Troubleshooting - Vision TECHCONNECT CONTROL Owner's Manual

TROUBLESHOOTING

If your system is not operating properly, please refer to the following information. If the
problem persists, disconnect from power and contact your AV reseller immediately.
Problem
No LED when buttons pressed
Module fails to learn the code
Module learns code but doesn't
control the projector
Correction
If powered by batteries make sure switch under
•
batteries set to BATT or PWR as appropriate
Replace batteries. Voltage must be higher than
•
2.8V
• Check mains power connection (if using).
If using mains power remove batteries
•
• Make sure codes have been learnt
Make sure the original remote is 50mm away from
•
the IR receiver on the top/front of the module, and
at 90 degrees
Make sure the original remote has fresh batteries.
•
• Hold down the button on the original remote for
longer and release only after the green LED lights
on the module
Re-program the buttons.
•
• If you programmed in simple mode try
programming in advanced mode
Use external IR blaster
•
• Check IR blaster cable to make sure it hasn't been
damaged
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TC3-CTL_manual_en.doc