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S
F
C h a p t e r F i v e
P E C I A L
E AT U R E S
T
R O U B L E S H O O T I N G
If the TV seems to have a problem, first try this list of possible problems and solutions.
If none of these troubleshooting tips apply, then call your nearest Samsung authorized
service center.
Identifying Problems
Problem
Poor picture.
Poor sound quality.
No picture or sound.
No color, wrong colors or tints.
Picture rolls vertically.
The TV operates erratically.
Your remote control does not
operate your TV.
The TV won't turn on.
The visual qualities of digital
channels vary.
Although the TV caption shows HD,
the visual quality is not satisfactory.
Possible Solution
Try another channel.
Adjust the antenna.
Check all wire connections.
Try another channel.
Adjust the antenna.
Try another channel.
Press the TV/VIDEO button.
Make sure the TV is plugged in.
Check the antenna connections.
Make sure the MUTE button is off.
Make sure the program is broadcast in color.
Adjust the picture settings.
Adjust the antenna.
Check all wire connections.
If you are using a VCR, check the tracking.
Unplug the TV for 30 seconds, then try operating it again.
Press the MODE button to put your remote control in the
"TV" mode.
Make sure the remote has batteries.
Check that the "+" and "-" ends of the batteries are inserted
correctly.
Check that the batteries are drained.
Make sure the wall outlet is working.
Make sure the TV is plugged in.
Make sure the remote has batteries.
The visual qualities of digital channels may vary
depending on the original production method (analog
or digital).
• Classification by the information displayed when
switching channels.
• If the original production method is digital: High visual
quality program.
• If the original production method is analog: The digital
program displayed on the screen is originally an analog
program which has been converted. The visual quality is
of an SD grade visual quality.
The HD caption that appears when switching channels
or when pressing the Information button on the remote
control means the selected channel is simply a digital
channel. If the broadcasting station converts an
analog signal into digital and transmits the signal, the
visual quality may not be perfect.
(Applied to Set Top Box built-in model only.)
English - 66
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