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Troubleshooting
• Ensure that the distance between the
devices is not more than 10 metres and
that they are not separated by walls or
other obstacles.
• Ensure that the settings for each device
allow them to be visible to other devices.
• Ensure that both devices are compatible
with Bluetooth wireless technology.
• Ensure that the correct PIN has been
entered on both devices.
You cannot listen to music on a
remote Bluetooth headset
• Ensure that your device is connected to
the headset.
• Ensure that the music format you are
trying to listen to is supported by the
headset.
• Ensure that the distance between the
headset and device is not more than 10
metres and that they are not separated
by walls or other obstacles.
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