Do you have a question about the Q and is the answer not in the manual?
Questions and answers
Simon James
March 10, 2025
My Q aqualiser shower will not turn ofg
1 comments:
Mr. Anderson
March 10, 2025
Your Aqualisa Q shower may not be turning off because the global setting requires manual intervention. If the setting is not activated, the shower will continue running until you touch the power symbol and push the Q™ lever to switch it off. Ensure you manually turn off the shower using these controls.
Hole diameter for guidance purposes only Part No: 703127 Issue 01 Jan 17 Controller Fixing template back plate Shower hose FINAL ARTWORK SHEET DESCRIPTION Q EXPOSED RAIL ASSEMBLY DRAWING No. 7536 ARTWORK No. 703127 DATE 22/12/16 DRAWN BY REVISION SCALE...
Safety information This product is suitable for domestic use only. Aqualisa smart products are supplied complete with a 1 year This product must be installed by a competent person in guarantee that can be upgraded to 5 years by registering the accordance with all relevant current Water Supply Regulations.
Declaration of Conformity anticipated demand. Aqualisa Products Limited declares that the Q Controller, in THIS PRODUCT IS NOT SUITABLE FOR USE WITH A SINGLE conjunction with the smart valve, complies with the essential ENDED PUMP.
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There is adequate working clearance above the top of the rail in the The centre of the riser rail stands 45mm from the wall. roof space. Positioning the Q controller The controller is at a suitable height for all family members.
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Hold the riser rail assembly in position, secure the Slide the top rail bracket cover onto the fixing bracket left hand fixing point of the bottom rail bracket flush with the finished wall surface and click the (as shown). sides firmly into position. Place the top rail bracket support pillar behind the riser If being used slide the plate up to the ceiling to rail and align with the fixing points.
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White (WH), Blue (BL), Power supply to the Quartz smart valve must be switched off before Black (BK), Red (RD). connecting the Q controller. Insert one end of the 500mm • black CANBUS data cable into CANBUS converter.
The 90° elbow must be used and kept easily accessible for future servicing and product replacement. Remove top case of Quartz smart valve, plug in To ensure optimum performance use as few elbows as possible. CANBUS data cable and replace top case. Fix the •...
Re-insert the pivot hose connector into the handset Ensure the pipe is clean and free of dust and slide the and push the tab to lock into position. fixing bush onto the pipe flush with the wall spacer. Insert handset into PINCH GRIP slider.
CEILING MOUNTED FIXED HEAD Refit the shower arm and secure it to the wall using the screws provided (if suitable). The ceiling mounted fixed head is supplied with screws for fixing the product to a noggin. A NOGGIN MUST BE USED AS PART OF THIS INSTALLATION. •...
Feed the arm through the fixing bracket to the Ensuring the rubber washer is in the correct position, correct depth. Tighten the nut using a 32mm attach the shower head to the fixed arm and carefully spanner if necessary to facilitate. secure using a suitable spanner, or a tool with smooth jaws, sufficiently to lock the head into position.
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Carefully unscrew and remove the bath waste clicker Offer the outlet body assembly into position at the assembly from the waste body and set aside. rear of the bath ensuring the rubber washer is correct aligned between the outlet body assembly and bath wall.
COMMISSIONING from it, (eg to shampoo hair), the water flow will reduce to Min. The flow will automatically return to the users preference, when they return to within 0.5m of the Q controller. This function is not suitable for use with Combi systems.
NOTES TROUBLE SHOOTING GUIDE SYMPTOM POSSIBLE CAUSE ACTION Water output is Reverse inlet supplies Check that the supplies either all hot or all correspond with the inlet cold, or cold only markings Water output is The temperature of the The cylinder temperature not hot enough hot water cylinder is too should be at least 15ºC...
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Please note that calls may be recorded for training Book your place! and quality purposes. aqualisa.co.uk/training The company reserves the right to alter, change or 01959 560042 modify the product specifications without prior warning. ® Registered Trademark Aqualisa Products Limited. Part No.702935 Issue 01 Jan 17...
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This product is suitable for domestic use only. Aqualisa smart products are supplied complete with a 1 year guarantee that can be upgraded to 5 years by registering the product with Aqualisa. This product is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities or lack of experience and knowledge, unless they have been given initial supervision or instruction concerning the use of the product by a person responsible for their safety.
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If installing a diverter prepare and connect the pipe from the mixed water outlet on the Q ‘COMBI’ mode. smart valve through to the diverter inlet. The diverter can be fitted directly onto to the The inlet supply centres are 48mm.
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Approach your Q™ controller, or touch Push the Q™ lever to start the shower. Turn the Q™ bezel to adjust temperature. Move the Q™ lever left or right to adjust the flow. Push and hold the Q™ lever to divert. aqualisa.co.uk/q the power symbol until the screen wakes up.
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Then adjust the timer by moving the Then move the Q™ lever left or right to browse If the shower is off, you will not need to push the Q™ lever; experiences (eg. SPORT or ECO), or create your own personal profile.
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Wake-up and Remote control Switching on and off Adjusting the temperature Adjusting the flow Selecting your outlet Menus My Q – experiences Selecting a My Q experience Creating a My Q profile Bathing with Q Timing your shower 16-18 Settings Configuring your outlets...
ACCENT RING WAKE UP, (POWER ON) SHOWER ON AND POWER OFF TEMPERATURE FLOW SELECT OUTLET* Adjust before Adjust during Push and hold Q lever for over BEZEL TOUCH THE Q LEVER or during shower. shower only. 3 seconds then release when desired outlet icon appears.
The Q controller has a proximity sensor, so as you approach or move your To activate the Q™ Controller, use the proximity sensor, or touch the power hand towards the Q controller, the display wakes up and is ready to go.
* Very small changes in temperature may not result in Warming or Cooling messages showing, only the temperature value will change. * Flow can not be adjusted when in Bathfill, My Q or Settings modes, or when water is off...
During showering: push the Q lever to enter menus. Then move the 3 seconds and releasing when the lever left or right to browse menus. Push the Q lever to select a menu. desired icon appears. This can be done upon starting the shower, or during showering.
– experiences Selecting a My Q experience Everyone has their own perfect shower. That’s why we designed My Q From the Home screen, Choose from a range of experiences, or create your own personal profile. enter the menus (see page 10) and select My Q™.
Settings menu (see page 18). Making sure the plug is in, switch on the water with the Q™ lever. Run the bath to your desired depth and switch the water off with the Q™ lever. This...
When in the Settings menu, move the Q lever left or right to browse. To apply Timer to more than one shower, you can create a My Q™ profile (page 13) or enable Auto repeat shower (page 18). Auto Auto repeat...
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*Warm Up mode is only available with Q EDITION, and is not recommended to use with combination boiler water systems. *Auto Save Shower is a default setting, and will automatically disable if you have ignored **Water Save is not suitable for use with combination boiler water systems, or in smaller shower enclosures.
Confi gure Outlets used. This outlet is known as the primary outlet. 0.5 metres Water will divert to this outlet unless you select otherwise. (eg. by selecting a My Q experience) Auto wake up When you enter this setting you will first be asked to switch on the shower.
2 Loosen the retaining screw at the bottom of the control. 3 Replace the new colour accent by pushing it into place and replacing 3 Remove the Q controller from the back plate by holding the Q lever the badge.
APPENDICES Caring for your shower Appendix 1: My Q Experiences These are factory set Experiences and the settings cannot be changed. Over time, your shower may be affected by hard water scaling. To keep your shower Temp Flow Outlet* Timer Extra features (ºC)
0800 408 4243 Need help? If you need any assistance, you can find some Frequently Asked Questions at aqualisa.co.uk/q-guide You can speak to a member of our fully trained Customer Service team on 01959 560010 Alternatively, you can use Live Chat at aqualisa.co.uk...
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Please note that calls may be recorded for training and quality purposes. The company reserves the right to alter, change or modify the product specifications without prior warning. ® Registered Trademark Aqualisa Products Limited. Q4198 Part No 702936 Rev 02 July17...
Need help?
Do you have a question about the Q and is the answer not in the manual?
Questions and answers
My Q aqualiser shower will not turn ofg
Your Aqualisa Q shower may not be turning off because the global setting requires manual intervention. If the setting is not activated, the shower will continue running until you touch the power symbol and push the Q™ lever to switch it off. Ensure you manually turn off the shower using these controls.
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