Check List - Samsung SyncMaster 971P Owner's Manual

Check List

Before calling for service, check the information in this section to see if you can remedy any
problems yourself. If you do need assistance, please call
Information section or contact your
Symptom
No images on the
screen. I cannot turn
on the monitor.
dealer.
Check List
Is the power cord
connected properly?
Can you see
"No Connection
Check Signal Cable"
on the screen?
If the power is on,
reboot the computer to
see the initial screen
(the login screen),
which can be seen.
Can you see "Not
Optimum Mode",
"Recommended
Mode 1280 x 1024 60
Hz" on the screen?
There is no image on
the screen.
Model
the phone number on the
Solutions
Check the power cord connection and supply.
(When connecting 'DVI-A to D-Sub' Cable)
Check the signal cable connection.
(When connecting DVI cable)
If the message appears on the screen, even
when the cable is properly connected, check the
video source of the monitor by using the Power
button on the front panel of the monitor. This may
happen because the monitor is set to Analog.
If the initial screen (the login screen) appears,
boot the computer in the applicable mode (the
safe mode for Windows ME/XP/2000) and then
change the frequency of the video card.
(Refer to the Preset Timing
Note: If the initial screen (the login screen) does
not appear, contact the Service Center or your
dealer.
You can see this message when the signal from
the video card exceeds the maximum resolution
and frequency that the monitor can properly
handle.
Adjust the maximum resolution and frequency
that the monitor can properly handle.
The monitor is in PowerSaver mode.
Press any key on the keyboard to activate the
monitor and restore the image on the screen.
If the monitor does not respond, activate the
source conversion feature located on the front of
the monitor, or try moving the mouse or pressing
a key on the keyboard again.
SyncMaster 971P
Modes)