Related Manuals for handi quilter HQ Pro-Stitcher Premium
Summary of Contents for handi quilter HQ Pro-Stitcher Premium
- Page 1 HANDI QUILTER COMPUTERIZED QUILTING SYSTEM Designed by a Quilter, for Quilters. ® PREMIUM GETTING STARTED GUIDE QM30010-1...
- Page 2 This document is not warranted to be error-free. Handi Quilter, Inc. assumes no responsibility or liability for any errors or inaccuracies that may appear in the informational content contained in this manual.
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Page 3: Table Of Contents
Table of Contents Important Safety Instructions ................3 Installation Instructions ..................7 Congratulations on your HQ Pro-Stitcher® purchase ................7 Parts List ..............................8 Installation (HQ Fusion, HQ Avanté, and HQ Simply Sixteen) ..............11 Installation of the X-Rack and Y-Rack ...................... 11 Y-encoder circuit board replacement ...................... -
Page 4: Important Safety Instructions
This machine is intended for household or commercial use. Disclaimer Handi Quilter and its Representatives are in no way legally responsible or liable for damage to the HQ Pro- Stitcher when used improperly or not in accordance with the guidelines stated in this manual or when used on machine quilting frames not recommended by Handi Quilter. - Page 5 Read these instructions before using the machine. To use the machine safely 1. Keep hands and loose clothing away from wheels, gears or other moving parts. 2. Turn the machine off and unplug the cord in the following cases: • when you have stopped using the machine •...
- Page 6 Cette machine est destinée à un usage domestique. Avertissement Handi Quilter et ses représentants ne sont en aucun cas juridiquement responsables des dommages causés à HQ Pro-Stitcher lorsque cellle-ci est utilisée de manière inadéquate ou non conforme aux consignes énoncées dans ce manuel ou lorsqu'elle est utilisée sur des cadres de machine à quilter non recommandés par Handi Quilter.
- Page 7 Lisez ces consignes avant d'utiliser la machine. Pour utiliser la machine en toute sécurité 1. N'approchez pas les mains et les vêtements amples des roues, des engrenages ou des autres pièces mobiles. 2. Mettez la machine hors tension et débranchez le cordon dans les cas suivants : •...
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Page 8: Installation Instructions
• Links to educational information: webinars, retreats, and more Want to be in the know? Sign up to join the Handi Quilter e-mail Newsletter list to receive notice of updates, upgrades, special offers, contests, new products and free stuff at: www.HandiQuilter.com/newsletter/subscribe/. -
Page 9: Parts List
Optional U.S. Grounding GROUNDED OUTLET BOXES TAB FOR METAL GROUNDING SCREW SCREW GROUNDING PIN ADAPTER This product is for use on a nominal 120 V or nominal 220 V circuit, and has a grounding plug that looks like the plug illustrated in sketch A above. A temporary adapter, which looks like the adapter illustrated in sketches B and C, may be used to connect this plug to a 2-pole receptacle as shown in sketch B if a properly grounded outlet is not available. - Page 10 C. 3/32-inch drill bit D. Emergency base-plate repair kit E. EZ Carriage F. Computer bracket G. Y-encoder circuit board H. Y-axis mounting bracket assembly I. Power cord assembly I-1. 12-foot power cord I-5. Y-power cord (10-foot) (for HQ Sixteen only) J.
- Page 11 M. USB cable N. Computer power cord O. Manual engagement/disengagement tool P. Harness cable Q. HQ Pro-Stitcher tablet computer NOTE: The model of the HQ Pro-Stitcher computer may be different from the one pictured. R. HQ Sixteen Y-Encoder S. Power Cord Retaining Clamp T.
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Page 12: Installation (Hq Fusion, Hq Avanté, And Hq Simply Sixteen)
Installation (HQ Fusion, HQ Avanté, and HQ Simply Sixteen) These instructions are for installing HQ Pro-Stitcher on the HQ Fusion, HQ Avanté, and HQ Simply Sixteen (with an 8-wheel Precision-Glide carriage). Handi Quilter recommends installation by an authorized HQ Pro-Stitcher Retailer if available. Tools required •... - Page 13 3. Use the carriage as a guide and align the blue Flexirack with the white gear along the length of the table (see arrow at right), removing the pink protective layer and pressing downward on the blue Flexirack while moving down the entire length of the table.
- Page 14 U CAUTION: Do not use the larger drill bit included in the emergency repair kit, as this is the wrong size for the Flexirack clamps. NOTE: As an alternative, use one clamp at each end. Slide the lip of the clamp over the last gear of the blue Flexirack, drill a pilot hole, and screw in place.
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Page 15: Y-Encoder Circuit Board Replacement
3. If the screws in the base plates do not have slotted heads and a nut driver cannot be fitted over the screw head, use one of the provided slotted screws as a replacement (see Parts List, item D) and use a slotted screwdriver to tighten the screws in place. - Page 16 3. Gently pull the circuit board outward toward the front of the quilting machine (the same direction the screw came out). 4. Align the new Y-Encoder circuit board so the five pins on the encoder fit into the five-pin connector on the circuit board and gently push into position.
- Page 17 To set up the HQ Pro-Stitcher carriage 1. Place the Pro-Stitcher carriage on the frame system with the connectors toward the back of the frame. Carefully lift the quilting machine and place it on the carriage so the wheels engage the white carriage tracks, making sure not to set the wheels on top of the stitch regulator cable.
- Page 18 5. The black cables attached to the Pro-Stitcher carriage should be routed up between the rear handles and the quilting machine, toward the right-hand side of the machine (looking at the machine from the back). Attach the cable clips (see Parts List, item J) and route the cable accordingly.
- Page 19 7. Once again verify that the y-axis gear engages the blue Flexirack for the y-axis. • Do this by looking from the back of the machine between the bottom of the quilting machine and the top of the carriage. If necessary, use the manual engagement/diseangagement tool to move the gears so they engage.
- Page 20 To attach the tablet computer 1. Disconnect the front handlebar cable from the side of the machine’s head. Then remove the handlebars from the front of the quilting machine by removing the three hex-head bolts with a 5mm Allen wrench. If you’re having difficulty reaching the front handlebar cable, first remove two of the hex-head bolts and loosen the third bolt.
- Page 21 5. The black cable has three connections – two 9-pin serial connectors and one barrel connector for power. Insert the barrel connector into the center jack located on the bottom edge of the black box that is mounted to the back of the computer bracket. Attach the two 9-pin serial cables to the appropriate ports on the back of the same box, making sure cable connectors are plugged into their corresponding ports...
- Page 22 7. With the computer installed in the bracket, connect the USB short cable (see Parts List, item M) between the USB port, on the top-left side of the computer (position A) and the black box on the back of the bracket (position E).
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Page 23: Installation (Hq Sixteen And Hq Avanté With 4-Wheel Carriage)
Installation (HQ Sixteen and HQ Avanté with 4-wheel carriage) These instructions are for installing HQ Pro-Stitcher on the HQ Sixteen and HQ Avanté (with a 4-wheel carriage). Handi Quilter recommends installation by an authorized Handi Quilter Representative if available. Tools required • Power drill •... - Page 24 If you have an HQ Studio Frame The HQ Studio Frame may already be adjusted to the ideal height for the HQ Pro-Stitcher carriage. After following the assembly instructions below, if the idler pole (the lower pole toward the back of the frame) rubs on the free arm of the quilting machine, adjust the side arms to the next higher position check again and adjust if necessary.
- Page 25 4. Use the carriage as a guide and align the blue Flexirack with the white gear along the length of the table (see arrow at right), removing the pink protective layer and pressing down on the blue Flexirack while moving down the entire length of the table.
- Page 26 To install the Y-Rack 1. Carefully lay the quilting machine on its power pod side (the left side, looking from the front). Underneath the base plates, near the wheels on the C-pod side of the machine (the side with the thread tensioner and guides) there will be either two screws or two holes.
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Page 27: Y-Encoder Assembly Installation (Hq Sixteen Only)
Y-Encoder Assembly Installation (HQ Sixteen only) Follow the installation guidelines below according to the scenario below (A, B, or C) which describes your situation best. A. The HQ Pro-Stitcher is an upgrade to a stitch-regulated HQ Sixteen 1. Determine which Y-encoder your HQ Sixteen has. If Version 3 Version 2 you have either of the two Y-encoders pictured at... -
Page 28: Install The Power Cord Retaining Clamp (Hq Sixteen Only)
B. The HQ Pro-Stitcher is an Upgrade to a Non-Regulated HQ Sixteen • Follow the instructions for attaching a new Y-encoder assembly that came with the Stitch Regulator Upgrade Kit. C. The HQ Pro-Stitcher was originally purchased with a new HQ Sixteen •... -
Page 29: C-Pod Replacement (Hq Sixteen Only)
C-Pod Replacement (HQ Sixteen only) Some kits will come with a new C-Pod. If the HQ Sixteen was purchased with the HQ Pro-Stitcher, there is no need to install a new C-Pod. Also, any HQ Sixteen stitch-regulated system running version 8.04 or later does not require a C-Pod upgrade. -
Page 30: Set Up The New Carriage
Set Up the New Carriage 1. Place the Pro-Stitcher carriage in place on the table tracks if it is not already there. Â IMPORTANT: If a new set of black wheels was purchased to replace the metal wheels on the quilting machine, please be sure those are installed prior to placing the quilting machine on the Pro-Stitcher carriage. - Page 31 5. Verify that the y-axis gear engages the blue Flexirack for the y-axis. • Do this by looking from the back of the machine between the bottom of the quilting machine and the top of the carriage. If necessary, use the manual engagement/diseangagement tool to move the gears so they engage.
- Page 32 7. Route the final section of the stitch regulator cable around the back of the quilting machine and plug the 9-pin D-sub connector into the C-Pod. 8. The black cables attached to the HQ Pro-Stitcher carriage should be routed up between the rear handles and the quilting machine, toward the right- hand side of the machine (looking at the machine from the back).
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Page 33: To Attach The Tablet Computer
To attach the tablet computer 1. Remove the front handlebar from the front of the quilting machine, making sure to first disconnect the handlebar D-cable from the side of the head and then remove the three (or two if the handlebar is the HQ Sixteen tilt-screen version) hex-head bolts with a 5mm Allen wrench. - Page 34 6. The black cable has three connections – two 9-pin serial connectors and one barrel connector for power. Insert the barrel connector into the center jack (B) located on the bottom edge of the black box that is mounted to the back of the computer bracket. Attach the two 9-pin serial cables to the appropriate ports on the back of the same box, making sure cable connectors are plugged into their corresponding ports...
- Page 35 8. With the computer installed in the bracket, connect the USB short cable (see Parts List, item M) between the USB port, on the top-left side of the computer (position A) and the black box on the back of the bracket (position E).
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Page 36: To Turn On And Shut Down Hq Pro-Stitcher
To turn on and shut down HQ Pro-Stitcher Check that the power cord is plugged into the power supply located at the back of the carriage. Then plug in the barrel-shaped power connector to the bottom of the black box behind the computer and the short power cord from the black box to the computer. -
Page 37: Getting Started With Hq Pro-Stitcher
Getting started with HQ Pro-Stitcher To move the quilting machine after the software has been loaded • To move the quilting machine after the software has loaded, the motors should be disengaged. Press the Disable Motors button in the upper-right corner of the screen to disengage the motors. Note that the button changes to say Enable Motors. - Page 38 Plug the USB flash drive into one of the USB ports on the left side of the black box mounted behind the Pro-Stitcher computer. Â IMPORTANT: It is not necessary to power down Pro-Stitcher to install or remove the USB flash drive, but take care not to remove the flash drive while the system is saving to or loading from the drive.
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Page 39: Troubleshooting
Troubleshooting Problem/Symptom Corrective Measure No display on the touch-screen monitor LED on the power button at the top The Pro-Stitcher computer is powered off. Press right-hand side of the screen is on. the Power button at the top-right side of the computer to turn it on. - Page 40 Problem/Symptom Corrective Measure The Pro-Stitcher stitches, but the stitch lengths The problem can be narrowed to a specific encoder vary and the quilting machine slows down or wheel by running the quilting machine manually even stops in some directions. (HQ Sixteen owners will need to press the Switch to Handlebar Control button at the top left-hand corner of the screen to pass control back to the handles).
- Page 41 Problem/Symptom Corrective Measure The X and/or Y axis gears are only partially engaged Stitched designs appear jagged or wobbly. The If there is motion in the X-axis (left-right), check system may be skipping teeth when running, the X-axis gear assembly and make sure nothing is resulting in a shifting of the design on the quilt.
- Page 42 USB flash drive, wait about 15 seconds, and then press the Open button again. The patterns that come pre-loaded on the Handi Quilter USB Flash drive are located in a folder called Designs on the USB flash drive (usually drive D:\ or E:\). From the Open window, select a drive letter by pressing on the arrow button next to the drive you wish to browse.
- Page 43 Problem/Symptom Corrective Measure Jumps between repeated patterns Use of any of the Repeat options results in a When using the Repeat functions, if the start and/or jump between each pattern stop points are within the block of the pattern (i.e. they are not located at the left and right-hand sides of the pattern block) and/or not at the same height, there will be a jump between each repeat of the pattern.
- Page 44 Problem/Symptom Corrective Measure Buffer Underflow If a message with the words Buffer Underflow appears while stitching, it is an indication that data is not getting to the motors quickly enough. This may be due to something in the computer tying up the CPU. Although it may be possible to resume quilting by simply pressing red X box to close the error message and then pressing the Motor Error lightning bolt button at the top right-...
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Page 45: Warranty
Warranty customer’s costs. Handi Quilter, Inc. (hereinafter HQ) offers a limited The product registration form must be completed warranty on the HQ Pro-Stitcher (hereinafter and received by HQ before warranty is valid. - Page 46 Product. defective Product. This limitation applies even if Handi Quilter cannot or does not repair or replace • Internal adjustments, tampering or parts any defective Product. replacement done by anyone except authorized...
- Page 47 Representative from whom the product was purchased, a local Representative, or to Handi Quilter Support. Handi Quilter, Inc. Customer Relations Any product to be returned to the factory, 501 N.
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Page 48: Warranty Registration Card
North Salt Lake, Utah 84054 FAX: 801-294-3011 HQ Pro-Stitcher Premium Warranty Registration Card The HQ Pro-Stitcher warranty consists of five-year electronic/electrical, five-year mechanical, two-year tablet PC and lifetime software updates (see detailed warranty information in HQ Pro-Stitcher User Manual). Check with your local HQ Representative for details on service or making warranty claims. - Page 49 This page intentionally left blank. 48 | Getting Started www.HandiQuilter.com...
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Page 50: Training Checklist
Signature of Owner Signature of Trainer Note to the HQ Retailer: Upon completion, please cut along dotted line and fax the signed copy to Handi Quilter at 801-294-3011. It is okay to photocopy this page. www.HandiQuilter.com Getting Started | 49... - Page 51 50 | Getting Started www.HandiQuilter.com...
- Page 52 501 N 400 W North Salt Lake, UT 84054 1-877-MY-QUILT (697-8458) • www.HandiQuilter.com Pro-Stitcher ® is part of the family of innovative quilting products from Handi Quilter ®. RELEASED JANUARY, 2017 © 2017 Handi Quilter, Inc. All rights reserved. Printed in the U.S.A.