Related Manuals for Community Resyn
Summary of Contents for Community Resyn
- Page 1 CONNECT TROUBLESHOOTING GUIDE dSPEC™ Resyn® Troubleshoot connections between dSPEC and Resyn.
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Page 2: Table Of Contents
Resyn..............................5 Resyn reports a socket error while connecting........................5 Resyn recommends a firmware upgrade when trying to connect................... 5 Resyn reports a dSPEC address is not finalized........................6 Resyn reports a dSPEC is not on the local network.......................6 Resyn reports device already connected. -
Page 3: Dspec And Resyn Network Overview
P a g e dSPEC and Resyn Network Overview Resyn and dSPEC support various IPv4 network configurations. By default, Resyn and dSPEC support automatic IP addressing as do most computers. Sometimes static IP addresses for dSPEC are preferred or required. Refer to Address Tips on page 4 for help on choosing automatic or static IP addresses for dSPEC. -
Page 4: Network Tips
Use automatic IP addresses for convenience and temporary connections. Depending on your DHCP server, automatic IP addresses may time out in as little as 12 hours. Resyn and dSPEC will disconnect with an error if the IP address on either side changes. -
Page 5: Troubleshooting Connections
Resyn. automatic IP addresses did not yet resolve, or dSPEC firmware is older than 1.24 and dSPEC was powered on before Resyn was started. If a dSPEC is found after cycling power on it the firmware many need to be upgraded as indicated below. -
Page 6: Resyn Reports A Dspec Address Is Not Finalized
5. Cycle power on the dSPEC(s) (turn off amps first) 7. Restart the Resyn computer 8. Verify IP Addresses Only one copy or instance of Resyn can connect to a dSPEC at a time. Perhaps someone else is connected to the dSPEC from a Resyn reports device already different computer running Resyn. -
Page 7: Suggested Steps For Troubleshooting
Connect on page 9. * Within Resyn a Virtual dSPEC is a graphic representation of an Actual dSPEC. A Virtual dSPEC has all of the same audio settings as an Actual dSPEC. A Virtual dSPEC can be defined and configured without having Actual dSPEC hardware present. - Page 8 Choose Load. Resyn will show the dSPEC(s) on screen. After loading the settings from the dSPEC(s) is complete Resyn will show each dSPEC as “Connected” with its heartbeat LED blinking. You may need to scroll up or down to see all the dSPEC(s).
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Page 9: Store And Connect
A Virtual dSPEC must exist in order to store it to an actual dSPEC. It may have been defined by choosing Add dSPEC | Add Virtual dSPEC in Resyn from the Design System screen – or by opening a Venue Project that already contains a virtual dSPEC.Choose... -
Page 10: Click Refresh In Resyn
| 10 Resyn will show the dSPEC(s) on screen. After loading from the dSPEC(s) is complete Resyn will show each dSPEC as Connected with its heartbeat LED blinking. You may need to scroll up or down to see all the dSPEC(s). -
Page 11: Verify Ethernet Cable Connections
4. Verify dSPEC power connections and heartbeat Verify the heartbeat light on the front of dSPEC is blinking. If the dSPEC heartbeat light is not blinking, please contact Community. Additionally, you can try cycling power on the unit. Verify the power cord is securely connected on the back of the dSPEC and to the power outlet. Verify the power outlet has power. -
Page 12: Restart Resyn
There are exceptions however. You may have used gear from other manufacturers that required you to set a static IP address on the local computer. In this case you will want to re-enable automatic IP addressing for Resyn. Alternately you may decide you prefer your dSPEC and computer to have fixed addresses – especially if you need the computer to concurrently communicate with other manufacturer’s equipment and dSPEC. -
Page 13: Verify Windows Ip Address Configuration
Click Ok on the open dialogs to save settings and dismiss the dialogs. If you are not using automatic IP, configure the static IP appropriately. Make sure that Resyn and dSPEC are on the same subnet. For additional information regarding assigning a static IP address, contact your ISP provider or review Address Tips on page 4. -
Page 14: Verify Dspec Ip Address Configuration
P a g e | 14 Verify dSPEC IP Address Configuration To re-enable an automatic IP addresses IP on dSPEC go to the Administer | Firmware screen and click Change Network Settings on the dSPEC. Ensure Obtain an IP address automatically is selected and click Ok. -
Page 15: Temporarily Turn Off Or Disable The Windows Wireless Adapter
10. Temporarily turn off or disable the Windows wireless adapter Sometimes a wireless connection can interfere with Resyn’s ability to communicate over a separate wired Ethernet connection on that same computer. If you are not using the wireless connection it can be temporarily turned off when using dSPEC. -
Page 16: Verify A Windows Vpn Connection Is Not Acting As The Default Gateway
Is there a Virtual Private Network (VPN) connection on the Resyn computer? If so it must be configured to allow Resyn to locally connect to dSPEC – even if it is not being used for Resyn or dSPEC. Specifically the VPN Connection TCP/IP or TCP/IPv4 Advanced option for Use default gateway on remote network should be unchecked. -
Page 17: Temporarily Turn Off All Windows Security Software And Firewalls
Windows to be restarted to take full effect. Later the software can be re- enabled – and if it does interfere with the connection between Resyn and dSPEC – it can be configured as described below. -
Page 18: Firewall Settings
Firewall for dSPEC connections. If another firewall is used, which is not recommended, it must be set up to allow Resyn to communicate with dSPEC. It is generally easiest to grant access in broad strokes, i.e. grant Resyn full network access for both outbound and inbound rules. -
Page 19: Check For Updates In Resyn
In the event that the Resyn Installer reports an error, or does not update, then click Clear Downloaded Updates clear the files. Close and reopen Resyn and it should automatically then check for updates and install them. 17. Upgrade dSPEC Firmware... -
Page 20: Verify The Resyn Computer Meets Minimum Requirements
• 512 MB of RAM or greater (1 GB recommended) • Hard drive space required for Resyn: 20 MB. Additional space required for .Net 4.0 CP: 600 MB for 32 bit; 1.5 • GB for 64 bit Display resolution of at least 1024 x 768 •...
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