Snap-On Ethos+ User Manual
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Snap-On Ethos+ User Manual

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EAZ0078L10A Rev. B 1-H-18 GB

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  • Page 1 User Manual EAZ0078L10A Rev. B 1-H-18 GB...
  • Page 2 End User License Agreement. The Snap-on Incorporated Software End User License Agreement may be provided with the diagnostic tool, and is available at: https://eula.snapon.com/diagnostics. Patent Information For a listing of Snap-on products that are protected by patents in the United States and elsewhere, visit: https://patents.snapon.com User Manual Information This manual includes information and images applicable with diagnostic software version 18.4 and later.
  • Page 3 “See Quick Tips”. NOTE: Sample titles are listed below. Not all titles may be available for all diagnostic tools, and are subject to change. Snap-on® Training Solutions® - Training Videos (examples) Introduction and Navigation Global OBD-II...
  • Page 4 Diagnostic Quick Tips - Video Series Snap-on Diagnostic Quick Tips videos are available at no charge on our website and on our YouTube channel. These videos are developed from real repair case studies to help professional technicians use diagnostic tools to solve specific vehicle problems (e.g.
  • Page 5 Diagnostic Quick Tips - Video Series Snap-on® Training Solutions® - Diagnostic Quick Tips Videos (examples) Hyundai Blind Spot Detection System Chrysler HVAC Test Calibration Chrysler VVT System Cleaning Hyundai Occupant Detection System Reset Chrysler Wheel & Tire Calibrations Ignition Coil Current and Voltage Comparison...

  • Page 6: Table Of Contents

    Contents Contents ............................1 Safety Information ........................4 Chapter 1: Using This Manual ....................6 Conventions..........................6 Bold Text ..........................6 Symbols ..........................6 Terminology ........................... 7 Hyperlinks ..........................7 Notes and Important Messages ..................... 7 Procedures..........................8 Chapter 2: Introduction......................9 Functional Description ........................
  • Page 7 Contents Confirmation Messages ....................... 24 Warning Messages ......................24 Error Messages........................24 Chapter 5: Scanner Operations....................25 Vehicle Identification........................25 Connecting to a Vehicle......................27 Cables ..........................27 No Communication Message ....................28 Operations ..........................28 Service Codes........................29 Code Scan ........................... 31 Data Display.........................
  • Page 8 Contents End User License Agreement ....................74 End User License Agreement71...

  • Page 9: Safety Information

    Safety Information For your own safety and the safety of others, and to prevent damage to the equipment and vehicles upon which it is used, it is important that the accompanying Important Safety Instructions be read and understood by all persons operating, or coming into contact with, the equipment. We suggest you store a copy near the unit in sight of the operator.
  • Page 10 Safety Information Important Safety Instructions Safety messages contain three different type styles. Normal type states the hazard. • Bold type states how to avoid the hazard. • Italic type states the possible consequences of not avoiding the hazard. • An icon, when present, gives a graphical description of the potential hazard. Example: Risk of unexpected vehicle movement.

  • Page 11: Chapter 1 Using This Manual

    Using This Manual Chapter 1 This manual contains tool usage instructions. Some of the illustrations shown in this manual may contain modules and optional equipment that are not included on your system. Contact your sales representative for availability of other modules and optional equipment. 1.1 Conventions The following conventions are used.

  • Page 12: Terminology

    Using This Manual Conventions 1.1.3 Terminology The term “select” means highlighting a button or menu item and pressing the Accept, OK, Yes, or other similar button to confirm the selection. Example: Select Brightness. • The above statement abbreviates the following procedure: 1.

  • Page 13: Procedures

    Using This Manual Conventions 1.1.6 Procedures An arrow icon indicates a procedure. Example: To change screen views: 1. Select the Graph icon. The dropdown menu displays. 2. Select an option from the menu. The screen layout changes to the format selected.

  • Page 14: Chapter 2 Introduction

    Introduction Chapter 2 The scan tool interfaces with the electronic control system of a vehicle to retrieve diagnostic trouble codes (DTCs) and access serial data stream information. Various vehicle control systems, such as engine, transmission, and antilock brake system (ABS), are readily diagnosed using this scan tool.
  • Page 15 Introduction Functional Description 1— Mini USB Client Port 2— SD (secure digital) Card Port 3— Data Cable Port Figure 2-2 Top view 4— Battery Compartment Cover Figure 2-3 Back view with optional hand strap and stand...

  • Page 16: Technical Specifications

    Introduction Technical Specifications 2.2 Technical Specifications Processor: Motorola Operating System Touch Screen Resistive Touch Panel Display: 5.6 inch diagonal, LCD TFT 640 x 480 resolution SWVGA 24 bit color Batteries: (6) 1.5V AA DC Jack Operating Voltage 8V to 32V DC Dimensions: Width: 9.15 inches...

  • Page 17: Control Buttons

    Introduction Control Buttons Environmental Conditions: This product is intended for indoor use only This product is rated for Pollution Degree 2 (normal conditions) Power Supply: Supply Rating; 15 VDC. 2A 2.3 Control Buttons There are five control buttons located on the right side of the unit near the handgrip: Button Icon Description...

  • Page 18: Directional Buttons

    Introduction Power Sources 2.3.2 Directional Buttons The directional, or arrow, buttons move the cursor or highlight in their respective directions: Up (b) • Down (d) • Left (e) • Right (c) • 2.3.3 Cancel (N/X) Button The N/X button is used to do the following: To exit a menu or program.

  • Page 19: Ac Power Supply

    Introduction Optional Stand and Hand Strap 2.4.2 AC Power Supply The scan tool can be powered from a standard wall socket using the AC power supply and power adapter. The power adapter fits to the data cable connector on top of the scan tool. The jack on the output cable of the AC power supply attaches to the power adapter.
  • Page 20 Introduction Optional Stand and Hand Strap The padded hand strap threads through mounting slots on the scan tool housing. Velcro fasteners hold the strap in place and allow for quick adjustments. The strap keeps the scan tool snug to the palm of your hand while working.

  • Page 21: Chapter 3 Getting Started

    Getting Started Chapter 3 This chapter details the initial steps required to get you new scan tool operational. Please read these instructions carefully to get started using you new diagnostic tool. 3.1 Installing the Batteries The six AA batteries provided with your scan tool kit must be installed before using the tool. To install the batteries: 1.

  • Page 22: Powering Up

    Getting Started Powering Up 3.2 Powering Up Press the Power button on the front of the unit to switch the scan tool on. The system boots up, then opens the Home screen (Figure 3-2). 3.3 Home Screen 1— Titlebar 2— Main Body Figure 3-2 Sample Home screen The main body of the Home screen has four selectable buttons, one for each of the primary scan tool functions.

  • Page 23: Home Screen Buttons

    Getting Started Connecting to a Vehicle Table 3-1 Power supply icons (sheet 2 of 2) Icon Definition Indicates power is being supplied by the vehicle Indicates the scan tool is actively communicating with a vehicle 3.3.1 Home Screen Buttons The Home screen buttons allow you to select which of the primary scan tool functions to use. Table 3-2 on page 18 gives brief descriptions of the button operations.

  • Page 24: The Demonstration Program

    Getting Started The Demonstration Program 5. Connect the 16-pin end of the data cable to the DLC of the vehicle. 6. Switch the vehicle ignition on. 7. Select the menu option you wish to investigate. 3.5 The Demonstration Program The demonstration program allows you to become familiar with many of the test capabilities of the tool without connecting to a vehicle.

  • Page 25: Emergency Shutdown

    Getting Started Powering Down 3.6.1 Emergency Shutdown In case of emergency, press and hold the Power button to force a shutdown.

  • Page 26: Chapter 4 Navigation

    Navigation Chapter 4 This chapter describes the scan tool screen layout, how to navigate the interface, and how to make selections using screen menus and buttons. The various types of messages that display while using the tool are also explained here. 4.1 Screen Layout Scan tool screens (Figure...

  • Page 27: Toolbar

    Navigation Screen Layout Depending upon what is being displayed in the main body of the screen, either the vehicle ID or the active menu is shown at the left side of the title bar. An icon at the far right side of the title bar indicates whether the tool is being powered by the internal batteries, the test vehicle, or the AC\DC power supply.

  • Page 28: Main Body

    Navigation Screen Layout Table 4-1 Data toolbar buttons (sheet 2 of 2) Button Icon Function Locks or unlocks the highlighted parameter. This Lock/Unlock button displays when viewing a data list. Saves the current datastream information to tool Save memory. Selecting open a menu of options. Opens the tools menu, which allows you to adjust Tools basic tool settings.

  • Page 29: Screen Messages

    Navigation Screen Messages a time. Selecting an arrowhead that points to a line moves you directly to the top, bottom, beginning, or end of the data. 4.2 Screen Messages There are four types of on-screen messages: Loading and connecting • Confirmations •...

  • Page 30: Chapter 5 Scanner Operations

    Scanner Operations Chapter 5 The scan tool establishes a data link to the electronic control systems of the vehicle being serviced. This allows you to retrieve diagnostic trouble codes (DTCs) view live data parameters, and perform tests. Vehicle testing requires connecting the scan tool to the test vehicle using the data cable and test adapters.
  • Page 31 Scanner Operations Vehicle Identification A list of vehicle types or models displays. Several selections may be required to identify the vehicle type and model, follow the screen prompts and enter the required information. A confirmation displays once all the required data has been entered (Figure 5-2).

  • Page 32: Connecting To A Vehicle

    Scanner Operations Connecting to a Vehicle 5.2 Connecting to a Vehicle Make a selection from the systems available for testing list and instructions for connecting the scan tool to the vehicle with the data cable display on the screen (Figure 5-4).

  • Page 33: No Communication Message

    Scanner Operations Operations The large end of the auxiliary power cable plugs into the vehicle accessory port. The small end of the cable fits into a power port built into the side of the cable adapter. An in-line fuse on the auxiliary cable provides circuit protection.

  • Page 34: Service Codes

    Scanner Operations Operations Figure 5-5 Sample Main menu To perform a scan tool test 1. Launch the scan tool. Tap Vehicle manufacturers on the Home screen. 2. Identify the vehicle. Identify the test vehicle by selecting from the menu options. 3.
  • Page 35 Scanner Operations Operations MIL SVS or Message Requested displays ECM requests to light the malfunction indicator • lamp (MIL) or service vehicle soon (SVS) lamp, or display a driver information alert. Last Test Failed displays a list of all failed tests. •...

  • Page 36: Code Scan

    Scanner Operations Operations DTC Status This selection allows you to see if a particular DTC caused the MIL to turn on. To check DTC status 1. Select DTC Status from the Codes Menu. The DTC Status screen displays with the cursor at the second character of the code. 2.
  • Page 37 Scanner Operations Operations Figure 5-7 Typical Code Scan Report in Shopstream Connect Depending on the vehicle, Code Scan (if supported) may be available from the Systems menu. Selecting Code Scan starts an active scan of vehicle control modules, and opens the Code Scan results screen (Figure 5-8).
  • Page 38 Scanner Operations Operations Figure 5-8 Code Scan systems analyzed result total A list of all the systems analyzed with DTCs totals. A categorized system list with DTC • totals is displayed in the order they are scanned. To view the main menu for a system in the list, select the system, then select the System icon (Figure 5-9).
  • Page 39 Scanner Operations Operations Saving Codes, and Code Scan Results) When using the code scan feature, or when viewing individual system codes (e.g. engine, transmission) selecting the Save icon from the toolbar saves the results as a data file. The saved file(s) can be viewed using two methods: On the diagnostic tool - See View Saved Data‚...

  • Page 40: Data Display

    Scanner Operations Operations 5.3.3 Data Display This selection may appear as Data, Data (No Codes), Data Display, Data Menu, or something similar on the menu. Select Data to view live datastream parameters from the vehicle ECM. In this mode parameters from the vehicle ECM display in the main body of the screen, and a toolbar displays at the top of the screen (Figure 5-10).
  • Page 41 Scanner Operations Operations 1— Previous Frame button 2— Next Frame button 3— Play button 4— Position indicator 5— Frame counter (current frame/total frames) Figure 5-11 Sample paused frame of data 2. Scroll to review the data in the frame. 3. To switch frames, touch Previous Frame or Next Frame. Each button touch moves one frame in the selected direction.
  • Page 42 Scanner Operations Operations Sorting Data The Sort button on the toolbar allows you to arrange the parameter list three ways: Factory Sort—lists parameters in the order they are transmitted by the ECM • A-Z Sort—lists parameters alphabetically in ascending order •...
  • Page 43 Scanner Operations Operations b. Touching the Select/Deselect button activates it. Now you can add or remove parameters by touching individual entries in the list. Keep the following in mind: Item at the top of the list that cannot be highlighted are locked and cannot be turned off. –...
  • Page 44 Scanner Operations Operations Locking Parameters Use the Lock/Unlock button to lock selected lines of the data in place and prevent them from scrolling, or to release previously locked lines of data. Up to three lines of data may be held at a time, the bottom line of the display cannot be locked.

  • Page 45: Setting Trigger Levels

    Scanner Operations Operations 3. Select any toolbar button to exit lock mode. Saving The Save button is used to record movies of vehicle datastream values into tool memory. Saving helps when trying to isolate an intermittent problem or to verify a repair during a road test. Saved files also provide documentation that helps you explain driveability problems to your customers.
  • Page 46 Scanner Operations Operations Figure 5-14 Sample trigger set screen 4. Tap the plus (+) and minus (–) buttons on the toolbar, or use the up b and down d arrow buttons to position the upper trigger level to where you want it on the graph. 5.

  • Page 47: Exiting Scan Tool Tests

    Scanner Operations Exiting Scan Tool Tests 5.4 Exiting Scan Tool Tests The scan tool remains open as long as there is an active communication link with the vehicle. You must disconnect this communication link in order to exit from scan tool tests. A warning message displays if you attempt to shut down with the scan tool communicating.

  • Page 48: Chapter 6 Obd-Ii/Eobd Operations

    OBD-II/EOBD Operations Chapter 6 OBD-II/EOBD allows you to access Generic OBD-II scan tool tests without completing a vehicle identification. This option presents a quick way to check for diagnostic trouble codes (DTCs), isolate the cause of an illuminated malfunction indicator lamp (MIL), check monitor status prior to emissions certification testing, verify repairs, and perform a number of other services that are emissions-related.
  • Page 49 OBD-II/EOBD Operations OBD Direct Figure 6-1 Sample generic connection message 3. Connect the scan tool to the test vehicle according to the screen instructions. 4. Select Continue. A communications message that shows how many ECMs were detected, Which ECM is communicating, and which communication protocol is being used displays (Figure 6-2).
  • Page 50 OBD-II/EOBD Operations OBD Direct Figure 6-3 Sample Start Communication menu 6. Select a test to continue, options include (Figure 6-3): Readiness Monitors – MIL Status – ($01) Display Current Data – ($02) Display Freeze Frame Data – ($03) Display Trouble Codes –...
  • Page 51 OBD-II/EOBD Operations OBD Direct MIL Status This item is used to check the current condition of the Malfunction Indicator (MIL). Additional information, such as which ECM commanded the MIL on and the distance driven while the MIL is on (if supported), can also be displayed. It is also possible to save the MIL Status report. ($01) Display Current Data Use this item to display the current emission related data from the selected electronic control module (ECM) of the vehicle.

  • Page 52: Select Communication Protocol

    OBD-II/EOBD Operations OBD Direct Available options vary by make, model, and year of the test vehicle. Select a test and follow the on-screen instructions. ($09) Read Vehicle Identification This selection displays the vehicle identification number (VIN), the calibration identification, and the calibration verification number (CVN) of the test vehicle.

  • Page 53: Connector Information

    OBD-II/EOBD Operations OBD Direct Global OBD may use the following communication protocols: ISO 9141-2 (K-LINE) • SAE J1850 PWM (Pulse Width Modulation) • SAE J1850 VPW (Variable Pulse Width) • ISO 14230-4 (Keyword Protocol 2000) • SAE J2284/ISO 15765-4 (CAN) •...

  • Page 54: Chapter 7 Previous Vehicles And Data

    Previous Vehicles and Data Chapter 7 The Previous Vehicle and Data Home screen selection allows you to quickly configure the scan tool to the identity of the last twenty vehicles tested, and to access saved data files. A menu with three options opens when Previous Vehicle and Data is selected (Figure 7-1).

  • Page 55: View Saved Data

    Previous Vehicles and Data View Saved Data 7.2 View Saved Data Selecting the View Saved Data menu option opens a list of all the data movies and screen images that are stored in the scan tool memory. Saved files can either be opened directly on the scan tool, or downloaded to a personal computer and opened using ShopStream Connect software.

  • Page 56: Viewing Codes And Code Scan Results

    Previous Vehicles and Data Viewing Codes and Code Scan Results 7.3 Viewing Codes and Code Scan Results When code scan or single system code results are saved, they are saved in (.XML) file format (Figure 7-3). Figure 7-3 Typical - Code Results (.XML) file The saved (.XML) file(s) can be viewed using these methods: On the diagnostic tool - See Viewing Code Results on the Diagnostic...
  • Page 57 Previous Vehicles and Data Viewing Codes and Code Scan Results Viewing Code Results on the Diagnostic Tool Selecting a system code or a code scan results file from your saved file list (Figure 7-4), opens the file onscreen. When opened, the (.XML) file displays basic vehicle information and a list of DTCs with a brief description of each.

  • Page 58: Delete Saved Data

    Previous Vehicles and Data Delete Saved Data 7.4 Delete Saved Data This menu option is used to permanently erase saved files from scan tool memory when they are no longer needed. To delete a saved file: 1. Select Previous Vehicles and Data from the Home screen. 2.

  • Page 59: Chapter 8 Tools

    Tools Chapter 8 The Tools option on the Home screen is used to configure the scan tool for your personal preferences. Tap the Tools button to open a menu of options. 8.1 Tools Menu The Tools menu has the following options: Connect to PC, use to transfer and share file with a personal computer (PC) •...

  • Page 60: Configure Shortcut Key

    Tools Tools Menu Figure 8-1 8.1.2 Configure Shortcut Key This feature allows you to change the functionality of the Shortcut key. Possible function assignments include: Brightness increases the screen backlighting in incremental steps from lowest to highest, then returns • to the lowest setting and continuously repeats.

  • Page 61: Settings

    Tools Tools Menu To display the System information screen: 1. Select Tools from the Home screen. 2. The Tools menu opens. 3. Select System Information from the menu. The System Information screen displays. Figure 8-2 Sample system information screen 4. Select the Back button on the toolbar to return to the options menu, or select the Home button to return to the Home screen.
  • Page 62 Tools Tools Menu Battery Type is used to configure the tool to operate on rechargable or disposable batteries. • Backlight Time is used to configure how long the screen remains lit when the tool is idle. • Settings options are described in the following sections. Brightness Selecting this option opens the brightness setting screen, which allows you to adjust the back lighting...
  • Page 63 Tools Tools Menu TOUCH SCREEN CALIBRATION WARNING: Do not power the tool off until the Touch Calibration has been completed successfully. TAP BOX IN UPPER LEFT CORNER Figure 8-4 Sample calibration screen 4. Touch the box as directed. The box goes away and reappears on a different area of the screen. 5.
  • Page 64 Tools Tools Menu Figure 8-5 Sample system clock setting screen To set the clock: 1. Use the Plus and Minus buttons on the display screen to change the value in the highlighted field. Each tap of a button changes the value up or down one increment. 2.
  • Page 65 Tools Tools Menu Year, Month, Day (YYYY_MM_DD) • Scroll and select to return to the Settings menu. High Contrast Toolbar This option allows you to select between a standard and high-contrast toolbar. The high-contrast option has black and white buttons with crisp graphics that are easier to see in poor lighting conditions or bright sunlight.
  • Page 66 Tools Tools Menu Figure 8-7 Sample black background with high-contrast toolbar Selecting opens a menu with two choices. Make a selection and a “please wait” message momentarily displays followed by the Home screen. The new toolbar setting is now active. Font Type This option allows you to select between standard and bold faced type for the display screen.
  • Page 67 Tools Tools Menu Selecting opens a menu with two choices: Normal Font and Bold Font. Highlight the desired choice and Press Y/a, the change is instantaneous. Select the Back or Home button from the tool bar to return to either the Settings menu or the Home screen. Battery Type This selection allows you to configure the tool to operate on either standard or rechargeable batteries...

  • Page 68: Configure Units

    Tools Tools Menu 8.1.5 Configure Units This option opens a dialog box for choosing between US customary or metric units of measure for temperature, air pressure, other pressures, and vehicle speed (Figure 8-10). Figure 8-10 Sample configure units menu To change the units setup: 1.

  • Page 69: Chapter 9 Maintenance

    Maintenance Chapter 9 This chapter covers how to care for your scan tool. 9.1 Cleaning and Inspecting When using the scan tool perform the following tasks to keep it in top shape: Check the housing, wiring, and connectors for dirt and damage before and after each use. •...

  • Page 70: Battery Safety Guidelines

    Maintenance Battery Service 9.2.1 Battery Safety Guidelines Keep the following in mind when handling batteries: Do not short circuit battery terminals. • Do not immerse the scan tool or batteries in water, or allow water to enter the unit or battery •...

  • Page 71: Disposing Of The Batteries

    Maintenance Battery Service 2. Remove the old batteries. 3. Observing proper polarity (shown on the battery slots), install six new AA batteries. IMPORTANT: Your scan tool can be damaged if the battery polarity is incorrect. Refer to the diagram in the battery compartment on the rear of the tool for correct battery polarity.

  • Page 72: Chapter 10 Shopstream Connect

    ShopStream Connect Chapter 10 This chapter includes a brief introduction to some of the key features of the ShopStream Connect software. For detailed ShopStream Connect information and instructions, download the ShopStream Connect User Manual from our website: https://www.snapon.com/diagnostics/uk/User-Manuals.htm The ShopStream Connect™ (SSC) software is PC-based software that extends the capabilities of your diagnostic tool.

  • Page 73: Ssc Main Screen

    ShopStream Connect SSC Main Screen If the ShopStream Connect software does not open, open it from the Windows Start menu or use the ShopStream Connect shortcut icon on the Windows desktop (automatically created during installation). 10.2 SSC Main Screen The ShopStream Connect software will open automatically when you connect the diagnostic tool to your PC USB connection, Using SSC (Connecting to your PC)‚...

  • Page 74: Scanner Dataviewer

    ShopStream Connect Scanner DataViewer 6— Main display—shows stored data files details. NOTE: The files listed are sortable (ascending/descending) by clicking on the column tab at the top (e.g. File Name, Type, etc.) Sort preferences are saved when the ShopStream Connect program is closed. 7—...

  • Page 75: Image Viewer

    ShopStream Connect Image Viewer 10.4 Image Viewer SSC allows you to view and print .bmp, .jpg and .sps image files (screenshots) saved on your diagnostic tool, with your PC. NOTE: File extension types vary depending on the diagnostic tool. Not all the file extensions described here may be available on your diagnostic tool.

  • Page 76: Printing The Code Scan Report

    ShopStream Connect Printing the Code Scan Report 10.5 Printing the Code Scan Report To print the Code Scan Report, the saved code scan .XML file must be opened using ShopStream Connect. To print the Code Scan Report using ShopStream Connect: 1.
  • Page 77 ShopStream Connect Printing the Code Scan Report Selecting Print opens the Windows print dialog window (Figure 10-7). Select your printer from the list, then select Print to print the report. My printer 1 My printer 2 Figure 10-7...

  • Page 78: Software Upgrades And Updates

    1. Select Tools > Update Software > (diagnostic tool type - e.g. ETHOS Edge, MODIS Edge, SOLUS Edge, etc.) from the Menu bar (Figure 10-8). The software checks the Snap-on web server for available updates. My Diagnostic Tool Figure 10-8 2. If service release updates are available, select Next to continue, then select Download and...
  • Page 79 Use of Software is governed by the terms and conditions of the End User License Agreement. The diagnostic tool should not be initially operated until the End User License Agreement is read. Use of the device acknowledges your acceptance of the End User License Agreement. The Snap-on Incorporated Software End User License Agreement is available at: https://eula.snapon.com/diagnostics...

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