Samsung SNH-1011N Troubleshooting Manual page 2

P C
roblem ase
1. "Relay Mode" on your phone.
2. No Sound.
3. The mobile Viewer closed automatically after 3 minutes.
Reason
The connection between the camera and your phone is not stable.
Solution
Case 1
In case you use 2 more routers. (Cascade connection)
Internet
1 Router
st
How to check
Visit to http://www.pcwintech.com/shanes-toolbox
1.
Download "Detect Multiple Routers" program.
2.
Unzip it.
3.
Click "detect_routers" to run it.
4.
02
2 Router
nd
Click "Check now" and you can see the
5.
number of Routers Detected.
Solution 1
Make a connection with 1 router.
st
Internet
1
Solution 2
Change 2 router to a switch hub.
nd
Internet
1 Router
st
Router 2 Router
st nd
Switch Hub
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