Welcome to Hive
You're ready to get started. You'll have received an email with your
Hive account details, you'll need these to log-in and use Hive.
Your Hive Hub
Your hub is the heart of your Hive system. It lets all of your devices talk to
each other and allows you to control them from your mobile, tablet or
laptop anytime, anywhere.
Getting started:
Connect your hub
1
•
Connect your hub to your broadband
router using the Ethernet cable in the box.
•
Connect your hub to a mains power
socket using the power cable in the box.
•
For the hub to work at its best you
should avoid placing it on the floor
or in an enclosed area such as a
cupboard. A table or shelf are better
options, if possible.
Activate your hub
2
•
Log-in using the Hive app or the online dashboard, and enter the hub
ID when prompted. This is the 6 character code which you'll find on
the bottom of the hub.
Remember:
For your Hive devices to work correctly your hub must be kept
plugged in and switched on.
That's it!
3
You can now pair your other Hive devices by tapping
in the app or online dashboard.
Usage
Your Hive Hub is designed for UK household wiring, and for indoor use only.
Maintenance
Disconnect your Hive Hub before cleaning and keep it away from water and other liquids
at all times. The hub does not contain any serviceable parts so do not attempt to open it.
Can we help?
You can view our handy how-to-use videos along with hints and tips at
hivehome.com/help
Install devices
Need help?
Do you have a question about the Hub and is the answer not in the manual?