SOARNEX EWC-100-62W User Manual

SOARNEX EWC-100-62W User Manual

Ewc series wireless ap controller, wireless access point managed poe lan controller
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EWC series
wireless AP
controller
user manual
June 2018

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Summary of Contents for SOARNEX EWC-100-62W

  • Page 1 EWC series wireless AP controller user manual June 2018...
  • Page 2: Table Of Contents

    EWC series Wireless AP Controller user manual SOARNEX EWC series AP Controller User Manual EWC-100-62W Wireless Access Point Managed PoE LAN Controller Contents Product Overview ..........................3 Contents of Packing ........................4 Product Hardware Features ......................... 5 Features ............................6 Installation and Configuration ......................
  • Page 3 System Logging ........................... 51 LAN ............................. 53 Maintenance ..........................54 Used the USB hard-drive (Backup/Restore and Upload Firmware)........55 User ............................57 PoE .............................. 58 PoE Scheduling ........................... 60 Technical Specifications ........................61 Advanced Management ........................62 Declaration of Conformity ........................63 www.soarnex.com...
  • Page 4: Product Overview

    (AP). However, there is an impact on network performance with client devices that do not roam well from one AP to the next. SOARNEX Wi-Fi AP and controller support IEEE 802.11k and IEEE 802.11r, we can prompt client devices to move seamlessly from AP to AP, always trying to maintain the best signal quality.
  • Page 5: Contents Of Packing

    Open the shipping carton and carefully unpack its contents. The carton should contain the following items. 1. EWC-100-62W device x 1 2. DC Power adapter (w/ AC power cord): Power adapter (AC input: 100-240v/1.2A, 50/60Hz, DC output: 54V/1.67A) for EWC-100-62W 3.
  • Page 6: Product Hardware Features

    Product Hardware Features EWC-100-62W Rear panel EWC-100-62W Front panel USB Port: for firmware upgrade, backup/restore configuration functions. Reset Button: Press and hold this button for 15 sec and release to reset factory defaults setting. Gigabit Ports: Connect to your LAN network and connect additional network devices.
  • Page 7: Features

    APs across your network from the centralized managed interface. The EWC series wireless AP controller managed up to 64 APs, EWC-100-62W, equips 5 Gigabit Port (4 x Gigabit Port with IEEE 802.3at PoE+) and 1 USB port; the EWC series wireless AP controller has been designed specifically to meet the requirements of enterprise organizations.
  • Page 8 Wireless roaming automatically keeps you connected SOARNEX EWA series Access Points and controller support IEEE 802.11k and IEEE 802.11r with OKC (Opportunistic Key Caching), we can prompt client devices to move seamlessly from AP to AP, always trying to maintain the best signal quality. The clients reduces the authentication process when client roaming to different AP in the same network.
  • Page 9: Installation And Configuration

    4. Then, mount the Switch to a rack with the screws. 5. Plug the power cord into the power socket of the EWC device. 6. Keep enough ventilation space between the EWC device and the surrounding objects. 7. Connect EWA series wireless access points. www.soarnex.com...
  • Page 10: Configuration

    Enter the User Name and Password, and then click Login. By default the User Name and Password is "admin". Note: User name and password are case sensitive. To change the EWC series controller’s admin password, click Account Settings and click Edit. www.soarnex.com...
  • Page 11: Modify The Lan Ip Address

    You also can click Display password button to check what you written in the password fields. Modify the LAN IP Address Click Management and click on LAN. Configure the EWC device IP address settings to match the requirements of your network and click Apply. www.soarnex.com...
  • Page 12: Upgrade Ewc Wireless Controller Firmware

    SOARNEX may periodically release firmware upgrades that may add features or fix problems associated with your SOARNEX EWC series wireless AP controller. To check if there is a firmware upgrade available for your device, please check your SOARNEX model and version using the link.
  • Page 13: Connect The Device

    In the Firmware Management section, click Browse to choose EWC wireless controller firmware file. Navigate to the folder on your computer where the unzipped firmware file (e.g. EWC-100-62W-Auto-2.03b04.img) is located and select it. Click . If prompted, click Yes or OK.
  • Page 14: Wireless Setup

    DHCP server to provide IP Address for all devices (NB, wireless access points…), then all the devices will get its unique IP Address via DHCP server; SOARNEX EAP series wireless access point also support DHCP client in default mode. If the environment does not have DHCP server to provide IP Address then all the EAP series wireless access point will used default IP: 192.168.1.10.
  • Page 15 EWC wireless AP controller. After the EWA series access points have been added into the wireless controller, the status changed from Click Configuration and click Wireless Groups/Profiles. Click to create a new wireless profile. www.soarnex.com...
  • Page 16 Click to save the setting. Note, after click OK button, the accepted EWA wireless access point in this wireless group will be assigned the new settings (save changed and reboot) The basic wireless setup is complete. www.soarnex.com...
  • Page 17: Backup And Restore Configuration Settings

    In the Backup/Restore System Configuration section and click Restore Configuration. A separate file navigation window should open. Select the wireless controller configuration file to restore and click Restore Configuration. (e.g. the EWC-100-62W default filename: backup_cfg_EWC-10-62W.cfg). If prompted, click Yes or OK.
  • Page 18: Reboot And Factory Default

    There are two methods that can be used to restart your controller. Hold the reset button on the rear panel for 15 seconds. Click on Management and click on Maintenance. In the Backup/Restore System Configuration section, click Restore to factory Default and wait for the wireless controller to reboot. www.soarnex.com...
  • Page 19: Monitor

    Click on Monitor and click on Dashboard. You can Stop Monitor by click button; or you can Start Monitor by click button. You can select Five minutes, One hour or One day for the Period of Time for Display after you starting Monitor. www.soarnex.com...
  • Page 20 The Clients (Total) chart displays the total number of clients over the most recent time interval. The Traffic (Mbytes) chart displays the total number of packets transmitted on all APs over the most recent time interval. Note, 16:10:53 format is HH:MM:SS www.soarnex.com...
  • Page 21: Location Map

    Upload Location Maps Log into your controller management page. Click on Monitor and click on Location Map. Click Browser and choose the location map image file you would like to upload. Once the location map image is select, click button www.soarnex.com...
  • Page 22 The EWA wireless access point that is added in EWC wireless controller, the status is offline. The EWA wireless access point has been added to another EWC wireless controller and is not available to add to the currently EWC wireless controller. www.soarnex.com...
  • Page 23 EWA wireless controller will switch to Device list page and display the history for the total amount of data downloaded by the EWA wireless access point over the last 5 minutes in graph form. Clicking icon, the EWA wireless controller will closed the additional information. www.soarnex.com...
  • Page 24: Devices

    APs can be add them to the EWC wireless AP controller. After the EWA series access points have been added into the wireless controller, the status changed from If the EWA wireless access status is offline, the appear in the status. www.soarnex.com...
  • Page 25 EWC wireless controller (e.g. EWC-100-62W) still accept this LOCK wireless access point by click Accept button. But, the currently EWC wireless controller (e.g. EWC-100-62W) must know the AP’s admin user name and password. Click , button, you can modify the AP individual settings. Click OK to save the changes.
  • Page 26 20MHz or 40MHz depending on the wireless environment conditions. 40 MHz: The 40MHz channel providing highest performance but the some wireless clients (legacy devices or the wireless client not support 40MHz) will not be able connecting to the AP. www.soarnex.com...
  • Page 27 You can choose fixed 20MHz, AUTO 20/40MHz, 40MHz, Auto 20/40/80MHz or 80MHz channel bandwidth for wireless devices connecting at 5G 802.11ac/n. Note, the EWA-212-B support 802.11ac Wi-Fi including wave 2 features such as 160MHz band width channel. www.soarnex.com...
  • Page 28 Tx Power: Sets the wireless access point 2.4G transmit power (the value dBm; the stronger the wireless output power). We recommended keep the setting as Auto (default settings is Auto). Max Clients: Sets the limit on the wireless access point for wireless client 2.4G device connection. www.soarnex.com...
  • Page 29 User can set the wireless access point IP Address here. IPv4/IPv6: You can set to Manual or DHCP(IPv6 is AutoConfiguration) or Keep AP’s Settings. Note: By default, SOARNEX EWA wireless access points are set to automatically obtain IP address settings using an existing DHCP (or IPv6 DHCPv6) server.
  • Page 30: Client

    EWA wireless access point. The client blacklist prevents/restricts any specified client devices from accessing your wireless network in the future unless they are removed from the blacklist. Log into your controller management page. Click Monitor and click Clients. www.soarnex.com...
  • Page 31 Kick: Clicking Kick will force the wireless access point to disconnect the client device immediately. Time: Displays the total amount of time of this client device has been connected to the wireless access point. Action: that includes button. www.soarnex.com...
  • Page 32: Configuration

    Configuration The configuration provided quick setup EWA wireless access points functions. Sites Log into your controller management page. Click on Configuration and click on Sites. www.soarnex.com...
  • Page 33: System Time

    DST Start- The “DST Start” for the daylight saving time started. DST End- The “DST End” for the daylight saving time finished. NTP Settings The EWC wireless controller allows user configured the Date/Time Settings manually. The EWC wireless controller also allows user configured the Data/Time via NTP server. www.soarnex.com...
  • Page 34: Language

    Click on Configuration and click on Wireless Groups/Profiles. Note: By default, all wireless access points are assigned to the wireless Default Group (1). You can specific to other wireless group instead the default group. The default group cannot be deleted. www.soarnex.com...
  • Page 35: Wireless Group

    Monitor > Devices > Wireless Group field. To create a new wireless group by click Enter the wireless group name then click button to save the group name. Wireless Profile To create a new profile in the wireless group by click www.soarnex.com...
  • Page 36 Enter and select the parameters for the wireless profile. You can review the settings below and click OK to add the new profile One wireless group can only create 8 SSID profile for most www.soarnex.com...
  • Page 37: Ssid

    Bandwidth Control Enabled the bandwidth control allows you to specify the maximum download max (limit for client or limit for SSID), the download bandwidth and upload bandwidth limit for client (the smallest unit are “K” bits. E.g. 3m, 512k). www.soarnex.com...
  • Page 38: Roaming

    EWA wireless access points, and the wireless client device does require supporting any specific pre-authentication roaming standards. Recommended the OKC for the highest compatibility used for all wireless client devices to benefit fast roaming your local wireless environment. www.soarnex.com...
  • Page 39: Vlan

    RSSI threshold can force the wireless client disconnected if the wireless access point detect the wireless client's wireless signal strength lower than the threshold value. www.soarnex.com...
  • Page 40: Authentication Method

    WPA/WPA2-PSK: Select “WPA/WPA2-PSK” means the wireless client device requires enter an encrypted key/passphrase to connect the wireless access point. We are recommended select this method as typical setting for your wireless network. www.soarnex.com...
  • Page 41 WPA/WPA2-Enterprise: Select “WPA/WPA2-Enterprise” means the wireless client device requires to configuration use an external RADIUS server for authentication through EAP (Extensible Authentication Protocol), the wireless client devices need to be configured with the same authentication and credentials in order to connect the wireless access point. www.soarnex.com...
  • Page 42 Port: The port number used to connect to the authentication server for RADIUS authentication. Note, most of RADIUS server used port 1812 as its default RADIUS port. Shared Secret: Enter the shared secret for authorize and the shared secret must match with the RADIUS server. www.soarnex.com...
  • Page 43: Access Points

    Click on Configuration and click on Access Points. This table lists access points that have already been approved for controller management You can quickly and simple check one kind of EWA wireless point models, you can enter the device name in search field. www.soarnex.com...
  • Page 44 EWA wireless access point model. Click button in the pop-up windows after you select the firmware file. Note, when removing APs from controller management, the AP settings will be reset to factory default. www.soarnex.com...
  • Page 45: Captive Portal

    Note: It is recommended to set the Authentication method to NONE in the wireless profile settings since captive portal authentication will be used instead. Log into your controller management page. Click on Configuration and click on Captive Portal. www.soarnex.com...
  • Page 46 To Advertisement URL: This mode requires no authentication and allows redirection of users to a specific website/URL. Captive Portal with RADIUS: This mode requires an external RADIUS server to be configured to provide the captive portal user login page and authenticate request through the access point. www.soarnex.com...
  • Page 47: To Internal Portal Url

    (internal Portal URL) for authentication in order for user to connect to your wireless network. Advertisement URL Enable: This is the website or URL guest users will be automatically redirected after connecting to your wireless network through your captive portal page. www.soarnex.com...
  • Page 48 The images are automatically scaled when uploaded. The recommended image formats are JPG, PNG, or GIF. Maximum file size for images is 250KB. www.soarnex.com...
  • Page 49: To Advertisement Url

    Below is an example of a greeting message formatted in html. For example: <br><br><br> <p style="color:white;font-family:verdana;text-ali gn:center;"> Welcome to SOARNEX<br> Please enter your account information <br> for Internet access. </p> Terms of Service (TOS): The captive portal function provided a sample “Terms of Service (TOS)”...
  • Page 50: Captive Portal With Radius

    UAM Portal URL: Enter the UAM (Universal Access Method) portal URL address for the customizable pages and the wireless client devices would be required to authenticate before access the web. UAM Secret: Enter the UAM secret (password) required to allow access to this portal page. Click Apply button to save the change. www.soarnex.com...
  • Page 51: Client Blacklist

    Click Blacklist on current connected client will add this client device to the blacklist. You also can remove the wireless client devices from the Blacklist. Select the wireless client device’s MAC Address then click Remove button to remove the wireless client device from the blacklist. www.soarnex.com...
  • Page 52: Management

    System Logging The EWC wireless controller system log used to obtain system and wireless activity information for troubleshooting purposes. Log into your controller management page. Click on Management and click on System Logging. All: select “All” means displays all logging. www.soarnex.com...
  • Page 53 Time Limit: You can select the time interval (Time Limit of the most recent logging to display from the current time (0 to 30 minutes, 30 to 60 minutes, or 1 to 2 hours prior to the current time). www.soarnex.com...
  • Page 54: Lan

    Gateway: Enter the default gateway IP address to match the requirements of your network. DNS1: Enter the primary DNS servers IP address in order to resolve domain into its corresponding IP address. DNS2: Enter the secondary DNS servers IP address in order to resolve domain into its corresponding IP address. www.soarnex.com...
  • Page 55: Maintenance

    1800 seconds. The idle timeout rage is 120 – 3600 seconds. Click Apply button to save the change. The EWC series devices backup (saved) configuration file are not support save the user account settings for easier restore and quick used the setting purpose. www.soarnex.com...
  • Page 56: Used The Usb Hard-Drive (Backup/Restore And Upload Firmware)

    From USB hard-drive upload the firmware to EWC series device, the file name and format MUST rename from the official release firmware file format to “upload.tar.gz“. E.g., for the EWC-100-62W device, please change the default firmware name and format and from the official release firmware name “EWC-100-62W-Auto-2.03b04.img” rename to “upload.tar.gz“.
  • Page 57 Select the USB that is under the Firmware Management section. Click Upload Firmware button to upgrade the EWC device’s firmware. After click Upload Firmware button and the USB hard-drive has “upload.tar.gz“ file for the EWC device, please waiting the upgrade process finished. www.soarnex.com...
  • Page 58: User

    Or click Cancel to ignore the setting. The normal user account is read only user. If you login as normal account user and try to modify and save change, the web interface will pup-up warning messages (You are normal user, without permission!). www.soarnex.com...
  • Page 59: Poe

    The EWC wireless controller (e.g. EWC-100-62W) supports PoE function enable/disable, PoE power feeding priority and PoE schedule. Power Over Ethernet Settings Power Budget: Display this EWC wireless controller (e.g. EWC-100-62W) maximum PoE Power Budget in Watts. Power Consumption: Display this EWC wireless controller (e.g. EWC-100-62W) current PoE Power Consumption in Watts.
  • Page 60 If the port sets to the Normal level then the PD receives power only after all other ports assigned to the High level which is already receiving power by this EWC wireless controller (e.g. EWC-100-62W). By default, all EWC PoE ports are assigned to Normal priority. Low: This is the lowest priority level.
  • Page 61: Poe Scheduling

    From:Week - Select the starting day of the week from for the PoE schedule should be enabled. To:Week - Select the ending day of the week for the PoE schedule should be disabled. www.soarnex.com...
  • Page 62: Technical Specifications

    215*130*44mm (D*W*H) Weight: 682g (1.504 lbs) Housing and Installation: Metal housing with rack mount hardware design Power Source: EWC-100-62W (AC: 50 /60Hz 1.2A, DC: 54.0V/1.67A) Consumption: 90W Max. (EWC-100-62W) Certifications: CE, CB, CCC (EWC-100-62W) 0 – 40°C (23 – 104°F)
  • Page 63: Advanced Management

    Transmit power setting  PoE PSE and PoE Schedule (for EWC-100-62W) - PoE Power budget: 62W (Port 1~4; Pins 1,2 for power+ and pin 3,6 for power- mode A) - PoE port settings (Enable/Disable PoE per port, Priority and scheduling setting per port) ...
  • Page 64: Declaration Of Conformity

    3F., NO.158, RUIHU ST., NEIHU DIST., TAIPEI CITY11494, TAIWAN (R.O.C) declares under our sole responsibility that the product Product Information Model Number: EWC-100-62W Equipment: Easy Wireless AP PoE Controller Trad Name: SOARNEX to which this declaration relates is in conformity with the following standard(s) or other...

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