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Section 16: Warranty Information
Standard Limited Warranty
What is Covered and For How Long?
SAMSUNG TELECOMMUNICATIONS AMERICA, LLC
("SAMSUNG") warrants to the original purchaser
("Purchaser") that SAMSUNG's Phones and
accessories ("Products") are free from defects in
material and workmanship under normal use and
service for the period commencing upon the date of
purchase and continuing for the following specified
period of time after that date:
Phone
Batteries
Leather Case
Holster
Other Phone Accessories 1 Year
What is Not Covered? This Limited Warranty is
conditioned upon proper use of Product by Purchaser.
This Limited Warranty does not cover: (a) defects or
damage resulting from accident, misuse, abuse,
neglect, unusual physical, electrical or
electromechanical stress, or modification of any part
of Product, including antenna, or cosmetic damage;
(b) equipment that has the serial number removed or
made illegible; (c) any plastic surfaces or other
externally exposed parts that are scratched or
damaged due to normal use; (d) malfunctions
1 Year
1 Year
90 Days
90 Days
resulting from the use of Product in conjunction with
accessories, products, or ancillary/peripheral
equipment not furnished or approved by SAMSUNG;
(e) defects or damage from improper testing,
operation, maintenance, installation, or adjustment;
(f) installation, maintenance, and service of Product,
or (g) Product used or purchased outside the United
States or Canada.
This Limited Warranty covers batteries only if battery
capacity falls below 80% of rated capacity or the
battery leaks, and this Limited Warranty does not
cover any battery if (i) the battery has been charged
by a battery charger not specified or approved by
SAMSUNG for charging the battery, (ii) any of the
seals on the battery are broken or show evidence of
tampering, or (iii) the battery has been used in
equipment other than the SAMSUNG phone for which
it is specified.
What are SAMSUNG's Obligations? During the
applicable warranty period, SAMSUNG will repair or
replace, at SAMSUNG's sole option, without charge to
Purchaser, any defective component part of Product.
To obtain service under this Limited Warranty,
Purchaser must return Product to an authorized
phone service facility in an adequate container for
shipping, accompanied by Purchaser's sales receipt
or comparable substitute proof of sale showing the
date of purchase, the serial number of Product and
the sellers' name and address. To obtain assistance
on where to deliver the Product, call Samsung
Warranty Information
86
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