Troubleshooting Tips - Hotpoint HME02GGM Owner's Manual And Installation Instructions

Troubleshooting Tips... Before you call for service
Problem
Refrigerator does not
run.
Compressor runs too
frequently
Door does not close
properly
Food temperature is
too warm
Food temperature is
too cold
Refrigerator has an
odor.
Moisture build up on
interior or exterior of
the refrigerator
Popping or cracking
sound when
compressor comes on
NORMAL OPERATING SOUNDS YOU MAY HEAR
• Boiling water, gurgling sounds or slight vibrations that
are the result of the refrigerant circulating through the
cooling coils.
• The thermostat control will click when it cycles on and
off.
49-60799-1
Possible Causes
or the fuse is blown.
position.
The room temperature is hot and/or
humid.
The door gasket is not sealing
properly.
Frequent or prolonged door openings.
aligned.
The door is opened frequently.
A large amount of food was recently
added.
The door is not sealing properly.
The control is not set to a cold enough
temperature.
The control is set to a too cold setting.
The refrigerator needs cleaning.
an odor.
The room temperature is hot and/or
humid.
Frequent or prolonged door openings.
The door gasket is not sealing
properly.
The refrigerator is touching a wall.
What To Do
Turn the temperature control to a setting between 1 and 7.
This is normal to maintain constant temperature during high
temperature, humid days.
Close the door completely
Clean the door gasket. See Cleaning.
Limit door openings to maintain the internal temperature.
closing completely.
Level refrigerator or align the door.
closing completely.
Limit door openings.
Allow time for recently added warm food to cool.
Clean the door gasket. See Cleaning.
Adjust the temperature control to a colder setting.
Adjust the temperature to a less cold setting.
Clean refrigerator. See Cleaning.
Wrap and seal food tightly before storing in the refrigerator.
This is normal during high humidity periods.
Limit door openings.
Clean the door gasket. See Cleaning.
you may need to place metal or wood shims underpart of
the refrigerator.
Level the refrigerator by putting wood or metal shims under
part of the refrigerator.
Move the refrigerator away from the wall and re-level, if
necessary.
11