Vasco Digipass 270XH Getting Started
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Vasco Digipass 270XH Getting Started

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Deutsche Bank
Global Transaction Banking
Digipass 270
XH
Getting Started
www.db.com

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Summary of Contents for Vasco Digipass 270XH

  • Page 1 Deutsche Bank Global Transaction Banking Digipass 270 Getting Started www.db.com...

  • Page 2: Table Of Contents

    Contents 1. What is a Digipass 270XH 2. Prepare your Digipass 3. Log-in 4. Authorisation with your Digipass 5. Vasco Initialization (unassigned) 6. Vasco Initialisation for Existing Users 7. Unlocking your Digipass 8. Using Online Services securely 9. Frequently asked questions...

  • Page 3: What Is A Digipass 270Xh

    Generating a Challenge Response code for one-step Signing Generating a Challenge Response code for two-step Signing * Please note that the displayed Token is a Digipass 270XH. Different support collateral exists for DigipassXpress as well as Digipass 300. Digipass 270 XH – Getting Started...

  • Page 4: Prepare Your Digipass

    2. Prepare your Digipass Prior to using the Digipass for the first time, you have to set it up. On initial activation of your security token device a PIN code shall need to be initialised. 1. Press and hold the power on key for 5 seconds to turn on the device.

  • Page 5: Log-In

    3. Log-in If you want to login to Deutsche Bank’s Autobahn App Market with your Digipass, Go to: www.autobahn.db.com/login The Autobahn Authentication Gateway will appear. — Change the Login Mode from Password to Digipass, by selecting Digipass from the drop-down menu. Digipass 270 XH –...
  • Page 6 — Enter your Username in the login space (A). (Example: John@ABC.Com) Press and hold the power on key for 5 seconds to turn on the device — Type in your PIN code. If you make a mistake, press to clear the digits. —...

  • Page 7: Authorisation With Your Digipass

    4. Authorisation with your Digipass To authorise your transactions, you require a dynamic numerical code from your security device. To generate the code with your Digipass, you may be required to perform a 1 Step sign or a 2 Step sign based on the instructions submitted for Authorisation.

  • Page 8: Vasco Initialization (Unassigned)

    3. After successful authentication, you will be presented with the Vasco device self-registration screen 4. Enter the Vasco Digipass serial number and the OTP one-time key generated from your device. 5. Click the ‘Submit’ button. The system will validate the entered serial number and key.

  • Page 9: Vasco Initialisation For Existing Users

    6. Vasco Initialisation for Existing Users 1. If you are an existing user of the Autobahn App Market and have been issued with a more secure two factor authentication device you will be presented with a registration screen after accessing the Autobahn App Market with your existing credentials.
  • Page 10 2. On the registration screen presented next you will be advised to perform a new device registration or can continue to use your existing device for a defined time period. If you proceed with registration of your new security device then please enter your Token serial number (omitting the dashes) which is present at the back side of your Digipass token device.

  • Page 11: Unlocking Your Digipass

    7. Unlocking your Digipass What happens if you key in an incorrect PIN code? After the first failed attempt, “FAIL 1” appears on the display, and “FAIL 2” appears after the second failed attempt. After three failed attempts, your Digipass is locked. A seven-digit lock code is displayed. Now you can no longer use the Digipass until you have unlocked it.

  • Page 12: Using Online Services Securely

    8. Using Online Services securely Your Digipass generates your own “digital signature”. This prevents others from viewing or forging your online transactions. Security is assured by the combination of the following elements: — Your Digipass, which generates a unique code that is only valid for a short time. —...

  • Page 13: Frequently Asked Questions

    9. Frequently asked questions — The battery of your Digipass is empty? When the battery of your Digipass is nearly empty, “LOW BATTERY” appears on the display. Phone the helpdesk. You will receive a new Digipass. — Your Digipass is lost or defective? Phone the helpdesk. You will receive a new Digipass. —...

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