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Clear-Com Eclipse HX series User Manual

Upgrade guide
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User
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Eclipse
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Upgrade
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Part Number:399G240 Rev A
Date:07 August 2017

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Summary of Contents for Clear-Com Eclipse HX series

  • Page 1 User Guide Eclipse ® Upgrade Guide Part Number:399G240 Rev A Date:07 August 2017...
  • Page 2 Legal Disclaimers Copyright © 2017 HME Clear-Com Ltd. All rights reserved. Clear-Com and the Clear-Com logo are trademarks or registered trademarks of HM Electronics, Inc. The software described in this document is furnished under a license agreement and may be used only in accordance with the terms of the agreement.

  • Page 3: Table Of Contents

    Eclipse | Upgrade Guide Contents Important Safety Instructions ..........6 Safety symbols ..................7 Mains power cord ..................7 Introduction ............... 8 Planning the upgrade to Eclipse HX ............8 Quick reference: Upgrading to Eclipse HX v9.1 ....17 Upgrading from 5.2.5 ................. 17 Upgrading from 7.0 ................
  • Page 4 Eclipse | Upgrade Guide Upgrading CPU Card U53 CPLD............67 Upgrading CPU Card U1 CPLD ............. 69 Upgrading the CPU card U53 CPLD code with Xilinx tools ......71 5.10 Upgrading the CPU card U1 CPLD code with Xilinx tools ...... 73 5.11 Downloading a test configuration to the CPU card using EHX ....
  • Page 5 Appendix G: Tera Term ............216 Appendix H: Flash Magic ............ 218 Appendix I: i-Station converter cable wiring and rear panel layouts Appendix J: Xilinx tools ............224 Appendix K: Clear-Com ® End User Software License ... 225 Page 5...

  • Page 6: Important Safety Instructions

    Eclipse | Upgrade Guide Important Safety Instructions Read these instructions. Keep these instructions. Heed all warnings. Follow all instructions. Do not use this apparatus near water. Clean only with dry cloth. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.

  • Page 7: Safety Symbols

    Eclipse | Upgrade Guide Safety symbols Familiarize yourself with the safety symbols in Figure 1 below. These symbols are displayed on the apparatus and warn you of the potential danger of electric shock if the system is used improperly. They also refer you to important operating and maintenance instructions in the product user manual.

  • Page 8: Introduction

    Eclipse | Upgrade Guide Introduction This guide describes how to upgrade from ECS v5.2.5 to Eclipse HX v9.1, a software release for the Clear-Com Eclipse HX™ digital matrix system (standalone or networked). This guide additionally identifies the simpler upgrade from v7.x/v8.x/v9.0 to v9.1.
  • Page 9 Client/Server chapter in the EHX User Guide for a complete list of the components required for each version of Windows. Note: Installing an EHX Server is an advanced workflow - please contact Clear-Com Support for advice before attempting to install an EHX Server.
  • Page 10 Eclipse | Upgrade Guide 2.1.2 Roll back strategy You should not encounter any mission critical issues when upgrading to Eclipse HX v9.1. However, if you decide to roll back the system to the previously running version, then you must: • Allow adequate time for the roll back operation. •...
  • Page 11 Fitting the Eclipse HX door panel To enable you to change the branding of Eclipse Median and Eclipse Omega matrices that have been upgraded to Eclipse HX, Clear-Com provides an Eclipse HX door panel kit. The figures that illustrate the procedure below feature an Eclipse Median matrix.
  • Page 12 Eclipse | Upgrade Guide Remove the two screws securing the Eclipse door (and hinge) unit to the Eclipse matrix. Retain the screws. Figure 2-1: Screws securing the Eclipse door (and hinge) unit Remove the four screws securing the hinge to the existing door unit. Retain the screws.
  • Page 13 Eclipse | Upgrade Guide Figure 2-3: Securing the hinge to the Eclipse HX door Use alcohol to clean the latch-mount surface (located to the bottom right on the inside of the Eclipse HX door). Latch-mount surface Figure 2-4: Latch-mount surface, inside the Eclipse HX door Page 13...
  • Page 14 Eclipse | Upgrade Guide To attach the Eclipse HX door to the matrix, secure the hinge to the matrix using the two screws retained from Step 1. Figure 2-5: Attaching the Eclipse HX door to the matrix Open the door. Insert the latch (a separate item from the door unit) into the latch receptacle on the chassis.
  • Page 15 Eclipse | Upgrade Guide Latch receptacle Latch Figure 2-6: Inserting the latch into the latch receptacle To expose the adhesive surface of the latch, remove the green film from the back of the latch. Close the door. Press down firmly on the bottom left of the door, so that the latch adheres firmly to the latch-mount surface inside the door.
  • Page 16 • Clear-Com Technical Support (http://www.clearcom.com/contact/support-contacts). • Your Clear-Com sales representative, to arrange for an engineer to visit your site and assist you with the upgrade. See page 2 of this guide for contact email addresses, or go to http://www.clearcom.com/contact/sales-contacts. Page 16...

  • Page 17: Quick Reference: Upgrading To Eclipse Hx V9.1

    Eclipse | Upgrade Guide Quick reference: Upgrading to Eclipse HX v9.1 The upgrade kit includes a Drivers USB, containing the latest firmware files (including Boot and FPGA / CPLD code files) for your Eclipse HX devices. It also includes a software USB, containing the application code files for your Eclipse HX feature applications. It includes the EHX configuration software, Dynam-EC audio routing software, and Eclipse HX v9.1 documentation.
  • Page 18 Beltpack / Antenna / required Splitter MVX-A16 card 7.2.2 Upgrading the MVX-A16 boot and app code using the Renesas Clear-Com recommends upgrading the MVX boot and application code using the card FPGA with Xilinx 7.4 Upgrading the MVX-A16 MK I or MK II...
  • Page 19 If you are upgrading the PiCo to an HX-PiCo please contact your 6.2 Changing the Eclipse HX-PiCo RAM Clear-Com representative to 6.3 Changing the Eclipse HX-PiCo DIP switches establish if your hardware is HX ready. If your PiCo hardware is...

  • Page 20: Upgrading From 7.0

    Eclipse | Upgrade Guide Order System component Upgrade procedure(s) Notes Setting the matrix type 5.8 Upgrading CPU Card U1 CPLD Downloading a test configuration to the CPU card using 5.11 5.9 Upgrading the CPU card U53 CPLD code with Xilinx tools 5.10 Upgrading the CPU card U1 CPLD code with Xilinx tools Dynam-EC (without EHX 4.5 Updating...
  • Page 21 Eclipse | Upgrade Guide Order System component Upgrade procedure(s) Notes E-QUE card 9.1 Identifying MK1 and MK2 E-QUE cards The procedures used to upgrade IVC-32 card E-QUE cards to Eclipse HX v9.1 LMC-64 card 9.2 Upgrading the E-QUE card (MK1) can also be used to upgrade IVC- 32 and LMC-64 cards.
  • Page 22 Beltpack / Antenna / required Splitter MVX-A16 card 7.2.2 Upgrading the MVX-A16 boot and app code using the Renesas Clear-Com recommends upgrading the MVX boot and application code using the card FPGA with Xilinx 7.4 Upgrading the MVX-A16 MK I or MK II...

  • Page 23: Upgrading From 7.1

    Eclipse | Upgrade Guide Order System component Upgrade procedure(s) Notes Dynam-EC 4.5 Updating Dynam-EC is also installed as part of the EHX/Dynam-EC combined installer. This section details how to install the Dynam- EC client only on a machine i.e. where only the dynamic online matrix audio monitoring and control is required.
  • Page 24 Eclipse | Upgrade Guide Order System component Upgrade procedure(s) Notes 9.3 Upgrading the E-QUE card (MK2) No PROM upgrade is required E-MADI64 card 11.3 Upgrading the E-MADI64 application, DSP and FPGA code No DSP upgrade required. using EHX (Note – if the E-MADI64 card 11.4 Upgrading the E-MADI64 FPGA using the Xilinx tool set is upgraded before the CPU Card then there is no E-MADI...
  • Page 25 Beltpack / Antenna / required Splitter MVX-A16 card 7.2.2 Upgrading the MVX-A16 boot and app code using the Renesas Clear-Com recommends upgrading the MVX boot and application code using the card FPGA with Xilinx 7.4 Upgrading the MVX-A16 MK I or MK II...

  • Page 26: Upgrading From 7.5

    Eclipse | Upgrade Guide Order System component Upgrade procedure(s) Notes Dynam-EC 4.5 Updating Dynam-EC is also installed as part of the EHX/Dynam-EC combined installer. This section details how to install the Dynam- EC client only on a machine i.e. where only the dynamic online matrix audio monitoring and control is required.
  • Page 27 Eclipse | Upgrade Guide Order System component Upgrade procedure(s) Notes E-MADI64 card 11.3 Upgrading the E-MADI64 application, DSP and FPGA code No DSP upgrade required. using EHX (Note – if the E-MADI64 card 11.4 Upgrading the E-MADI64 FPGA using the Xilinx tool set is upgraded before the CPU Card then there is no E-MADI card LED activity during the...
  • Page 28 Upgrade procedure(s) Notes MVX-A16 card 7.2.2 Upgrading the MVX-A16 boot and app code using the Renesas Clear-Com recommends upgrading the MVX boot and application code using the card FPGA with Xilinx 7.4 Upgrading the MVX-A16 MK I or MK II...

  • Page 29: Upgrading From 7.6

    Eclipse | Upgrade Guide Order System component Upgrade procedure(s) Notes matrix audio monitoring and control is required. Table 3-4: Procedures for upgrading from Eclipse HX v7.5 to Eclipse HX v9.1 Upgrading from 7.6 The following table lists the procedures that you will require to upgrade from Eclipse HX v7.6 to Eclipse HX v9.1. Important note: The table lists the procedures in the order in which they must be carried out.
  • Page 30 Beltpack / Antenna / Splitter MVX-A16 card 7.2.2 Upgrading the MVX-A16 boot and app code using the Renesas Clear-Com recommends upgrading the MVX boot and application code using the card FPGA with Xilinx 7.4 Upgrading the MVX-A16 MK I or MK II...
  • Page 31 Eclipse | Upgrade Guide Order System component Upgrade procedure(s) Notes 5.4.1 Upgrading the CPU card app code using EHX with Eclipse HX-PiCo Ethernet connection AES-6 No upgrade required. Backing up your EHX 7.x/8.x/9.0 configurations EHX configuration / Dynam-EC software 4.3 Installing EHX and Dynam-EC Clients 4.4 Importing your configurations into EHX Upgrading the CPU card application code CPU card...

  • Page 32: Upgrading From 8.0

    Eclipse | Upgrade Guide Upgrading from 8.0 The following table lists the procedures that you will require to upgrade from Eclipse HX v8.0 to Eclipse HX v9.1. Important note: The table lists the procedures in the order in which they must be carried out. To go to a procedure, click the cross-reference / link. Order System component Upgrade procedure(s)
  • Page 33 Eclipse | Upgrade Guide Order System component Upgrade procedure(s) Notes Kernel Serie Root file system panel App code 14.3 Manually upgrading V-Series Panels Display module 14.1 Upgrading panels using EHX i-Station Upgrade required. 13 Upgrading CellCom®/FreeSpeak® wireless systems. CellCom / FreeSpeak Beltpack application only Beltpack / Antenna / Splitter...
  • Page 34 Eclipse | Upgrade Guide Order System component Upgrade procedure(s) Notes Backing up your EHX 7.x/8.x/9.0 configurations EHX configuration / Dynam-EC software 4.3 Installing EHX and Dynam-EC Clients 4.4 Importing your configurations into EHX Upgrading the CPU card application code CPU card Dynam-EC 4.5 Updating Dynam-EC is also installed as...

  • Page 35: Upgrading From 8.5

    Eclipse | Upgrade Guide Upgrading from 8.5 The following table lists the procedures that you will require to upgrade from Eclipse HX v8.5 to Eclipse HX v9.1. Important note: The table lists the procedures in the order in which they must be carried out. To go to a procedure, click the cross-reference / link. Order System component Upgrade procedure(s)
  • Page 36 Eclipse | Upgrade Guide Order System component Upgrade procedure(s) Notes Display 14.1 Upgrading panels using EHX module i-Station No upgrade required. 13 Upgrading CellCom®/FreeSpeak® wireless systems. CellCom / FreeSpeak Beltpack application only Beltpack / Antenna / Splitter card FPGA with Xilinx 7.4 Upgrading the MVX-A16 MK I or MK II MVX-A16 card MK II (Blue) card only...

  • Page 37: Upgrading From 8.5.1

    Eclipse | Upgrade Guide Order System component Upgrade procedure(s) Notes Dynam-EC 4.5 Updating Dynam-EC is also installed as part of the EHX/Dynam-EC combined installer. This section details how to install the Dynam- EC client only on a machine i.e. where only the dynamic online matrix audio monitoring and control is required.
  • Page 38 Eclipse | Upgrade Guide Order System component Upgrade procedure(s) Notes 9.3 Upgrading the E-QUE card (MK2) No PROM or FPGA upgrade is required. E-MADI64 card No upgrade required. E-FIB card No upgrade required. Uboot 14.3 V-Series Manually upgrading V-Series Panels panels Kernel Root file...
  • Page 39 Eclipse | Upgrade Guide Order System component Upgrade procedure(s) Notes Upgrading the MVX-A16 MK I or MK II card FPGA with Xilinx MVX-A16 card See 7.4 MK II (Blue) card only tools 5.4.1 Upgrading the CPU card app code using EHX with Eclipse HX-PiCo Ethernet connection AES-6...

  • Page 40: Upgrading From 8.5.2

    Eclipse | Upgrade Guide Order System component Upgrade procedure(s) Notes Upgrading FreeSpeak II™ wireless systems FreeSpeak II Beltpack, 1.9 and 2.4 FS II Beltpack Antenna Transceiver application only Table 3-8: Procedures for upgrading from Eclipse HX v8.5.1 to Eclipse HX v9.1 Upgrading from 8.5.2 The following table lists the procedures that you will require to upgrade from Eclipse HX v8.5.2 to Eclipse HX v9.1.
  • Page 41 Eclipse | Upgrade Guide Order System component Upgrade procedure(s) Notes Root file system App code 14.3 Manually upgrading V-Series Panels Display 14.1 Upgrading panels using EHX module i-Station No upgrade required. CellCom / FreeSpeak No upgrade required. Beltpack / Antenna / Splitter card FPGA with Xilinx 7.4 Upgrading the MVX-A16 MK I or MK II...

  • Page 42: Upgrading From 8.7

    Eclipse | Upgrade Guide Order System component Upgrade procedure(s) Notes Backing up your EHX 7.x/8.x/9.0 configurations EHX configuration / Dynam-EC software 4.3 Installing EHX and Dynam-EC Clients 4.4 Importing your configurations into EHX Upgrading the CPU card application code CPU card Dynam-EC 4.5 Updating Dynam-EC is also installed as...
  • Page 43 Eclipse | Upgrade Guide Order System component Upgrade procedure(s) Notes E-QUE card No upgrade required. IVC-32 card LMC-64 card E-MADI64 card No upgrade required. E-FIB card No upgrade required. Uboot 14.3 V-Series Manually upgrading V-Series Panels panels Kernel Root file system App code 14.3...
  • Page 44 Eclipse | Upgrade Guide Order System component Upgrade procedure(s) Notes 5.4.1 Upgrading the CPU card app code using EHX with Eclipse HX-PiCo Ethernet connection AES-6 No upgrade required. Backing up your EHX 7.x/8.x/9.0 configurations EHX configuration / Dynam-EC software 4.3 Installing EHX and Dynam-EC Clients 4.4 Importing your configurations into EHX Upgrading the CPU card application code CPU card...

  • Page 45: Upgrading From 8.8

    Eclipse | Upgrade Guide 3.11 Upgrading from 8.8 The following table lists the procedures that you will require to upgrade from Eclipse HX v8.8 to Eclipse HX v9.1. Important note: The table lists the procedures in the order in which they must be carried out. To go to a procedure, click the cross-reference / link. Order System component Upgrade procedure(s)
  • Page 46 Eclipse | Upgrade Guide Order System component Upgrade procedure(s) Notes Display 14.1 Upgrading panels using EHX module i-Station No upgrade required. CellCom / FreeSpeak No upgrade required. Beltpack / Antenna / Splitter MVX-A16 card No upgrade required. 5.4.1 Upgrading the CPU card app code using EHX with Eclipse HX-PiCo Ethernet connection AES-6...

  • Page 47: Upgrading From 9.0

    Eclipse | Upgrade Guide Order System component Upgrade procedure(s) Notes EC client only on a machine i.e. where only the dynamic online matrix audio monitoring and control is required. FreeSpeak II Beltpack, No upgrade required. Antenna Transceiver E-DANTE64-HX Card No upgrade required. Table 3-11: Procedures for upgrading from Eclipse HX v8.8 to Eclipse HX v9.1 3.12 Upgrading from 9.0...
  • Page 48 Eclipse | Upgrade Guide Order System component Upgrade procedure(s) Notes E-QUE card No upgrade required. IVC-32 card LMC-64 card E-MADI64 card No upgrade required. E-FIB card No upgrade required. Uboot V-Series No upgrade required. panels Kernel Root file system App code 14.3 Manually upgrading V-Series Panels Display...
  • Page 49 Eclipse | Upgrade Guide Order System component Upgrade procedure(s) Notes 5.4.1 Upgrading the CPU card app code using EHX with Eclipse HX-PiCo Ethernet connection AES-6 No upgrade required. Backing up your EHX 7.x/8.x/9.0 configurations EHX configuration / Dynam-EC software 4.3 Installing EHX and Dynam-EC Clients 4.4 Importing your configurations into EHX Upgrading the CPU card application code CPU card...

  • Page 50: Upgrading To Eclipse Hx V9.1

    Eclipse | Upgrade Guide Upgrading to Eclipse HX v9.1 This chapter describes the files you require to install Eclipse HX v9.1. It also describes how to back up your ECS 5.2.5 configurations and import them into Eclipse HX v9.1 Important notes: This guide is laid out in the order in which you must upgrade your Eclipse software and hardware devices to Eclipse 9.0.

  • Page 51: Importing Your Configurations Into Ehx

    Eclipse | Upgrade Guide Installation (*.exe) file Description and comments EHXDynam-ECSetup.exe The installer for the client version of EHX (both 32 and 64 bit machines) and Dynam-EC (both 32 and 64 bit machines). You can use the EHX Client version to connect: •...

  • Page 52: Updating Dynam-Ec

    Browse. To continue, click Next. The Choose Start Menu Folder dialog is displayed. The default Start Menu folder is Clear-Com\Dynam-EC. To select an alternative folder either: • Select from the list of existing Start Menu folders. Use the dialog scroll bar to navigate the list.

  • Page 53: Upgrading The Cpu Cards

    Eclipse | Upgrade Guide Upgrading the CPU cards This chapter describes how to upgrade the Boot PROM, CPLD and application code for the CPU cards, two of which are fitted to the Eclipse HX-Median, Eclipse HX-Omega and Eclipse HX-Delta matrices. Note: This guide is laid out in the order in which you must upgrade your Eclipse HX software and hardware devices.

  • Page 54: Changing The Cpu Card Ram

    Eclipse | Upgrade Guide Remove the existing PROM device from the CPU card. Insert the newly programmed PROM device, taking care to ensure the correct polarity of the device. Changing the CPU card RAM Note: When you change the CPU card RAM (from 128Mb RAM to 256Mb RAM), you must also change the CPU card PROM.

  • Page 55: Changing The Cpu Card Dip Switches

    Eclipse | Upgrade Guide Figure 5-2: CPU card 256Mb RAM daughter board Secure the RAM daughter board by closing the levers to either side of the cassette. Return the CPU card to the Eclipse HX-Median, Eclipse HX-Omega or Eclipse HX- Delta matrix.
  • Page 56 Eclipse | Upgrade Guide Ensure that you have the following equipment: Required equipment Description / comments PC with an Ethernet connector LAN cable for the PC-to- For direct connections, use Ethernet crossover matrix connection cable. If the connection passes through an Ethernet switch on its way to the PC / matrix, use straight CAT5 cable.
  • Page 57 Eclipse | Upgrade Guide Figure 5-3: Upgrading app code: Matrix firmware update In the Firmware update wizard, click Next. Ensure that Matrix is selected in the following dialog, then click Next again. In the next dialog, click Browse and navigate to the required *.fwr file for the Eclipse HX-Omega / Eclipse HX-Median / Eclipse HX-Delta CPU card application: a.
  • Page 58 Eclipse | Upgrade Guide 5.4.2 Upgrading the CPU card app code with EHX using a serial link You can upgrade the CPU card with EHX using a serial link, whether or not there is a valid configuration (map) on the Eclipse HX-Median / Eclipse HX-Omega matrix / Eclipse HX-Delta.
  • Page 59 Eclipse | Upgrade Guide Do one of the following: • If you are running EHX in Client-Server mode, select File > Import project. Navigate to the configuration (*.ccn) file and click Open to import the file. • If you are running EHX in Client-Only mode, select File > Open. Navigate to the configuration (*.ccn) and open the file.
  • Page 60 Eclipse | Upgrade Guide Click Next. Confirm that the correct file has been selected and then click Next again to start the firmware update. The update will take approximately 2 minutes. Tip: While the update is in progress, check that the SI LED on the front of the CPU card(s) is flashing rapidly.
  • Page 61 Eclipse | Upgrade Guide Required equipment Description / comments Standard RS232 serial cable (9-pin D-Type to 9- pin D-Type) Tera Term installation Tera Term must be configured and operational. You can find the Tera Term application on both of the Eclipse HX 9.0 upgrade media: Software USB >...
  • Page 62 Eclipse | Upgrade Guide Figure 5-6: Tera Term: selecting Serial port From the Setup menu, select the Serial port… entry. The Serial port configuration dialog is displayed. Configure the serial port as follows: Field Data (to enter / select) Port Com1 Note: Change as required to match a COM port on the PC.
  • Page 63 Eclipse | Upgrade Guide a. Place the CPU card in Test mode. b. Set the DIP switches on the CPU card as follows: Figure 5-7: DIP switch settings, Test mode c. Insert the CPU card into the Eclipse HX-Median / Eclipse HX-Omega / Eclipse HX-Delta matrix.
  • Page 64 Eclipse | Upgrade Guide Figure 5-9: Tera Term: DIP switches, serial download mode b. Insert the CPU card into the Eclipse HX-Median / Eclipse HX-Omega / Eclipse HX-Delta matrix. The LED on the front of the matrix should flash LD AP. c.
  • Page 65 Eclipse | Upgrade Guide e. The file starts to download. Confirm that the CPU card LED matrix display shows numbers counting up. Important note: The count-up display indicates that packets are being received by the CPU card. The numbers do not represent a percentage complete figure. If the download fails, the CPU card display shows LD Err.

  • Page 66: Setting The Matrix Type

    Eclipse | Upgrade Guide Setting the matrix type The Eclipse HX-Median, Eclipse HX-Omega and Eclipse HX-Delta matrices run common software, which means that when you upgrade the application code for the CPU card, the CPU card cannot automatically distinguish between the two matrix types. You must therefore set the matrix type in EHX.

  • Page 67: Checking The Cpu Card Application Code Version

    Eclipse | Upgrade Guide Checking the CPU card application code version To check the CPU card application code version: In EHX, select Diagnostics > Event Log. In the Matrix Event Log tab, Click the Play icon [ Click Request info. In the dialog, select Matrix Overview and click Send. Look for the line that displays the application code (firmware) version.
  • Page 68 Eclipse | Upgrade Guide Note: Upgrade one CPU card at a time and verify correct functionality of the card after the upgrade before upgrading the second card. Note – Older revisions of CPU card do not support this following centralized upgrade. In order to establish if a CPU card supports the following upgrade method request a firmware report from EHX.

  • Page 69: Upgrading Cpu Card U1 Cpld

    Eclipse | Upgrade Guide Upgrading CPU Card U1 CPLD The U51 image that was embedded in the CPU card firmware image prior to v8.8 (for upgrade purposes) had to be removed. However, the U51 image specified in in the 9.0 firmware release note still needs to be installed on the CPU card to run the 9.0 application.
  • Page 70 Eclipse | Upgrade Guide card will not be usable. It is therefore also especially important to upgrade the U1 CPLD on one CPU card at a time. Note: Older revisions of CPU card do not support this following centralized upgrade. In order to establish if a CPU card supports the following upgrade method request a firmware report from EHX.

  • Page 71: Upgrading The Cpu Card U53 Cpld Code With Xilinx Tools

    Eclipse | Upgrade Guide If the upgrade has been completed disable the CPLD upgrade functionality by setting the DIP switches to the following settings and downloading the regular 9.0 CPU card application into the CPU card. Upgrading the CPU card U53 CPLD code with Xilinx tools Use the following procedure to upgrade the U53 CPLD code for the CPU card.
  • Page 72 Eclipse | Upgrade Guide Figure 5-14: Example iMPACT Boundary Scan If the cable is connected correctly, the application will connect and a Xilinx chip chain will be shown. If the cable is not connected correctly, a cable connection warning is given. The full chain shows two devices, as shown below.

  • Page 73: Upgrading The Cpu Card U1 Cpld Code With Xilinx Tools

    Eclipse | Upgrade Guide For this (first) device, select the U53 CPLD code. The U53 CPLD code for the CPU card is available from the Drivers USB: • Drivers USB > ECLIPSE DRIVERS > Omega-Median-Delta > xxxxxx - Config Card U53 CPLD code. Note: xxxxxx represents the part number.
  • Page 74 Eclipse | Upgrade Guide Figure 5-16: Example iMPACT Boundary Scan If the cable is connected correctly, the application will connect and a Xilinx chip chain will be shown. If the cable is not connected correctly, a cable connection warning is given. The full chain shows two devices, as shown below.

  • Page 75: Downloading A Test Configuration To The Cpu Card Using Ehx

    EHX After you have upgraded your Eclipse HX-Median / Eclipse HX-Omega / Eclipse HX-Delta matrix CPU cards, Clear-Com recommends downloading a test configuration from EHX to the CPU cards. Downloading a configuration will enable you to make any further configuration changes to the cards using either a serial or Ethernet connection.

  • Page 76: Forcing The Cpu Card To The Factory Default Ip Address

    Eclipse | Upgrade Guide 5.12 Forcing the CPU card to the factory default IP address In rare situations, the CPU card may not be able to find a valid IP address for the Ethernet port. To address this issue, you can force the matrix to the factory default IP address (169.254.0.100): Set your PC Ethernet IP address to DCHP mode.

  • Page 77: Upgrading The Eclipse Hx-Pico

    Care should be taken to ensure that the correct PROM is fitted. Note: If you are upgrading your PiCo to an HX-PiCo please contact your Clear-Com representative to establish if your hardware is HX ready. If your PiCo hardware is not HX ready then this is a factory only upgrade.

  • Page 78: Changing The Eclipse Hx-Pico Ram

    Eclipse | Upgrade Guide Remove power from the device first, to avoid working with the system while it is live. Observe all electrical shock hazard warning and precautions for handling electrostatic sensitive devices Ensure that the PROM device to be programmed / upgraded is empty. Program the PROM device with the appropriate file, in accordance with the instructions for the PROM device.
  • Page 79 Eclipse | Upgrade Guide To change the Eclipse HX-PiCo RAM (from 128Mb to 256Mb): Ensure that: The Eclipse HX-PiCo is powered off. You have the replacement 256Mb CPU card RAM daughter board to hand. Remove the lid of the Eclipse HX-PiCo. The cassette that holds the Eclipse HX-PiCo RAM daughter board is left of center on the main board: Figure 6-2: Eclipse HX-PiCo 128Mb RAM daughter board...

  • Page 80: Changing The Eclipse Hx-Pico Dip Switches

    Eclipse | Upgrade Guide should be visible). Figure 6-3: Eclipse HX-PiCo 256Mb RAM daughter board Secure the RAM daughter board by closing the levers to either side of the cassette. Return the CPU card to the Eclipse HX-Median, Eclipse HX-Omega or Eclipse HX- Delta matrix.
  • Page 81 Eclipse | Upgrade Guide Required equipment Description / comments PC with an Ethernet connector LAN cable for the PC-to- For direct connections, use Ethernet crossover Eclipse HX PiCo connection cable. If the connection passes through an Ethernet switch on its way to the PC / matrix, use straight CAT5 cable.
  • Page 82 Eclipse | Upgrade Guide Figure 6-4: Upgrading app code: Matrix firmware update In the Firmware update wizard, click Next. Ensure that Matrix is selected in the following dialog, then click Next again. In the next dialog, click Browse and navigate to the required *.fwr file for the Eclipse HX-PiCo application: a.
  • Page 83 Eclipse | Upgrade Guide 6.3.2 Upgrading the Eclipse HX-PiCo app code using EHX with serial link You can upgrade the Eclipse HX-PiCo application code using EHX with a serial link, whether or not there is a valid configuration (map) on the matrix. With EHX, it is possible to perform the initial upgrade using a serial connection, then move to an Ethernet connection for future configuration downloads and upgrades, once an IP address has been configured.
  • Page 84 Eclipse | Upgrade Guide • If you are running EHX in Client-Server mode, select File > Import project. Navigate to the configuration (*.ccn) file and click Open to import the file. • If you are running EHX in Client-Only mode, select File > Open. Navigate to the configuration (*.ccn) and open the file.
  • Page 85 Eclipse | Upgrade Guide messaging change between the two system architectures. Instead, close the dialog (which will continue to indicate Verifying) when the Eclipse HX-PiCo reboots (see Step 11). When the update is completed, click Finish in the Firmware Update wizard. The Eclipse HX-PiCo reboots.
  • Page 86 Eclipse | Upgrade Guide Required equipment Description / comments > Teraterm The appropriate *.fwr data You can find the *.fwr data file on the file for the Eclipse HX-PiCo software USB at: application Software USB > SOFTWARE - EHX.xxx > Eclipse HX-PiCo >...
  • Page 87 Eclipse | Upgrade Guide The Serial port configuration dialog is displayed. Configure the serial port as follows: Field Data (to enter / select) Port Com1 Note: Change as required to match a COM port on the PC. Baud Rate 115200 Parity Even Stop...
  • Page 88 Eclipse | Upgrade Guide Figure 6-8: Eclipse HX-PiCo dip switches in Test mode d. To bring the DIP switch changes into effect, power cycle or reset the matrix. e. To confirm that the matrix has entered Test mode, check the display screen.
  • Page 89 Eclipse | Upgrade Guide Figure 6-10: Tera Term: DIP switches, serial download mode b. Power cycle or reset the Eclipse HX-PiCo to bring the DIP switch changes into effect. c. In Tera Term, open File and select Send file… Ensure that the BINARY option box is selected.

  • Page 90: Upgrading The Eclipse Hx-Pico Mvx Code

    The Eclipse HX-PiCo has two MVX cards (or sections) on the same PCB, both of which require upgrading. If you are upgrading from ECS v5.2.5, Clear-Com recommends upgrading the Eclipse HX-PiCo with the combined MVX boot and application code file (*.mot), using the Renesas Flash Development Tool (FDT).
  • Page 91 Eclipse HX. Recommendation Clear-Com recommends that you monitor the MVX application code upgrade using the Event Log in EHX. The upgrade process is complete when the MVXs on the Eclipse HX- PiCo briefly disappear and then reappear in the log. To check that the upgrade has been successful, run a firmware report.
  • Page 92 Eclipse | Upgrade Guide Table 6-7: Required equipment Start EHX on the PC. Connect the PC to the matrix using either Ethernet or a serial communications port. Open the EHX configuration map within EHX. Select System > Layout. Right click the matrix and then select Firmware> Update Firmware. The Update Firmware wizard dialog is displayed.
  • Page 93 Drivers USB > ECLIPSE DRIVERS > 3rd_Party_Software > RenesasFDT MVX-A16 serial upgrade For an image of this cable, see cable (Clear-Com part Figure 28: MVX-A16 Serial upgrade cable. CAB-MVX-48Z) The appropriate MVX code You can find the Eclipse HX-PiCo MVX code files...
  • Page 94 Eclipse | Upgrade Guide Drivers USB > ECLIPSE DRIVERS > PiCo- (*.fwc format for the HX_PiCo_E-32 > xxxxxx-MVX Boot separate MVX boot file, Drivers USB > ECLIPSE DRIVERS > PiCo- *.mot format for the HX_PiCo_E-32 > xxxxxx-MVX Combined combined MVX boot and Boot &...
  • Page 95 Eclipse | Upgrade Guide • Auto-Disconnect is selected (checked). • Download File Area has User Area selected (checked). • The Download File radio button is selected. Select ‘…’ for the User area and select the appropriate MVX code file from the Eclipse HX v9.1 software USB.
  • Page 96 Eclipse | Upgrade Guide c. Select Program Flash from the Flash Development Toolkit (FDT) program. d. Confirm that FDT reports the image has been written successfully. e. Remove the serial cable. Remove jumper JP10. For the location of connectors, jumpers and reset switch positions on the Eclipse HX-PiCo, see Figure 6-14: Eclipse HX-PiCo main board.
  • Page 97 Eclipse | Upgrade Guide application, ensure that EHX is configured for Ethernet and not serial connection. Figure 6-14: Eclipse HX-PiCo main board Page 97...

  • Page 98: Checking The Eclipse Hx-Pico App Code And Mvx Code Versions

    Eclipse | Upgrade Guide Checking the Eclipse HX-PiCo app code and MVX code versions You can check both the Eclipse HX-PiCo application code and MVX code versions by going to EHX> Matrix Event Log > Matrix Overview. You can also use the Firmware report tool in EHX to confirm code versions. To use the Firmware report tool: Go to EHX>...

  • Page 99: Upgrading The Eclipse Hx-Pico Cpld And Fpga Code With Xilinx Tools

    Eclipse | Upgrade Guide Note: Take care not to confuse these two three-pin connectors with the identical (but differently labeled) three-pin connectors which are used to upload new application code. Run Tera Term. If necessary, press Enter on your keyboard or the MVX reset switch a few times.
  • Page 100 Eclipse | Upgrade Guide Figure 6-15: Example iMPACT Boundary Scan 1. If the cable is connected correctly, the application will connect and a Xilinx chip chain will be shown. If the cable is not connected correctly, a cable connection warning is given. The full chain should show two devices, as shown in the example figure below.
  • Page 101 Eclipse | Upgrade Guide 2. The Assign New Configuration File dialog asks you to select the code for the first device in the chain or to bypass that device. In this example procedure, the first device will be bypassed and either the U1 CPLD or FPGA code will be assigned to the second device.

  • Page 102: Download A Test Configuration Into The Eclipse Hx-Pico Using Ehx

    Download a test configuration into the Eclipse HX-PiCo using EHX After you have upgraded your Eclipse HX-PiCo, Clear-Com recommends downloading a test configuration to the matrix. Downloading a configuration will enable you to make any further configuration changes you require using EHX over an Ethernet or serial connection.
  • Page 103 Eclipse | Upgrade Guide Figure 6-18: Eclipse HX-PiCo: resetting to the factory default IP address 3. To reset the IP address, press and hold the two rightmost switches simultaneously (the IP Reset switch and the Full Reset switch), then press and release RESET on the front of the matrix.

  • Page 104: Upgrading The Mvx-A16 Card

    Upgrading the MVX-A16 MK I or MK II boot and/or app code If you are upgrading from ECS v5.2.5, Clear-Com recommends upgrading the MVX-A16 card with the combined MVX boot and application code file (*.mot), using the Renesas Flash Development Tool (FDT).
  • Page 105 Eclipse | Upgrade Guide MVX code Renesas FDT method EHX method Combined MVX boot and application code (*mot) Table 7-1: Upgrading the Eclipse HX-PiCo MVX code 7.2.1 Upgrading the MVX-A16 card app code using EHX You can upgrade the MVX-A16 application code (*.fwc) using EHX and an Eclipse HX matrix.
  • Page 106 Eclipse | Upgrade Guide 6. The Update Firmware wizard dialog is displayed. Click Next. In the Select Hardware Type screen, ensure that the Card radio button is selected. Figure 7-1: Select Hardware Type 7. In the next dialog, click Browse and navigate to the required *.fwc file for the MVX-A16 card application: a.
  • Page 107 Drivers USB > ECLIPSE DRIVERS > 3rd_Party_Software > RenesasFDT MVX-A16 serial upgrade For an image of this cable, see cable (Clear-Com part Figure 28: MVX-A16 Serial upgrade cable. CAB-MVX-48Z) The appropriate MVX code You can find the Eclipse HX-PiCo MVX code files file (*.fwc format for the...
  • Page 108 Eclipse | Upgrade Guide Settings dialog / Setting to enter option Select Port COM1 (Change to match a COM port present on the CPU Frequency 20.0000 Mhz Connection Boot mode Recommended 38400 (Deselect the Use-Default option) Speed Protection Automatic Messaging Advanced User Area Selected (Checked)
  • Page 109 Eclipse | Upgrade Guide c. Select Program Flash from the Flash Development Toolkit (FDT) program. d. Confirm that FDT reports the image has been written successfully. e. Remove the serial cable. Remove jumper JP1. Tip: For the location of connectors and jumpers on the MVX-A16 MK I card, see Figure 7-2: MVX-A16 MK I card: J1, CON8 and CON12 Tip: For the location of connectors and jumpers on the MVX-A16 MK II card, see...

  • Page 110: Checking The Mvx-A16 Mk I Or Mk Ii Boot And Application Code Version

    Eclipse | Upgrade Guide CON8 CON12 Figure 7-3: MVX-A16 MK II card: J1, CON8 and CON12 Checking the MVX-A16 MK I or MK II boot and application code version You can check the MVX-A16 boot and application code versions by going to EHX> Matrix Event Log >...

  • Page 111: Upgrading The Mvx-A16 Mk I Or Mk Ii Card Fpga With Xilinx Tools

    Eclipse | Upgrade Guide Port setting Setting to enter Port COM1 (Change to match a COM port present on the PC) Baud rate 115200 Data 8 bit Parity None Stop 1 bit Flow control none Table 7-5: Tera Term port settings 3.
  • Page 112 Eclipse | Upgrade Guide Search for xc18v04.bsd in Xilinx installation directory. Change Part Number from 0101000000110110 to 0101000000100110 in the file. Save the file, then close and open impact. After doing this the prom is accessible from impact. Example File location: C:\Xilinx\14.5\LabTools\LabTools\xc18v00\data You can use the Firmware report tool in EHX to confirm the firmware version of H8 application and FPGA code.
  • Page 113 Eclipse | Upgrade Guide Figure 7-4: Example iMPACT Boundary Scan 7. If the cable is connected correctly, the application will connect and a Xilinx chip chain will be shown. If the cable is not connected correctly, a cable connection warning is given. The full chain should show two devices, as shown in the example figure below.
  • Page 114 Eclipse | Upgrade Guide In this example procedure, the first device will be bypassed and an FPGA image will be assigned to the second device. • For the first device, press Bypass. • For the second device, select the FPGA image (*.mcs format). The FPGA file is available from the Drivers USB and is dependent on whether the MVX Card is a Mark I or a Mark II : •...
  • Page 115 Eclipse | Upgrade Guide 2. Connect the USB connector of the download cable (Platform cable USB DLC9G) to the USB port of the PC. 3. Connect the 14way IDC header to CON12 (see Figure 7-2: MVX-A16 MK I card: J1, CON). 4.
  • Page 116 Eclipse | Upgrade Guide 9. Double click on "Boundary Scan" on the right of the window. 10. In the Boundary Scan window, right click in the display and select "Initilise Chain" Page 116...
  • Page 117 Eclipse | Upgrade Guide 11. When asked whether to "Continue and assign configuration file(s)?" a. Select "No" 12. "Cancel" the next pop up window. 13. On the device shown on the diagram, right click on the "SPI/BPI" on top of the device.
  • Page 118 Eclipse | Upgrade Guide 17. Right click on the "SPI/BPI" device, it should show GREEN with the word "FLASH". Select "Program" 18. Pop up "Device Programming Properties" window, select "Device1(Attached Flash, S25FL032P), then click "OK". 19. Pop up "Executing command.." to show the progress. 20.
  • Page 119 Eclipse | Upgrade Guide 21. Power down the MVX-A16 card and remove the Xilinx programming tool. Page 119...

  • Page 120: Upgrading E-Fib Cards

    Eclipse | Upgrade Guide Upgrading E-FIB cards This chapter describes how to upgrade the E-FIB fiber cards, which are fitted to the Eclipse HX-Median, Eclipse HX-Omega and Eclipse HX-Delta matrices. Note: This guide is laid out in the order in which you must upgrade your Eclipse HX software and hardware devices.
  • Page 121 Eclipse | Upgrade Guide Figure 8-1: Example iMPACT Boundary Scan 7. If the cable is connected correctly, the application will connect and a Xilinx chip chain will be shown. If the cable is not connected correctly, a cable connection warning is given. If only one of the cards (the front or the rear) is being upgraded, only the first two or last two devices in the above chain are displayed.
  • Page 122 Eclipse | Upgrade Guide c. Select the FPGA image for the fourth device, the networking FPGA Flash. Go to Drivers USB > ECLIPSE DRIVERS > Omega-Median-Delta > xxxxxx-Fibre Networking (rear) FPGA (where xxxxxx represents the product number). The folder contains the FPGA file (*.mcs format) and a Read Me file (*.txt), which contains version information.

  • Page 123: Upgrading E-Que Cards

    Eclipse | Upgrade Guide Upgrading E-QUE cards The following chapter describes how to upgrade E-QUE cards (both MK1 and MK2). Note: This guide is laid out in the order in which you must upgrade your Eclipse HX software and hardware devices. For a quick reference to upgrading your system, see 3 Quick reference: Upgrading to Eclipse HX.

  • Page 124: Upgrading The E-Que Card (Mk1)

    Eclipse | Upgrade Guide Upgrading the E-QUE card (MK1) You must upgrade the E-QUE card (MK1) in the following order: 1. E-QUE card application code (using the procedure described in this section). Note: An MVX upgrade cable is required. The procedure also requires an Ethernet connection between the E-QUE card and the PC.
  • Page 125 Eclipse | Upgrade Guide Required equipment Description / comments TFTP Server software MVX Serial cable (CAB- See Figure 9-4: MVX-A16 serial cable (CAB- MVX-48Z) MVX-48Z) Ethernet crossover cable Small reset tool For example, a bent paper clip Table 9-1: Required equipment Figure 9-4: MVX-A16 serial cable (CAB-MVX-48Z) 2.
  • Page 126 Eclipse | Upgrade Guide 3. Create a directory on your PC called c:\tuft. 4. Navigate to either of the following folders: • Software USB > SOFTWARE - EHX.xxx > 3rd_Party_Software > EQue TFTP Server • Drivers USB > ECLIPSE DRIVERS > 3rd_Party_Software > EQue TFTP Server App Open the folder.
  • Page 127 Eclipse | Upgrade Guide Flow control none Transmit delay 0 msec/char. If the E-QUE card fails to load correctly, change this value to 50ms. Table 9-2: Tera Term port settings 9. Set the IP address of your PC to a fixed / static address (any IP address of your choice is suitable).
  • Page 128 Eclipse | Upgrade Guide Figure 9-7: E-QUE MK1 card serial connector 12. If it is not already powered up, power up the Eclipse HX-Median / Eclipse HX-Omega / Eclipse HX-Delta matrix. 13. Ensure that the E-QUE card and the PC are both connected to the Ethernet network in some way, or are connected using a crossover Ethernet cable.

  • Page 129: Upgrading The E-Que Card (Mk2)

    Eclipse | Upgrade Guide c. Enter the name of the E-QUE card firmware file. 17. The application code downloads to the E-QUE card. When the download is complete, the E-QUE card reboots. Note: If when downloading file, T T T T is displayed on the Tera Term serial screen, this indicates a problem downloading the file.
  • Page 130 Eclipse | Upgrade Guide To upgrade the firmware file / application code of the E-QUE card (MK2): 1. Ensure that you have the following equipment: Required equipment Description / comments Tera Term software Tera Term (version 4.3 or later) must be configured and operational.
  • Page 131 Eclipse | Upgrade Guide Figure 9-9: MVX-A16 serial cable (CAB-MVX-48Z) 2. Install Tera-Term. Third party software is available from either of the Eclipse HX 9.0 upgrade media: • Software USB > SOFTWARE - EHX.xxx > 3rd_Party_Software > Teraterm • Drivers USB > ECLIPSE DRIVERS > 3rd_Party_Software > Teraterm Tip: For more information about installing Tera Term, see Appendix G: Tera Term...
  • Page 132 Eclipse | Upgrade Guide Figure 9-10: Tera Term: selecting Serial Port 8. In the Serial port configuration dialog, enter the following settings: Port setting Setting to enter Port COM1 (Change to match a COM port present on the PC) Baud rate 115200 Data 8 bit...
  • Page 133 Eclipse | Upgrade Guide Figure 9-11: TFTP Server Window Note: The TFTP application can only access files in the same folder as the TFTP application. The E-QUE firmware file must be in the same directory as the tftpsrv.exe program. 11. Connect the MVX serial cable (CAB-MVX-48Z) between the PC serial port and the E-QUE card (MK2) CON-2200.
  • Page 134 Eclipse | Upgrade Guide Figure 9-12: E-QUE card (MK2) serial connector 12. Power up the Eclipse HX-Median / Eclipse HX-Omega / Eclipse HX-Delta matrix (if not already powered up). 13. Ensure that the E-QUE card (MK2) and the PC are either: •...
  • Page 135 Eclipse | Upgrade Guide be seen on the serial console. This reset is essential, as it permits Tera Term to interrupt the boot process. 15. If the reset is successful, the following dialog is displayed: Figure 9-13: E-QUE (MK2) successful reset dialog To continue, click OK.

  • Page 136: Upgrading The E-Que Card (Mk1 And Mk2) Fpga With Xilinx Tools

    Eclipse | Upgrade Guide entered. 17. If the download is successful, the following dialog is displayed by Tera Term: Figure 9-15: Successful download dialog To exit the macro, click OK. Note: If the download was not successful, the following error dialog is displayed by Tera Term: Figure 9-16: Failed download dialog If you receive this message, you are advised to repeat the procedure from Step 6.
  • Page 137 Eclipse | Upgrade Guide Figure 9-17: iMPACT Boundary Scan 7. If the cable is connected correctly, the application will connect and a Xilinx chip chain will be shown. If the cable is not connected correctly, a cable connection warning is given. Figure 9-18: Example Xilinx chip chain 8.

  • Page 138: Upgrading The E-Que Card (Mk1) Boot Rom

    Eclipse | Upgrade Guide In this example procedure, the first device will be bypassed and an FPGA image will be assigned to the second device. • For the first device, press Bypass. • For the second device, select the FPGA image (*.mcs) from the Drivers USB: Drivers USB >...

  • Page 139: Upgrading The E-Que Card (Mk2) Boot Rom

    Eclipse | Upgrade Guide 1. Ensure that you have the required equipment: • 2 MBit PROM device (ST M27W201 or equivalent). • PROM programming unit and PROM programming software appropriate for that unit. • Appropriate ‘S’ record file. To find the file, go to: Drivers USB >...
  • Page 140 Eclipse | Upgrade Guide Required equipment Description / comments TFTP Server software MVX Serial cable (CAB- See Figure 9-4: MVX-A16 serial cable (CAB- MVX-48Z) MVX-48Z) Ethernet crossover cable Small reset tool For example, a bent paper clip Table 9-5: Required equipment 2.
  • Page 141 Eclipse | Upgrade Guide 8. In the Serial port configuration dialog, enter the following settings: Port setting Setting to enter Port COM1 (Change to match a COM port present on the PC) Baud rate 115200 Data 8 bit Parity None Stop 1 bit Flow control...
  • Page 142 Eclipse | Upgrade Guide Figure 9-22: E-QUE card (MK2) serial connector 12. Reinsert the E-QUE card (MK2) into the rack. 13. Power up the Eclipse HX-Median / Eclipse HX-Omega matrix / Eclipse HX-Delta matrix (if it is not already powered up). 14.
  • Page 143 Eclipse | Upgrade Guide reboot should be seen on the serial console. This reset is essential, as it permits Tera Term to interrupt the boot process. 16. If the reset is successful, the following dialog is displayed: Figure 9-23: E-QUE (MK2) successful reset dialog To continue, click OK.
  • Page 144 Eclipse | Upgrade Guide 17. If the download is successful, the following dialog is displayed by Tera Term: Figure 9-25: Successful download dialog To exit the macro, click OK. Note: If the download was not successful, the following error dialog is displayed by Tera Term: Figure 9-26: Failed download dialog If you receive this message, you are advised to repeat the procedure from Step 6.

  • Page 145: Upgrading Ivc-32 And Lmc-64 Cards

    Eclipse | Upgrade Guide Upgrading IVC-32 and LMC-64 cards To upgrade IVC-32 and LMC-64 cards, follow the same upgrade procedures for E-QUE cards (MK1), as described in 9 Upgrading E-QUE cards. At EHX v9.1, the application code for all 3 cards (E-QUE, IVC-32 and LMC-64 cards) is the same.
  • Page 146 Eclipse | Upgrade Guide Figure 10-2: IVC-32/LMC-64 MK2 card detail Page 146...

  • Page 147: Upgrading E-Madi64 Cards

    Eclipse | Upgrade Guide Upgrading E-MADI64 cards This chapter describes how to upgrade MK1 E-MADI64 cards. The following E-MADI64 code can be upgraded: • The boot code file (*.mot), which is upgraded using the Renesas Flash Development Toolkit 3.4 Basic (FDT). •...
  • Page 148 Eclipse | Upgrade Guide The MK 1 E-MADI64 card is blue or green: Figure 11-1: MK 1 E-MADI64 card detail The MK2 E-QUE card is blue: Figure 11-2: MK 2 E-MADI64 card detail Page 148...

  • Page 149: Upgrading The E-Madi64 Boot Code

    Drivers USB > ECLIPSE DRIVERS > 3rd_Party_Software > RenesasFDT MVX-A16 serial upgrade For an image of this cable, see cable (Clear-Com part Figure 28: MVX-A16 Serial upgrade cable. CAB-MVX-48Z) The E-MADI64 card H8 The E-MADI64 card boot code file (*.mot) is boot code file (*.mot):...
  • Page 150 Eclipse | Upgrade Guide 4. Access the configuration (settings) dialogs, by selecting Options > New Settings... Configure the FDT, as shown in the table below: Settings dialog / Setting to enter option Select Device H8S/2318F Select Port COM1 (Change to match a COM port present on the CPU Frequency 25.0 Mhz Connection...
  • Page 151 Eclipse | Upgrade Guide 7. On the E-MADI64 card to be updated, ensure that jumper J1000 is made. Figure 11-3: E-MADI64 PCB (upper right hand corner) 8. Connect the MVX serial cable (CAB-MVX-48Z) between the COM port on the PC and the CON1001 on the E-MADI64 card to be updated.

  • Page 152: Upgrading The E-Madi64 Application, Dsp And Fpga Code Using Ehx

    Eclipse | Upgrade Guide 2. Remove the MVX serial cable (CAB-MVX-48Z). 3. Remove jumper J1000. 4. Repeat steps 7 through 11 for each remaining E-MADI64 card. 11.3 Upgrading the E-MADI64 application, DSP and FPGA code using EHX You can upgrade the E-MADI64 application, DSP and FPGA code using EHX and an Eclipse matrix.
  • Page 153 Eclipse | Upgrade Guide PC with an Ethernet or serial communications port EHX software EHX must be installed and configured. Ethernet or serial cable for the PC-to-matrix connection H8 application code, DSP The appropriate application code, DSP code and and FPGA code files FPGA code files (*.fwc format) are available from the Eclipse HX v9.1 upgrade media: •...
  • Page 154 Eclipse | Upgrade Guide 7. Click Next and then browse to the E-MADI64 code file (application, DSP or FPGA code files (*.fwc)). Tip: See Step 1 for the location of the .fwc files on the Eclipse HX v9.1 USB. 8. Click Next and confirm that the details displayed are correct. Click Next and confirm that the download commences.

  • Page 155: Upgrading The E-Madi64 Fpga Using The Xilinx Tool Set

    Eclipse | Upgrade Guide 11.4 Upgrading the E-MADI64 FPGA using the Xilinx tool set Note: Upgrading the E-QUE card FPGA using Xilinx tools requires specialized equipment. For more information about the Xilinx programming tools, see Appendix J:Xilinx tools. Note: Ensure that the Xilinx tool set is Version 11 or later. To upgrade the Xilinx FPGAs on an E-MADI64 card: 1.
  • Page 156 Eclipse | Upgrade Guide Figure 11-5: Example iMPACT Boundary Scan 9. If the cable is connected correctly, the application will connect and a Xilinx chip chain will be shown. If the cable is not connected correctly, a cable connection warning is given. Figure 11-6: Example Xilinx chip chain 10.
  • Page 157 Eclipse | Upgrade Guide 11. The Assign New Configuration File dialog asks you to select an FPGA image for the first device in the chain or to bypass that device. In this example procedure, the first device will be bypassed and an FPGA image will be assigned to the second device.

  • Page 158: Upgrading E-Dante64-Hx Cards

    The upgrade process for each of the two modules on the card (EHX and Dante) is different. The two processes are outlined below. Note: When upgrading your E-Dante64 card, only use the Clear-Com supplied upgrade files for both (A: EHX) ClearCom - App, Boot, DSP, FPGA: xxxxxx.FWC files (B: Dante) ClearCom [Brooklyn]: xxxxxx.dnt file.
  • Page 159 Eclipse | Upgrade Guide Upgrade file type Approximate upgrade time/notes App.FWC 2 min. This is the most common file to upgrade and is usually labeled ‘Clearcom’. Boot.FWC 1 min. DSP.FWC 3 min. Reset card on front panel after upgrade. FPGA.FWC 16 mins.
  • Page 160 Eclipse | Upgrade Guide Note: Disable any firewalls before upgrading the E-Dante combined Brooklyn file via Dante Firmware Update Manager. Note: When upgrading firmware for the Dante component, the status light on the front of the E-Dante64 card will not change. Page 160...

  • Page 161: Upgrading Cellcom®/Freespeak® Wireless Systems

    Eclipse | Upgrade Guide Upgrading CellCom®/FreeSpeak® wireless systems For detailed guidance on CellCom / FreeSpeak firmware upgrades, including MKII beltpacks, antennas and splitters, see the CellCom and FreeSpeak Firmware Upgrade Manual. For FreeSpeak II firmware upgrades see 17 Upgrading FreeSpeak II™ wireless systems Note: This guide is laid out in the order in which you must upgrade your Eclipse HX software...

  • Page 162: Upgrading Panels

    Eclipse | Upgrade Guide Upgrading panels This chapter describes how to upgrade the i-Station and V-Series user panels supported by Eclipse HX. Supported panels may be upgraded using an installed and configured copy of EHX and an active Eclipse HX matrix. Note: This guide is laid out in the order in which you must upgrade your Eclipse HX software and hardware devices.
  • Page 163 Eclipse | Upgrade Guide Required equipment Description / comments EHX configuration file / Ethernet or serial cable for the PC-to-matrix connection The appropriate *.fwp format panel code is Appropriate *.fwp format available from the Drivers USB: panel application Drivers USB > ECLIPSE DRIVERS > Panel Software >...
  • Page 164 Drivers USB > ECLIPSE DRIVERS > Panel_Software > i- Station > xxxxxx-i-Station App (where xxxxxx represents the product number) Note: Clear-Com recommends that you upgrade Expansion panels first before upgrading the main i-Station. E-Station Drivers USB > ECLIPSE DRIVERS > Panel Software > E- Station >...

  • Page 165: Upgrading Panel Application Code Manually

    V-Series panel is being upgraded, the V- Series firmware upload will be overwritten. Clear-Com also recommends that you do not download any configurations during the V- Series panel upgrade. An Apply Changes download from EHX will break a V-Series panel upgrade (the download partially resets the configuration for each panel and this makes the rack "forget"...
  • Page 166 Eclipse | Upgrade Guide • An installed Tera Term application. • A paperclip or small flat blade screwdriver to access maintenance button on the rear of the i-Station panel. Tera Term uses a special file with the updated i-Station or E-station application code, instead of an *.fwp file.
  • Page 167 Eclipse | Upgrade Guide Figure 14-2: Example wiring scheme for i-Station serial programming Figure 14-3 shows an alternative cabling scheme that does not require the use of the RS-422 converter module: Figure 14-3: Alternate example wiring scheme for i-Station serial programming Note: The cabling scheme shown supports i-Station panels.
  • Page 168 Eclipse | Upgrade Guide 1. Install Tera Term. Third party software is available from either of the Eclipse HX 9.0 upgrade media: • Software USB > SOFTWARE - EHX.xxx > 3rd_Party_Software > Teraterm • Drivers USB > ECLIPSE DRIVERS > 3rd_Party_Software > Teraterm Tip: For more information about installing Tera Term, see Appendix G: Tera Term...
  • Page 169 Eclipse | Upgrade Guide 4. From the Tera Term main screen select Setup > Serial port…. The serial port setup screen should now be visible. Configure Tera Term with the following settings: Field Setting Baud 19200 Data 8 bit Parity None Stop 1 bit...
  • Page 170 Eclipse | Upgrade Guide 6. The following Tera-Term boot up message is displayed. Note: Do not proceed until you see the boot up message. If you do not see the boot up message, check your wiring connections and software settings. Repeat steps 1 – Figure 14-7: Boot up message 7.
  • Page 171 Eclipse | Upgrade Guide 8. Before loading the new application code (*.s19 format file), you must erase the Flash ROM on the i-Station panel. Press in the 2 key on the PC keyboard and press Enter. A message is displayed indicating Flash Erasing – Please wait. . After the Flash ROM is erased, a message is displayed asking you to Download S-record file now.
  • Page 172 Caution: Central upgrade from EHX is not support on all I- Stations, when upgrading I-Stations with the serial number 45PC0001 or above you must contact your Clear-Com sales representative first. Caution: When a firmware upgrade to an i-Station has started, wait for it to complete on all panels before doing any other changes to the matrix.
  • Page 173 Eclipse | Upgrade Guide Note: The prompt is displayed provided that the i-Station panel is online. To decline the upgrade, the i-Station user presses the NO key (right-hand flashing). The i-Station panel returns to its normal display. If the upgrade is declined it will not be offered again until a black reset (reset and clear all memory) is performed on the matrix.
  • Page 174 Eclipse | Upgrade Guide 2. Start Tera Term. Configure Tera Term for the appropriate COM port on the PC, as shown in the following figure. Select the Serial radio button and then the correct COM port setting for the PC from the Port drop-down menu. Click OK. Figure 14-12: Tera Term: COM port setting 3.
  • Page 175 Eclipse | Upgrade Guide Figure 14-13: Module display message Note: Do not proceed until you see the boot up message. If you do not see the boot up message, check your wiring connections and software settings. Repeat steps 1 – Figure 14-14: Tera Term boot up message 5.
  • Page 176 Eclipse | Upgrade Guide Figure 14-15: Erasing Flash ROM 6. In File, select the Send File. This prompts the user to browse for the correct E- Station *.s19 file for download to the unit undergoing the firmware upgrade: Drivers USB > ECLIPSE DRIVERS > Panel Software > E-Station > xxxxxx-E-Station App Where xxxxxx represents the product number.

  • Page 177: Manually Upgrading V-Series Panels

    Eclipse | Upgrade Guide Figure 14-16: Example version display Tip: For help with selecting the other procedures you require for upgrading to EHX V5.2.5, see the quick reference procedures tables in 2 Selecting Upgrade Procedures. 14.3 Manually upgrading V-Series panels Before attempting to upgrade V-Series panels, ensure that anti-static precautions are taken, as the Eclipse HX items are sensitive to static discharges.
  • Page 178 Direct only system and required by the kernel (servers, utilities, etc). Application Files The Clear-com software which actually runs in Direct or EHX the panel and is used by the system to operate the panel. Display module Boot Each bank of six displays forms a single...
  • Page 179 Eclipse | Upgrade Guide 3. Open My Computer and navigate to your C: drive. Create a new directory called C:\TFTP. 4. In the C:\TFTP directory: Create another directory called Release. b. Copy the following file from the Drivers USB to the C:\TFTP\Release directory: •...
  • Page 180 Eclipse | Upgrade Guide b. Double click Local Area Connection and click Properties. c. In the This connection uses the following items box, select Internet Protocol (TCP/IP) and select Properties. Tip: Make a note of all information in this window in case of later problems with networking.
  • Page 181 Eclipse | Upgrade Guide Figure 14-20: TFTPUtil settings 9. If a firewall is running it may request permission for the program to have access when the TFTP server is run for the first time. Click Yes. Click OK and OK again. 10.
  • Page 182 Eclipse | Upgrade Guide b. The 4 function button LEDs (Mic On, H/S, Shift and Menu) will flash. Press and release the H/S button then press and release the Shift button to trigger the U-Boot code upload. Note: As the upload proceeds, the AUX and MAIN lights on the panel will gradually change from green amber...
  • Page 183 Eclipse | Upgrade Guide Figure 14-22: Panel after update reset Notes After the V-Series panel has been upgraded using the TFTP server some of the level settings may be disabled. IP settings will also be lost. To restore the level and IP settings, download a map from EHX using the Clear Matrix Data option.

  • Page 184: Upgrading The Tel-14 Module

    Eclipse | Upgrade Guide Upgrading the TEL-14 module This chapter describes how to upgrade the TEL-14 module, including how to: • Replace the TEL-14 processor. • Re-fit TEL-14 modules. • Update TEL-14 firmware. Note: This guide is laid out in the order in which you must upgrade your Eclipse HX software and hardware devices.
  • Page 185 Eclipse | Upgrade Guide 3. Remove the original processor (IC20) from its socket. Figure 15-1: original IC20 in position 4. Replace the old processor with the new processor module, ensuring that it is correctly positioned. Tip: The blue serial connector should be farthest away from the front panel. Figure 15-2: replacement processor module in position Page 185...

  • Page 186: Upgrading The Tel-14 Firmware

    1. Ensure that you have the following equipment: Required equipment Description / comments MVX-A16 serial upgrade See: cable (Clear-Com part Figure 28: MVX-A16 Serial upgrade cable. CAB-MVX-48Z) Third party software is available from either of the Flash Magic Eclipse HX 9.0 upgrade media: •...
  • Page 187 Eclipse | Upgrade Guide Note: For correct connector orientation, the wires must exit the plug on the top side as shown. 3. Power up the TEL-14. 4. Start Flash Magic. Configure the following settings for the 5 purple numbered boxes in the Flash Magic dialog: Setting(s) to enter The COM port to which you are connected.
  • Page 188 Eclipse | Upgrade Guide From the drop-down menu, select Start Bootloader. Figure 15-5: Start Bootloader dialog 6. Ensure that Send Break Condition is checked, then press Start Bootloader. 7. The configuration dialog is re-displayed after a few seconds. In box 5, press Start.

  • Page 189: Upgrading The Aes-6 Module

    Eclipse | Upgrade Guide Upgrading the AES-6 module This chapter describes how to upgrade the application code of the AES-6 interface module. Before attempting any upgrade of the AES-6 card, ensure that anti static precautions are taken, as the Eclipse HX devices are sensitive to static discharges. Observe all electrical shock hazard warning and precautions for handling electrostatic sensitive devices Note:...

  • Page 190: Upgrading Aes-6 Fpga

    Eclipse | Upgrade Guide 2. Fit the AES-6 card to either the IMF-3 interface frame or Eclipse HX-Median Matrix. If there is a jumper on J6, move the jumper to J3.Reset or power-cycle the card so the jumper change takes effect. 3.
  • Page 191 Eclipse | Upgrade Guide Observe all electrical shock hazard warning and precautions for handling electrostatic sensitive devices Tip: For help with selecting the other procedures you require for upgrading to EHX V5.2.5, see the quick reference procedures tables in 2 Selecting Upgrade Procedures.
  • Page 192 Eclipse | Upgrade Guide Serial setting Setting Baud rate 57600 Parity None Data Bits Stop Bits Flow Control None Table 16-4: Tera Term serial settings 4. Reset or power-cycle the module. 5. At this point, the procedure varies depending on whether or not an FPGA image is already present.
  • Page 193 Eclipse | Upgrade Guide Type testmode into the Tera Term window and press Enter (return). The card enters test mode and displays the following menu: Figure 16-2: AES-6 main menu b. Select option 6, Download FPGA Image. c. You are prompted to delete the old FPGA image. Press Y. Note: Key entry is case sensitive, so Y must be a capital.
  • Page 194 Eclipse | Upgrade Guide Figure 16-3: FPGA HEX file load Reset the card to complete the upgrade. If the FPGA image is not present: a. After the reset, the following output will be shown in the TeraTerm window: Figure 16-4: AES-6 FPGA HEX file load The card is ready to load the FPGA image.
  • Page 195 Eclipse | Upgrade Guide Figure 16-5: FPGA upgrade completed c. Reset the card to complete the upgrade. Page 195...

  • Page 196: Upgrading Freespeak Ii™ Wireless Systems

    Eclipse | Upgrade Guide Upgrading FreeSpeak II™ wireless systems This chapter describes how to upgrade FreeSpeak II beltpacks and antennas supported by Eclipse HX. Supported FreeSpeak II beltpacks and antennas may be upgraded using an installed and configured copy of EHX and an active Eclipse HX matrix, or via a USB connection from within EHX.
  • Page 197 Eclipse | Upgrade Guide To upgrade FreeSpeak II beltpack or antenna application code using EHX: 1. Ensure that you have the following equipment: Required equipment Description / comments PC with an Ethernet or serial communications port EHX software EHX must be installed and configured. EHX configuration file / Ethernet or serial cable for the PC-to-matrix...

  • Page 198: Upgrading Freespeak Ii Beltpacks And Antennas Via Usb

    Eclipse | Upgrade Guide In Options: • Selecting Automatic mode forces beltpacks or antennas to upgrade automatically. • Selecting Prompted mode means that each beltpack user will be asked to accept / decline the beltpack upgrade. If you select this option when upgrading an antenna, the matrix will function as in Automatic mode.
  • Page 199 Eclipse | Upgrade Guide The download of a FreeSpeak II application requires an *.fww format file, which is located on the software USB. This must be placed in a location that is accessible by the installed EHX application. Note: The Eclipse HX v9.1 contains all the firmware files required for upgrading a FreeSpeak II beltpack or antenna.
  • Page 200 Eclipse | Upgrade Guide 10. Confirm the updated firmware version using either: • The local menu on the beltpack. • The EHX firmware report tool: Connect the device to the matrix and allow it to connect. Go to EHX > System > layout. Right click the matrix icon.

  • Page 201: Appendix A: Cpu Card Layout

    Eclipse | Upgrade Guide Appendix A: CPU card layout Figure 17-1: Eclipse HX-Median / Eclipse HX-Omega / Eclipse HX-Delta CPU card layout Page 201...

  • Page 202: Appendix B: Cpu Card Dip Switches

    Eclipse | Upgrade Guide Appendix B: CPU card DIP switches Test mode settings for CPU card DIP switches Serial download settings for CPU card DIP switches Page 202...
  • Page 203 Eclipse | Upgrade Guide Normal running (watchdog enabled) settings for CPU card DIP switches Page 203...

  • Page 204: Appendix C: Pico Card Layout

    Eclipse | Upgrade Guide Appendix C: PiCo card layout Page 204...

  • Page 205: Appendix D: Eclipse Hx-Pico Cpu Dip Switches

    Eclipse | Upgrade Guide Appendix D: Eclipse HX-PiCo CPU DIP switches Figure 17-2: Test mode settings for Eclipse HX-PiCo DIP switches Figure 17-3: Serial download settings for Eclipse HX-PiCo DIP switches Page 205...
  • Page 206 Eclipse | Upgrade Guide Figure 17-4: Normal running (watchdog enabled) settings for Eclipse HX-PiCo DIP switches Page 206...

  • Page 207: Appendix E: Hitachi Renesas Flash Development Tool

    Eclipse | Upgrade Guide Appendix E: Hitachi Renesas Flash Development Tool To install and configure the Hitachi Renesas Flash Development Tool (FDT): Navigate to the installation file on the Eclipse installation USB: USB\3 _Party_Software\Hitachi_FDT\fdt3_04.exe Double click to install. Note: Later versions can be downloaded from http://www.renesas.com/products/tools/flash_prom_programming/fdt/download_search_results.jsp# 2.
  • Page 208 Eclipse | Upgrade Guide Figure 17-6: Language selection Click Next. 4. Click Yes to accept the license conditions. The installer then displays the Select Components screen: Figure 17-7: Select Components Page 208...
  • Page 209 Eclipse | Upgrade Guide Note: It may be advisable to uncheck the Microsoft System Files checkbox as the versions of system files in the installation may be older than those currently on the system. If these files are required then the software can be uninstalled and then reinstalled with the system files.
  • Page 210 Eclipse | Upgrade Guide Figure 17-9: Kernels 1 Click Next. 7. The Kernels screen (Part 2) is displayed. Leave as is, unless you want to reduce the amount of disk space used by reducing the number of kernels installed. Figure 17-10: Kernels 2 Click Next.
  • Page 211 Figure 17-11: Select Destination Click Next. 9. The Select Start Menu Group screen is displayed. The default menu can be used or the programmer can be added to the Clear-Com menu. Figure 17-12: Select Start Menu Group Page 211...
  • Page 212 Eclipse | Upgrade Guide Click Next. 10. The Ready to Install screen is displayed. Click Install. The files will be installed in the selected directory. Figure 17-13: Ready to install 11. When the installation is complete a completion screen is displayed: Figure 17-14: Installation completed To exit the installer, click Finish.

  • Page 213: Appendix F: Tftputil

    Eclipse | Upgrade Guide Appendix F: TFTPUtil To install the TFTPUtil tool: Navigate to the installation file on the Eclipse installation USB. USB\3rd_Party_Software\V-Panel TFTO Server App\TFTPUtil_GUI_Version_1.3.0_Installer.exe 2. When the installation file is run, the installer will display a series of setup screens to configure the installation.
  • Page 214 Eclipse | Upgrade Guide Figure 17-16: Components 4. The Installation Folder destination screen is displayed. Accept the default destination folder unless it clashes with other system setups. Click Install. Figure 17-17: Installation Folder destination screen 5. When the installation is completed, click Close to exit the installer. If the defaults were accepted the TFTPUtil server can be run from Programs under TFTPUtil.
  • Page 215 Eclipse | Upgrade Guide The TFTP servers below are known to operate on Vista or Windows 7 PCs. Install the server and point the server to the C:\TFTP folder as described above. Win Agents TFTP server The server is available from either of the Eclipse HX v9.1 upgrade media: Software USB \3rd_Party_Software >...

  • Page 216: Appendix G: Tera Term

    Eclipse | Upgrade Guide Appendix G: Tera Term To install Tera Term: Navigate to the installation file on the Eclipse installation USB: USB\3rd_Party_Software\Teraterm\tterm23.zip 2. Open the file with WinZip and execute Setup.exe to start the Tera Term installation. The language options screen will be displayed. Figure 17-18: Language selection Select the required language mode and click Continue.
  • Page 217 Eclipse | Upgrade Guide The Installation complete screen is displayed. To exit the installer, click OK. Figure 17-20: Installation complete The Tera Term application is used for many of the Eclipse system upgrade TIP: processes. You can save and recall the relevant com port settings by selecting the Setup / Save or restore settings options.

  • Page 218: Appendix H: Flash Magic

    Eclipse | Upgrade Guide Appendix H: Flash Magic To install Flash Magic: Navigate to the installation file on the Eclipse installation USB. USB\3rd_Party_Software\FlashMagic\FlashMagic.exe 2. Execute the file to start the installation. The Flash Magic Setup Wizard welcome screen is displayed. Click Next. Figure 17-21: Welcome screen (installer) 3.
  • Page 219 Eclipse | Upgrade Guide Figure 17-22: Select Destination Location 5. The Select Start Menu Folder is displayed. Select the Start menu folder for Flash Magic; (normally the default is accepted). Click Next. Figure 17-23: Select Start Menu Folder 6. The Select Additional Tasks screen is displayed. Select Create a Desktop icon and / or Quick Launch icon, if desired.
  • Page 220 Eclipse | Upgrade Guide Figure 17-24: Select Additional Tasks 7. The Ready to Install screen is displayed. Click Install. Figure 17-25: Ready to Install 8. When the installation is complete, the completion screen is displayed. Page 220...
  • Page 221 Eclipse | Upgrade Guide Figure 17-26 Completion screen Click Finish to exit the installer. Page 221...

  • Page 222: Appendix I: I-Station Converter Cable Wiring And Rear Panel

    Eclipse | Upgrade Guide Appendix I: i-Station converter cable wiring and rear panel layouts Figure 17-27: Converter cable wiring example for i-Station serial programming Page 222...
  • Page 223 Eclipse | Upgrade Guide RESET BUTTON Figure 17-28: i-Station rear panel layout RESET BUTTON Figure 17-29: E-Station rear panel layout Page 223...

  • Page 224: Appendix J: Xilinx Tools

    A number of Found new hardware dialogs will display when the programming device is plugged into the USB port of the PC or laptop. Clear-Com recommends installing the software (which also installs the necessary drivers) before you plug in the device, to reduce the number of dialogs.

  • Page 225: Appendix K: Clear-Com End User Software License

    “Software”) offered to you by either Clear-Com LLC or HME Clear-Com Ltd. (each of whom is referred to herein as “Clear-Com”) and whether the software is delivered in the form of a diskette, USB, USB storage device or CD-ROM (the “Storage Media”), over the Internet or through an on-line network.
  • Page 226 Agreement. This Agreement permits you to use and access for personal or business purposes the Software only at a single physical location in connection with the use of Clear-Com products. You may also load information from the Software into your laptop,...
  • Page 227 Accordingly, your unauthorized use of the Software may violate intellectual property or other proprietary rights laws as well as other laws, regulations, and statutes. The name of the Software, the Clear-Com logo, and all other names, logos, and icons identifying Clear-Com and its programs, products, and services...
  • Page 228 VIRUSES OR CONTAMINATION OR DESTRUCTIVE FEATURES. Limitation of Liability. You expressly absolve and release Clear-Com from any claim of harm resulting from a cause beyond Clear-Com’s control, including, but not limited to, failure of electronic or mechanical equipment or communication...
  • Page 229 9.6 Clear-Com has no obligation to provide free updates to or upgrades of the Software or to provide support of any kind with respect to the Software.
  • Page 230 Agreement will not operate as a waiver by Clear-Com of that or any subsequent default or failure of performance. If any provision (or part thereof) contained in this Agreement is...

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