayed normally
during the Cover Sheet
printing.
9.14
<Troubleshooting>
Suggested solutions
Please avoid changing print job parameters
(via LPR GUI, for example) while a print job is
in progress. Known versions of CUPS server
break the print job whenever print options are
changed and then try to restart the job from
the beginning. Since Unified Linux Driver
locks mfp port while printing, the abrupt
termination of the driver keeps the port locked
and therefore unavailable for subsequent print
jobs. If this situation occurred, please, try to
release the mfp port.
Incompatibility between the PDF file and the
Acrobat products.
Printing the PDF file as an image may enable
the file to print. Turn on Print As Image from
the Acrobat printing options.
Note:
It will take longer to print when you print
a PDF file as an image.
Suggested solutions
Incompatibility between the PDF file and
the Acrobat products.
Printing the PDF file as an image may
enable the file to print. Turn on Print As
Image from the Acrobat printing options.
Note: It will take longer to print when you
print a PDF file as an image.
Update your Mac OS to OS 10.3.3 or
higher.
Change the Data type option in the
Adobe Illustrator print menu to Binary.
Or, you can use Appletalk printing.
This problem is caused because Mac OS
cannot find the font during the Cover
Sheet printing. English alphabet and
numbers are displayed normally at the
Cover Sheet.