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Limited Warranty on Hypro/SHURflo Agricultural Pumps & Accessories
Hypro/SHURflo (hereafter, "Hypro") agricultural products are warranted to be free of defects in material and workmanship under
normal use for the time periods listed below, with proof of purchase.
- Pumps: one (1) year from the date of manufacture, or one (1) year of use. This limited warranty will not
exceed two (2) years, in any event.
- Accessories: ninety (90) days of use.
This limited warranty will not apply to products that were improperly installed, misapplied, damaged, altered, or incompatible with
fluids or components not manufactured by Hypro. All warranty considerations are governed by Hypro's written return policy.
Hypro's obligation under this limited warranty policy is limited to the repair or replacement of the product. All returns will be tested
per Hypro's factory criteria. Products found not defective (under the terms of this limited warranty) are subject to charges paid by the
returnee for the testing and packaging of "tested good" non-warranty returns.
No credit or labor allowances will be given for products returned as defective. Warranty replacement will be shipped on a freight allowed
basis. Hypro reserves the right to choose the method of transportation.
This limited warranty is in lieu of all other warranties, expressed or implied, and no other person is authorized to give any other
warranty or assume obligation or liability on Hypro's behalf. Hypro shall not be liable for any labor, damage or other expense, nor
shall Hypro be liable for any indirect, incidental or consequential damages of any kind incurred by the reason of the use or sale of
any defective product. This limited warranty covers agricultural products distributed within the United States of America. Other world
market areas should consult with the actual distributor for any deviation from this document.
Return Procedures
All products must be flushed of any chemical (ref. OSHA section 1910.1200 (d) (e) (f) (g) (h)) and hazardous chemicals must be labeled/
tagged before being shipped* to Hypro for service or warranty consideration. Hypro reserves the right to request a Material Safety Data
Sheet from the returnee for any pump/product it deems necessary. Hypro reserves the right to "disposition as scrap" products returned
which contain unknown fluids. Hypro reserves the right to charge the returnee for any and all costs incurred for chemical testing, and
proper disposal of components containing unknown fluids. Hypro requests this in order to protect the environment and personnel from
the hazards of handling unknown fluids.
Be prepared to give Hypro full details of the problem, including the model number, date of purchase, and from whom you purchased
your product. Hypro may request additional information, and may require a sketch to illustrate the problem.
Contact Hypro Service Department at 800-468-3428 to receive a Return Merchandise Authorization number (RMA#).
Returns are to be shipped with the RMA number clearly marked on the outside of the package. Hypro shall not be liable for freight
damage incurred during shipping. Please package all returns carefully. All products returned for warranty work should be sent shipping
charges prepaid to:
For technical or application assistance, call the Hypro Technical/Application number: 800-445-8360, or send an email to:
technical@hypropumps.com. To obtain service or warranty assistance, call the Hypro Service and Warranty number:
800-468-3428; or send a fax to the Hypro Service and Warranty FAX: 651-766-6618.
*Carriers, including U.S.P.S., airlines, UPS, ground freight, etc., require specific identification of any hazardous material being shipped. Failure to do so
may result in a substantial fine and/or prison term. Check with your shipping company for specific instructions.
Hypro (06/15)
Printed in USA
HYPRO / PENTAIR
Attention: Service Department
375 Fifth Avenue NW
New Brighton, MN 55112
375 Fifth Avenue NW
New Brighton, MN 55112
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Phone: (651) 766-6300
800-424-9776
Fax: 800-323-6496
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