Samsung HZ30W User Manual page 100

Before contacting a service centre
Situation Suggested remedies
Make sure that the USB cable is
connected correctly.
Your computer does
Make sure that your camera is switched
not recognize your
on.
camera
Make sure that you are using a
supported operating system.
Your computer
The file transmission may be interrupted by
disconnects the
static electricity. Disconnect the USB cable
camera while
and connect it again.
transferring files
You can play videos only with the
Intellistudio program. Install the program
Your camera cannot
on your computer. (p. 79)
play videos
Make sure that the USB cable is
connected correctly.
Situation
Intelli-studio is not
functioning properly
99
Appendixes
Suggested remedies
End Intelli-studio and restart the program.
You cannot use Intelli-studio on
Macintosh computers.
Make sure that the PC Software is set
to On in the settings menu. (p. 90)
Depending on your computer's
specification and environments, the
program may not launch automatically.
In this case, click Start My Computer
Intelli-studio iStudio.exe on your
computer